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Insider Interviews with E.B. Moss
E.B. Moss
107 episodes
3 weeks ago
Insights and information on the business of media, marketing, advertising and entertainment through personal conversations between senior executives and marketing executive host, E.B. Moss. From the competition in creating television, best practices in audience targeting and research, and trends in voice and audio, to outdoor, retail and everything in between: Insider interviews draw out the leaders and the lessons.
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All content for Insider Interviews with E.B. Moss is the property of E.B. Moss and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Insights and information on the business of media, marketing, advertising and entertainment through personal conversations between senior executives and marketing executive host, E.B. Moss. From the competition in creating television, best practices in audience targeting and research, and trends in voice and audio, to outdoor, retail and everything in between: Insider interviews draw out the leaders and the lessons.
Show more...
Marketing
Personal Journals,
Technology,
Business,
Society & Culture
Episodes (20/107)
Insider Interviews with E.B. Moss
How CEO Neil Vogel Powers Up People Inc
Neil Vogel, CEO of People Inc., has done something remarkable in an industry that's been writing its own eulogy for years. He's made legacy media look relevant and publishing thrive. As the head of America's largest magazine publisher—home to People, Travel & Leisure, Better Homes & Gardens and more—he's navigated one of the most turbulent periods in magazine, let alone media, history with a perspective that's refreshingly unsentimental and, frankly, bullish on publishing.
The Mindset That Matters
What becomes clear quickly is that Neil operates from a different premise than a lot of industry vets.

Neil Vogel, CEO, People Inc.

He doesn't see change as something to fear or fight. Instead, he sees it as the operating environment: "We're going to happen to things. Things are not going to happen to us."

It's a subtle shift, but it changes everything about how you approach strategy. He also refuses to accept the tired narrative that media is dying. "Media is a fantastic business," he told me. "People are on media more now than ever before, and there's more money being spent against media in various ways." The problem isn't media; it's when companies cling to old business models instead of adapting the execution while keeping the core mission intact.


The Search Reality Check
One of the sharpest insights from our conversation centered on the collapse of search dominance. When Dotdash was independent, 70 percent of traffic came from search. That was their "mall." But the mall blew up. Search traffic dropped to 30 percent of total traffic over time. The expected outcome? Disaster.

What actually happened, thanks to Neil's approach? Total traffic grew. They built. They diversified into direct traffic, email, social platforms, Apple News, and owned properties like recipe lockers.

A key lesson:

"We're not entitled to search traffic, just like we're not entitled to Facebook traffic. You have to earn it."

The People Magazine Blueprint
The restructuring of People, Inc. offers a masterclass in letting go of control. Before, one print editor-in-chief made every decision across every platform. But these days he wondered how a print editor could understand everything and all platforms, like TikTok.



They couldn't. So they decentralized. Execs like Charlotte Triggs now set the brand direction—the ethos that drives all teams—and then fully independent editorial teams handle the magazine, website, Apple News, the app, and yes, Instagram and TikTok. There's no forced repurposing. Each platform team creates natively for their audience. The result: People grew from six or seven million daily visitors to ten million, with explosive growth on social.
The Data-Driven Philosophy
Neil's Wall Street background shaped how People Inc. approaches analytics, but he's careful not to let math override instinct, noting:

"If you don't make stuff people love, it doesn't matter what your math says."

The real insight is this: strategic ad placement and clean design mean you can generate more revenue with fewer intrusions on the audience. Better experience. Better margins. That's the math he wants to do. 
The Bigger Picture
What makes this conversation valuable is that Neil isn't selling a complicated theory. He's demonstrating a mindset: stay forward-looking, embrace change, remain unsentimental, and never stop making things people genuinely want. 
Key Moments and Highlights

* 00:38 From Dotdash to acquiring Meredith: becoming America's largest publisher
* 01:25 Why media remains a fantastic business despite industry pessimism
* 04:15 The search shift: 70% dependence became 30%,
Show more...
3 weeks ago
12 minutes 36 seconds

Insider Interviews with E.B. Moss
Bonus: Enabling an AI Future: The Bleeding Edge of AI and Creativity from Freepik & Edelman
What’s the potential and current impact of AI for the creative industries? I spoke with Joaquin Cuenca, co-founder and CEO of Freepik, about their suite of AI tools and their role in enhancing human creativity. And, Alexia Adana, Creative Director at Edelman, who elaborates on how she combines AI with human creativity for clients and her own artistic endeavors. Enjoy, and please share this episode - out just in time for #InternationalPodcastDay!


Joaquin emphasizes that AI should be seen as a supportive tool to elevate creative processes, rather than a replacement for human creators. He argues, 'We are the sum of our experiences. And that makes us unique.' He explains the benefits of Freepik's tools for reducing the time needed to execute creative ideas... but stresses the irreplicability of humans based on our individuality, even as AI continues to advance. Basically, AI is a tool for creators, not a replacement, because AI cannot replicate unique human experiences.



Following this, Alexia highlights the significance of human artistry and personal storytelling in using AI tools to generate immersive and engaging experiences. She points out  “in the world of copyright with AI you have to show human authorship. So if you're creating a story or a film that's a hundred percent generated by AI, you can't copyright or trademark that. So, I'm documenting my whole process – showing where it's from my vision, it's from my sketches.”

The conversation concludes with the vision of a synergistic future where AI tools enhance creative processes without devaluing the human touch.

