Feeling like you need to hire someone to take some tasks off your plate? Need to delegate but not sure what tasks? The process of Trash, Trim, Transfer, Treasure was inspired by author Mike Michalowicz's work on how to run a more efficient business. Follow along as we work through an exercise that can be done alone or with your team to get clear on what things can be delegated, improved, or tossed in the trash! By the end of this exercise, you will know exactly what things to work on to get items off your plate.
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Visit us: bestbox.co
Text us: 1-800-541-3004
BestBox is a gym management software and mentorship company focused on the boutique fitness facilities like CrossFit, Bootcamp, HIIT, Functional Fitness, and Personal Training. We are based in Vancouver, BC, Canada and also own/operate two of our own facilities - Campus CrossFit & Athletics and The Trainers Box
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Some Key Moments:
00:19 A little bit about the system you will learn today that will help you review the tasks in your business to look for ways to save time, improve systems, and ensure the right person is doing each job.
6:40 Let's get started! You and your team write down every task you do on a sticky note (one task per note)
10:46 Before we sort the tasks, let's get a better understanding of Trash, Trim, Transfer, Treasure and what each category means
12:00 Category "Trash": What tasks move into the trash and does that mean they are something you stop forever?
12:34 Category "Trim": What tasks can be improved, made more efficient, or automated by adding a system
15:04 Category "Transfer": What tasks can be transferred to someone else, and tips to successfully transfer tasks
17:36 Category "Treasure": What things are working great, no changes needed, and should stay with the same person
20:11 Now take all your tasks and sort them into each category! Plus what to do with the exercise once it is all sorted
In today's episode, Nicole walks you through a practical 5-step process for tackling your to-do list. Feeling overwhelmed with everything you need to get done? We can really only do one thing at a time, but what thing should that be? This system is a simple way to uncover exactly what to focus on, how long it's going to take, and when you will get it done. Have trouble staying focused? She also includes some tips on co-working sessions and time management techniques.
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DM us: @bestbox.co
Visit us: bestbox.co
Text us: 1-800-541-3004
BestBox is a gym management software and mentorship company focused on the boutique fitness facilities like CrossFit, Bootcamp, HIIT, Functional Fitness, and Personal Training. We are based in Vancouver, BC, Canada and also own/operate two of our own facilities - Campus CrossFit & Athletics and The Trainers Box
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Some Key Moments:
0:19 This week we dive into a 5-step process to manage your to-do list at home or work!
4:52 Step 1 - The Brain Dump (or Mind Sweep, whatever you want to call it): Get it on paper
7:55 Step 2 - The Sort: Each thing on your list gets a priority assignment of a 1, 2 or 3
9:41 Step 3 - Make Priorities: How to take all the most important things and break those down to uncover where to start
13:11 Step 4 - Schedule Your Tasks: So you can always know what you need to be working on, making sure you know how long they'll take and when you'll finish
17:30 Step 5 - Get Things Done!
18:00 - Bonus! Time management techniques like the Pomodoro method and co-working sessions to help you get what you need done, done.
20 years ago, Troy Dalton started building a business. He started with just a handful of clients and trained them all outdoors. From these humble roots, Groundwork Athletics was born. Today it has three locations. Learn more about how Troy nurtured his team and systemized the business in a way that allowed him to move away from day-to-day operations, knowing his team was empowered to make good decisions. Troy's story is an inspiration to all entrepreneurs looking to build a business that is not only successful, but fits into the kind of life you want to live.
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DM us: @bestbox.co
Visit us: bestbox.co
Text us: 1-800-541-3004
BestBox is a gym management software and mentorship company focused on the boutique fitness facilities like CrossFit, Bootcamp, HIIT, Functional Fitness, and Personal Training. We are based in Vancouver, BC, Canada and also own/operate two of our own facilities - Campus CrossFit & Athletics and The Trainers Box
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Some Key Moments:
1:28 Get to know Troy, the owner and founder of Groundwork Athletics, and how he got started
7:30 Groundwork Athletics started out 20 years ago - What was it like then vs what you offer today?
10:56 How GWA got funding to open their location (which they have now been in for 16 years)
16:30 Leaving a full time career to train full time and what helped Troy make that decision
22:52 What was the first step in hiring a team to allow you to work on growing the business?
