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Ecommerce: The Hammersley Brothers Ecommerce Podcast
The Hammersley Brothers
100 episodes
2 weeks ago
The Hammersley Brothers Ecommerce Podcast By Mark & Ian Hammersley
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Marketing
Business,
Entrepreneurship
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The Hammersley Brothers Ecommerce Podcast By Mark & Ian Hammersley
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Marketing
Business,
Entrepreneurship
Episodes (20/100)
Ecommerce: The Hammersley Brothers Ecommerce Podcast
Ecommerce: Why Your Ads Stop Scaling — And What to Do About It
Your Meta and Google ads worked… until they didn’t. In this episode, Mark and Ian Hammersley unpack the real reasons your ads hit a ceiling—and what to change to scale again without burning cash. You’ll learn: How to know if it’s your ads or your website blocking scale, Why ROAS can be misleading (and dangerous), How agencies accidentally sabotage your growth, The right revenue per visitor benchmarks, How to fix campaign structure, frequency, and creative flow, •Includes proven scaling tactics from $10M+ ecommerce brands. •Watch before you increase your ad spend again. Plus, join our free workshop tomorrow for a deeper dive and live Q&A: https://book.hammersleybrothers.com/hb-what-to-fix/   P.S. Whenever you’re ready... here are 3 ways Ian and I can help you grow your ecommerce business:   1. Talk to us. Book a call with us and let's talk about accelerating your growth - https://go.hammersleys.co.uk/scheduleuk-ant/   2. Grab a copy of our book - https://book.hammersleybrothers.com/ 3. Join the Ultimate Guide To Ecommerce Facebook group and connect with e-commerce owners who are scaling too - https://www.facebook.com/groups/924567391291786
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2 weeks ago
45 minutes 17 seconds

Ecommerce: The Hammersley Brothers Ecommerce Podcast
Ecommerce: The Metrics That Mislead Ecommerce Brands
In this episode, Mark and Ian Hammersley break down the most dangerous ecommerce metrics that could be quietly destroying your profitability. From inflated conversion rates to misleading ROAS numbers, this is a no-BS look at what matters in scaling a profitable ecommerce business. Learn why agencies may be incentivized to keep you small, how Google and Meta mislead on attribution, and what numbers actually drive sustainable growth.If you’ve ever asked, “Why isn’t my store growing despite great metrics?”, this is the episode for you.📈 Key topics covered:•Why high conversion rates can signal stagnation,•The truth about blended ROAS and SEO dominance,•Facebook Ads’ 1-day view trap,•How bad bounce rate data can fool you,•Why chasing high ROAS can hurt your bottom line   P.S. Whenever you’re ready... here are 3 ways Ian and I can help you grow your ecommerce business:   1. Talk to us. Book a call with us and let's talk about accelerating your growth - https://go.hammersleys.co.uk/scheduleuk-ant/   2. Grab a copy of our book - https://book.hammersleybrothers.com/ 3. Join the Ultimate Guide To Ecommerce Facebook group and connect with e-commerce owners who are scaling too - https://www.facebook.com/groups/924567391291786
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4 weeks ago
39 minutes 1 second

Ecommerce: The Hammersley Brothers Ecommerce Podcast
Will Your Product Sell? How to Validate & Spot a Scalable Winner
Most ecommerce brands fail because the product was never right to begin with. In this episode, Mark and Ian answer two of the most critical questions for any founder launching or pivoting a product: What’s the best way to validate a new product idea? How do you know if it has the potential to scale — before going all-in? You’ll learn the validation shortcuts, early signals, and mindset shifts that can save you thousands (and months of wasted time).   P.S. Whenever you’re ready... here are 3 ways Ian and I can help you grow your ecommerce business:     1. Talk to us. Book a call with us and let's talk about accelerating your growth - https://go.hammersleys.co.uk/scheduleuk-ant/   2. Grab a copy of our book - https://book.hammersleybrothers.com/ 3. Join the Ultimate Guide To Ecommerce Facebook group and connect with e-commerce owners who are scaling too - https://www.facebook.com/groups/924567391291786
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1 month ago
37 minutes 32 seconds

