In this episode, we'll hear from three guests in hospitality about how empathy not only enhances relationships with customers but also fosters a sense of belonging among employees, creating a ripple effect that positively impacts business.Join the discussion to explore:Cultivating Genuine Connections: Discover how empathy serves as the cornerstone of exceptional customer service, leading to deeper connections and trust between customers and staff. Learn practical strategies for fostering auth...
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In this episode, we'll hear from three guests in hospitality about how empathy not only enhances relationships with customers but also fosters a sense of belonging among employees, creating a ripple effect that positively impacts business.Join the discussion to explore:Cultivating Genuine Connections: Discover how empathy serves as the cornerstone of exceptional customer service, leading to deeper connections and trust between customers and staff. Learn practical strategies for fostering auth...
Unlocking the Power of Employee Experience (April 19, 2023)
Rebels With A Heart
58 minutes
2 years ago
Unlocking the Power of Employee Experience (April 19, 2023)
With the rising demand around employee expectations, leaders will be challenged like never before to provide authentic, tailored workforce experiences that empower people to do their best work. Innovative solutions are gaining greater momentum, as employee experience emerges as a defining priority.Listen to hear why the heightened focus on employee experience is influencing the way employers approach talent challenges in real-time, making the future of work even more fluid.Panelists:Colleen M...
Rebels With A Heart
In this episode, we'll hear from three guests in hospitality about how empathy not only enhances relationships with customers but also fosters a sense of belonging among employees, creating a ripple effect that positively impacts business.Join the discussion to explore:Cultivating Genuine Connections: Discover how empathy serves as the cornerstone of exceptional customer service, leading to deeper connections and trust between customers and staff. Learn practical strategies for fostering auth...