30:31 How to find the right person for the job and how to lead a team you trust
42:00 How weekly and monthly meetings are structured with Troy's team
45:38 Importance of mindset when faced with challenges
54:45 What does Troy love most about the business he has created?
57:52 Advice for other gym owners
Donny started off doing sales at a small gym and quickly knew he was not great at it. He wanted to learn how to improve that skill - starting with communication. After working in a sales job for 2+ years, honing his craft, and training others, he shares how to start improving your sales skills. He shares incredibly valuable tips to apply to your selling in order to increase your close rate.
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DM us: @bestbox.co
Visit us: bestbox.co
Text us: 1-800-541-3004
BestBox is a gym management software and mentorship company focused on the boutique fitness facilities like CrossFit, Bootcamp, HIIT, Functional Fitness, and Personal Training. We are based in Vancouver, BC, Canada and also own/operate two of our own facilities - Campus CrossFit & Athletics and The Trainers Box
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Some Key Moments:
2:42 - Sales is a skill that can be developed, but how?
10:04 - Common issues trainers have with selling
16:38 - How much of sales is confidence in the offer that you're selling?
22:47 - What are some key things needed to be successful at closing the sale?
31:48 - Donny walks us through a successful sales experience
37:02 - How to work through common objections to purchasing
45:49 - Packages, memberships, or subscriptions
57:41 - Advice and resources for other ways to build sales skills
This week on the podcast, we get to know Donny, who went from being a trainer to being GM of a successful private gym with multiple locations—Groundwork Athletics. Having learned from past bosses what to do and what not to do, Donny quickly implemented different ways of working with his trainers. Through focusing on the coaches, holding weekly meetings, and supporting ongoing career development, he's seen great success in the gym. Donny shares great tips for gym owners in this hour, including how often he has one-on-ones with his coaches, what he covers, why they are important, and how the whole team works together to meet goals while fostering a positive culture.
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DM us: @bestbox.co
Visit us: bestbox.co
Text us: 1-800-541-3004
BestBox is a gym management software and mentorship company focused on the boutique fitness facilities like CrossFit, Bootcamp, HIIT, Functional Fitness, and Personal Training. We are based in Vancouver, BC, Canada and also own/operate two of our own facilities - Campus CrossFit & Athletics and The Trainers Box
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Some Key Moments:
00:30 Get to know Donny, General Manager of Groundwork Athletics
9:06 Learn more about the GWA business structure
12:20 How to take a client from being interested to purchasing a PT package + the importance of matching the client to the right trainer
15:33 How GWA team is structured
18:07 Managing a team of trainers, and the importance and impact of weekly 1:1 meetings, what to talk about and how to creates continuous improvement for the team
26:35 How often to bring the whole team together for meetings, coaches training, or social get-togethers
36:02 How to set goals with the team and keep them all connected
41:11 How to balance having both personal trainers and independent trainers using the same space
49:14 Tips for other General Managers and gym owners!
We're back with another installment of Gym Owner FAQ's in which we share insight and input to answer questions posed by gym owners online. Today we cover: The best calling system to use - cell vs landline vs app; How long to keep waivers; Local partnership opportunities; and Programming services for group classes.
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DM us: @bestbox.co
Visit us: bestbox.co
Text us: 1-800-541-3004
BestBox is a gym management software and mentorship company focused on the boutique fitness facilities like CrossFit, Bootcamp, HIIT, Functional Fitness, and Personal Training. We are based in Vancouver, BC, Canada and also own/operate two of our own facilities - Campus CrossFit & Athletics and The Trainers Box
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Some Key Moments:
00:19 - What are the FAQ's gym owners are asking?
2:25 - What is everybody using for their gym business? I use my personal cell phone for all my current clients.
14:13 - How long should we keep waivers from past members and drop-ins?
19:32 - Did you know that Lululemon gives 25% off to gym owners?
22:50 - Is there any good workout programming services you'd recommend for group classes?
In today's episode we meet Steffi and Cesar, the married co-owners of Sheepdog CrossFit. Their journey begins thousands of miles from here in their home country of Dominican Republic. 7 years ago, they relocated to Canada and found themselves looking for a way to plug into their new community. They found that instant fit at Surrey Athletics, a CrossFit gym that welcomed them with opened arms. Eventually their love of CrossFit lead them to jump into gym ownership as part of a team of 5 owners. We talk about the unique structure of their business, challenges they have overcome, how they keep their community together, and more!
