Can a simple mindset of ‘a little better every day’ be the real key to business excellence?Welcome to the “Business Excellence for Managers” podcast!
In today’s episode, I’m thrilled to speak with Vitezslav Vanek, the founder and CEO of value companion, a business consulting company. I first met Vitja in 2008 at BNP Paribas in Germany, where he worked as an expert in Process Management, and I was serving as Chief Quality Officer, rolling out the Lean Six Sigma program at this large international corporation of 200,000 employees.
It was a privilege to have such a motivated and talented individual like Vitja as part of the Lean Six Sigma program in Nuremberg, Germany. From the beginning, I could tell he was destined for an outstanding career—and he certainly provedme right.
After earning his Lean Six Sigma Certification under my guidance, Vitja went on to work with the Institute for Lean Six Sigma (IFSS) in Vienna. There, he served in roles ranging from Principal Consultant to Country Director for Germany South, Executive Board Member, and ultimately, Associate Management Consultant.
Nearly 13 years later, he founded his own company, value companion, where he continues to make a significant impact.
I am incredibly proud to welcome Vitja to the podcast today to discuss the top questions leaders often ask about business excellence. Time stamps:
03:00 Introduction and Background.
04:40 Journey Through Business Excellence.
09:15 The Role of AI in Process Improvement.
13:05 Defining Business Excellence.
15:45 Measuring Maturity in Business Excellence.
20:25 Integrating Continuous Improvement into Culture.
23:55 Challenges in Implementing Business Excellence.
Where to find Vitezslav Vanek:
Website: https://value-companion.com/
LinkedIn: https://www.linkedin.com/company/value-companion/posts/?feedView=all
https://www.linkedin.com/in/vitezslav-vanek-mba-1a503b43/
Xing: https://www.xing.com/profile/Vitezslav_Vanek
Email: v.vanek@value-companion.com
Where to find Juan and Wave Business Excellence Footprint:
Website Wave BEF: www.wave-bef.com
Website: Health, Happiness & Planet: https://www.wave-bef.com/health-happiness-planet
LinkedIn Juan Steigerwald: https://www.linkedin.com/in/juan-eduardo-steigerwald-01710b1/
YouTube WAVE BEF: https://www.youtube.com/@wavebusinessexcellencefoot1034
Instagram: Health, Happiness & Planet: https://www.instagram.com/health_happiness_planet/
Feel free to contact Wave team at any time.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.comunder the 'Podcasts' category.
Check out our courses for PROFESSIONAL AND PERSONAL GROWTH:
For Employees: https://www.wave-bef.com/courses-for-employees
For Managers: https://www.wave-bef.com/courses-for-managers
Welcome to Business Excellence for Managers Podcast, where we explore ideas, strategies, and leaders shaping the future of business.
Today’s guest is John Rossman — a powerhouse in digital transformation, leadership, and operational strategy. John is best known for his pivotal role at Amazon, where he was instrumental in launching and scaling the Amazon Marketplace, one of the company’s most game-changing platforms.
He’s also served as a trusted advisor to global organizations like T-Mobile, helping leaders tackle complex challenges in an increasingly digital world. Beyond consulting, John is a keynote speaker, delivering insights on innovation and transformation to audiences worldwide.
He’s the bestselling author of four books, including The Amazon Way,Think Like Amazon, and his latest, Big Bet Leadership, where he lays out a practical playbook for making bold, high-impact decisions in times of change.
In our conversation, John unpacks what it means to lead in today’s hyper digital era—discussing the balance between innovation and operational excellence, the dangers of mediocrity in successful companies, and the mindset future leaders must adopt to thrive.
Get ready for a deep, stimulating dive with one of the sharpest minds in modern business, John Rossman.
Time stamps:
03:10 Introduction to John Rossman.
06:15 John's Journey and Amazon Experience.
09:00 Big Bet Leadership and Transformation Playbook.
12:00 Motivating Teams for Transformation.
13:25 The Importance of Clear Communication.
17:55 John’s Free E-book.
16:01 Operational Excellence and Lean Six Sigma.
22:00 Strengths and Weaknesses of Amazon.
24:25 The Role of Builders vs. Bureaucrats.
29:15 Raising the Leaders of Tomorrow.
35:00 Services Offered by John Rossman.
36:15 Defining Business Excellence.
John’s Books:
“The Amazon Way on IoT: 10 Principles for Every Leader from the World's Leading Internet of Things Strategies“
“Think Like Amazon: 50 1/2 Ideas to Become a Digital Leader“
“Big Bet Leadership: Your Transformation Playbook for Winning in the Hyper-Digital Era“
“The Amazon Way: Amazon's 14 Leadership Principles“
Free E-book: “The Pig, the Lipstick and the Playbook of Champions; How to Reclaim Your Business and Win” available on John’s website.