Key Moments:

02:11 The Role of AI in Creativity

03:19 Human Uniqueness vs. AI

04:47 FreePik's AI Tools and Their Impact

08:56 Copyright and Legalities in AI

14:31 Future of Jobs...and Creativity in the AI Era

15:38 Voiceover Job Reclaimed from AI

16:21 Regionalizing Ads with AI

17:16 Alexia Adana journey from Footlocker to Edelman

20:51 Microsoft sAI Project at Edelman

27:08 BloomChild: An Artist's AI Journey

30:16 The Future of Human-Generated Art
Links:
Freepik
Alexia Adana
Connect with E.B. Moss and Insider Interviews: With Media & Marketing Experts
LinkedIn: https://www.linkedin.com/in/mossappeal
Instagram: https://www.instagram.com/insiderinterviews
Facebook: https://www.facebook.com/InsiderInterviewsPodcast/
Threads: https://www.threads.net/@insiderinterviews

If you enjoyed this episode, follow Insider Interviews, share with another smart business leader, and leave a comment on @Apple or @Spotify… or a tip in my jar to help me tip my producer, Jim Mullen!: https://buymeacoffee.com/mossappeal! 
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1 month ago
15 minutes 55 seconds

Insider Interviews with E.B. Moss
The Reinventionists: Doug Olson & David Adler on Personal & Publishing Evolutions
How can mentoring lead to a whole new career? How do dinner conversations and AI come together to drive entrepreneurship? How are some people changing the world as they change gears? Talk about REINVENTION!
Well, I did. Meet two more honorees of the Folio: awards named to the Hall of Fame, in this "two-fer" episode on Doug Olson and David Adler, both of whom have gone from being presidents of publishing companies to reinventing themselves...and parts of the industry.
First up: Doug Olson.
Doug went from a career in the tech side to the publishing side, ultimately running Meredith Magazines (think: "Time," "People," "Better Homes & Gardens"...) to NOW hangin’ with the digital natives doing bling-meets-social media, as Co-CEO of "Bomb Party," with its TikTok-famous jewelry reveals! Bet you didn't see THAT coming.


Creating Partnerships

He discusses the evolution of Meredith, its major acquisitions, the partnership he headed with Walmart, and how Meredith navigated its own transition -- adding digital to print media.

"Reveals" on TikTok

Doug also describes his transition to #BombParty, a thriving and unique jewelry company that uses social media to engage customers. 

 
Then there's David Adler.
I cannot even keep track of all the ways David has reinvented himself: from launching a magazine on DC society back in the 70s, which he sold 10 years later for a handy profit -- and is now turning those archival images into songs and content! I kid you not.
But wait, there's more. He helmed big PR shops, but is perhaps best know for founding one of the best magazines on events, called "BizBash." And now? SO MUCH -- from recently launching an online events mag, "GatheringPoint.news" to yet another startup.


gatheringoint.news

He highlights how he is an unabashed #AI acolyte and explains how it has revolutionized his latest ventures, supporting creative storytelling and increased efficiency. But David is also stopping to smell "The Roses", making the most of his author father's legacy by helping enable that current box office hit!

from "The Roses"

Like roses themselves, these guests exemplify the concept of 'perennials,' described by David as individuals who continuously evolve and remain curious, regardless of generational labels. Their stories illustrate the importance of adaptability, lifelong learning, and embracing new technologies in media or just for mental well-being!
KEY MOMENTS:
00:00 Meet Doug Olson and David Adler

02:44 Doug Olson: From Tech to Media Mogul to...

05:36 The Better Homes & Gardens / Walmart Omnichannel Strategy

08:03 The Future of Print Publications

11:20 Golfing or Jewelry? Doug Olson's New Venture: Bomb Party

14:56 David Adler: A Perennial Journey Through Media

19:55 Adler on AI and Innovation

24:09 Washington Insider, A Big Screen Legacy and MORE Current Projects
Please add a "like" or share this episode to encourage MORE "reinventionists!" And see you at the Folio: Hall of Fame 10/6.
Here's Doug's info:
LinkedIn
Bomb Party

Here's David's info:
LinkedIn
Managing Director- Living Room Labs (start-up)
Founder- BizBash www.
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2 months ago
14 minutes 31 seconds

Insider Interviews with E.B. Moss
Innovations in Audio: Interactive Podcasts from Pantheon!
A spontaneous chat at Podcast Movement 2025 turned into 15 minutes of pure gold when Peter Ferioli explained how podcasts can now be interactive, with Pantheon joining forces with Spooler Media to lead the way. And to be wow'd at a conference that regularly features the best and the brightest in podcasting, this really stood out.
Peter explains Pantheon's effort at launching music-oriented podcasts, netting maybe 10 listeners on day. He and his other partners were not inclined to quit their day jobs. But then when Spotify entered podcasting, suddenly everyone searching for artists was discovering their content alongside the music.


Pantheon Podcasts
And Pantheon went on to becoming one of the world's biggest music podcast networks with 150 shows featuring top-tier bands like Metallica. 

The real turning point -- and where things get exciting? 
Peter's now pioneering interactive podcasting with Spooler, a platform created by former Apple Podcasts and Megaphone executives. This isn't just another tech upgrade; it's completely reimagining what audio content can be...and do.
But thanks to a combo of  new tech enablements from large language models anticipating conclusions to voice recognition and more, the team has raised the bar on what's possible. Try out the beta version of what the team has dubbed a "Podcast Puzzle" and try a brain game! 


 
Walks and Talks
They're enabling everything from choose-your-own-adventure stories that adapt to your location in real-time, to walks through decades of San Francisco with The Grateful Dead, and even talks with Benjamin Franklin using his complete writings. As I proudly punned to Peter, it's "electrifying!"

Peter's Take: Compared to how Video has evolved, Audio has stayed the same... Til now.

"You have audiobooks, podcasts, music and radio. They're all passive forms of audio... So in this world that we're trying to build out these interactive podcasts... You can ask a voice assistant for the weather. With an interactive podcast can create a story about the weather, even bring in real location data and create a personal narrative around it for you."

Key Moments:

[03:00] Early podcasting reality check: 10 listeners after a year of detailed work
[04:30] Breaking the "sacred" podcast feed rules with multi-genre content
[04:46] How Spotify's entry transformed music podcast discovery
[07:35] Interactive podcasting revolution with Spooler FM explained
[13:36] Mind-blowing AI conversations with Benjamin Franklin
[14:28] Real-world application: Grateful Dead puzzle experience in San Francisco

Don't miss the app Peter mentions: try Links interactive puzzle at podcastpuzzle.com.
And speaking of keeping your mind sharp for puzzles, thanks to More Labs for sponsoring, with 25% off their Morning Recovery, Liquid Focus and Dream Well "tonics" at morelabs.com with code INSIDER.
Stay sharp! Use "Insider" at morelabs.com for 25% off!
Resources:

* Peter Ferioli - LinkedIn
* Pantheon on Spotify
* Hit Replay the game

Connect with E.B. Moss and Insider Interviews: With Media & Marketing Experts
LinkedIn: https://www.linkedin.com/in/mossappeal
Instagram: https://www.instagram.
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2 months ago

Insider Interviews with E.B. Moss
Jim McKelvey: Disruptive By Design
Host E.B. Moss interviews "polymath" Jim McKelvey, who, with Jack Dorsey, turned a simple frustration with credit card processing into Square – the company that revolutionized mobile payments and upset the Amazon apple cart. But McKelvey's story gets way more interesting from there.
As he describes himself: "I’m a guy that’s had no focus for 30 years. I was a professional glass artist. I am a transport category pilot. I’m a glass artist with industrial designs in MoMA and the Smithsonian. I’m a computer scientist. I was on the Federal Reserve and used to vote on interest rates. That was fun. I started Square, which we now call Block, and built the hardware for it. I have started a bunch of other companies. But look, it’s a mess. Basically what I do is I build tools.