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DM us: @bestbox.co
Visit us: bestbox.co
Text us: 1-800-541-3004
BestBox is a gym management software and mentorship company focused on the boutique fitness facilities like CrossFit, Bootcamp, HIIT, Functional Fitness, and Personal Training. We are based in Vancouver, BC, Canada and also own/operate two of our own facilities - Campus CrossFit & Athletics and The Trainers Box
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Some Key Moments:
00:36 - Get to know Cesar and Steffi from Sheepdog CrossFit
07:42 - Starting CrossFit and Moving to Canada from the Dominican Republic
20:09 - How did they go from athletes to CrossFit gym owners? How is their ownership team structured?
40:00 - Challenges they have faced being gym owners and how they overcame them
43:20 - How to keep your gym community engaged and connected
46:32 - Tools and systems they use to run their business efficiently
1:04 - Sharing about why they love being gym owners and coaches
1:14 - Advice to gym owners! Hint: Don't try to do it all on your own
In today's episode, we meet Chloe Gregory, fitness & nutrition coach and competitive CrossFit athlete. Originally from New Zealand, she relocated to Canada, initially on a work visa before deciding to stay. She was pursuing a career in the restaurant industry before making a switch to fitness and nutrition coaching. In December 2020, she suffered a terrible injury, severing her achilles tendon. The next year was dedicated to intense rehabilitation. Amazingly, she pressed through the pain and within 18 months of her injury, was competing alongside Tia-Clair Toomey at the CrossFit Games semi-finals! Chloe shares her story with us along with her training plans, her experience competing at the games, and what's next for her.
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DM us: @bestbox.co
Visit us: bestbox.co
Text us: 1-800-541-3004
BestBox is a gym management software and mentorship company focused on the boutique fitness facilities like CrossFit, Bootcamp, HIIT, Functional Fitness, and Personal Training. We are based in Vancouver, BC, Canada and also own/operate two of our own facilities - Campus CrossFit & Athletics and The Trainers Box
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Some Key Moments:
01:14 Chloe tells us about herself!
6:58 Starting CrossFit at home and her journey to becoming a competitive athlete
10:28 In December 2020, she ruptured her achilles, requiring surgery and a long recovery that impacted her training, her social life, and even her ability to walk normally
18:35 Was taking a step back in training ultimately what helped her get to the Semi finals?
26:21 How can a gym support its competitive athletes?
29:12 Chloe shares her experience at the Torian Pro CrossFit Semi-Finals in Australia!
49:19 Whats next for Chloe and would she go to the semi-finals again next year?
52:34 Advice for athletes looking to get into the competitive side of CrossFit
55:19 Bonus content that should have been cut, but we didn't... good advice about the importance of eating
In today's episode, we wrap up our celebration of LGBTQ+ Pride Month by chatting with Flick and Emma. They've traveled the world together, visiting scores of gyms along the way. They first met in Australia before getting together and moving to BC followed by Newbrunswick. In this chat they share about their experience showing up authentically and being supported as lesbians in the CrossFit community. They share tips for gym owners about how to embrace and include queer members and how even the colors used on weighted bars can make a difference to queer athletes. This talk is full of great advice, sweet stories, and buckets of laughs.
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DM us: @bestbox.co
Visit us: bestbox.co
Text us: 1-800-541-3004
BestBox is a gym management software and mentorship company focused on the boutique fitness facilities like CrossFit, Bootcamp, HIIT, Functional Fitness, and Personal Training. We are based in Vancouver, BC, Canada and also own/operate two of our own facilities - Campus CrossFit & Athletics and The Trainers Box
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Some Key Moments:
1:06 Get to know Flick and Emma as they meet in Australia, get into CrossFit together and move across the world.
8:50 Their experience as a queer couple going into new gyms in the new cities and towns they move to
17:25 What can a gym do to be more inclusive of its LGBTQ+ members or future clients?
