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DTC Hotline
Common Thread Collective
14 episodes
5 days ago
Hot takes. Cold truths. Real eCom advice.
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Marketing
Business
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All content for DTC Hotline is the property of Common Thread Collective and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Hot takes. Cold truths. Real eCom advice.
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Marketing
Business
Episodes (14/14)
DTC Hotline
How to Set Up Your Meta Account for Black Friday Success

How should your Meta Ads account be structured to win this Black Friday and Cyber Monday? In this episode of The DTC Hotline, the CTC crew Richard, Tony, and Luke break down exactly how to set up your Meta account for BFCM success.

You’ll learn:

  • The simplest campaign structure that maximizes performance during peak sales

  • When (and why) to use separate campaigns or bid caps

  • How to create a “phantom” highest-volume campaign ready to flip on when spend surges

  • The right budget pacing and time-zone settings for the BFCM weekend

  • Quick landing page, creative, and offer consistency tips that keep your Meta ecosystem tight

  • Whether you’re managing seven figure ad spend or just trying to get your setup right before Black Friday hits, this episode gives you a clear, tested roadmap straight from CTC’s media team.

Show Notes:

  • Whether you're running paid ads on Meta, Google, or TikTok, FERMÀT can help you increase your conversion rates without touching your website. https://www.fermat.com/ctc

  • Explore the Prophit System: https://www.prophitsystem.com

  • The DTC Hotline mailbag is open — email us at podcast@commonthreadco.com to ask us your eComm questions.

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4 days ago
15 minutes 49 seconds

DTC Hotline
How do you identify and fill your Q4 revenue gaps?

Most brands talk about hitting their Q4 goals — but few have a system to identify and close revenue gaps before they happen.

In this episode of The DTC Hotline, Tony, Luke, and Richard break down how to spot and fill revenue shortfalls during the holidays, using the same daily frameworks CTC applies across top DTC brands.


They’ll walk through:

  • How to pinpoint whether your gap is in new or returning customers
  • The daily cadence CTC uses to track and close gaps in real time
  • When to deploy incrementality tests and channel expansion (like AppLovin) to recover missed revenue
  • Why every forecast should translate into specific daily actions
  • And how to think in “units of growth” — the building blocks of hitting your Q4 target


If you’ve ever wondered how to turn missed forecasts into closed gaps — this episode is your blueprint.


Call or text the DTC Hotline: 866-DTC-2263 (866-382-2263)


Ask your burning eComm questions and we might answer them live on air.


Show Notes:


Whether you’re running paid ads on Meta, Google, or TikTok, FERMÀT can help you increase your conversion rates without touching your website.

⁠ https://www.fermatcommerce.com/ctc⁠


Explore the Prophit System:

⁠https://www.prophitsystem.com⁠

The DTC Hotline mailbag is open — email us at podcast@commonthreadco.com to ask your eCom questions.


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1 week ago
30 minutes 25 seconds

DTC Hotline
How Many Meta Ads You Actually Need to Hit $500K/Month

Most brands have no idea how many ads they actually need to scale profitably on Meta.

In this episode of The DTC Hotline, Tony, Luke, and Richard  break down the creative math behind Meta ad performance revealing how to calculate your brand’s true creative demand and avoid overspending during Q4.

They’ll walk through:

  • How to know if your Meta spend has hit the point of diminishing returns

  • The 5 creative metrics that predict your next winner

  • How to estimate your ideal ad count to hit $500K/month

  • Why Meta’s algorithm rewards creative diversity — not repetition

  • The system CTC uses to forecast ad output for top DTC brands

If you’ve ever asked “Why isn’t my Meta spend scaling?” — this episode is your answer.

  • Call or text the DTC Hotline: 866-DTC-2263 (866-382-2263)

  • Ask your burning ecom questions and we might answer them live on air.

Show Notes:

  • Whether you're running paid ads on Meta, Google, or TikTok, FERMÀT can help you increase your conversion rates without touching your website. https://www.fermat.com/ctc
  • Explore the Prophit System: https://www.prophitsystem.com
  • The DTC Hotline mailbag is open — email us at podcast@commonthreadco.com to ask us your eComm questions.

Show more...
2 weeks ago
35 minutes 10 seconds

DTC Hotline
AppLovin’s Rise, Google Ads Setup, and Amazon Reality Check

AppLovin’s Rise, Google Ads Setup, and the Amazon Reality CheckWelcome back to the DTC Hotline, your direct line to hot takes, cold truths, and real e-commerce advice from the team at Common Thread Collective.

