David Chestnut, Principal Director of Talent Strategy and Agentic Reinvention of Accenture, shares actionable insights into the shifting landscape of L&D, emphasizing the rise of AI-powered agents as digital coworkers and outlining practical frameworks for leaders adapting to these changes.
Key Takeaways:
00:00 Introduction.
05:49 The focus of L&D is now on behavior change, not just delivering training.
09:21 Preparing participants with tools, time and safety is key to learning and growth in L&D.
11:13 Team collaboration supports effective workplace learning and better outcomes.
14:30 Frameworks help L&D leaders decide what work technology should automate and what is best for people.
21:37 Good L&D relies on combining technology, accurate information and clear instructions.
24:26 Staying up to date in L&D means following credible experts and quality research.
31:30 Real relationships, whether among people or with digital coworkers, make learning results stronger.
Resources Mentioned:
https://www.linkedin.com/in/davidchestnut/
Accenture | LinkedIn
https://www.linkedin.com/company/accenture/
Accenture | Website
https://www.accenture.com/
https://www.linkedin.com/in/emollick/
https://onetreeplanted.org/
Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.
#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining
On this episode, Lori Fancher, Relationship Manager of TrainingPros, shares lessons from a career spanning corporate training, performance consulting and L&D leadership. Lori explains how relationship management, consultant partnership and disciplined processes drive consistent results and award-winning outcomes.
Key Takeaways:
00:00 Introduction.
03:53 Culture and performance consulting extend impact beyond training-only solutions.
05:12 Direct relationships offer consistent service and value to clients.
06:51 Remote collaboration builds strong consultant communities, despite the distance.
08:57 Long-term consultant integration supports award-winning L&D outcomes.
11:00 Streamlined processes make recognition achievable for busy L&D teams.
13:20 Adaptability, integrity and commitment keep consultants in demand.
14:43 Responsiveness and practitioner-vetted talent earn client trust.
Resources Mentioned:
https://www.linkedin.com/in/lorifancher/
TrainingPros | LinkedIn
https://www.linkedin.com/company/trainingpros/
TrainingPros | Website
https://trainingpros.com/
https://excellenceawards.brandonhall.com/
“The HR Scorecard” by Brian E. Becker, Mark A. Huselid and Dave Ulrich
https://www.amazon.com/HR-Scorecard-Linking-Strategy-Performance/dp/1578511364
“Scrum” by Jeff Sutherland and JJ Sutherland
https://www.amazon.com/dp/038534645X
Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.
#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining
Mike Grabarek, Associate Director of Corporate Learning and Development of SS&C Technologies, reflects on his career journey, from aerospace engineering to shaping the future of L&D. Mike discusses pivotal lessons from GE’s Crotonville institute, the evolution from one-and-done training to today’s learning ecosystems, and the role of experimentation, communication and mentoring in driving leadership success. Mike also shares how technology such as AI and just-in-time tools is transforming the learning landscape and why human connection remains central to leadership development.
Key Takeaways:
00:00 Introduction.
05:58 Early experiences influence leadership perspectives.
09:02 Learning methods evolve to meet changing needs.
12:08 Simplicity helps learning stick for the long term.
14:26 Technology is shaping the future of education.
18:06 Effective communication is vital for success.
29:41 Experimentation is key to growth and resilience.
31:58 The importance of perspective and self-awareness.
42:59 Leadership growth depends on multiple levers.
Resources Mentioned:
https://www.linkedin.com/in/mike-grabarek/
SS&C Technologies | Linkedin
https://www.linkedin.com/company/ss-c-technologies/
SS&C Technologies | Website
https://www.ssctech.com/
“Language and the Pursuit of Happiness” by Chalmers Brothers
https://www.amazon.com//dp/0974948705
“Management of the Absurd” by Richard Farson
https://www.amazon.com/dp/0684830442
“Hidden Value” by Dr. Keith Keating
https://www.amazon.com/dp/B0F749SG21
Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.