McKelvey reveals how he predicted (in his book, "The Innovation Stack") a Southwest Airlines years in advance, explains how frustration becomes his greatest innovation fuel, such as what motivatived his latest ventures: PwrScore, an AI-powered brand compatibility tool he's giving away completely free. Learn what motivates data capture these days and how he's applying that at Invisibly. And, how he's walking the pro-social talk with his work on biodegradable diapers that could eliminate billions of pieces of thousand-year plastic waste.
"Diapers last for a thousand years and they become these horrible microplastics that are bad for the world, and I just thought it could be possible to do it without plastic. So I've been working on it for five years with a team. We're this close to a breakthrough..."

Listeners will discover McKelvey's methodology for building products that resonate deeply with audiences, his insights on brand compatibility and association risks (including lessons from major corporate failures), and details how to access PwrScore for measuring brand resonance for free. Speaking of free, McKelvey also shares his remarkable commitment to philanthropy, having taken the giving pledge to donate his entire fortune while continuing to pursue high-impact, pro-social innovations.
Learn why A.P. Gianini (founder of Bank of America) is one of McKelvey's heroes, and how he is most happy taking to the sky... This is an incredibly inspiring conversation.
NOTE: This episode is part of a special series featuring Eddie & Ozzie Award winners being inducted into the Folio: Legends Hall of Fame in October 2025. The common thread among these industry legends? Each has reinvented themselves or their company in extraordinary ways. Watch for upcoming episodes with Neil Vogel, David Adler, and other Hall of Fame inductees.
Enjoyed this episode? Make like Jim and give your money away! ;-) Tip Jar: https://buymeacoffee.com/mossappeal
Kind comments, reviews and shares are equally welcome.
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2 months ago
23 minutes 7 seconds

Insider Interviews with E.B. Moss
Making, Marketing & Monetizing Podcasts – Live from PopCon
Thanks to The Podcast Academy, Ti King and I got to attend #PopCon with the intention of evangelizing podcasting (and the Academy, of course! See links for joining, below.) After I got used to the costumed attendees of PopCon, and fan-girled a few anime voice talents and celebrities on site, I got down to business and led a panel of podcasting experts on how to create, market, and monetize a podcast.
Guests include Brittany Bigelow of Bigelow Creative, Dawn-Michelle Lewis of Salutations Media, filmmaker and podcast host Vergie Rodriguez, and James Starace of Focus 360/Creator Square. 

We covered strategies for podcast concept development, the value of niche topics and micro-influencers, technical execution, and effective marketing strategies. The panel also explained their monetization techniques, from securing brand partnerships to leveraging subscriber models.

The whole PopCon event was eye-opening, by the way, with more people lined up to meet the faces behind their favorite voices than the known faces playing TV characters! Ti, who graciously captured the video of the panel, Vergie and I also won Best Podcast awards from the organization!

Ti King, E.B. Moss - Podcast Award Winners

Next year, we're looking forward to a day dedicated to #podcasting, but for now, take advantage of the wisdom captured by this panel of pros on Making, Marketing, and Monetizing Podcasts!

01:12 Meet the Panelists
02:31 Debating the Definition of a Podcast
04:02 Starting Your Own Podcast
07:46 Technical Tips for Podcasting
12:49 Marketing Your Podcast
16:54 Monetizing Your Podcast
21:15 Navigating the Podcast Advertising Options
22:02 Challenges with Brand Associations and Advertisers
23:36 More Monetization Strategies for Podcasts
24:40 Understanding Podcast Ad Placements and Effectiveness
25:32 The Value of Micro Podcasts and Audience Engagement for Brands
29:19  Subscription Models and Additional Revenue Streams
30:43 Leveraging Press and Visibility for Podcast Growth
34:22 Branding and Consistency in Podcast Production
38:18 Practical Tips for Podcast Launch and Growth
40:42 Best Practices Wrap up

Links/Connections:
Follow, Connect & Share the Love
The Podcast Academy
Connect with E.B. Moss and Insider Interviews: With Media & Marketing Experts
LinkedIn: https://www.linkedin.com/in/mossappeal
Instagram: https://www.instagram.com/insiderinterviews
Facebook: https://www.facebook.com/InsiderInterviewsPodcast/
Threads: https://www.threads.net/@insiderinterviews

If you enjoyed this episode, follow Insider Interviews, share with another smart business leader, and leave a comment on @Apple or @Spotify… or a tip in my jar to help me tip my producer, Jim Mullen!: https://buymeacoffee.com/mossappeal! 


 

 

 
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3 months ago
42 minutes 54 seconds

Insider Interviews with E.B. Moss
How Real World Producers Use AI
The first time I heard voices I thought I was losing my mind. AI-generated voices, that is. Because I couldn't believe how "real" they sounded. Listen to the intro to this episode and tell me what YOU think. Then find the little samples of producer Jim Mullen's voice later in this episode!
I'm still wrapping my head around all that is possible -- and all that has changed in the world of content creation and media production. That's exactly why I knew I had to bring together two of the most credentialed producers I know to talk about what's really happening behind the scenes with AI in our industry.
The Real vs. The AI - A Producer's Perspective
Jim Mullen (Mullen Media) and Yossi Kimberg are the real deal – we're talking Seinfeld, Food Network, Super Bowl halftime shows, and decades of work on Lorne Michaels shows. These guys aren't just talking theory; they're actually using these tools in production right now.