Ecommerce: The Hammersley Brothers Ecommerce Podcast
Listeners’ Questions Part 4: Competing with Big Brands, Wholesale Traps & Maximising Profit
Can small ecommerce brands really compete with the big players? Should you go wholesale? And what actually drives more profit?   In this Q&A episode, Mark and Ian answer three powerful listener questions that every growing brand will eventually face:   What advantage do we have as small business owners to compete with big-budget brands on ads? What’s the biggest trap when taking on wholesale as a channel? How do you maximise overall profit across the business?   If you’re at the stage where you’re scaling up, exploring new channels, or just trying to stay profitable in a noisy market — this one’s packed with strategy, examples, and hard-earned lessons.   🎯 Bonus: Get the free ecommerce number sheet and training workshop at hammersleybrothers.com   P.S. Whenever you’re ready... here are 3 ways Ian and I can help you grow your ecommerce business:   1. Talk to us. Book a call with us and let's talk about accelerating your growth - https://go.hammersleys.co.uk/scheduleuk-ant/   2. Grab a copy of our book - https://book.hammersleybrothers.com/ 3. Join the Ultimate Guide To Ecommerce Facebook group and connect with e-commerce owners who are scaling too - https://www.facebook.com/groups/924567391291786
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1 month ago
38 minutes 40 seconds

Ecommerce: The Hammersley Brothers Ecommerce Podcast
Ecommerce: Listeners' Questions Part 3
In this Q&A episode, we tackle three questions that could make or break your ecommerce growth:   Should you build a brand you're passionate about — or go where the gap is? What should you do if you're bleeding money every day? What are the biggest mistakes founders make when trying to scale?   This one’s about cutting through the noise. No theory — just honest answers from the trenches. 📉 If you’re stuck in the early grind...🧠 Or unsure what to fix next...This might be the turning point. 🎓 Grab the free numbers sheet and strategy workshop at HammersleyBrothers.com. P.S. Whenever you’re ready... here are 3 ways Ian and I can help you grow your ecommerce business:     1. Talk to us. Book a call with us and let's talk about accelerating your growth - https://go.hammersleys.co.uk/scheduleuk-ant/ 2. Grab a copy of our book - https://book.hammersleybrothers.com/ 3. Join the Ultimate Guide To Ecommerce Facebook group and connect with e-commerce owners who are scaling too - https://www.facebook.com/groups/924567391291786 
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1 month ago
55 minutes 24 seconds

Ecommerce: The Hammersley Brothers Ecommerce Podcast
Ecommerce: Listeners Questions Part 2
In this episode, Mark and Ian answer three real questions from ecommerce founders — no fluff, just clear thinking and practical advice:   1. Why stick to one channel until it’s maxed out?, 2. What should you do when you’ve got too much stock to shift?, 3. How would we build a large email list before launch?, This is one of those episodes where the answers could save you months of wasted time and thousands in ad spend.   🎯 If you're building or scaling a DTC brand, this one’s for you.🎓 Bonus: Get the free number sheet and training workshop at HammersleyBrothers.com P.S. Whenever you’re ready... here are 3 ways Ian and I can help you grow your ecommerce business:     1. Talk to us. Book a call with us and let's talk about accelerating your growth - https://go.hammersleys.co.uk/scheduleuk-ant/ 2. Grab a copy of our book - https://book.hammersleybrothers.com/ 3. Join the Ultimate Guide To Ecommerce Facebook group and connect with e-commerce owners who are scaling too - https://www.facebook.com/groups/924567391291786 
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2 months ago
45 minutes 50 seconds

