In this episode, we'll hear from three guests in hospitality about how empathy not only enhances relationships with customers but also fosters a sense of belonging among employees, creating a ripple effect that positively impacts business.Join the discussion to explore:Cultivating Genuine Connections: Discover how empathy serves as the cornerstone of exceptional customer service, leading to deeper connections and trust between customers and staff. Learn practical strategies for fostering auth...
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In this episode, we'll hear from three guests in hospitality about how empathy not only enhances relationships with customers but also fosters a sense of belonging among employees, creating a ripple effect that positively impacts business.Join the discussion to explore:Cultivating Genuine Connections: Discover how empathy serves as the cornerstone of exceptional customer service, leading to deeper connections and trust between customers and staff. Learn practical strategies for fostering auth...
2023 CEOs Unwrapped: A Leader's Journey Through Successes and Strategic Moves, Shaping the Future in 2024 (December 20, 2023)
Rebels With A Heart
56 minutes
1 year ago
2023 CEOs Unwrapped: A Leader's Journey Through Successes and Strategic Moves, Shaping the Future in 2024 (December 20, 2023)
In this exclusive episode, listen in for a deep dive into the unfolding stories of CEOs who navigated the intricate landscape of 2023, unwrapping the triumphs, challenges, and strategic moves that defined their leadership journey.Discover firsthand insights from visionary leaders as they share the pivotal moments that shaped their companies and set the stage for the future.Panelists:Doug Cardon, CEO, The Shield CompaniesJennifer McCollum, CEO, Linkage, IncJeremy Andrus, CEO, Traeger Pellet Gr...
Rebels With A Heart
In this episode, we'll hear from three guests in hospitality about how empathy not only enhances relationships with customers but also fosters a sense of belonging among employees, creating a ripple effect that positively impacts business.Join the discussion to explore:Cultivating Genuine Connections: Discover how empathy serves as the cornerstone of exceptional customer service, leading to deeper connections and trust between customers and staff. Learn practical strategies for fostering auth...
