Michelle Lentz, Principal and Lead Strategist of AI and Change Management at Innovate-Elevate Strategies, LLC, joins us to discuss the intersection of AI and Learning and Development, offering practical insights on overcoming fear, building trust and using AI as a tool rather than a crutch. With 20 years of experience in HR and L&D, Michelle helps organizations shape their AI strategies with a human-first approach, focusing on ethics, governance and employee engagement.
Key Takeaways:
00:00 Introduction.
01:45 Using AI to empower learners and improve L&D effectiveness.
05:13 AI tools can streamline analysis of L&D data, saving significant time and effort.
09:22 Governance and oversight are crucial to ensure ethical AI use in L&D programs.
11:39 Curiosity, empathy and critical thinking are key human skills for L&D teams.
12:47 AI will drive more adaptive and personalized L&D experiences for learners.
17:03 Starting small with AI pilots helps L&D teams experiment and build confidence.
18:46 Tracking efficiency and productivity shows L&D’s ROI with AI.
20:18 L&D professionals can stay relevant by becoming fluent in AI tools and governance practices.
Resources Mentioned:
https://www.linkedin.com/in/michelleslentz/
Innovate-Elevate Strategies, LLC | LinkedIn
https://www.linkedin.com/company/innovate-elevate-strategies/
Innovate+Elevate Strategies, LLC | Website
https://www.innovate-elevate.ai
https://creativecommons.org/
Zapier | Website
https://zapier.com/
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