28:54 Things a gym owner can do during Pride Month
33:33 General advice for gym owners
37:04 How to use inclusive language in WOD descriptions and introduce non-gendered weights
43:42 Advice for any LGBTQ+ person looking to get into fitness
In celebration of LGBTQ+ Pride Month, we're happy to welcome Chloie Jonsson, CEO of The OUT Foundation to the podcast. The foundation started 10 years ago as a queer workout meet up that grew into hosting events. In this chat we hear all about the initiatives that bring their mission—fighting to remove barriers that the LGBTQ+ community faces in fitness, health, and wellness paces—to life. Chloie shares her personal story about fighting for representation and space to compete under the CrossFit banner as a trans woman, and shares great advice for gym owners looking to nurture inclusive spaces, and LGBTQ+ athletes looking to find their place.
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DM us: @bestbox.co
Visit us: bestbox.co
Text us: 1-800-541-3004
BestBox is a gym management software and mentorship company focused on the boutique fitness facilities like CrossFit, Bootcamp, HIIT, Functional Fitness, and Personal Training. We are based in Vancouver, BC, Canada and also own/operate two of our own facilities - Campus CrossFit & Athletics and The Trainers Box
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Some Key Moments:
00:36 Pride Month series kick off with Chloie ,CEO of The OUT Foundation
2:50 Get to know Chloie, her background and how she started CrossFit
8:35 How did Chloie get started with The Out Foundation and how was the foundation itself started
16:29 Barriers LGBTQ+ folks face getting into fitness, and things gym owners/trainers should be aware of to create inclusive spaces
31:12 OUTAthlete program is a scholarship program for youth and young adults
39:17 OUTAthletics are the events! The OUTFoundation provides a micro gym everything they need to host a successful event.
48:58 Local OUT Foundation chapters, and how you can get involved in them in your area
51:39 Chloie shares advice for gym owners: Get comfortable being uncomfortable
54:48 Advice for any LGBTQ+ person looking to start CrossFit
On today's episode we meet fitness entrepreneur Erin Osborne. She began her career in event planning before becoming a doula and recognizing the desperate need for pre and postnatal fitness options other than yoga. She started her own fitness company, Muscles & Mommies, and 10 years later, she's still loving her work. She eschews quick fixes and is instead focused on supporting women to feel more comfortable in their post-baby body while truly tuning in with themselves. We chat with her about the systems she uses to stay organized and keep things easy for her clients as we as how to create boundaries and balance work and life as a solo entrepreneur.
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DM us: @bestbox.co
Visit us: bestbox.co
Text us: 1-800-541-3004
BestBox is a gym management software and mentorship company focused on the boutique fitness facilities like CrossFit, Bootcamp, HIIT, Functional Fitness, and Personal Training. We are based in Vancouver, BC, Canada and also own/operate two of our own facilities - Campus CrossFit & Athletics and The Trainers Box
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Some Key Moments:
01:37 Get to know Erin, the owner of Muscles & Mommies, and how she got started.
11:14 What is Muscles & Mommies and how does Erin structure her schedule and offerings
17:04 Moving cities, letting go of all her clients and starting over - how did she do it?
22:17 Common misconceptions she hears from women after birth looking to get back into training
29:27 Embracing virtual training and how she continues to use Zoom as her clients need and want it (busy moms and all!)
31:54 What systems Erin uses to run her business and stay organized. How these systems allow her to create boundaries for herself and protect her family time.
44:37 What role does social media play in the business
49:19 The ripple effect that fitness and health has on her clients' lives
51:37 Advice for a new fitness entrepreneur
Today we conclude our 3-part series on Mental Health Awareness. In this episode we meet Serra. She shares about how she has struggled since a young age, with mental health issues running in her family. In 2016, she tragically lost her sister and struggled to make the changes she knew she needed to make. Joining Campus and starting CrossFit was the first step to changing her life, and within a matter of weeks, she could tell a massive difference. After years of consistency and making fitness a priority in her life, she has grown into new ways of training and caring for her mental health.
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DM us: @bestbox.co
Visit us: bestbox.co
Text us: 1-800-541-3004
BestBox is a gym management software and mentorship company focused on the boutique fitness facilities like CrossFit, Bootcamp, HIIT, Functional Fitness, and Personal Training. We are based in Vancouver, BC, Canada and also own/operate two of our own facilities - Campus CrossFit & Athletics and The Trainers Box
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00:20 Episode three in our mental health series with Serra
01:32 Serra shares about her journey with mental health, starting from a young age
3:33 How losing her sister pushed her to start her fitness journey and helped her find motivation to change her life
4:58 How mental health was affecting her daily life
8:00 As a team manager, how and why she encourages her team to get involved in fitness and health
12:00 How Serra continues to stay consistent in her training as life happens
18:01 Adding in meditation and more habits as well as daily self check-ins
22:26 We ask Serra: If you could change one thing in the way that we approach mental health as a society or community, what would that be?
