In this episode, we'll hear from three guests in hospitality about how empathy not only enhances relationships with customers but also fosters a sense of belonging among employees, creating a ripple effect that positively impacts business.Join the discussion to explore:Cultivating Genuine Connections: Discover how empathy serves as the cornerstone of exceptional customer service, leading to deeper connections and trust between customers and staff. Learn practical strategies for fostering auth...
All content for Rebels With A Heart is the property of Powered by LifeGuides and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
In this episode, we'll hear from three guests in hospitality about how empathy not only enhances relationships with customers but also fosters a sense of belonging among employees, creating a ripple effect that positively impacts business.Join the discussion to explore:Cultivating Genuine Connections: Discover how empathy serves as the cornerstone of exceptional customer service, leading to deeper connections and trust between customers and staff. Learn practical strategies for fostering auth...
Rebels Leader Series - The Absurdity of Life with Richard Bilodeau (March 2023)
Rebels With A Heart
39 minutes
2 years ago
Rebels Leader Series - The Absurdity of Life with Richard Bilodeau (March 2023)
Richard Bilodeau, Professor at University of Southern Maine, joins the Rebel Leader Series to share his professional journey and lessons learned as a Chemist, entrepreneur, and Professor at University of Southern MaineIn conversation with: Derek Lundsten, President & Chief Culture Officer, LifeGuides.Episode Highlights:Explains how spending more time experimenting and acting vs planning can lead to taking in information faster and to being more creative and innovativeHow some of the most ...
Rebels With A Heart
In this episode, we'll hear from three guests in hospitality about how empathy not only enhances relationships with customers but also fosters a sense of belonging among employees, creating a ripple effect that positively impacts business.Join the discussion to explore:Cultivating Genuine Connections: Discover how empathy serves as the cornerstone of exceptional customer service, leading to deeper connections and trust between customers and staff. Learn practical strategies for fostering auth...