#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining
Kelley Kalbas, Relationship Manager of TrainingPros, shares insights from nearly two decades of connecting clients with top L&D consultants. Drawing on her background in instructional design and corporate training, Kelley discusses what makes consultants successful, why client relationships matter and how learning leaders can continue to grow in the field.
Key Takeaways:
00:00 Introduction.
03:19 Effective relationship management combines project knowledge with talent alignment.
03:52 Flexibility in L&D careers supports both professional and personal growth.
05:30 Consultant success depends on cultural fit, engagement and continuous learning.
07:42 Lasting professional relationships are built on trust and communication.
09:09 Top consultants demonstrate initiative, adaptability and collaboration.
11:31 Clients value strong partnerships that extend beyond transactional work.
13:08 Resources and thought leadership guide learning leaders in shaping their impact.
14:00 Challenges in L&D provide lessons that influence future approaches.
Resources Mentioned:
https://www.linkedin.com/in/kelleykalbas/
TrainingPros | LinkedIn
https://www.linkedin.com/company/trainingpros/
TrainingPros | Website
https://trainingpros.com
“Hidden Value” by Dr. Keith Keating
https://www.amazon.com/Hidden-Value-Reveal-Organizational-Learning/dp/B0F749SG21
Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.
#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining
Frankie Robinson, Learning and Enablement Strategist of TrainingPros, shares her journey from classroom teaching to corporate L&D, the power of trust in driving training impact, and how AI is transforming the way organizations deliver learning. She also highlights the importance of building stakeholder buy-in and using innovative tools like custom GPTs to create realistic practice scenarios.
Key Takeaways:
00:00 Introduction.
03:01 Transitioning into L&D can be supported by transferable skills and continuous learning.
04:31 Building networks and professional relationships is essential for success in L&D.
08:15 Trust in L&D partnerships is strengthened through consistent communication and supportive actions.
13:14 Stakeholder buy-in is key to ensuring training programs create lasting organizational impact.
17:31 AI is reshaping L&D by centralizing knowledge and making learning resources more accessible.
21:37 Simulation-based learning enhances skill development and learner confidence in L&D programs.
25:18 Personal growth habits contribute to stronger alignment and results in L&D initiatives.
27:56 Using frameworks to focus on what’s within our control helps L&D professionals manage change effectively.
Resources Mentioned:
https://www.linkedin.com/in/frankie-robinson-idd/
TrainingPros | LinkedIn
https://www.linkedin.com/company/trainingpros/
TrainingPros | Website
https://trainingpros.com
“The 7 Habits of Highly Effective People” by Stephen Covey
https://www.amazon.com/7-Habits-Highly-Effective-People/dp/1416502491
https://sanalabs.com/
The Power of Covey’s Circle of Concern, Influence, and Control
https://www.modern.works/blog/the-power-of-coveys-circle-of-concern-influence-and-control
Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.
#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining
In this episode, Leigh Hurst, Relationship Manager of TrainingPros, shares insights from her 30+ years of experience in learning and development, elaborating on the impact of combining corporate, nonprofit and academic work to create meaningful change. She also speaks about her passion for client partnerships and how her personal journey as a breast cancer survivor inspired her to found a nonprofit that has saved lives through creative awareness campaigns.
Key Takeaways:
00:00 Introduction.
01:59 A career rooted in instructional design and behavior change sets the foundation for lifelong work in L&D.
02:58 Corporate and technology-based training experience shows the power of simulation for learning.
04:57 Strategic, consultative partnerships create better client outcomes.
08:05 Consultants gain access to meaningful projects through TrainingPros.
10:55 Flexibility and proactive communication build lasting client trust.
17:30 Personal experience inspires advocacy for early breast cancer detection.
20:49 Adversity teaches us to align our work with our personal values and priorities.
24:08 Workplace flexibility enables professionals to balance career growth and family life.
