Rebels With A Heart

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Rebels With A Heart

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85 episodes

9 months ago

In this episode, we'll hear from three guests in hospitality about how empathy not only enhances relationships with customers but also fosters a sense of belonging among employees, creating a ripple effect that positively impacts business.Join the discussion to explore:Cultivating Genuine Connections: Discover how empathy serves as the cornerstone of exceptional customer service, leading to deeper connections and trust between customers and staff. Learn practical strategies for fostering auth...

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In this episode, we'll hear from three guests in hospitality about how empathy not only enhances relationships with customers but also fosters a sense of belonging among employees, creating a ripple effect that positively impacts business.Join the discussion to explore:Cultivating Genuine Connections: Discover how empathy serves as the cornerstone of exceptional customer service, leading to deeper connections and trust between customers and staff. Learn practical strategies for fostering auth...

Show more...

Episodes (20/85)

Rebels With A Heart

Building Genuine Connections with Empathetic Leadership (May 15, 2024)

In this episode, we'll hear from three guests in hospitality about how empathy not only enhances relationships with customers but also fosters a sense of belonging among employees, creating a ripple effect that positively impacts business.Join the discussion to explore:Cultivating Genuine Connections: Discover how empathy serves as the cornerstone of exceptional customer service, leading to deeper connections and trust between customers and staff. Learn practical strategies for fostering auth...

9 months ago

57 minutes

Rebels With A Heart

Embracing the Transformative Power in the Shifting Landscape of Education (April 17, 2024)

In this recording of last April's live panel, we dive into the dynamic world of education and its ever-evolving landscape, fueled by the transformative power of AI and other innovations.Our esteemed guests will discuss innovative approaches and insights on empowering minds for positive change in education.Listen in to discover…Rethinking Traditional Models: Delve into how educational paradigms are embracing AI and other advancements to adapt to the needs of a rapidly changing world.Empowering...

9 months ago

56 minutes

Rebels With A Heart

Navigating Tough Conversations with Radical Candor (July 17, 2024)

In this episode, join us to talk about about navigating challenging conversations with radical candor and respect. Hear our panelists' stories about building trust through real talk, tackling bias, and balancing work with life for true happiness. Get inspired by their journeys of overcoming obstacles, staying authentic, and leading with empathy. This chat is packed with insights to help you create a more inclusive and heartfelt workplace!Panelists:Tamla Oates-Forney, CEO of Linkage, a SHRM Co...

1 year ago

1 hour

Rebels With A Heart

Leading the Way: HR Leadership in an Automated Era (February 21, 2024)

In this episode, tune in to discover the dynamic realm of HR leadership amid a backdrop of automation and technological progress.Our esteemed guests will explore the challenges and opportunities facing HR professionals as they navigate the impact of automation on workforce management and organizational culture. From harnessing AI-powered solutions for enriched employee engagement to nurturing inclusive environments amidst tech transformations, this episode promises valuable insights for effec...

1 year ago

56 minutes

Rebels With A Heart

2023 CEOs Unwrapped: A Leader's Journey Through Successes and Strategic Moves, Shaping the Future in 2024 (December 20, 2023)

In this exclusive episode, listen in for a deep dive into the unfolding stories of CEOs who navigated the intricate landscape of 2023, unwrapping the triumphs, challenges, and strategic moves that defined their leadership journey.Discover firsthand insights from visionary leaders as they share the pivotal moments that shaped their companies and set the stage for the future.Panelists:Doug Cardon, CEO, The Shield CompaniesJennifer McCollum, CEO, Linkage, IncJeremy Andrus, CEO, Traeger Pellet Gr...

1 year ago

56 minutes

Rebels With A Heart

Transformative Leadership: Adapting to New Workforce Realities (November 15, 2023)

In this episode of Rebels With A Heart, join us on an exploration of transformative leadership in the ever-evolving landscape of work.Our distinguished guests, industry leaders who embody the spirit of rebellion with a compassionate heart, share insights on navigating the complexities of the modern workforce.Panelists:Erica Keswin, Human Workplace Expert and WSJ Best Selling AuthorJosh Drean, Co-Founder & Director of AI, Work3 InstituteSamara Jaffe, Co-Founder & GM, TransformBIOSErica...

