In this episode, we'll hear from three guests in hospitality about how empathy not only enhances relationships with customers but also fosters a sense of belonging among employees, creating a ripple effect that positively impacts business.Join the discussion to explore:Cultivating Genuine Connections: Discover how empathy serves as the cornerstone of exceptional customer service, leading to deeper connections and trust between customers and staff. Learn practical strategies for fostering auth...
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In this episode, we'll hear from three guests in hospitality about how empathy not only enhances relationships with customers but also fosters a sense of belonging among employees, creating a ripple effect that positively impacts business.Join the discussion to explore:Cultivating Genuine Connections: Discover how empathy serves as the cornerstone of exceptional customer service, leading to deeper connections and trust between customers and staff. Learn practical strategies for fostering auth...
Compassionate Leadership: Empathy In Action = Trust (October 17, 2023)
Rebels With A Heart
57 minutes
2 years ago
Compassionate Leadership: Empathy In Action = Trust (October 17, 2023)
In this compelling episode of "Rebels With A Heart," we dive deep into the world of compassionate leadership and its profound impact on building trust within organizations. Listen in to explore how empathetic leaders foster trust among teams, leading to improved collaboration, employee satisfaction, and ultimately, greater business success.See the episode video on YouTube!Moderated by: Derek Lundsten, President & Chief Culture Officer, LifeGuidesPanelists:Donato Tramuto, Founder & Cha...
Rebels With A Heart
In this episode, we'll hear from three guests in hospitality about how empathy not only enhances relationships with customers but also fosters a sense of belonging among employees, creating a ripple effect that positively impacts business.Join the discussion to explore:Cultivating Genuine Connections: Discover how empathy serves as the cornerstone of exceptional customer service, leading to deeper connections and trust between customers and staff. Learn practical strategies for fostering auth...