Resources Mentioned:
https://www.linkedin.com/in/leighhurst/
TrainingPros | LinkedIn
https://www.linkedin.com/company/trainingpros/
TrainingPros | Website
https://trainingpros.com
Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.
#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining
Michelle Lentz, Principal and Lead Strategist of AI and Change Management at Innovate-Elevate Strategies, LLC, joins us to discuss the intersection of AI and Learning and Development, offering practical insights on overcoming fear, building trust and using AI as a tool rather than a crutch. With 20 years of experience in HR and L&D, Michelle helps organizations shape their AI strategies with a human-first approach, focusing on ethics, governance and employee engagement.
Key Takeaways:
00:00 Introduction.
01:45 Using AI to empower learners and improve L&D effectiveness.
05:13 AI tools can streamline analysis of L&D data, saving significant time and effort.
09:22 Governance and oversight are crucial to ensure ethical AI use in L&D programs.
11:39 Curiosity, empathy and critical thinking are key human skills for L&D teams.
12:47 AI will drive more adaptive and personalized L&D experiences for learners.
17:03 Starting small with AI pilots helps L&D teams experiment and build confidence.
18:46 Tracking efficiency and productivity shows L&D’s ROI with AI.
20:18 L&D professionals can stay relevant by becoming fluent in AI tools and governance practices.
Resources Mentioned:
https://www.linkedin.com/in/michelleslentz/
Innovate-Elevate Strategies, LLC | LinkedIn
https://www.linkedin.com/company/innovate-elevate-strategies/
Innovate+Elevate Strategies, LLC | Website
https://www.innovate-elevate.ai
https://creativecommons.org/
Zapier | Website
https://zapier.com/
Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.
#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining
On this episode, Zachary Beasley, Director of Enterprise Learning of Synovus, shares his journey into L&D, his vision for the future, and the skills that matter most in today’s workplace. Zachary discusses how AI, predictive tools and simulation-based training are influencing the industry while emphasizing the importance of curiosity, critical thinking and human connection. He also highlights the role of mentorship, the potential of global learning solutions and the value of multiple sources when making informed decisions.
Key Takeaways:
00:00 Introduction
03:44 Transitioning into L&D was driven by the desire to make a broader impact.
04:43 The shift toward in-the-moment learning changes how knowledge is applied.
06:17 AI and simulation-based training are shaping the future of learning.
08:59 Predictive learning offers more personalized development opportunities.
11:33 Human connection remains central to effective workplace learning.
12:41 Critical thinking and curiosity are essential skills in L&D.
15:52 Gathering knowledge in L&D requires multiple sources.
Resources Mentioned:
https://www.linkedin.com/in/zacharybeasley/
Synovus | LinkedIn
https://www.linkedin.com/company/synovus/
Synovus | Website
http://www.synovus.com
https://www.opensesame.com/?utm_source=chatgpt.com
https://trainingmag.com/?utm_source=chatgpt.com
https://www.gartner.com/en?utm_source=chatgpt.com
https://www.americanbanker.com/?utm_source=chatgpt.com
“The Culture Code” by Daniel Coyle
https://danielcoyle.com/the-culture-code/?utm_source=chatgpt.com
Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.
#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining
Kari Borroel, Executive Director, Head of Operations Quality Learning and Development, GxP Learning, of AstraZeneca, shares her journey into L&D, the changes shaping the industry and her vision for the future of learning transformation. Kari reflects on the impact of AI, the importance of aligning learning with business strategy and the essential skill of flexibility in a rapidly evolving environment.
Key Takeaways:
00:00 Introduction.
02:33 Many professionals find their way into L&D through unexpected opportunities.
03:53 A passion for continuous learning is essential for long-term career growth.
05:23 AI is driving significant change in L&D, while traditional training models are shifting toward more impactful learning.
07:24 Future trends in L&D include faster content creation, automation and smarter integration with business strategy.
08:01 Senior leaders are beginning to recognize L&D as a critical driver of organizational success.