In this episode, “The Professor” and “The Chopper” dig into three huge topics shaping paid media right now:-AppLovin’s Rise — Why this mobile ad platform is suddenly delivering 2× Meta’s ROI, how its non skippable video inventory works, and what makes its pixel shockingly powerful.-Google Ads Setup for 7-Figure Brands — The right order of operations for success: pixel, feed, shopping, scale. How to avoid double counting conversions and nail your Merchant Center setup.-Amazon Reality Check — The truth about launching in today’s supplement saturated marketplace. When “velocity” beats “branding,” and how to decide whether you’re ready to compete.-Plus: Why “decide and commit” is the only mindset that works in new channel expansion and how CTC is testing AppLovin incrementality for real results.Call or text the DTC Hotline: 866-DTC-2263 (866-382-2263)Ask your burning e-com questions and we might answer them live on air.Show Notes:-Whether you're running paid ads on Meta, Google, or TikTok, FERMÀT can help you increase your conversion rates without touching your website. https://www.fermat.com/ctc-Explore the Prophit System: https://www.prophitsystem.com-The DTC Hotline mailbag is open — email us at podcast@commonthreadco.com to ask us your eComm questions.

Show more...
3 weeks ago
35 minutes 15 seconds

DTC Hotline
Do New Customers Need to Be First-Order-Profitable during BFCM?

You can’t just “optimize” your way through Q4.In this episode, Richard, Tony, and Luke tackle two real questions from DTC Hotline listeners:

  • What should you prioritize when your new customer file is shrinking—short-term profitability or long-term growth?
  • How should brands structure creative, offers, and remarketing campaigns heading into BFCM?

The conversation covers hard trade-offs between short-term EBITDA targets and multi-year growth horizons, plus what kinds of investments (media, product, or brand) actually move the needle. You’ll also hear sharp takes on Q4 strategy—from when to launch holiday creative, to stacking Black Friday vs. Cyber Monday offers, to why simplicity often beats complexity.Call the Hotline:📞 866-DTC-2263Show Notes:Whether you're running paid ads on Meta, Google, or TikTok, FERMÀT can help you increase your conversion rates without touching your website.https://www.fermat.com/ctcInterested in ADmission?Learn more at https://www.youradmission.co/Explore the Prophit System:https://www.prophitsystem.comThe DTC Hotline mailbag is open — email us at podcast@commonthreadco.com to ask us your eComm questions.

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1 month ago
33 minutes 1 second

DTC Hotline
How do you exit Meta's learning phase?

You can’t media-buy your way out of a product, or offer, problem.In this episode, Richard, Tony, and Luke tackle two big questions from listeners:- What can low-conversion brands do to escape Meta’s learning phase?- How do you actually measure if YouTube demand gen is working?And the answers? They don’t live in your ad account.You’ll hear hard truths about attribution, the real power of offer strategy, and why performance marketers need to stop over-optimizing and start zooming out. Plus: how CTC is rethinking creative testing and what the “just-in-time” model for ad production might look like.Show Notes:Interested in ADmission? Learn more at https://www.youradmission.co/Explore the Prophit System: https://www.prophitsystem.comThe DTC Hotline mailbag is open — email us at podcast@commonthreadco.com to ask us any questions you might have about the world of eCom

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1 month ago
27 minutes 11 seconds

DTC Hotline
Is Anyone Making Enough Creative?

In this week’s episode of The DTC Hotline, Richard “The Professor” Gaffin is joined by Tony “The Chopper” Chopp (VP of Paid Media) and Luke “The Weatherman” Austin (VP of eCommerce Strategy) to answer the toughest operator questions—live from the Hotline.

They tackle:

• How to actually scale creative production (and why most brands get it wrong)

• What Loop Earplugs is doing right—and how to replicate their model

• Why relying on one team for all your ad creative will cap your performance

• What a balanced budget between creative and media spend really looks like

• How incrementality works (with metaphors involving McDonald’s scales, butcher shops, and Amazon)

• How to operate brands with long purchase windows without chasing your tail in Meta

• The case for the Profit Engineer and why the media ecosystem is collapsing (in a good way)

This is where your eCommerce questions get answered—direct, practical, and unfiltered.