In the second episode of our Mental Health Awareness Month series, we chat with one of our athletes and past coaches, Brodie Cameron. Brodie shares about his nearly-lifelong struggle with anxiety and mental health issues—some that, until recently, he did not talk about openly. We are honoured that Brodie could join us today and share his story, experiences, and path to mental health recovery. From losing his mom at a young age and having anxiety as a kid (but not really knowing what it was), to his eventual pulling away from family and friends, Brodie has walked a long road. He shares about what caused him to finally open up and get the help and support he needed, and how he has learned to manage his symptoms.
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DM us: @bestbox.co
Visit us: bestbox.co
Text us: 1-800-541-3004
BestBox is a gym management software and mentorship company focused on the boutique fitness facilities like CrossFit, Bootcamp, HIIT, Functional Fitness, and Personal Training. We are based in Vancouver, BC, Canada and also own/operate two of our own facilities - Campus CrossFit & Athletics and The Trainers Box
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2:04 - Brodie shares about who he is and how we all know each other
3:05 - We dive into his mental health story, which starts with the loss of his mom at a young age
8:55 - What Brodie's experience with mental health was like in his day-to-day life before reaching out for support
13:26 - Brodie shares about the things that have been instrumental during this journey, along with fitness
18:31 - When did CrossFit enter his life and what impact has it created?
26:22 - What Brodie does now when he starts to feel like his mental health is struggling + the impact of having a therapist
32:07 - We ask Brodie: If there could be one thing done differently in the way we approach mental health as a society, what should it be?
35:56 - We ask Brodie: If you could go back and give your 20 year-old self advice, what would it be?
May is Mental Health Awareness Month, so our next few episodes will be dedicated to this important topic. Today our guest is Coach Alida from Campus Athletics. Alida started as an athlete at Campus and has been building her career as a coach over the past four years. Alida shares about her journey with postpartum depression, from her deep struggles with mental health to where she is today. She discusses how fitness, therapy, self work, nutrition, and more contributed to her current self. She also shares that even after years of work, nurturing good mental health is an ongoing practice. But she has now equipped herself to better deal when her mental health is struggling.
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DM us: @bestbox.co
Visit us: bestbox.co
Text us: 1-800-541-3004
BestBox is a gym management software and mentorship company focused on the boutique fitness facilities like CrossFit, Bootcamp, HIIT, Functional Fitness, and Personal Training. We are based in Vancouver, BC, Canada and also own/operate two of our own facilities - Campus CrossFit & Athletics and The Trainers Box
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Some Key Moments:
00:19 - Intro to our Mental Health Awareness series
2:30 - Get to know more about Coach Alida!
8:00 - Alida shares about her mental health journey and where it all started for her - postpartum depression
21:42 - Alida discusses the book "Switch on Your Brain" by Caroline Leaf
23:11 - Building practices and routines to recover from hard days
27:54 - How Alida's personal journey with mental health and fitness turned into wanting to make a career out of coaching
31:10 - Getting clear on priorities in life and creating boundaries
35:41 - Surviving the pandemic without access to the gym
40:40 - Connecting with our members on their experiences and supporting them in their journey. How to set them up for success.
42:03 - If Alida could change one thing in the way we approach mental health as a society, what would it be?
47:00 - The advice Alida would give her 20 year-old self
48:48 - Resources and suggestions to guide you in your journey with mental health
This week we're sharing Part II of our conversation with Emily McElrath, owner of Dynamix PT & Wellness. If you missed it, make sure to go back and listen to episode one from last week! This week we learn more about the business side of what Emily does, including what happened during covid that made her finally make the leap and open her own practice. She discusses how she stays organized using systems like Jane, the challenges of being an entrepreneur, and all the amazing things that fuel her fire when she sees the changes she makes in peoples lives. This episode is chock full of amazing advice for all current and future entrepreneurs, so don't miss it!