09:12 Mentorship plays a vital role in developing leadership capabilities and resilience.
11:12 Flexibility is one of the most important skills for adapting to constant change.
13:42 Leadership development requires rethinking old habits and adapting to new approaches.
Resources Mentioned:
https://www.linkedin.com/in/kari-borroel-mba-619a593/
AstraZeneca | LinkedIn
https://www.linkedin.com/company/astrazeneca/
AstraZeneca | Website
http://www.astrazeneca.com
https://www.bersin.com
https://hbr.org/
“What Got You Here Won’t Get You There” by Marshall Goldsmith
https://www.amazon.com/What-Got-Here-Wont-There/dp/1401301304
Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.
#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining
On this episode, Mary Beth Thornton, Director, Organizational Learning and Development of AdventHealth, discusses the evolution of L&D through the lens of skills, business partnership and the integration of AI. She reflects on her career journey, from higher education to enterprise learning, and highlights the importance of adaptability, emotional intelligence and servant leadership. Mary Beth also shares her thoughts on mentoring, the future of personalized learning and the resources she turns to for growth.
Key Takeaways:
00:00 Introduction.
01:40 L&D can drive workforce development through strategic programming.
05:00 Industry shifts are placing greater emphasis on skills and AI.
08:06 AI is reshaping how skills and personalized development connect.
10:05 Mentorship can take many forms and evolve over time.
12:22 L&D offers diverse entry points and rewarding career opportunities.
13:03 Foundational skills like agility and communication remain essential.
14:55 Staying current in L&D requires tapping into multiple learning sources.
16:56 Emotional intelligence plays a critical role in leadership and influence.
Resources Mentioned:
https://www.linkedin.com/in/mary-beth-thornton/
AdventHealth | LinkedIn
https://www.linkedin.com/company/adventhealth/
AdventHealth | Website
https://www.adventhealth.com/
https://www.td.org/
https://www.harvardbusiness.org/hbr-spark/
“Never Split the Difference” by Chris Voss
https://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805
Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.
#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining
Tom Lahoud, SVP, Learning Advisor Senior Lead, HR of Citi, discusses his career path in learning and development, the evolving relationship between L&D and HR, and emerging trends shaping the future of workplace learning. He shares his perspectives on adaptive and experiential learning, workforce reskilling and the critical skills learning professionals need to become trusted advisors.
Key Takeaways:
(00:00) Introduction.
(01:34) Early experiences in L&D helped build a foundation for creating engaging learning programs.
(05:17) Closer alignment between L&D and HR strengthens support for business and talent needs.
(07:24) Adaptive learning, experiential learning and reskilling are emerging as core priorities in L&D.
(08:27) Personalized learning paths in L&D better address varied skill levels and learner needs.
(09:36) Immersive, simulation-driven learning boosts engagement and application in L&D initiatives.
(10:33) Reskilling within L&D must target both technical skills and interpersonal effectiveness.
(12:21) Mentorship, including insights from mentees, can enhance L&D leadership development.
(14:28) Advisory capability, combining change agility, stakeholder management and strategic thinking, is vital for L&D professionals.
(16:11) Performance-focused strategies in L&D should be prioritized over default training approaches.
Resources Mentioned:
https://www.linkedin.com/in/leadteachinspirerepeat/
Citi | LinkedIn
https://www.linkedin.com/company/citi/
Citi | Website
http://www.citigroup.com
https://www.gartner.com/en/articles/learning-and-development
https://www.linkedin.com/learning/
https://trainingindustry.com/magazine/
https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322
“The Speed of Trust” by Stephen M. R. Covey
https://www.amazon.com/SPEED-TRUST-Thing-Changes-Everything/dp/1416549005
“Own Your Authority” by Marisa Santoro
https://www.amazon.com/Own-Your-Authority-Confidence-Communicate/dp/126425816X
Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.