Ecommerce: The Hammersley Brothers Ecommerce Podcast
Ecommerce: Listeners Questions Part 1
Scaling your ecommerce brand? Don’t guess. In this listeners questions episode, we answer.   💬 "How much should I spend on ads?" We break down the answer for both beginners and scaling brands — and explain why chasing high ROAS might actually be slowing you down.   💬 "Who should I hire first when I want to scale beyond myself?"Most brands get this wrong. We’ll show you what actually unlocks momentum.   💬 "Should I use a .com or a local domain?"Yes — this one still matters. And no, the answer isn’t what most people think.   If you’re already at $300k+ and gunning for $10M, this episode could save you a year of wasted time and wrong hires.   🔔 Hit play to unlock clarity on your next moves.   P.S. Whenever you’re ready... here are 3 ways Ian and I can help you grow your ecommerce business:   1. Talk to us. Book a call with us and let's talk about accelerating your growth - https://go.hammersleys.co.uk/scheduleuk-ant/ 2. Grab a copy of our book - https://book.hammersleybrothers.com/ 3. Join the Ultimate Guide To Ecommerce Facebook group and connect with e-commerce owners who are scaling too - https://www.facebook.com/groups/924567391291786 
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2 months ago
50 minutes 32 seconds

Ecommerce: The Hammersley Brothers Ecommerce Podcast
The 3 Things That Accelerate Profit Velocity
Profit Velocity. It’s the missing metric in most ecommerce businesses — and the one that unlocks real, scalable growth. In this episode, Mark and Ian unpack: •Why spending more can actually reduce your risk,•The surprising trade-off between ROAS and growth rate,•How to find your optimal spend level based on contribution margin,•Why most brands ignore customer lifetime value decay curves,•How a 5% margin shift or small upsell can double your growth speed, 📈 If you're serious about building a 7- or 8-figure brand, this episode gives you the mental model and tools to grow smarter. 💡 Includes live walkthroughs from their ecommerce number sheet, retention strategies, and practical tweaks you can make today. P.S. Whenever you’re ready... here are 3 ways Ian and I can help you grow your ecommerce business:     1. Talk to us. Book a call with us and let's talk about accelerating your growth - https://go.hammersleys.co.uk/scheduleuk-ant/   2. Grab a copy of our book - https://book.hammersleybrothers.com/ 3. Join the Ultimate Guide To Ecommerce Facebook group and connect with e-commerce owners who are scaling too - https://www.facebook.com/groups/924567391291786
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2 months ago
37 minutes 22 seconds

Ecommerce: The Hammersley Brothers Ecommerce Podcast
The Truth About Ecommerce Email: Why You’re Leaving Money on the Table
Most ecommerce brands are getting email wrong — and it’s costing them a fortune. In this episode, Mark and Ian break down: • Why most brands under-capture emails (and how to fix it fast)• The real job of email (hint: it’s not just retention)• How to time your emails around buying mode and conversion peaks• Why eventing matters more than clever copy• How often you should email (and why most brands email far too little) Plus: examples from brands like Bedding Envy, Brooklinen, Healthspan, and more — including how some get 20%+ email capture rates and make it work like a new customer sales engine. 🎯 If your email feels like a background task — watch this episode now. ———​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​—​​​​​​​ 🎁 Bonus for This Week: Free Live Workshop with IanIan’s running a free workshop on The 6 Dominoes of an Ecommerce Sale — it’s happening this week.​​​​​​​Save your seat here 👉 https://book.hammersleybrothers.com/6-dominoes-free-workshop P.S. Whenever you’re ready... here are 3 ways Ian and I can help you grow your ecommerce business: 1. Talk to us. Book a call with us and let's talk about accelerating your growth - https://go.hammersleys.co.uk/scheduleuk-ant/   2. Grab a copy of our book - https://book.hammersleybrothers.com/ 3. Join the Ultimate Guide To Ecommerce Facebook group and connect with e-commerce owners who are scaling too - https://www.facebook.com/groups/924567391291786 
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2 months ago
32 minutes 44 seconds