AI-Generated Yossi Kimberg

AI-Generated Jim Mullen
What Really Struck Me
Yossi's journey into AI started by making masterful still images with Leonardo, as in Leonardo.AI. As he put it:
"The idea that text generates an image was beyond imagination. I was just amazed by it."
But then he progressed to motion, face-swapping himself into different editing scenarios (find those in this episode, too!), and even bringing children's artwork to life. But learn what happened next that was "a bridge too far" for one particular client.

Now, while Yossi's moved on to scripted motion videos all AI-generated, Jim's been experimenting with ElevenLabs for voiceovers, though he hit a hilarious snag on a project about a lack of libraries:
"I couldn't get the bot to say 'desert'. It kept saying, New York City has book desserts."
Not so funny to me, because once it learns contextual pronunciations, my gigs doing voiceover will dry up like a desert. (Note: I found out just today while producing this episode that I literally lost a job to an AI-generated voice. True story.)
The Uncomfortable Truth
Both producers agree we're not just approaching a tipping point – we're already there. Yossi believes that within 2-3 years, even the very role of managing AI might become obsolete. The technology is learning to be funny, dramatic, and emotional without human instruction.

Jim pointed out something that made my stomach drop: if you can create an entire commercial with AI actors and voices (which is already happening), you eliminate hair and makeup artists, grips, gaffers, location scouts – entire production crews become unnecessary. 
As such, we talked about the fear factor. You know how I feel about voiceovers. Though AI helped me immensely in honing these show notes. But it's not just job displacement we're facing; it's questioning our creative thumbprint and what makes us uniquely human in this process. Plus...

Copyright and Ownership Minefield
We touched on some fascinating legal territory that's still being sorted out. Yossi mentioned reading legal briefs about using copyrighted images in AI training, and the emerging trend of celebrity estates licensing deceased stars' likenesses for AI projects – Steve McQueen's estate is apparently leasing his character for AI-generated content. The whole landscape of intellectual property, name-image-likeness rights, and even the ability to deny you said something ("I didn't say that, it was AI") creates a complicated web that we're all navigating in real time.

(I recommend taking a listen to the brilliant Robert Tercek who allays some of those legal fears in this Insider Interviews episode fr...
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4 months ago
16 minutes 10 seconds

Insider Interviews with E.B. Moss
Bonus: Memorable Experiential Marketing Experiences
In 10 quick but memorable minutes I'm sharing my observations and experiences with marketing strategies I had close encounters with over the recent Memorial Day weekend. From an innovative Fresh Direct pop-up, to a Rosé Soirée in the Hamptons with missed promotional opportunities, these are my thoughts on some effective ...and ineffective ... marketing tactics. And I borrow from one of the 22 Immutable Laws of Marketing, by brilliant marketing strategist, Jack Trout.


* First, learn how my friend Joanne (who happens to be Jack Trout's daughter) and I popped into a pop-up for Fresh Direct. We were in pursuit of coffee but got a surprise stimulating conversation with the interim CMO, instead: Jackson Jeyanayagam.
* He explained their strategy was to build awareness for their new delivery service and display the quality of their products "IRL." 

Fresh Direct PopUp store

Learn which of the 22 immutable laws Jackson was aiming to apply; and the overlap with he, that law and AB InBev!

* Then, we had a blast sampling 20 kinds of rose', but can we remember which one we preferred -- to buy again? Blame the drinking, sure, but I think it was more the missed marketing opportunities at the Soiree. 

(TWO really stood out, though, which you can read about in my new Substack Newsletter, "Moss Hysteria"!) 

* Then, I popped over the next day -- back in NYC -- to check out Cognitiv AI's pop-up at Grand Central, promoting mental health and positive news. It was a blooming success. Learn why. 


Overall, great experiences that showed how valuable experiential marketing can be!
Key Moments:
00:32 Fresh Direct Pop-Up
03:17 The Importance of Branding and Communication
04:27 Applying Lessons from Ries & Trout's "The 22 Immutable Laws of Marketing"
05:54 Event Marketing: The Rosé Soirée
09:31 Memorable Marketing: Cognitive AI Pop-Up
10:17 Get More in my NEW Newsletter, "Moss Hysteria" on Substack
Please Follow, Connect & Share the Love of Insider Interviews: With Media & Marketing Experts
LinkedIn: https://www.linkedin.com/in/mossappeal
Instagram: https://www.instagram.com/insiderinterviews
Facebook: https://www.facebook.com/InsiderInterviewsPodcast/
Threads: https://www.threads.net/@insiderinterviews
Blusky: https://bsky.app/profile/mossappeal.bsky.social
If you enjoyed this episode, please share with another smart business leader, give me five stars... and leave a comment on @Apple or @Spotify or on @YouTube. 
Or a tip in my jar to help me tip my producer, Jim Mullen!: https://buymeacoffee.com/mossappeal! 


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5 months ago
10 minutes 47 seconds

Insider Interviews with E.B. Moss
The Power of Local Advertising and Impactful Reach: Premion & Mirror Digital
It's two exclusive conversations in one episode! At the recent #possible2025 conference, host E.B. Moss conducted two short insider interviews that were long on advertising industry insights.
Peter Jones, VP of Revenue at Premion explained why local advertising is booming, the importance of data-driven strategies, and how omnichannel measurement is revolutionizing campaign attribution
Then, Sheila Marmon, Founder and CEO of Mirror Digital discussed the $6.8 trillion buying power of diverse audiences, digital innovation for inclusive marketing, and why brand are best served by connecting with multicultural consumers.

More About S2 Episode 38:
You'll understand the two powerful market forces reshaping advertising today: the renaissance of local advertising and the still key need for inclusive audience reach.

With local advertising projected to reach $33 billion this year (growing at 16% year-over-year), Jones shares how advertisers can make data-driven decisions that prioritize "outcomes over impressions." Learn also how Premion helps local and regional advertisers leverage the same sophisticated targeting and measurement capabilities previously available only to national brands. Plus, he breaks down why their
TAG Platinum certification combined with their approach to business means all their inventory is brand safe. Plus, their acquisition of Octillion's DSP technology, and a fascinating case study of a restaurant chain measuring direct sales impact from their advertising campaigns, rounds things out.