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DM us: @bestbox.co
Visit us: bestbox.co
Text us: 1-800-541-3004
BestBox is a gym management software and mentorship company focused on the boutique fitness facilities like CrossFit, Bootcamp, HIIT, Functional Fitness, and Personal Training. We are based in Vancouver, BC, Canada and also own/operate two of our own facilities - Campus CrossFit & Athletics and The Trainers Box
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Some Key Moments:
00:20 - We are back for episode two with Emily!
00:59 - Let's hear what Emily loves about her business and how the world of pelvic PT is growing
6:33 - What are the misconceptions that you often hear from athletes or misconceptions about training hard during pregnancy? (Hint: we talk all about how urine leakage might be common, but it does not need to be normal.)
13:10 - With a variety of services and offerings, how does Emily keep herself organized?
17:04 - What is a current challenge of being a solo entrepreneur?
22:19 - Emily shares what it's been like the last two years, and what inspired her to finally take the leap to start her business only 6 months ago.
26:14 - Hear some amazing stories of client success
30:23 - One piece of advice for a new entrepreneurs - go for it!
33:45 - BONUS content that was recorded after the podcast was over - get an inside look into Emilys goals! We cant wait to see her succeed!
Happy (almost) Mother's Day, listeners! Today we meet Emily, a Physical Therapist who recently opened her own practice. We learn what inspired her to move from a specialization in orthopedics to focusing mainly on pelvic health. In this episode, Emily busts so many myths of what we think is normal before, during and after birth. Her words give hope to so many women who thought things like "thats just how it is after having a baby." In Part I of this two-part chat, you'll learn what PT is all about, what to expect during an appointment, and how to find the right practitioner to work with. Tune in next week to hear all about the Emily's experience of opening her own practice 6 months ago.
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DM us: @bestbox.co
Visit us: bestbox.co
Text us: 1-800-541-3004
BestBox is a gym management software and mentorship company focused on the boutique fitness facilities like CrossFit, Bootcamp, HIIT, Functional Fitness, and Personal Training. We are based in Vancouver, BC, Canada and also own/operate two of our own facilities - Campus CrossFit & Athletics and The Trainers Box
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Some Key Moments:
00:59 - Get to know Emily - Owner of Dynamix PT & Wellness
4:58 - Hear about Emily's new course for PTs to bridge the gap between orthopedics and pelvic health
11:49 - Why Emily focuses on educating athletes before educating coaches
18:27 - Everyone pre and postpartum should see a pelvic therapist
22:54 - Leakage is common and should not be shamed, but it is not normal and things can be done to prevent it!
25:17 - What would someone expect to experience when they come to a virtual or in-person appointment with a Pelvic Therapist and what is treatment like?
34:02- Tune back in next week for Part II where Emily dives into her journey as an entrepreneur and the experience of starting her own practice only six short months ago
This week, we're starting a little series called Gym Owners' Frequently Asked Questions. We're in a number of gym owner and CrossFit affiliate owner Facebook groups, and we're connecting with gym owners and coaches on a daily basis. We get asked a lot of questions! In this series, we'll address a few of those questions in each podcast, talking through the situations and giving you valuable, actionable advice on how to handle them.
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DM us: @bestbox.co
Visit us: bestbox.co
Text us: 1-800-541-3004
BestBox is a gym management software and mentorship company focused on the boutique fitness facilities like CrossFit, Bootcamp, HIIT, Functional Fitness, and Personal Training. We are based in Vancouver, BC, Canada and also own/operate two of our own facilities - Campus CrossFit & Athletics and The Trainers Box
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Some Key Moments:
00:29 Introducing our new series - Gym Owner FAQs
1:04 - Question #1: How do you handle members that aren't showing up and do not answer your calls or messages?
7:13 - Question #2: Any suggestions for starting a new gym and how to reward first clients with a Founders' Club or something like that?
15:16 - Question #3: For those of you that run CrossFit gyms, what is your minimum age requirement to join regular adult classes?
18:51 - Question #4: Because of some issues, we have found ourselves starting a new program from scratch. Can anyone share their client registration forms?
22:55 - Question #5: Where do you list open positions, and what sites do you use to post job postings for coaches, general managers, and personal trainers?