#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining
Vince Eugenio, Director of Learning and Development Distribution of Harbor Freight Tools, shares his journey from teaching industrial arts to leading large-scale learning initiatives. Vince discusses the skills and mindsets needed to thrive as a senior L&D leader, the growing impact of artificial intelligence, and the importance of accountability and strategic alignment in driving organizational performance.
Key Takeaways:
(00:00) Introduction.
(03:21) L&D offers opportunities beyond training, including performance support and talent development.
(04:52) Broad experience across L&D disciplines drives career advancement.
(07:12) Strategic alignment outweighs tools and processes for senior leadership success.
(08:52) Building a strategic mindset is essential for long-term effectiveness.
(10:05) AI is reshaping how L&D teams develop content, analyze data, and measure results.
(12:50) Shared accountability among leaders ensures sustainable performance improvements.
(18:11) Emerging professionals should view L&D as an interconnected system rather than isolated functions.
(24:20) Mentorship strengthens leadership development and supports organizational growth.
(30:32) Understanding performance consulting helps L&D leaders address root causes of performance issues.
Resources Mentioned:
https://www.linkedin.com/in/vinceeugeniophd/
Harbor Freight Tools | LinkedIn
https://www.linkedin.com/company/harbor-freight-tools/
Harbor Freight Tools | Website
http://www.hfjobs.com
https://trainingindustry.com/
https://roiinstitute.net/
“FYI: For Your Improvement” by Korn Ferry
https://store.kornferry.com/en/product/5a377843-f45e-4b8c-9057-525aee9bacec
“Performance Consulting” by Dana Gaines Robinson
https://www.amazon.com/Performance-Consulting-Strategic-Process-Organizational/dp/1626562296
“The Integrated Surround Strategy” by Vince Eugenio and Karen Eugenio
https://trainingindustry.com/magazine/may-june-2017/the-surround-strategy-model-driving-organizational-capability-to-business-impact/
Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.
#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining
Tori Pauling, Sr. Manager, Program Development and Management of Marmon Holdings, Inc., leads strategic initiatives for the Business Acumen Center, supporting a diverse portfolio of manufacturing businesses. With a background in communications and executive learning, she focuses on turning complex ideas into scalable programs that drive measurable business outcomes. In this conversation, she outlines how L&D can evolve from a support function to a strategic partner by aligning learning with profitability, designing for real-world application and using frameworks like the Six Disciplines of Breakthrough Learning.
Key Takeaways:
(02:40) Combining creativity, strategy and impact in learning leads to personal fulfillment and helping others.
(03:42) Continuous, embedded learning is replacing one-off training events across L&D.
(05:08) Designing programs around defined business problems increases relevance and effectiveness.
(06:39) Viewing L&D as a strategic function starts with diagnosing root challenges, not just fulfilling requests.
(08:32) Experiential methods like simulations create lasting mental anchors and support real-world application.
(11:03) Leadership engagement and program prestige are essential to fostering a strong learning culture.
(13:58) Pre-work, in-session application and post-program follow-up create lasting behavior change.
(16:58) Applying the 80/20 principle helps focus time and resources on what drives the most value.
(23:31) Decision tools, scorecards and storytelling techniques enhance learning design and transfer.
Resources Mentioned:
https://www.linkedin.com/in/toripauling/
Marmon Holdings, Inc. | LinkedIn
https://www.linkedin.com/company/the-marmon-group/
Marmon Holdings, Inc. | Website
http://www.marmon.com
“The Six Disciplines of Breakthrough Learning” by Roy V. H. Pollock
https://www.amazon.com/Six-Disciplines-Breakthrough-Learning-Development/dp/1118647998
“Leading Change” by John P. Kotter
https://www.amazon.com/Leading-Change-New-Preface-Author/dp/1422186431
https://www.amazon.com/Resonate-Present-Stories-Transform-Audiences/dp/0470632011
Learning Transfer Climate Scorecard
https://www.oreilly.com/library/view/the-field-guide/9781118648131/034_part02-chap17.html
Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.