Where to find John Rossman:
Website: www.rossmanpartners.com
LinkedIn: https://www.linkedin.com/in/john-rossman/
Twitter: https://x.com/johnerossman
Facebook: https://www.facebook.com/rossmanpartners
YouTube: https://www.youtube.com/results?search_query=%2F%40johnrossman4914
Email: john@rossmanpartners.com
Where to find Juan and Wave Business Excellence Footprint:
Website Wave BEF: www.wave-bef.com
Website: Health, Happiness & Planet: https://www.wave-bef.com/health-happiness-planet
LinkedIn Juan Steigerwald: https://www.linkedin.com/in/juan-eduardo-steigerwald-01710b1/
YouTube WAVE BEF: https://www.youtube.com/@wavebusinessexcellencefoot1034
Instagram: Health, Happiness & Planet: https://www.instagram.com/health_happiness_planet/
Feel free to contact Wave team at any time.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.comunder the 'Podcasts' category.
Check out our courses for PROFESSIONAL AND PERSONAL GROWTH:
For Employees: https://www.wave-bef.com/courses-for-employees
For Managers: https://www.wave-bef.com/courses-for-managers
Are you struggling to get your team on board with change?
With constant change, we must manage transitions effectively while minimizing employee resistance. Whether implementing new standards, restructuring teams, or launching initiatives, change management techniques make the process smoother.
In this episode, I’ll walk you through five key elements of successful change management. You’ll also get a chance to self-evaluate and understand the risks of neglecting these principles.
This is a modified version of a previous discussion—let’s dive in!
Where to find Juan and Wave Business Excellence Footprint:
Wave Business Excellence Footprint - website
Juan Eduardo Steigerwald - LinkedIn
WAVE Business Excellence Footprint - LinkedIn
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Feel free to contact Wave team at any time.
Welcome back to the second part of our engaging conversation with Professors Yevgen Bogodistov and Juergen Moormann.
In Part 1, we discussed the genesis of their inspiring book on burnout prevention. We explored burnout in the workplace, the book's target audience, and the key findings from their research.
The conversation highlighted the need to integrate human and psychological elements into process management, leverage technology for employee well-being, and rethink recruitment and assessment processes to enhance employee fit. Finally, we delved into the importance of redefining efficiency and effectiveness in modern workplaces.
In Part 2, we take the discussion further, exploring how organizations can actively promote well-being and address the challenges of burnout. We dive into strategies for balancing job resources and demands, the importance of employee recharge, and unique concepts for mental wellness. Our guests also share how incorporating psychological indicators into KPIs can create more human-centered management practices.
We also discuss the importance of recognizing early signs of burnout to prevent mental health issues. You'll also hear about tools for continuous improvement in employee well-being, the role of happiness in the workplace, and how music can spark creativity and improve work outcomes.
This episode is packed with practical insights and innovative ideas for promoting healthier, happier, and more productive workplaces.
So, let’s jump back into the conversation with Professors Yevgen Bogodistov and Juergen Moormann as we continue this inspiring dialogue.
Timestamps:
03:10 Balancing Job Resources and Demands.
04:50 The Importance of Employee Recharge.
07:40 Shirin-Yoku Example.
09:25 Incorporating Psychological Indicators in KPIs.
11:40 Promoting Well-Being to Top Management.
15:50 Quantifying the Cost of Employee Well-Being.
17:40 Recognizing and Addressing Burnout.
21:35 Preventing Mental Health Issues in the Workplace.
25:50 Tools for Continuous Improvement in Employee Well-Being.
27:10 The Role of Happiness in the Workplace.
31:20 The Influence of Music on Creativity and Work.
35:00 Where to Find Our Guests and Their Book.
Books mentioned in the conversation:
Process Management and Burnout Prevention: A Human-Centered Approach to Reducing Work-Related Stress-Yevgen Bogodistov & Jürgen Moormann
Where to find Prof. Bogodistov:
LinkedIn: https://www.linkedin.com/in/eugene-yevgen-bogodistov-85a8806/
Website: https://www.mci.edu/en/
Youtube: https://www.youtube.com/results?search_query=eugene+bogodistov
Email: eugenleo@gmail.com
Where to find Prof. Moormann:
Website : https://www.frankfurt-school.de/en/home/research/centres/processlab/
LinkedIn: https://www.linkedin.com/in/juergen-moormann-52427a10/
Email: j.moormann@fs.de
Where to find Juan and Wave Business Excellence Footprint:
Website Wave BEF: www.wave-bef.com
Website: Health, Happiness & Planet: https://www.wave-bef.com/health-happiness-planet
LinkedIn Juan Steigerwald: https://www.linkedin.com/in/juan-eduardo-steigerwald-01710b1/
YouTube WAVE BEF: https://www.youtube.com/@wavebusinessexcellencefoot1034
Instagram: Health, Happiness & Planet: https://www.instagram.com/health_happiness_planet/
Feel free to contact Wave team at any time.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Check out our courses for PROFESSIONAL AND PERSONAL GROWTH:
For Employees: https://www.wave-bef.com/courses-for-employees
For Managers: https://www.wave-bef.com/courses-for-managers
What if burnout is more than just a personal struggle? What if it’s a sign that our workplaces need to fundamentally change?
