This week on the podcast, we get to know Donny, who went from being a trainer to being GM of a successful private gym with multiple locations—Groundwork Athletics. Having learned from past bosses what to do and what not to do, Donny quickly implemented different ways of working with his trainers. Through focusing on the coaches, holding weekly meetings, and supporting ongoing career development, he's seen great success in the gym. Donny shares great tips for gym owners in this hour, including how often he has one-on-ones with his coaches, what he covers, why they are important, and how the whole team works together to meet goals while fostering a positive culture.
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BestBox is a gym management software and mentorship company focused on the boutique fitness facilities like CrossFit, Bootcamp, HIIT, Functional Fitness, and Personal Training. We are based in Vancouver, BC, Canada and also own/operate two of our own facilities - Campus CrossFit & Athletics and The Trainers Box
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Some Key Moments:
00:30 Get to know Donny, General Manager of Groundwork Athletics
9:06 Learn more about the GWA business structure
12:20 How to take a client from being interested to purchasing a PT package + the importance of matching the client to the right trainer
15:33 How GWA team is structured
18:07 Managing a team of trainers, and the importance and impact of weekly 1:1 meetings, what to talk about and how to creates continuous improvement for the team
26:35 How often to bring the whole team together for meetings, coaches training, or social get-togethers
36:02 How to set goals with the team and keep them all connected
41:11 How to balance having both personal trainers and independent trainers using the same space
49:14 Tips for other General Managers and gym owners!
