In this episode, we'll hear from three guests in hospitality about how empathy not only enhances relationships with customers but also fosters a sense of belonging among employees, creating a ripple effect that positively impacts business.Join the discussion to explore:Cultivating Genuine Connections: Discover how empathy serves as the cornerstone of exceptional customer service, leading to deeper connections and trust between customers and staff. Learn practical strategies for fostering auth...
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In this episode, we'll hear from three guests in hospitality about how empathy not only enhances relationships with customers but also fosters a sense of belonging among employees, creating a ripple effect that positively impacts business.Join the discussion to explore:Cultivating Genuine Connections: Discover how empathy serves as the cornerstone of exceptional customer service, leading to deeper connections and trust between customers and staff. Learn practical strategies for fostering auth...
Leading the Way: HR Leadership in an Automated Era (February 21, 2024)
Rebels With A Heart
56 minutes
1 year ago
Leading the Way: HR Leadership in an Automated Era (February 21, 2024)
In this episode, tune in to discover the dynamic realm of HR leadership amid a backdrop of automation and technological progress.Our esteemed guests will explore the challenges and opportunities facing HR professionals as they navigate the impact of automation on workforce management and organizational culture. From harnessing AI-powered solutions for enriched employee engagement to nurturing inclusive environments amidst tech transformations, this episode promises valuable insights for effec...
Rebels With A Heart
In this episode, we'll hear from three guests in hospitality about how empathy not only enhances relationships with customers but also fosters a sense of belonging among employees, creating a ripple effect that positively impacts business.Join the discussion to explore:Cultivating Genuine Connections: Discover how empathy serves as the cornerstone of exceptional customer service, leading to deeper connections and trust between customers and staff. Learn practical strategies for fostering auth...