In the second segment, Marmon explains how her company has pioneered connecting brands with diverse audiences across digital platforms for over 13 years. She breaks down the misconception that multicultural audiences are "niche," revealing they represent 43% of the US population with $6.8 trillion in buying power – larger than the GDP of any European or Latin American country. And reminds us how women drive 80% of household purchasing decisions. It might be why Mirror Digital has worked with major brands like General Motors, Verizon, and Amazon.

Key Highlights and Moments:

[00:00:29] Peter Jones introduces Premion's focus on local markets and helping regional agencies with scaled buying power
[00:01:19] Why local advertising is having its moment and impressive projections for 2025
[00:03:05] The three key factors advertisers need today: inventory, data, and measurement
[00:09:28] Jones' mantra of "outcomes over impressions" in advertising strategy
[00:11:07] How a restaurant chain measures direct sales transactions from Premion advertising
[00:14:52] Sheila Marmon on Mirror Digital's mission of connecting brands with inclusive audiences
[00:15:22] Why diverse audiences aren't "niche" (and their $6T (yes, a "T") in buying power)

Check out more episodes of Insider Interviews at bit.ly/InsiderInterviewsPod and please follow us on social media for the latest in media, marketing, and advertising insights. (And would love your support at https://buymeacoffee.com/mossappeal or just a "like" and a share right here!)
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5 months ago
23 minutes 10 seconds

Insider Interviews with E.B. Moss
A Sustainable Podcast! Throwback Bonus for Earth Month
In a never-more-important throwback episode from 2021, hear again from KoAnn Skrzyniarz - who for years has been making a strong case for building Sustainable Brands in global conversations with some of the world’s biggest advertisers. Learn why there's STILL a business -- and social -- value to purpose, perhaps even more so as environmental gains and progress towards sustainability are being undone with 'drill, baby, drill' threats and short-sighted profit-driven agendas.
In time for Earth Month, or any time, KoAnn (frequently known by just her first name) shares not just the "whys", but some “hows”: how sustainability has moved the needle for leading brands and how to be resilient in a “VUCA” world. A what?
Listen; she'll explain, and we also discuss:

* The impetus for creating Sustainable Brands  
* What kind of changes has she seen in the brand and media marketplace in terms of embracing brand purpose

"Twenty years ago it was not recognized that companies that understood how to innovate for environmental and social benefit were going to be the companies that survived and thrived in the 21st century."

* Is Corporate Social Responsibility (CSR) a good description? (Hint: KoAnn explains why it's more a "business opportunity" and why the ANA [Association of National Advertisers] uses he notion of ‘good growth’. )
* How companies should integrate their brand marketers and strategists, the product and service positioning teams AND the sustainability/procurement/diversity teams
* Is our current focus on brand purpose just another trend? How does it compare to the green rush of the 2007 timeframe or rallying around Hurricane Katrina? Have companies evolved in their mission-driven work?
* The data supportive of sales driven by environmental and social value propositions; What kinds of brand transformation are happening -- and at which companies?
* How have companies like Clorox and P&G navigated the road to sustainability? And what is a Brand Transformation Roadmap?
* How Sustainable Brands itself pivoted during the pandemic to salvage -- and even grow -- their world-class conferences in a VUCA world! (volatility, uncertainty, complexity, and ambiguity!)

 Additional Links:

* SB Brand Transformation RoadmapSM.
* Sustainable Brands global conferences  (Coming up Oct '25 in San Diego!)
* Webinar on the ROI of Sustainability (May '25)

Find SB on Insta:
@SustainableBrands 

Connect with E.B. Moss and Insider Interviews: With Media & Marketing Experts
LinkedIn: https://www.linkedin.com/in/mossappeal
Instagram: https://www.instagram.com/insiderinterviews
Facebook: https://www.facebook.com/InsiderInterviewsPodcast/
Threads: https://www.threads.net/@insiderinterviews
Blusky: https://bsky.app/profile/mossappeal.bsky.social
If you enjoyed this episode, follow Insider Interviews, share with another smart business leader, and leave a comment on @Apple or @Spotify… or a tip in my jar to help me tip my producer, Jim Mullen!
Show more...
6 months ago

Insider Interviews with E.B. Moss
Rishad Tobaccowala: Rethinking Work, Leadership & Humans in Business
What happens when leadership loses its way — and work loses its soul, let alone staff? Rishad Tobaccowala, futurist, author, and former Chief Strategy & Growth Officer (now Senior Advisor) of #Publicis joins host E.B. Moss on "Insider Interviews: with Media & Marketing Experts" to offer a refreshingly human take on the future of work. The author of “Restoring the Soul of Business,” and his latest, "Rethinking Work," explains what it really takes to stay relevant in marketing -- and business in general. As he says, “Change Sucks. But irrelevance is worse!”

After comparing their morning coffee rituals, the conversation goes full steam ahead into how companies need to evolve old leadership styles —from “bossing” to inspiring. Rishad shares why corporate models are in urgent need of a reset, and how flexibility, curiosity, and a human-centered approach must replace outdated hierarchies. Think “fractional workers” and project-based teams meets #AI.

Rishad urges organizations to stop clinging to legacy systems and start designing for the future. But, as this is primarily a show about media, marketing and advertising, and he is, after all, in the Advertising Hall of Fame, he also explores how storytelling goes hand in hand with tech and remains a marketing essential — not despite the data age, but because of it.

Purpose runs through it all, with Rishad spotlighting generosity not just as a personal value, but as a business advantage. He shares how this belief drives the Tobaccowala Foundation’s work improving access to education and healthcare in India — and why doing good can, and should, be good business. This episode is a frank but, yes, inspiring look at how to rethink work, reimagine leadership, and build companies that serve people — not just profit.

To learn more about Rishad and get the book, visit: https://rethinking-work.io/whats-inside-2
Connect with E.B. Moss and Insider Interviews: With Media & Marketing Experts
LinkedIn: https://www.linkedin.com/in/mossappeal
Instagram: https://www.instagram.com/insiderinterviews
Thanks to John Clayton for the theme song, and to Mullen Media for help producing!
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6 months ago
24 minutes 1 second

Insider Interviews with E.B. Moss
Marketing Women’s Healthcare is Win-Win
Wendy Lund, Chief Client Officer at Health@WPP, is an award-winning healthcare marketing powerhouse, leading initiatives that not only focus on women's health but also highlight how businesses can thrive when women thrive. In Epi 36 of Insider Interviews with Media and Marketing Experts, Wendy shares with host E.B. Moss how fostering innovation in women's health -- in treatments or technology -- is a smart business investment opportunity, too.

