Nicole Poole-McGill, Senior Vice President, Talent Development of Digitas North America, shares how her team delivers L&D through coaching, consulting and curriculum. She also leads her own coaching practice, Coach Me, Coach, focused on empowering professionals through authenticity. In this conversation, Nicole reflects on how L&D is evolving, the growing impact of coaching and the importance of staying human-centered in a technology-driven world.
Key Takeaways:
(01:59) Overview of a structured L&D framework combining coaching, consulting and curriculum.
(04:13) Shift from traditional training models to more flexible microlearning approaches.
(09:04) Distinction between mentorship and coaching and the importance of setting expectations.
(11:33) Clarifying the boundary between coaching and therapy in professional development.
(13:29) Perspectives on how AI may influence L&D while preserving human connection.
(17:47) Trends pointing to increasing specialization and personalization in coaching.
(22:25) Ways coaching can be integrated into organizational learning strategies.
(29:34) Emphasis on authenticity as a foundation for leadership and professional growth.
(33:03) Call for businesses to treat L&D as essential to long-term organizational success.
Resources Mentioned:
https://www.linkedin.com/in/nicole-poole-mcgill-98b6b912/
Digitas North America | LinkedIn
https://www.linkedin.com/company/digitas-north-america/
Digitas | Website
https://www.digitas.com
“The Let Them Theory” by Mel Robbins
https://www.melrobbins.com/book/the-let-them-theory/
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