In this episode, we'll hear from three guests in hospitality about how empathy not only enhances relationships with customers but also fosters a sense of belonging among employees, creating a ripple effect that positively impacts business.Join the discussion to explore:Cultivating Genuine Connections: Discover how empathy serves as the cornerstone of exceptional customer service, leading to deeper connections and trust between customers and staff. Learn practical strategies for fostering auth...
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In this episode, we'll hear from three guests in hospitality about how empathy not only enhances relationships with customers but also fosters a sense of belonging among employees, creating a ripple effect that positively impacts business.Join the discussion to explore:Cultivating Genuine Connections: Discover how empathy serves as the cornerstone of exceptional customer service, leading to deeper connections and trust between customers and staff. Learn practical strategies for fostering auth...
Rebels Leader Series - Connection and Hope with Benjamin Higgins (February 2023)
Rebels With A Heart
42 minutes
2 years ago
Rebels Leader Series - Connection and Hope with Benjamin Higgins (February 2023)
Benjamin Higgins, Co-Founder of Generous International and veteran of ABC’s hit series The Bachelor and The Bachelorette, joins the Rebels Leader Series to share his journey of finding a way to use his “gifted” platform for good and how he aims to bring light, energy, and an intentional message of connection and hope in everything he does.In conversation with: Derek Lundsten, President and Chief Culture Officer, LifeGuides.Episode Highlights:How a destruction moment can lead to one of the bes...
Rebels With A Heart
In this episode, we'll hear from three guests in hospitality about how empathy not only enhances relationships with customers but also fosters a sense of belonging among employees, creating a ripple effect that positively impacts business.Join the discussion to explore:Cultivating Genuine Connections: Discover how empathy serves as the cornerstone of exceptional customer service, leading to deeper connections and trust between customers and staff. Learn practical strategies for fostering auth...