When it comes to information, Wendy is a proponent of accurate and accessible health content. With abundant misinformation circulating, she acknowledged the dual role of social media as both a friend and foe.

Finally, Wendy articulated the imperative—that collective action and corporate responsibility are pivotal. She urged companies to think creatively and inclusively, and shared inspiring case studies, like WPPs with NextDoor, or innovations like Ford's design of a seatbelt for women post-mastectomy to illustrate how companies can contribute beyond their traditional roles.
Whether you're in healthcare, technology, advertising, or any other sector, there are opportunities to make a difference – creating a win-win for women and for companies.

If this conversation resonated with you, you can make a difference in the growth of this podcast by sharing it and leaving a comment or review. Or even support it at buymeacoffee.com/mossappeal ! THANK YOU!
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7 months ago

Insider Interviews with E.B. Moss
Mack McKelvey with the Blueprint for Startup Success
Success in tech isn’t just about innovation—it’s about knowing how to market it. In this episode of Insider Interviews, Mack McKelvey, Founder & CEO of SalientMG, joins host E.B. Moss to share how she went from leading marketing at global tech giants to helping startups scale and thrive. She explains why embracing discomfort has fueled her career, how AI is reshaping marketing, and why The Startup Marketer, her new subscription community, is giving founders the tools they need to succeed.

Get more strategies every startup should know for building a strong foundation. Apropos Women's History Month, get inspired by this award-winning marketer's advocacy for marginalized voices and why diversity in tech – and companies everywhere -- drives strong outcomes. Learn about her work with Creative Spirit, which helps neurodivergent professionals find meaningful career opportunities.

From game changing marketing tips to the story behind her name changing, Mack brings a mix of wisdom, wit, and inspiration. If you’re interested in marketing, leadership, or what it really takes to grow a business, this episode is packed with insights you won’t want to miss.
Tune in for expert insights, personal stories, and a fresh perspective on leadership in the startup and tech world.
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7 months ago

Insider Interviews with E.B. Moss
Behind the Billboards: Inside OOH with billups
Out-of-home advertising isn’t just about billboards anymore.
With data-driven targeting, creative innovations, and deep measurement capabilities, the OOH industry has transformed into a sophisticated media channel that deserves a bigger seat at the table. In this episode of Insider Interviews, I got to explore the great outdoors with David Krupp, Global CEO of Billups, and Jaime Byrdak, CEO of North America, to go beyond the boards and explore how out-of-home ('OOH' and 'DOOH') is making an undeniable impact on today’s media mix.
David and Jaime bring decades of experience in the industry, having worked together for 20 years in the industry before bringing their considerable chops to billups, Ben and Heather Billups' eponymous agency -- a name that works pretty darn well for working with billboards!  The company itself is only a couple of decades old but already claims nine patents that solve for the challenges of measurement and capturing data-driven insights in OOH. Probably good reasons it also claimed a spot on the 2024 list of fastest-growing companies among the Inc.5000 of companies "building the future."

From their strategic approach to planning and measurement to their creative applications of technology like anamorphic (think: 3D) and AI-powered  optimization, David and Jaime share insights on why OOH is more "in" and relevant than ever -- and how they are making the most of being the largest independent agency in the space.

Anamorphic DOOH

"Out-of-home is sometimes the first to get cut from a media plan, but it shouldn’t be. We’re proving that it’s measurable, it drives sales, and it deserves a seat at the table." -- Jaime Byrdak

It's about staying nimble even with international scale, offering up considerable expertise as "consigliere" for media planners and buyers, and growing relationships both inside with coworkers and outside with customers.

"Anybody can buy a billboard. The question is, are you buying the right one in the right place at the right time for the right reasons against the right audience?" -- David Krupp

To that point, hear about their leadership philosophies, personal stories (including Jaime’s time as a White Sox ball girl!), and what’s next for the future of OOH.
Top Takeaways:

OOH is More Than Awareness – While traditionally seen as just a brand awareness tool, out-of-home can now drive sales, foot traffic, and digital engagement thanks to improved data and measurement techniques.
Technology is Changing the Game – Innovations like AI-powered planning tools, real-time ad serving, and 3D anamorphic creative are pushing OOH into new territory.
Measurement is Critical – Billups has developed patented measurement methodologies to prove ROI, showing how OOH contributes to everything from app downloads to in-store visits.
The Power of Independence – As the largest independent out-of-home agency, Billups leverages its flexibility to provide unbiased, data-driven media recommendations.
Leadership & Mentorship Matter – Both David and Jaime emphasize the importance of team culture, professional development, and fostering the next generation of OOH experts.

Key Moments:

[00:00] Get to Know the Great Outdoors & the Evolution of OOH
[03:00] Get to Know the Experts: David Krupp and Jaime Byrdak CEOs of billups
[07:30] Out-of-Home’s Role in the Media Mix
[10:20] How Data & Technology Are Driving Smarter Campaigns
[16:00] Measuring the Impact: Proving ROI in OOH
[21:45] Creative Innovations: 3D, AI, and What’s Next
[28:15] Boards for Good: Billups’ Corporate Mission & Industry Leadership
[34:00] The Future of OOH & Leadership Lessons

If you enjoyed this episode, follow Insider Interviews for me,
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9 months ago

Insider Interviews with E.B. Moss
From ‘Digibabble’ to Digital Reality: Sable & Paskalis on Marketing News for 2025
For my 2025 kickoff of Insider Interviews marketing luminaries Lou Paskalis and David Sable joined me for one of the most candid conversations on the media and ad world for an incredibly candid conversation on the media and ad world that cuts through what David famously coined as "digibabble" years ago.
We moved from their personal passions (don't get David started on The Doors!) to how advertising evolved in the tech era... to its future, jam packed with opinions based on their decades of award-winning experience.