#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining
Melissa Davis, Vice President of Organization Development and Communications at Pfizer, joins us to discuss the evolution of L&D across industries, the importance of intentional learning design, and strategies for building resilience during transitions. With over two decades in HR and organizational development, Melissa reflects on her journey through six companies in five industries, from her start as a systems trainer to leading leadership development at T-Mobile and now guiding organization development within Pfizer R&D. She shares how her varied experiences have shaped her leadership approach and offers insights into how the L&D field continues to transform through technology, inclusion, and continuous learning.
Key Takeaways:
(01:46) Career paths in L&D can span diverse industries and roles.
(05:19) Intentional learning design helps meet the unique needs of learners.
(07:10) In-person learning still offers distinct advantages.
(09:03) Technology is changing how learning is delivered and experienced.
(10:19) Soft skills and inclusion remain critical in L&D.
(11:40) Continuous learning supports realistic development.
(15:10) Strong mentorship can shape leadership growth.
(17:38) Focusing on what’s in your control builds resilience.
(22:53) Navigating transitions requires persistence and adaptability.
Resources Mentioned:
https://www.linkedin.com/in/melissadavis8914/
Pfizer -
https://www.linkedin.com/company/pfizer/
https://www.pfizer.com/
Stephen Covey’s Circle of Control Model -
https://www.modern.works/blog/the-power-of-coveys-circle-of-concern-influence-and-control
https://www.oracle.com/applications/peoplesoft/
Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.
#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining
Matt Smith, Vice President of Learning and Development of Curana Health, shares how his team is shaping scalable learning solutions while aligning closely with business needs. With a background in consulting and a passion for coaching, Matt brings a holistic approach to L&D that balances operational value with human impact. At Curana Health, which is the largest provider of senior living primary care services in the US, Matt focuses on enabling people to work better through thoughtful, strategic learning experiences.
Key Takeaways:
(04:00) Many professionals find their way to L&D by following a passion for helping others learn.
(07:35) AI and ROI are major forces reshaping how L&D is viewed by leadership.
(13:52) L&D must be closely aligned with the organization’s strategic goals to remain effective.
(17:46) Building a diverse network of advisors supports professional development in L&D.
(21:12) Effective mentorship depends on proactive engagement from the mentee.
(29:33) L&D leaders grow their influence by expanding beyond design into broader operations.
(31:41) Online communities offer candid input on learning technologies and trends.
(34:49) Reviewing source research builds expertise beyond surface-level knowledge.
Resources Mentioned:
https://www.linkedin.com/in/matt-smith-34289320/
Curana Health | LinkedIn
https://www.linkedin.com/company/curana-health/
Curana Health | Website
http://curanahealth.com
“The Unspoken Rules” by Gorick Ng
https://www.gorick.com/unspokenrules
https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322
Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.
#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining
Kim Troxell, Head of Commercial Learning and Development of AbbVie, shares how nearly three decades of experience across commercial, international and leadership roles has shaped her approach to driving impact through L&D. Drawing on her time leading teams in Ireland and Denmark and her passion for developing talent, Kim outlines how personalization, microlearning and AI are shaping the future of learning. She also reflects on the value of mentorship and inclusive leadership for long-term growth.
Key Takeaways:
(02:11) Cross-functional experience can strengthen leadership in L&D.
(05:39) Personalization plays an increasing role in L&D strategy.
(08:10) Learner engagement is influenced by evolving digital habits.
(12:05) Learning programs are becoming more aligned with career development.
(14:06) Mentorship contributes to long-term leadership effectiveness.
(16:50) Curiosity supports agility in fast-changing environments.
(18:01) Peer learning remains a valuable part of ongoing L&D.
Resources Mentioned:
https://www.linkedin.com/in/kim-troxell/
AbbVie | LinkedIn
https://www.linkedin.com/company/abbvie/
AbbVie | Website
http://www.abbvie.com
https://www.amazon.com/dp/0385349947
“How Women Rise” by Sally Helgesen and Marshall Goldsmith
https://www.amazon.com/dp/0316440124
Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.