📞 Call or text us your question: 866-DTC-2263


Show Notes:

  • Join over 15,000 merchants protecting their revenue with Chargeflow. Use our promo code CF30 and start saving money, time, and sanity today: https://www.app.chargeflow.io/auth/sign-in?utm_source=ctc+hotline%2C+podcast&utm_medium=cpc&utm_campaign=CTC+Hotline+%26+Chargeflow&utm_id=CTC+Hotline

  • Interested in ADmission? Learn more at https://www.youradmission.co/

  • Explore the Prophit System: https:www.prophitsystem.com


The DTC Hotline mailbag is open — email us at podcast@commonthreadco.com to ask us any questions you might have about the world of eCom

Show more...
1 month ago
46 minutes 24 seconds

DTC Hotline
What is the Best Offer for BCFM This Year?

In this week’s episode of The DTC Hotline, Richard “The Professor” Gaffin is joined by Tony “The Chopper” Chopp (VP of Paid Media) and Luke “The Weatherman” Austin (VP of Ecommerce Strategy) to answer the toughest operator questions—live from the Hotline.

They tackle:

  • How to structure BFCM offers that boost perceived value without killing your margin

  • Why “returning customer media” might be more incremental than you’d expect

  • What Spend-to-aMER modeling can reveal about overspending (or underspending) this Q4

  • The evolving role of aMER in brands with high repeat revenue

  • How to sequence your Black Friday offer ladder—and why bundles, thresholds, and gifts still win

  • The future of media mix modeling, and where incrementality testing is headed next

This is where your ecommerce questions get answered—direct, practical, and unfiltered.


Call or text us your question: 866-DTC-2263


Show Notes:

  • Join over 15,000 merchants protecting their revenue with Chargeflow. Using our promo code CF30 and start saving money, time, and sanity today: https://www.app.chargeflow.io/auth/sign-in?utm_source=ctc+hotline%2C+podcast&utm_medium=cpc&utm_campaign=CTC+Hotline+%26+Chargeflow&utm_id=CTC+Hotline

  • Interested in ADmission? Learn more at https://www.youradmission.co/

  • Explore the Prophit System:

    https://www.prophitsystem.com


The DTC Hotline mailbag is open — email us at podcast@commonthreadco.com to ask us any questions you might have about the world of ecomm

Show more...
1 month ago
43 minutes 39 seconds

DTC Hotline
How is eCom actually using AI?

In this week’s episode of The DTC Hotline, Richard “The Professor” Gaffin is joined by Tony “The Chopper” Chopp (VP of Paid Media) and Luke “The Weatherman” Austin (VP of eCommerce Strategy) to answer the toughest operator questions—live from the Hotline.

They tackle:

• How price increases in response to tariffs are affecting brands, supply chains, and consumer sentiment

• Why “creative fatigue” is Meta’s most important hidden metric—and why finding ad #6 or #7 is so hard

• How brands should weigh risk vs reward when responding to Texas’s new SMS law

• The real way AI is impacting the workforce (hint: it’s strategy, not production), plus Tony & Luke’s personal workflows with it

This is where your eCommerce questions get answered—direct, practical, and unfiltered.


📞 Call or text us your question: 866-DTC-2263


Show Notes:

  • Join over 15,000 merchants protecting their revenue with Chargeflow. Right now, you can try it FREE for 60 days.

https://www.chargeflow.io/


  • Interested in ADmission? Learn more at https://www.youradmission.co/


  • Explore the Prophit System: prophitsystem.com


  • The DTC Hotline mailbag is open — email us at podcast@commonthreadco.com to ask us any questions you might have about the world of ecomm


Show more...
2 months ago
38 minutes 32 seconds

DTC Hotline
What's the best (and worst) e-Commerce niche right now?

For today's episode of The Ecommerce Playbook Podcast, we're featuring our latest episode of The DTC Hotline. Richard Gaffin is joined by Tony Chopp (VP of Paid Media) and Luke Austin (VP of Ecommerce Strategy) to take on real questions from DTC operators.

They tackle:

  • What to do when your Meta campaign suddenly “stops working”
  • How to troubleshoot between creative fatigue vs. policy/pixel/payment issues
  • Convincing strict brand teams to loosen up and allow creative diversity
  • Whether top-of-funnel campaigns (Add-to-Cart, Awareness, etc.) are worth it, and how to measure their impact
  • The niches and product types they’d choose (and avoid) if starting an eCom brand today

This is where your questions get answered with hot takes and cold truths from CTC’s sharpest operators.