Ecommerce: The Hammersley Brothers Ecommerce Podcast
Best Ecommerce Websites Right Now (And What They Get Perfectly Right)
What makes an ecommerce website truly work — and why do some brands dominate while others flop? In this episode, Mark and Ian dive deep into:• The ecommerce websites we keep coming back to and why • How smart brands like Lululemon, Space Goods, and AO.com design for emotions, not just clicks • How weather, seasonality, and agility separate winning brands from slow, outdated ones • Why your website must match your customer's emotional need (problem-solving vs. desirability plays) • The real hidden reasons some ecommerce brands scale to $10M+ fastPerfect if you’re running an ecommerce brand, managing UX, or planning your next big store upgrade. 👉 Plus: You’ll hear quick critiques of sites like Dusk, Merry People, Healthspan, Buddy & Lola, Huel, Naked Wines, and more. 🎓 Learn how to adapt faster and grow smarter at hammersleybrothers.com P.S. Whenever you’re ready... here are 3 ways Ian and I can help you grow your ecommerce business: 1. Talk to us. Book a call with us and let's talk about accelerating your growth - https://go.hammersleys.co.uk/scheduleuk-ant/   2. Grab a copy of our book - https://book.hammersleybrothers.com/ 3. Join the Ultimate Guide To Ecommerce Facebook group and connect with e-commerce owners who are scaling too - https://www.facebook.com/groups/924567391291786
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3 months ago
55 minutes 53 seconds

Ecommerce: The Hammersley Brothers Ecommerce Podcast
The Only 3 Numbers You Need to Scale an Ecommerce Brand
In this episode, Mark and Ian break down the three key numbers that drive every successful ecommerce business — and explain why most store owners are flying blind without them.You’ll learn:   •How to predict monthly revenue in real-time (not after it’s too late) •Why your overall ROAS is the single most important number for profitability •How to calculate new customer ROAS and use it to scale without overspending •Why hitting targets often still feels disappointing — and how to fix that mindsetPlus: insights from their live number sheet workshop, and how to stop making emotional decisions in your business. Learn more at hammersleybrothers.com   P.S. Whenever you’re ready... here are 3 ways Ian and I can help you grow your ecommerce business:   1. Talk to us. Book a call with us and let's talk about accelerating your growth - https://go.hammersleys.co.uk/scheduleuk-ant/   2. Grab a copy of our book - https://book.hammersleybrothers.com/ 3. Join the Ultimate Guide To Ecommerce Facebook group and connect with e-commerce owners who are scaling too - https://www.facebook.com/groups/924567391291786 
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3 months ago
51 minutes 3 seconds

Ecommerce: The Hammersley Brothers Ecommerce Podcast
How to Survive (and Win) in the Chaos: Tariffs, Weather, and the New eCommerce Reality
What do Trump tariffs, Easter weather, and Google Ads have in common? They’re all disrupting your eCommerce margins — and most brands don’t know how to respond.   In this episode, Mark and Ian break down the real impact of the new U.S. import tariffs, why rain (or the lack of it) can tank your ROAS, and how to keep calm when everything feels like it’s falling apart.   You’ll learn: Why knowing your numbers sheet is the only thing that saves you How to handle sudden market disruptions — like a 145% tariff overnight When to cut spend vs. hold your ground in paid ads How AI and trade wars are colliding to reshape eCommerce Real-world lessons from brands who failed (and succeeded) under pressure This is a must-watch for any DTC founder, eCom manager, or Shopify brand owner trying to stay profitable in a world that’s changing fast.     P.S. Whenever you’re ready... here are 3 ways Ian and I can help you grow your ecommerce business:     1. Talk to us. Book a call with us and let's talk about accelerating your growth - https://go.hammersleys.co.uk/scheduleuk-ant/   2. Grab a copy of our book - https://book.hammersleybrothers.com/ 3. Join the Ultimate Guide To Ecommerce Facebook group and connect with e-commerce owners who are scaling too - https://www.facebook.com/groups/924567391291786 
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3 months ago
39 minutes 40 seconds