#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining
On this episode, Ben Sieke, Director of Talent Development and Learning at Delta Dental Ins. talks about how human-centered learning strategies are evolving in the age of AI. Ben shares his unexpected path from musician to learning leader, offering insights into building scalable learning cultures, leveraging emerging technology and designing development programs that deliver measurable business outcomes without losing the human touch.
Key Takeaways:
(02:10) Ben’s role and his team's mission.
(04:47) His background as a musician cultivated Ben’s belief that most skills can be learned through practice.
(05:41) AI tools are reshaping L&D by improving efficiency and content creation.
(06:53) AI conversation simulators and adaptive learning are expanding training options beyond traditional methods.
(13:52) The future of L&D depends on proving business impact and shifting toward performance consulting.
(16:32) Ben emphasizes the importance of investing in coaching and mentoring to create richer human experiences at work.
(18:15) Technology now enables scalable mentoring programs, removing manual barriers and increasing organizational impact.
(21:30) Future-ready L&D teams need strong performance-consulting skills and up-to-date technical fluency to drive meaningful outcomes.
Resources Mentioned:
https://www.linkedin.com/in/bensieke/
https://www.linkedin.com/company/delta-dental/
“Telling Ain’t Training” by Harold D. Stolovitch and Erica J. Keeps
https://www.amazon.co.za/Telling-Aint-Training-2nd-Expanded/dp/1562867016
"Hot Seat" by Jeff Immelt
https://www.amazon.com/Hot-Seat-Learned-Leading-American/dp/1982114711
https://www.hr-brew.com/
ATD (Association for Talent Development)
https://www.td.org/
https://www.veeva.com/
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On this episode, John Constantine, SVP US Consulting Services, and Orchestrall Care Network (US) of Orchestrall, Inc., discusses shifts in regulated industries, the power of AI in training delivery and how business partnerships can elevate the impact of learning teams. He also reflects on career-defining mentorship, key skills for L&D professionals and the importance of concise communication in leadership.
Key Takeaways:
(02:06) A structured L&D strategy with defined services and metrics is essential for internal learning teams.
(04:37) L&D is moving away from document-based compliance toward practical, skills-based training.
(07:25) AI is enabling instructional designers to scale their work and increase output quality.
(08:43) Personalized learning and automated processes can significantly reduce L&D inefficiencies.
(10:12) Strong professional networks play a key role in L&D leadership development.
(11:45) Demonstrating business value helps L&D teams retain investment during financial downturns.
(12:59) Root cause analysis is critical to ensuring learning interventions deliver meaningful impact.
(15:05) Industry associations and vendor insights provide strategic input for L&D planning.
Resources Mentioned:
https://www.linkedin.com/in/john-constantine-38458a/
Orchestrall, Inc. | LinkedIn
https://www.linkedin.com/company/orchestrall-inc/
Orchestrall, Inc. | Website
https://www.orchestrallinc.com
“The Trusted Learning Advisor” by Keith Keating
https://www.amazon.com/Trusted-Learning-Advisor-Techniques-Business/dp/1398612456
https://www.amazon.com/Point-How-Win-Clarity-Fueled-Communications/dp/1636982387
Life Sciences Trainers & Educators Network (L-TEN)
https://www.l-ten.org/
The Association for GXP Excellence (AGXPE)
https://agxpe.wildapricot.org/
Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.
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Nicole Poole-McGill, Senior Vice President, Talent Development of Digitas North America, shares how her team delivers L&D through coaching, consulting and curriculum. She also leads her own coaching practice, Coach Me, Coach, focused on empowering professionals through authenticity. In this conversation, Nicole reflects on how L&D is evolving, the growing impact of coaching and the importance of staying human-centered in a technology-driven world.