  • Ready to earn trust, convert shoppers, and inspire customer loyalty? Check out Yotpo
  • Call or text us your questions: 866-DTC-2263
  • Explore the Prophit System: prophitsystem.com
  • The DTC Hotline mailbag is open — email us at podcast@commonthreadco.com to ask us any questions you might have about the world of ecomm
Show more...
2 months ago
35 minutes 49 seconds

DTC Hotline
Meta Targeting, Subscription LTV, & Traits of a Great Media Buyer

In this week’s episode of The DTC Hotline, Richard Gaffin is joined by Tony “The Chopper” Chopp (VP of Paid Media) and Luke “The Weatherman” Austin (VP of eCommerce Strategy) to take on real questions from DTC operators—bringing hot takes and cold truths on today’s toughest ad challenges.They tackle:

- Should you move away from ASC if Meta overspends on the “wrong” age bracket?

- What to do when Meta pushes spend into underperforming ads

- How to approach media buying for subscription businesses with high LTV

- Cost controls and strategy when you’ve got a massive SKU catalog

- The personality traits that actually make a great media buyerThis is where your eCommerce questions get answered—direct, practical, and unfiltered.Call or text us your question: 866-DTC-2263Interested in Admission? Learn more at https://www.youradmission.co/

Email: podcast@commonthreadco.com

Explore the Prophit System: https://www.prophitsystem.com

Show more...
2 months ago
33 minutes 37 seconds

DTC Hotline
How Do I Pitch My Boss on Cost Caps?

In this week’s episode of The DTC Hotline, Richard Gaffin is joined once again by Tony “The Chopper” Chopp (VP of Paid Media) and Luke “The Weatherman” Austin (VP of eCommerce Strategy) to take real questions from eComm operators and Admission members—no fluff, just clear, hard-earned answers.

They tackle:

• What to do when “nothing works” on Meta (and why that diagnosis is often wrong)

• How to spot the real business problem hiding behind poor ad performance

• Why TikTok creative might crush while Meta flops—and how to close the gap

• When to expand into secondary channels like Pinterest or Snapchat (and when not to)

• The truth about CPMs—and why chasing lower costs can lead you astray

• How to pitch cost caps to your boss so they actually say yes

• Why profitable scaling means solving business problems, not just account problems


This is where your DTC questions get answered in real time.

Call or text us: 866-DTC-2263


Interested in Admission?

Learn more at https://www.youradmission.co/

Email: podcast@commonthreadco.com

Explore the Prophit System: https://prophitsystem.com

Show more...
2 months ago
35 minutes 38 seconds

DTC Hotline
What is the future of eCom? Ep.01

In the debut of The DTC Hotline, Richard Gaffin is joined by Tony “The Chopper” Chopp (VP of Paid Media) and Luke “The Weatherman” Austin (VP of eCommerce Strategy) to take real questions from eComm operators and Admission members—no fluff, just unfiltered answers.They tackle:• Why your Meta cost caps aren’t spending (and what to do about it)• How much creative is really “a lot” in today’s ad environment• The best tools for competitor research and ad spying• What to do when LTV is low and repeat purchases are rare• When to launch a new campaign vs. just adding creatives• Why AI is more valuable for strategy than production• The truth about when (or if) eCommerce is “getting better”Call, text, or listen in—this is where your DTC questions get answered in real time.Interested in Admission? Learn more at https://www.youradmission.co/Call or text us: 866-DTC-2263Email: podcast@commonthreadco.comExplore the Prophit System: https://prophitsystem.com

Show more...
2 months ago
36 minutes 35 seconds

DTC Hotline
Introducing our newest podcast . . . The DTC Hotline!

Welcome to The DTC Hotline — the eCom call-in show.

Hot takes, cold truths, real advice.


Episode 1 premieres this Friday, August 8th!


Hosted by Richard Gaffin, Tony “The Chopper” Chopp (VP of Paid Media) and Luke “The Weatherman” Austin (VP of eCommerce Strategy), this show takes real questions from real operators and breaks them down with unfiltered insights.


Got a burning DTC question?

Call or text the DTC Hotline at 866 - DTC - 2263.

Show more...
3 months ago
50 seconds

DTC Hotline
Hot takes. Cold truths. Real eCom advice.