(Lou, who previously ran global marketing at a couple of small brands you may have heard of, like Bank of America, American Express, and where I first met him, E.J. Gallo, is now the strategic mind behind news assessor Ad Fontes Media, The street cred of David - a top voice on LinkedIn, thanks in part to his terrific blog, "Imagine," stems from being former global CEO/Chairman of Y&R (now VMLY&R) and board member for a ton of big companies like American Eagle and Ethan Allen. He is now Vice-Chairman at the forward-thinking mid-size holdco, Stagwell, where Lou is also an advisor, I discovered!)

What informs a lot of the conversation is David's explanation of how Stagwell flipped the traditional agency model on its head: Instead of buying up creative agencies, founder Mark Penn premise to build around tech."... We began by buying tech, aggregating tech and creating a tech platform. Then we went out and wrote in the creative pieces of business." But as David emphasized,

"Tech leads the way for everything. But our model, which is the model that's working the best, is that tech is an enabler: Our job is to tell stories and to tell them well."

Stories - and art itself, even using the most sophisticated tech and AI - is only a result of the information fed to it. David shares a beautiful analogy about what a Monet envisioned using different brushstrokes on, say, Water Lillies. We have to inform our models to consider "impressionism," just as we have to provide data for use.

He says,
"Data is a picture of what happened before. That's it. Now, I can interpret it, I can use it, I can I can create algorithms or models, but at the end of the day, data is a picture of what was. It can predict, and AI is going to be better at that, but that's all it is. So it's only as good as the data that it has."
And don't get him started on OMNICHANNEL as a buzzword, either. The through line of this episode is to appeal to and follow the consumer. Not jam tech terms or "digibabble" down their throats. Unsurprisingly, Lou agrees, comparing ineffective presentations to Charlie Brown hearing his teacher: "Wah wah. Wah wah. Digital." His point when pitching the CFO could also apply to the consumer:

"If you don't contextualize everything into the growth agenda, you might as well not go to the meetings. They don't care what we do, they care how what we do achieves growth."

Be human, even in an AI world. That applies to retail, to advertising and, as we learn, the news media.
The Future of News
Perhaps most compelling was our discussion about the critical importance of news. Insider Interviews followers know this is a clarion call for Lou, which he focused on in his first appearance here last year. Now, backed by Stagwell's staggering study of 50,000 people, Lou shared a startling insight: "The ROI, or return on advertising -- ROAS, on news is higher than any other content vertical you can buy." Marketers are missing out on if they are "news-averse," based on some misguided perceptions about "brand suitability."

"11% are self-identified as news junkies who only read or watch the news when they're consuming media. That's 11% more business for any marketer in America in 2025 who will achieve the growth agenda and win by reaching these very influential people."

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9 months ago

Insider Interviews with E.B. Moss
Fast Forward: Reality Bytes from CES 2025 – a Bonus Episode
In this bonus episode of Insider Interviews from CES 2025, host E.B. Moss extracts rapid-fire insights from two leading tech visionaries -- Andrew Klein and Albert Thompson -- about the future of AI, digital trust, and human interaction.
Klein, lead creative technology and innovation at PMCI (Publicis Media Content and Innovation Team), shares his vision of an AI-integrated future where wearable technology becomes our constant companion. Klein predicts that our digital conversations with AI may soon outnumber our human interactions, while describing an emerging landscape where we'll subscribe to AI personalities as we currently do news sources. He details how major platforms are working to maintain transparency in AI interactions.

Thompson, Managing Director of Digital Innovation at Walton Isaacson, offers a compelling perspective on trust as the true currency of our digital future. Thompson contrasts how different generations approach technology - from Boomers who understand how things are made to Gen Z who simply expect things to work. He predicts a return to valuing in-person verification, noting that while deepfakes can deceive us online, they can't fake human presence in a room.

The episode concludes with a personal note about the Los Angeles wildfires and information about supporting affected communities.

Key Segments & Timestamps:
[00:01:15] Andrew Klein on Innovations at CES 2025
[00:04:34] The Convergence of Crypto and AI
[00:06:40] Trust and Transparency in AI
[00:12:13] Albert Thompson on The Future of Technology and Trust
[00:17:56] A Personal Message from E.B. Moss - on behalf of John Clayton and others

Key Highlights:
- AI is evolving from stationary technology to wearable, everyday companions
- The convergence of crypto and AI is creating new forms of digital engagement
- Trust emerges as the true currency of the digital age
- Physical interaction may become the new gold standard for establishing trust
- Klein predicts we'll subscribe to AI personalities like we do news sources
- Thompson contrasts generational relationships with technology and trust
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9 months ago

Insider Interviews with E.B. Moss
Jason Brown on Simplifying Advertising Success
Navigating the chaos of the advertising world can be daunting, but Jason Brown, Chief Revenue Officer of #SpectrumReach, is leading the charge to simplify the path to success for advertisers. In this episode of "Insider Interviews: With #media and #marketing Experts", Jason shares how his team fosters strong local market relationships, offers customizable buying options for their 20,000+ advertisers, and drives innovation through a new partnership with Amazon Ads. 
 
Host E.B. Moss has him explain Spectrum Reach’s mission to "harness the industry chaos" and provide "simplicity from a trusted source." Learn how they leverage hyperlocal, addressable TV and streaming services especially for small businesses and generate "local at scale" for larger companies. Jason also highlights tools like the Spectrum Ad Academy, which educates advertisers on our complex ad world, and their 'Pay it Forward' program that further supports small and multicultural businesses. 
 
But this episode isn’t just about business. Jason opens up about his personal journey, sharing leadership lessons he’s learned from heading sales at GSTV to Screenvision, from starting on the network side to now managing 181 sales offices nationwide! Plus you'll be surprised about his father’s unconventional career path and personal experiences inspired a passion for giving back and building relationships to drive success. 
 
Whether you’re an advertiser, ad sales professional, or media executive, Episode 32 offers actionable takeaways and inspiring stories that you won’t want to miss... right down to a chat about favorite "must see TV" these days!
Key Highlights:
00:46 The Professional Journey of Jason Brown – from Out of Home to In Home Screens
02:01 The Spectrum Reach Structure and Mission
03:42 Winning Advertising Strategies and Local at Scale
05:06 Innovations and the Amazon Ads Partnership
08:20 Measurement and Data Accuracy
14:05 Supporting Small Businesses
24:40 Corporate Social Responsibility
26:24 Growing as a Leader and a Father’s Influence
30:42 Favorite Shows (and a Xumo Rationale!)

