In this last episode of the InsurBreak Podcast, discover major key takeaways from Tiffany Grinstead, VP of Personal Lines Marketing at Nationwide! Challenges Addressed: Customer acquisition and retention tackled with AI and digital tools.Nationwide's Marketing Magic: Data-driven segmentation for tailored messages to the right audience.Innovation Insights: Telematics programs, smart home offerings, and the leap into independent agent models.Consumer-Agent Dynamics: Unveiling surprising g...

Laura Drabik, Chief Evangelist at Guidewire Software and globally recognized thought leader in the insurance industry discusses key value propositions to meet the insurance customers shifting needs, the complexities of the insurance buying process and how integrating InsurTech solutions is changing the industry. Renowned for her insightful TED Talks, presentations and blogs, Laura draws from extensive experience collaborating with leading insurance companies worldwide and shares her insights ...

Lisa Wardlaw, North America Advisor of InsurTech Israel, joins us in this months InsurBreak episode and talks about being first movers in the insurance industry, incorporating emerging technologies to carrying the user experience throughout the entire insurance journey. Listen to Lisa discuss about: Recognizing patterns in insurtech, the macroeconomic purpose and seeing the entire value system Being a woman in the insurance industry: the different levels of inclusion, belonging & au...

Marissa Petriano, is the Head of Strategic Initiatives at Remark America. Bringing her diverse, consumer-focused experiences to insurance, Marisa has been working with insurers and carriers on digitalization, the adoption of new technologies and multichannel strategies. Marisa explores the results of Remark's Global Consumer Study, the largest survey of insurance consumers aimed to understand consumer behaviour and preferences. The study involve over 10,000 consumers across 17 countries...

Brian Poppe worked for Lincoln Financial Group for a period of time and then came over to Mutual of Omaha a little more than 13 years ago. From pricing and product development at Lincoln Insurance, he worked his way up in risk management at Mutual of Ohama. Brian also created and led the innovation practice for a couple of years, led one of the PNLs, worked on tech modernization, a bridge between business and IT strategy. He is now Chief Data officer - we can say he’s exempt in th...

Listen to the new InsurBreak podcast with our guest Robert Easton, Global Chief Compliance Officer & Deputy General Counsel at Marsh LLC. In this podcast learn about: The impact of digital tech transformation in insurance, on legal and compliance, and the new regulation priorities. How to embed these new regulations in insurance brokers’ and risk advisors’ workflows to deliver better client experience, protect the company, and limit the amount of manual work. The nee...

Join Lance Taylor, VP & Marketing Partner at EPIC Insurance Brokers in the InsurBreak Podcast. In this podcast learn about: How effective communication within an organization can boost revenue through awareness of cross-selling opportunities How innovation is used to make products work seamlessly across multiple channels to create more sales opportunities and a better customer experienceHow recommendation engines can be used to create connections for salespersons on different product...

How should Insurance companies navigate in this new economic climate? Join Karim Hirji, CFO and Canada Managing Director at Intact Venture in the InsurBreak Podcast. Intact is a 20bn global p&c insurer with 70% of revenues and 20% market share in Canada. Intact Insurance is Canada's largest home, auto, and business insurance company, the choice of more than four million consumers. Its coast-to-coast presence and its strong relationship with insurance brokers mean the company can provide ...

Colin Works has been working at SCOR for the last 19 years. He has held multiple leadership roles in all aspects of Life Underwriting, and he is now the global head of underwriting and claims. Originally from Cork, Ireland, he traveled a great deal, Colin worked in the UK,Ireland, France, in the United States (Charlotte), and now lives and works from Montreal Canada. Responsible for the direct supervision of SCOR’s Underwriting and Claims functions globally, his primary duties are risk manage...

Craig Chapman spent his career in the finance and insurance industry. Craig has worked in three countries and held various C-Suite positions including CEO CFO and CTO across consumer banking commercial banking and other sectors. His last role was the President at Washington Mutual Commercial Banking. Listen to this episode to learn about Craig's international experiences, how technology's role in the insurance industry has changed over the years and why diversity equity, and inclusion are so ...

Niels Keuker is the Chief Marketing and Sales Officer for iptiQ Americas and Chief Executive Office of iptiQ Sales Solutions. IptiQ is a B2B2C insurance unit within Swiss Re that is focused on developing innovative Life & Health insurance solutions for the Middle Market. Listen in to this episode to learn about Niels' experience around the globe as prior to moving to the US, he worked in different areas of Europe. He worked for Swiss Re/iptiQ in London as the Head of Business...

Satish Weber is Executive Vice President and Head of Sustainability Financial Services Strategic Business Unit at Capgemini Listen in to this episode to learn about Satish's experience and career and her take on: Capgemini's sustainability targets for the next decades and how financial services companies can contribute to a greener futureThe future of telematics in insurance Real-time data and customer's value proposition Female leadership in the insurance industry

Jeff Roe has been CEO at Premera Blue Cross for 24 years. Prior to Premera Blue Cross, Jeff served as a president at Safeco, then served as president and CEO of LifeWise health plan of Washington. Premier Blue Cross is the largest health plan insurance provider in the pacific northwest, serving more than two million people. How did Jeff Roe turn around a business unit that was bleeding money to a profitable division at Premera Blue Cross. Which key processes and tech improvement allowed ...

James Kane is the senior vice president of USI Insurance services and former president of HUB international for personal lines. Listen in to this episode to learn about the great life stories of James around personal insurance risk management principles, the impact of the exponential acceleration of AI technology and, how insurance companies need to pivot their marketing strategies as insurance buyer habits and behaviors are changing drastically in the digital world combining huma...

In this episode, hear from Mike Hughes, former President and executive at Liberty Mutual, Safeco, State Farm and The Hartford. Hughes brings 45+ years in Insurance, he began his career in The Harford Insurance Group as an underwriter, he later became President of The Harford ARP division. He went on to be a top executive across some of North America's largest insurance providers. Hughes shares insights and wisdom from his deep insurance expertise on the current war on data and analytic...