1 year ago

57 minutes

Rebels With A Heart

Compassionate Leadership: Empathy In Action = Trust (October 17, 2023)

In this compelling episode of "Rebels With A Heart," we dive deep into the world of compassionate leadership and its profound impact on building trust within organizations. Listen in to explore how empathetic leaders foster trust among teams, leading to improved collaboration, employee satisfaction, and ultimately, greater business success.See the episode video on YouTube!Moderated by: Derek Lundsten, President & Chief Culture Officer, LifeGuidesPanelists:Donato Tramuto, Founder & Cha...

2 years ago

57 minutes

Rebels With A Heart

Talent Unleashed: Uncovering Hidden Potential (September 20, 2023)

In a world filled with untapped possibilities, discovering the keys to personal and professional growth not only empowers you to fully embrace your potential but also equips you with the tools to inspire your team, enabling them to unlock their potential as well.Listen in for an insightful conversation that will leave you inspired and empowered to embrace your creative potential! Panelists:Doretha Bailey, VP of HR, Turf Masters BrandsBrady Young, Principal Coach & Consultant, Thrive Coach...

2 years ago

56 minutes

Rebels With A Heart

Decoding Culture: The Intersection of Art and Science (August 16, 2023)

In the corporate world, culture is invisible yet it profoundly impacts every aspect of the organization. Listen in to learn how culture can be a powerful driver of performance, talent attraction, and retention, giving organizations a unique edge.Panelists:Glen Kreiner, Management Department Chair & L.S. Skaggs Presidential Chair in Business Ethics, University of UtahGeoff McDonald, Co-Founder, Minds@WorkStacey Porter, Chief People Officer, Outset Medical, IncModerated by: Derek Lundsten, ...

2 years ago

54 minutes

Rebels With A Heart

Human Consciousness: Our Next Superpower (July 26, 2023)

Discover the superpower of human consciousness to achieve greater fulfillment at work and in life!In this empowering episode, the panelists dive into the transformative realm of self-awareness, consciousness, compassion, and purpose. Listen in to explore how these superpowers unlock new levels of success, well-being, and authentic leadership in your personal and professional life.Panelists:Christine Hildebrand, Founder & CEO, Cofinity Consulting, LLCAndrew Chomer, Co-Founder & Managin...

2 years ago

57 minutes

Rebels With A Heart

Rebels Leader Series - My Last Bad Day with Michael OBrien (June 2023)

Michael OBrien, Chief Calm Officer, Pause Breathe Reflect, was convinced that "good enough was good enough." He thought living under an umbrella of stress was “business as usual in the corporate world.” He never looked past his own assumptions because he was too busy establishing his career, providing for his family, and driving for results. Then, in an instant, his life changed.Listen in to hear how Michael has lived his last bad day and is now mindful in all moments of life.Check out your ...

2 years ago

42 minutes

Rebels With A Heart

The AI Effect: Thriving in the Automated Workplace (June 21, 2023)

In the era of automation and artificial intelligence (AI), the workplace is undergoing a transformative shift.Listen in to hear how to thrive in this new landscape, and how to embrace a mindset of continuous learning and upskilling in this rapidly evolving environment.Panelists:Alex Seiler, Chief People Officer, GHJAngela Cheng-Cimini, SVP, Talent & CHRO, Harvard Business PublishingSpencer Ray, Senior Director, Human Resources, Banner HealthModerated by: Derek Lundsten, President & Ch...

2 years ago

57 minutes

Rebels With A Heart

Bringing Compassion Into The Workplace (May 24, 2023)

Compassion includes, but goes beyond, empathy. Compassion is often thought of as a verb, not a noun or adjective. It means first noticing, then feeling within our own mind and body, and ultimately taking positive action to alleviate suffering in others. Another important element to compassion is engaging in sensemaking with those suffering.For better people stewardship, especially in challenging times, leaders need to recognize that compassion is not merely a “nice to have.” Rather, it’s an e...