Ecommerce: The Hammersley Brothers Ecommerce Podcast
Cutting Through The BS - AI and Ecommerce
This week, we're diving into AI in e-commerce, how we're using it personally, how we see this space moving over time, the benefits and some of the fallout from it. So let's get started.   P.S. Whenever you’re ready... here are 3 ways Ian and I can help you grow your ecommerce business:     1. Talk to us. Book a call with us and let's talk about accelerating your growth - https://go.hammersleys.co.uk/scheduleuk-ant/   2. Grab a copy of our book - https://book.hammersleybrothers.com/ 3. Join the Ultimate Guide To Ecommerce Facebook group and connect with e-commerce owners who are scaling too - https://www.facebook.com/groups/924567391291786 
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4 months ago
40 minutes 10 seconds

Ecommerce: The Hammersley Brothers Ecommerce Podcast
Ecommerce: Listeners Questions Part 2
In this podcast, we dig into the second part of listeners questions. How to get past 5 million.  How to raise finance and when. How Meta creative is changing. Plus more questions and answers. P.S. Whenever you’re ready... here are 3 ways Ian and I can help you grow your ecommerce business:     1. Talk to us. Book a call with us and let's talk about accelerating your growth - https://go.hammersleys.co.uk/scheduleuk-ant/   2. Grab a copy of our book - https://book.hammersleybrothers.com/ 3. Join the Ultimate Guide To Ecommerce Facebook group and connect with e-commerce owners who are scaling too - https://www.facebook.com/groups/924567391291786
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4 months ago
49 minutes 40 seconds

Ecommerce: The Hammersley Brothers Ecommerce Podcast
Ecommerce: Listeners Questions March 2025
In this episode, we answer the most burning questions our listeners have asked us. Part 1, and Part 2 are next week. Enjoy.   P.S. Whenever you’re ready... here are 3 ways Ian and I can help you grow your ecommerce business:     1. Talk to us. Book a call with us and let's talk about accelerating your growth - https://go.hammersleys.co.uk/scheduleuk-ant/   2. Grab a copy of our book - https://book.hammersleybrothers.com/ 3. Join the Ultimate Guide To Ecommerce Facebook group and connect with e-commerce owners who are scaling too - https://www.facebook.com/groups/924567391291786
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4 months ago
35 minutes 31 seconds

Ecommerce: The Hammersley Brothers Ecommerce Podcast
The Biggest Misconception in Ecommerce
In this week's podcast, Mark and Ian dive into the biggest misconceptions in ecommerce. How this misconception trips up most ecommerce owners and how not to make this costly mistake. P.S. Whenever you’re ready... here are 3 ways Ian and I can help you grow your ecommerce business:   1. Talk to us. Book a call with us and let's talk about accelerating your growth - https://go.hammersleys.co.uk/scheduleuk-ant/   2. Grab a copy of our book - https://book.hammersleybrothers.com/ 3. Join the Ultimate Guide To Ecommerce Facebook group and connect with e-commerce owners who are scaling too - https://www.facebook.com/groups/924567391291786 
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4 months ago
38 minutes 36 seconds

Ecommerce: The Hammersley Brothers Ecommerce Podcast
Heaven vs. Hell: The Secret to Selling More on Your Ecom Store
Are you using the right emotional triggers to sell your products? In this episode of the Hammersley Brothers eCommerce Podcast, we break down the Heaven & Hell Strategy—a powerful framework that can double your conversion rates by positioning your store the right way. We’ll walk through real-life examples of how successful eCommerce brands tap into the desire to move toward pleasure (Heaven) and the fear of avoiding pain (Hell) to create ads, landing pages, and branding that make customers take action. 📢 PLUS: This episode leads into our exclusive paid workshop next week, where we’ll show you how to test & refine your store’s positioning for maximum sales. Sign up HERE — https://book.hammersleybrothers.com/hb-positioning-workshop/ spots are limited! 🎧 Listen now and discover the secret to higher sales!   P.S. Whenever you’re ready... here are 3 ways Ian and I can help you grow your ecommerce business:     1. Talk to us. Book a call with us and let's talk about accelerating your growth - https://go.hammersleys.co.uk/scheduleuk-ant/   2. Grab a copy of our book - https://book.hammersleybrothers.com/ 3. Join the Ultimate Guide To Ecommerce Facebook group and connect with e-commerce owners who are scaling too - https://www.facebook.com/groups/924567391291786
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5 months ago
34 minutes 31 seconds