Welcome to Business Excellence for Managers, where we dive into the strategies and insights that empower leaders to create high-performing, resilient teams. Today, we’re exploring one of the greatest challenges facing modern managers: burnout.
I’m joined by two distinguished experts who bring a wealth of research and practical knowledge on this topic: Professor Yevgen Bogodistov from MCI - The Entrepreneurial School in Innsbruck, Austria, and Professor Jürgen Moormann from the Frankfurt School of Finance & Management in Germany.
Professor Bogodistov is a Full Professor of Strategic Management and Organizational Behavior whose research focuses on burnout, resilience, and how management decisions impact employee well-being. With a PhD in Business Administration from European-University Viadrina in Frankfurt, he has spent years studying the psychological dimensions of workplace stress and burnout prevention.
Professor Moormann, who has nearly three decades of experience at the Frankfurt School, is a specialist in process management and its impact on organizational culture. As the head of the “ProcessLab” research team, he has published extensively on digital transformation and the balance between efficiency and employee satisfaction, particularly in the high-stakes world of finance.
In today’s episode, Yevgen and Jürgen help us unpack the causes of burnout from a management perspective. We’ll discuss how leaders can identify burnout risks early, balance job demands with resources and create a workplace culture that promotes both productivity and employee health.
Join us as we explore actionable steps to prevent burnout and cultivate a healthier work environment.
Timestamps:
00:30 Introduction to the Guests of the Podcast.
04:10 The Genesis of the Book on Burnout Prevention.
07:05 Understanding Burnout in the Workplace.
11:05 Target Audience for the Book.
13:00 Key Findings from Research.
14:55 Understanding Job Demands and Resources.
21:20 The Role of Individual Traits in Burnout.
23:30 The Limitations of Process Management.
30:30 Integrating Human Aspects into Process Management.
32:10 Psychological Elements in Process Management.
36:40 Leveraging Technology for Employee Well-Being.
42:10 Redesigning Recruitment Processes.
42:30 Assessing Employee Fit Through Testing.
46:00 Rethinking Efficiency and Effectiveness.
Books mentioned in the conversation:
Process Management and Burnout Prevention: A Human-Centered Approach to Reducing Work-Related Stress-Yevgen Bogodistov & Jürgen Moormann
Where to find Prof. Bogodistov:
LinkedIn: https://www.linkedin.com/in/eugene-yevgen-bogodistov-85a8806/
Website: https://www.mci.edu/en/
Youtube: https://www.youtube.com/results?search_query=eugene+bogodistov
Email: eugenleo@gmail.com
Where to find Prof. Moormann:
Website : https://www.frankfurt-school.de/en/home/research/centres/processlab/
LinkedIn: https://www.linkedin.com/in/juergen-moormann-52427a10/
Email: j.moormann@fs.de
Where to find Juan and Wave Business Excellence Footprint:
Website Wave BEF: www.wave-bef.com
Website: Health, Happiness & Planet: https://www.wave-bef.com/health-happiness-planet
LinkedIn Juan Steigerwald: https://www.linkedin.com/in/juan-eduardo-steigerwald-01710b1/
YouTube WAVE BEF: https://www.youtube.com/@wavebusinessexcellencefoot1034
Instagram: Health, Happiness & Planet: https://www.instagram.com/health_happiness_planet/
Feel free to contact Wave team at any time.
Check out our courses for PROFESSIONAL AND PERSONAL GROWTH:
For Employees: https://www.wave-bef.com/courses-for-employees
For Managers: https://www.wave-bef.com/courses-for-managers
Have you ever wondered how to master the magic of creating empowered and happy organizations?
In today's episode I speak with Jack Skeels, a former RAND senior analyst, and currently CEO of AgencyAgile, an Agile transformation and coaching firm that helps agencies, consultancies, and other complex service organizations go better, faster, and happier.
His career includes leading Sapient’s 105-person Los Angeles office and founding and executive roles in multiple startups. He is a coach to executives, a thought-leader, and wakes every day driven to create a revolution in leadership and management practices, optimal organization design, and delivery excellence.