Connect with Insider Interviews:
Instagram: https://www.instagram.com/insiderinterviews
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And, email podcasts@mossappeal.com about an executive profile package, or sponsoring the next “Inside Scoop” branded segment about your brand!
AND, please share and review this podcast… and support more free content in my tip jar at: www.BuyMeACoffee.com/mossappeal
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10 months ago
31 minutes 35 seconds

Insider Interviews with E.B. Moss
Chad Hickey: How Givsly Taps Brand Values to Drive Business Growth
We’ve heard “doing good” can be good for business. But Chad Hickey, CEO of Givsly, is helping brands do more than “good,” but to align their values with consumers to drive growth and meaningful impact. And in just six years his company has directed over $2 million to nearly 500 nonprofits and likely made 8 out of 10 consumers happier!
On this last 2024 episode of Insider Interviews, I couldn't think of a better way to give back to YOU, my valued readers, listeners and watchers, than to have Chad share how Givsly helps companies weave their corporate values into traditional business activities—like events, marketing, and advertising -- and thrive. Because, he emphasizes,

“8 out of 10 consumers say, 'I will buy from a brand based on if they support me or shares the same values as me'.  ...If brands aren’t paying attention to that, they’re losing out on business.”

I’m one of the 8: I met Chad during a 212NYC holiday party that added a Givsly style “giving back” layer — assembling comfort bags earmarked for the formerly incarcerated. It made my evening — and upped my appreciation for the organization, so I begged Chad to tell me more. So, listen to all his actionable insights, but here’s the topline:
Rethinking Events: Making Connections With Meaning
We’ve all done the industry happy hours with similar players and same conversations but Givsly will incorporate some way of giving back.

“We can merge the traditional world of dinners and concerts with what I think is a more advanced way of speaking to people based on who they are as a person and what they value as a human being, connecting in a deeper way as humans and not just businesspeople."

Marketing With Impact: Why Swag Is Out
The antidote to of a cabinet full of branded water bottles? Givsly’s “Season Without Swag” initiative, which allows brands to offer donations aligned with a client’s favorite causes. As Chad put it:

“It’s not just better for the planet —it’s a better way to use those dollars more efficiently, build relationships, and move people through the marketing funnel faster.”

 Advertising That Performs—With Values
What about ads? Givsly brings values into advertising with interactive campaigns that let consumers engage while triggering donations to nonprofits. For example, a consumer might scan a QR code on a CTV ad and choose between two charities to support, providing valuable insights for brands. And there are many things to support. A la my previous episode in Season 1 with Sustainable Brands founder, KoAnn, who eschews "CSR" and speaks instead about "business opportunity" when tapping into values, Chad saya:

"We don't say 'purpose' and 'cause marketing' and all of those things. It's because it's too narrow. It's bigger than that. Values are something that is in everything that a brands does.  

Chad emphasized the effectiveness of this approach:

"We firmly believe that we are on the tipping point of the phase of Values Media...and brands having to have value solutions that help them speak to that consumer based on not only what they want to buy, but what they care about is who they are."

Beyond Politics: Values That Resonate With Everyone
Not every value-based campaign has to be political, or polarizing, Chad reminded me. “Whether it’s sustainability or supporting cancer research, we help brands showcase what they care about in ways that connect to their customers—and their business goals”​

The key, he says, is focusing on authenticity. “Values are embedded in everything brands do. It’s not about February is Black History Month or a one-time initiative—it’s about integrating these values year-round.”​

May your upcoming year be filled with value, health, and a meeting of the minds. Coming in January? Conversations with Spectrum Reach,
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10 months ago

Insider Interviews with E.B. Moss
Another Parry with USA Fencing’s Phil Andrews: Bonus Replay
As Sports Business Journal celebrates 25 years of "40 Under 40" Sports Marketers, I pay homage to one: USA Fencing CEO, Phil Andrews, in a replay of our podcast parry before he headed off to the Paris 2024 Olympics! This is still "marketing gold" with a slight update in the show notes summarizing their success on the "piste" and with a slew of new sponsors. Enjoy this bonus repeat of S2 Epi 23 of Insider Interviews: With Media and Marketing Experts.
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11 months ago
48 minutes 21 seconds

Insider Interviews with E.B. Moss
Marathon Marketers: A Bonus Run Thru the TCS NYC Marathon Expo
Get the scoop on sponsoring the MARATHON in 15 minutes flat! Insider Interviews host, E.B. Moss, raced through the Javits Center as New York Road Runners were helping their partners prep to receive 100K + visitors to grab bibs, bags and prizes in advance of the TCS New York City Marathon! Hear quick takeaways from:
New Balance, United Airlines, Tata Consultancy Services, Mastercard and Citizens (with Artie Athas of NYRR leading it off and Bree Fowler weighing in on the value of a good sponsorship!) they discuss their motivations and the impact of their sponsorship. Highlights include New Balance's massive retail setup, TCS's Future Athlete Project showcasing innovative sports technology, Mastercard's data on the marathon's economic impact on small businesses, United Airlines promotion and travel tech and Citizen's goal to "edutain."

Each brand shares unique perspectives, from fostering community involvement to leveraging technology for enhanced health and well-being, as their goal for marathon sponsorships!

KEY MOMENTS:

00:18 Sneak Peek at the Javits Center thanks to NY Road Runners
00:52 Interview with TCS and New Balance
02:03 Exploring the Exhibitor Hall
04:30 TCS' Future Athlete Project with a "digital twin"
06:43 Mastercard's Impact on Small Businesses
08:14 United Airlines' Long-Term Sponsorship
10:12 Citizens Bank and Community Engagement
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1 year ago
15 minutes 29 seconds

Insider Interviews with E.B. Moss
Insights and information on the business of media, marketing, advertising and entertainment through personal conversations between senior executives and marketing executive host, E.B. Moss. From the competition in creating television, best practices in audience targeting and research, and trends in voice and audio, to outdoor, retail and everything in between: Insider interviews draw out the leaders and the lessons.