In this episode, we'll hear from three guests in hospitality about how empathy not only enhances relationships with customers but also fosters a sense of belonging among employees, creating a ripple effect that positively impacts business.Join the discussion to explore:Cultivating Genuine Connections: Discover how empathy serves as the cornerstone of exceptional customer service, leading to deeper connections and trust between customers and staff. Learn practical strategies for fostering auth...
All content for Rebels With A Heart is the property of Powered by LifeGuides and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
In this episode, we'll hear from three guests in hospitality about how empathy not only enhances relationships with customers but also fosters a sense of belonging among employees, creating a ripple effect that positively impacts business.Join the discussion to explore:Cultivating Genuine Connections: Discover how empathy serves as the cornerstone of exceptional customer service, leading to deeper connections and trust between customers and staff. Learn practical strategies for fostering auth...
The AI Effect: Thriving in the Automated Workplace (June 21, 2023)
Rebels With A Heart
57 minutes
2 years ago
The AI Effect: Thriving in the Automated Workplace (June 21, 2023)
In the era of automation and artificial intelligence (AI), the workplace is undergoing a transformative shift.Listen in to hear how to thrive in this new landscape, and how to embrace a mindset of continuous learning and upskilling in this rapidly evolving environment.Panelists:Alex Seiler, Chief People Officer, GHJAngela Cheng-Cimini, SVP, Talent & CHRO, Harvard Business PublishingSpencer Ray, Senior Director, Human Resources, Banner HealthModerated by: Derek Lundsten, President & Ch...
Rebels With A Heart
In this episode, we'll hear from three guests in hospitality about how empathy not only enhances relationships with customers but also fosters a sense of belonging among employees, creating a ripple effect that positively impacts business.Join the discussion to explore:Cultivating Genuine Connections: Discover how empathy serves as the cornerstone of exceptional customer service, leading to deeper connections and trust between customers and staff. Learn practical strategies for fostering auth...