Today's episode concludes our chat with Coach Juan Acevedeo of SelfMastery Training. He dives into the business side of what he does and helps us to understand his three pillars and how he creates a customer road map and plan for each client. He also discusses creating boundaries for work life balance that also allow for exceptional customer care and service. You don't want to miss Juan sharing his clients' successes, as their stories are truly inspirational. Looking for tips on starting out in the fitness business? Juan helps you zero in on your biggest competition. We also cover the hot topic of how to price your virtual services in an industry that at times can undervalue itself #knowyourworth
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DM us: @bestbox.co
Visit us: bestbox.co
Text us: 1-800-541-3004
BestBox is a gym management software and mentorship company focused on the boutique fitness facilities like CrossFit, Bootcamp, HIIT, Functional Fitness, and Personal Training. We are based in Vancouver, BC, Canada and also own/operate two of our own facilities - Campus CrossFit & Athletics and The Trainers Box
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Some Key Moments:
00:20 Welcome back to Part II with Juan
1:29 We dive into what Juan offers for his services and what the process is to make sure he gives clients what they need
6:24 Creating a collaborative road map for each client
11:00 What systems and tools of the trade are needed (it might not be what you think!)
16:28 Boundaries to avoid burnout and give your clients exceptional service
24:18 How would you classify success for your clients - how do you know that you've completed your work successfully for them?
36:46 - What is one piece of advice you'd share with a new coach just starting out?
39:34 - How to price and value virtual online services
44:00 - How to find Juan!
In Part I of our two-episode chat with Coach Juan Acevedo, he shares his story of moving from Colombia to the US, changing career directions from pursuing a PHD to becoming a coach, and then going from being an in-person trainer to starting an online business for movement, nutrition, and mindset coaching. Hear how he puts relationships first and lets go of things like social media. Juan shares how his story evolved—from nights of partying and doing drugs into learning more about CrossFit and finding that it changed his life. Tune in next week to continue the story and dive into his company, SelfMastery Training.
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DM us: @bestbox.co
Visit us: bestbox.co
Text us: 1-800-541-3004
BestBox is a gym management software and mentorship company focused on the boutique fitness facilities like CrossFit, Bootcamp, HIIT, Functional Fitness, and Personal Training. We are based in Vancouver, BC, Canada and also own/operate two of our own facilities - Campus CrossFit & Athletics and The Trainers Box
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Some Key Moments:
00:26 - Get to know Juan
03:30 - How you can leverage YouTube to create your own library of movements for your clients
12:09 - Choosing where to focus for ROI and when to let things go
15:42 - If you're not posting on social media, where do you get your clients from?
21:56 - Nutrition coaching - what is it? The food people are eating or our habits around food?
26:55 - Why did Juan pick fitness as a career versus going through with his PhD (you don't want to miss this story!)
35:59 - What is self-mastery? Learn all about Juan's business now in next weeks episode!
These days, most gyms we know of don't have someone sitting at the front desk ready to take calls or respond to leads right away. Setting up systems for a "virtual front desk" can be a great solution. Your clients will find it easier to communicate with you and get what they need in a more timely manner. What is a virtual front desk? We use Grasshopper for centralized calls and texts that need to be shared by multiple teams - it all goes to your cell phone on an app. We also leverage centralized email inboxes as well as lead forms with auto-responses that feed to a scheduler to book an appointment. Learn how these systems can help you avoid missed calls and back-and-forth with potential clients and get them into the gym faster!
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DM us: @bestbox.co
Visit us: bestbox.co
Text us: 1-800-541-3004
BestBox is a gym management software and mentorship company focused on the boutique fitness facilities like CrossFit, Bootcamp, HIIT, Functional Fitness, and Personal Training. We are based in Vancouver, BC, Canada and also own/operate two of our own facilities - Campus CrossFit & Athletics and The Trainers Box
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Some Key Moments:
00:19 What it looks like to have a virtual phone system like Grasshopper for your gym so you don't miss calls when no one's around!
2:93 Our favourite thing about having Grasshopper as our virtual phone system
3:01 Lets talk about the challenges of only having a phone line in your gym or taking all the business calls to a personal cell phone number
10:18 What is the concept of a virtual front desk, and how does it better serve your members and clients?
14:31 What are the first steps in setting up your virtual front desk?
17:41 Tips for getting your members to use your new phone number
25:33 Positive impacts on our gym since implementing a virtual front desk