Ecommerce: The Hammersley Brothers Ecommerce Podcast
Ecom Pulse Check - Maximizing Your Profit by Managing What You Look at Daily, Weekly, Monthly, and Quarterly
Join us in this episode as we discuss the times we stare at dashboards and analytics and when we don’t! Discover: • Why looking too much at stats will drive you crazy • What to do daily, weekly, monthly, and quarterly to ensure your growth • How do you know you are on track when the numbers don't move as fast as you want and need to This is a look at the science of e-commerce and how you navigate the numbers and with that to bring you some faster growth on your store!   P.S. Whenever you’re ready... here are 3 ways Ian and I can help you grow your ecommerce business:     1. Talk to us. Book a call with us and let's talk about accelerating your growth - https://go.hammersleys.co.uk/scheduleuk-ant/   2. Grab a copy of our book - https://book.hammersleybrothers.com/ 3. Join the Ultimate Guide To Ecommerce Facebook group and connect with e-commerce owners who are scaling too - https://www.facebook.com/groups/924567391291786 
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5 months ago
37 minutes 41 seconds

Ecommerce: The Hammersley Brothers Ecommerce Podcast
How to Make Your eCommerce Business More Nimble & Profitable (Avoid These Costly Mistakes)
In this episode of The Hammersley Brothers eCommerce Podcast, we dive deep into the nimbleness of an eCommerce site—breaking down hidden costs, bloat, and inefficiencies that are slowing your growth. What You'll Learn: • How to reduce costs and streamline operations• The biggest factors making your finances slow and unresponsive• Simple tweaks to stay agile & competitive in today’s market Plus, we have an exclusive workshop next week to help you take action. Grab your ticket here: https://book.hammersleybrothers.com/basket-to-order-workshop/     P.S. Whenever you’re ready... here are 3 ways Ian and I can help you grow your ecommerce business:     1. Talk to us. Book a call with us and let's talk about accelerating your growth - https://go.hammersleys.co.uk/scheduleuk-ant/   2. Grab a copy of our book - https://book.hammersleybrothers.com/ 3. Join the Ultimate Guide To Ecommerce Facebook group and connect with e-commerce owners who are scaling too - https://www.facebook.com/groups/924567391291786 
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5 months ago
43 minutes 35 seconds

Ecommerce: The Hammersley Brothers Ecommerce Podcast
Your Bounce Rate Sucks & Why It's Not Important
In this podcast, Ian and Mark revisit the bounce rate to see how it's changed. Why this metric might not matter and when it absolutely does. We also have a live free workshop going through our whole model on Friday - you can sign up here - https://book.hammersleybrothers.com/hb-free-workshop/     P.S. Whenever you’re ready... here are 3 ways Ian and I can help you grow your ecommerce business:     1. Talk to us. Book a call with us and let's talk about accelerating your growth - https://go.hammersleys.co.uk/scheduleuk-ant/   2. Grab a copy of our book - https://book.hammersleybrothers.com/ 3. Join the Ultimate Guide To Ecommerce Facebook group and connect with e-commerce owners who are scaling too - https://www.facebook.com/groups/924567391291786 
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6 months ago
39 minutes 6 seconds

Ecommerce: The Hammersley Brothers Ecommerce Podcast
The Hammersley Brothers Ecommerce Podcast By Mark & Ian Hammersley