2 years ago

58 minutes

Rebels With A Heart

Unlocking the Power of Employee Experience (April 19, 2023)

With the rising demand around employee expectations, leaders will be challenged like never before to provide authentic, tailored workforce experiences that empower people to do their best work. Innovative solutions are gaining greater momentum, as employee experience emerges as a defining priority.Listen to hear why the heightened focus on employee experience is influencing the way employers approach talent challenges in real-time, making the future of work even more fluid.Panelists:Colleen M...

2 years ago

58 minutes

Rebels With A Heart

Rebels Leader Series - The Invitation with Trey Whitney (March 2023)

Trey Whitney, Vice President of People Team at Splunk, joins the Rebel Leader Series to share how he invites people to experience themselves through stories, and how he uses a heart centered perspective to engage in all relationships.Episode Highlights:How wholeness is one of the ultimate giftsHow to use leading from the heart to as a mantra to be more kind and compassionate as a leaderHow to embrace and navigate your inner voiceShow Notes:About Trey: 1:33Power Over, Power With: 3:53Why HR: 9...

2 years ago

31 minutes

Rebels With A Heart

Rebels Leader Series - Speaking Your Authentic Truth with Kacy Fleming (March 2023)

Kacy Fleming, Head of Global Well-being, joins the Rebel Leader Series to share her authentic journey to finding her purpose which required heart and hard work.In conversation with: Derek Lundsten, President & Chief Culture Officer, LifeGuides.Episode Highlights:How to be inspiring and inspired by others instead of just being a performerHow everyone’s journey to figuring out their authentic purpose looks different and is personalHow mental health is a spectrum, not just one “thing”Show No...

2 years ago

34 minutes

Rebels With A Heart

Rebels Leader Series - The Absurdity of Life with Richard Bilodeau (March 2023)

Richard Bilodeau, Professor at University of Southern Maine, joins the Rebel Leader Series to share his professional journey and lessons learned as a Chemist, entrepreneur, and Professor at University of Southern MaineIn conversation with: Derek Lundsten, President & Chief Culture Officer, LifeGuides.Episode Highlights:Explains how spending more time experimenting and acting vs planning can lead to taking in information faster and to being more creative and innovativeHow some of the most ...

2 years ago

39 minutes

Rebels With A Heart

The Rebel Paradox: Redefining Leadership in a Post-Traumatic World (March 15, 2023)

How do leaders tackle all of today’s headwinds? For starters, leaders face a highly-competitive talent landscape, an exhausted, burned-out workforce with mental health at the forefront, along with the incessant pressure to continuously control costs in a (potential) economic downturn. At the same time, the demand for leadership development has never been greater.Listen in to hear the inside track on how to show up and show care for your people, as well as how to always remain purpose-driven, ...

2 years ago

58 minutes

Rebels With A Heart

Rebels Leader Series - The Art and Science of HR with Tracie Sponenberg (February 2023)

Tracie Sponenberg, Chief People Officer of The Granite Group, joins the Rebels Leader Series to share the art and science behind modernizing and changing HR for the better.In conversation with: Derek Lundsten, President and Chief Culture Officer, LifeGuides.Episode Highlights:How shifting to a Growth Mindset can change your life, personally and professionally, for the betterThrough Tracie’s personal experience, she shares the the importance of providing feedbackBIO: Tracie Sponenberg is Chief...

2 years ago

19 minutes

Rebels With A Heart

Rebels Leader Series - Connection and Hope with Benjamin Higgins (February 2023)

Benjamin Higgins, Co-Founder of Generous International and veteran of ABC’s hit series The Bachelor and The Bachelorette, joins the Rebels Leader Series to share his journey of finding a way to use his “gifted” platform for good and how he aims to bring light, energy, and an intentional message of connection and hope in everything he does.In conversation with: Derek Lundsten, President and Chief Culture Officer, LifeGuides.Episode Highlights:How a destruction moment can lead to one of the bes...

2 years ago

42 minutes