Key Takeaways:
(01:59) Overview of a structured L&D framework combining coaching, consulting and curriculum.
(04:13) Shift from traditional training models to more flexible microlearning approaches.
(09:04) Distinction between mentorship and coaching and the importance of setting expectations.
(11:33) Clarifying the boundary between coaching and therapy in professional development.
(13:29) Perspectives on how AI may influence L&D while preserving human connection.
(17:47) Trends pointing to increasing specialization and personalization in coaching.
(22:25) Ways coaching can be integrated into organizational learning strategies.
(29:34) Emphasis on authenticity as a foundation for leadership and professional growth.
(33:03) Call for businesses to treat L&D as essential to long-term organizational success.
Resources Mentioned:
https://www.linkedin.com/in/nicole-poole-mcgill-98b6b912/
Digitas North America | LinkedIn
https://www.linkedin.com/company/digitas-north-america/
Digitas | Website
https://www.digitas.com
“The Let Them Theory” by Mel Robbins
https://www.melrobbins.com/book/the-let-them-theory/
Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.
#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining
On this episode, Joe Leslie, Vice President Global AI, L&D, of Golin, discusses his unconventional journey into L&D, his leadership in AI integration and the evolving role of human skills in an increasingly tech-driven workplace. Joe reflects on how AI is reshaping learning strategies, how performance engineering is becoming the new north star for L&D teams, and why adaptability will define future talent. He also shares key influences, including mentors who shaped his career and the resources that keep him informed.
Key Takeaways:
(02:06) A humanities background and curiosity about education led Joe to a career in corporate L&D.
(03:53) Corporate L&D offers strategic flexibility and the ability to shape learning outcomes.
(05:34) AI has continued to dominate L&D as a transformative force since late 2022.
(07:18) Reframing AI as intelligence augmentation highlights its collaborative potential.
(08:54) The future of L&D is shifting toward performance engineering and measurable outcomes.
(11:54) AI makes scalable, personalized learning support more achievable.
(17:29) Adaptability is among the most important skills in today’s evolving work environment.
(20:36) Human skills like emotional intelligence and curiosity are gaining greater value.
(21:34) Podcasts, events and LinkedIn remain key sources of professional insight.
Resources Mentioned:
https://www.linkedin.com/in/josephleslie/
Golin | LinkedIn
https://www.linkedin.com/company/golin/
Golin | Website
http://golin.com
“Co-Intelligence” by Ethan Mollick
https://www.amazon.com/Co-Intelligence-Living-Working-Ethan-Mollick/dp/059371671X/ref=sr_1_1?adgrpid=151161411484&dib=eyJ2IjoiMSJ9.9KPiRiHYr0XqS5fH4QMLeVZbO-h4myzbywA5aoTpzGjyB8W-YIP3FTclFjAonZ2jV-0Lq5NOgrRKH7u_Z3gjrCUdRdmv0Pt60OIw1aCtO1A9RFcpiJKlCGHbi-_4RC0mA_QDCUxcucMLCf_hCAa3InI1ajsNy_aVapc5brXL-2jpVh4y4z_tRFJmC6jvHfPdTIJbFEnj4qzLFZ4X8rlHtfHbuT1or782KNgOQSGp4Wo.wbeY5k0CrRVrKDM54hlvvHGLBch6esfXYa8FTKcyC-g&dib_tag=se&hvadid=673521995890&hvdev=c&hvlocphy=1011175&hvnetw=g&hvqmt=e&hvrand=2799474772356474779&hvtargid=kwd-2441761683592&hydadcr=16134_13702716&keywords=co-intelligence+by+ethan+mollick&mcid=d18bc90986993f81bfdd0ba5297cf356&qid=1747295765&sr=8-1
“How People Learn” by Nick Shackleton-Jones
https://www.amazon.com/How-People-Learn-Designing-Performance/dp/0749484705
https://www.marketingaiinstitute.com/blog?tag=Podcasts
Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.
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