Jack shares his personal journey, underscoring the pivotal moments that shaped his understanding of effective management practices. Highlighting the importance of supporting weaker employees, Jack stresses the significance of promoting a positive work environment to drive organizational growth and employee satisfaction.
He discusses the substantial impact of employee happiness on overall organizational performance, shedding light on its often underestimated significance.
Concluding the conversation, Jack shares insights into the skills and traits essential for effective management, touching upon the concept of situational leadership.
Join us as we share the secrets to creating empowered and happy organizations with Jack Skeels, a thought leader and advocate for revolutionizing leadership and management practices.
Timestamps:
[03:10] Jack Skeels' Journey and Passion.
[09:53] “Unmanaged – Master the Magic of Creating Empowered and Happy Organizations.” Summary of the Book.
[12:35] The Importance of Developing Weaker Employees.
[16:05] Measuring Employee Happiness.
[20:52] Root Causes of Ineffective Managers.
[27:05] The Hidden Cost of Project Contagion.
[30:03] The Importance of Celebrating Project Endings.
[32:30] The Concept of Productive Flow.
[34:45] Addressing the Meeting Culture.
[41:33] Key Challenges and Opportunities Faced by Leaders Today.
[43:10] The Layer Cake Organization.
[48:05] What Makes a Good Manager.
[50:53] Managing by Method.
[53:30] Actionable Advice for Managers.
[55:18] Situational Leadership.
[58:00] Services Offered by Jack and Where to Find Him.
Books mentioned in the podcast:
Henry Mintzberg “Managers Not MBAs”.
Edgar Schein “Humble Inquiry”.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Where to find Jack Skeels:
LinkedIn: https://www.linkedin.com/in/jackaskeels/
Website: https://agencyagile.com/
Book: Jack Skeels “Unmanaged: Master the Magic of Creating Empowered and Happy Organizations”
Where to find WAVE-Business Excellence Footprint:
Website: www.wave-bef.com
LinkedIn Juan Steigerwald: https://www.linkedin.com/in/juan-eduardo-steigerwald-01710b1/
YouTube: https://www.youtube.com/@wavebusinessexcellencefoo 1034
Instagram: https://www.instagram.com/wave.bef/
Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video
Feel free to contact Wave team at any time.
Check out our courses for PROFESSIONAL AND PERSONAL GROWTH:
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For Employees: https://www.wave-bef.com/courses-for-employees
For Managers: https://www.wave-bef.com/courses-for-manage
Have you ever wondered about the profound connection between achieving business excellence and ensuring environmental sustainability? Well, today's episode is all about that connection.
We speak about the importance of sustainability in business, particularly for small businesses, sharing a success story of a local coffee shop.
Joining us is a prominent guest, Kumar Vijayendra, an accomplished author and speaker recognized for his expertise in Sustainable Operations Management. With an international perspective and nearly two decades of experience in driving operational excellence, Kumar is on a mission to guide businesses towards strategies grounded in the 4Ps of Sustainability - People, Planet, Profit, and Purpose.
Kumar's thought-provoking articles have been featured in leading trade journals and respected research publications. His newly released book, "The Sustainable Entrepreneur", provides invaluable insights on leveraging sustainability for enhanced environmental impact and profitability.
As President of Footsteps and serving on various boards, Kumar's expertise is recognized across industries. He has been invited as a member of the Forbes Business Council in recognition of his thought leadership and contribution to small business sustainability.
Kumar holds an MBA from the University of Pittsburgh with a certification in Sustainability. He is a certified Six Sigma Green belt, a Certified Scrum Master, and a certified executive coach.
I am thrilled to introduce you to my amazing guest, Kumar :-)
Timestamps:
[03:50] Kumar’s Journey Highlights and Discovering and Nurturing His Passion.
[08:45] A dive Into Kumar’s Recently Published Book, "The Sustainable Entrepreneur."
[15:20] The Four Ps: People, Planet, Profit, and Purpose.
[22:15] Attracting People Resonating with Your Purpose and Objectives.
[24:40] Small Business Challenges.
[27:45] Inspiring Success Story from a Community Oriented Local Coffee Shop.
[34:103] Kumar's Services and Contact Information.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Where to find Kumar Vijayendra:
LinkedIn: https://www.linkedin.com/in/Kumar-Vijayendra/
Instagram: https://www.instagram.com/iamkumar_v/?igshid=MzRlODBiNWFlZA%3D%3D
Facebook: https://www.facebook.com/profile.php?id=100090709182026
Website: https://iamkumarv.com/
Where to find WAVE-Business Excellence Footprint: Website: www.wave-bef.com
LinkedIn Juan Steigerwald: https://www.linkedin.com/in/juan-eduardo-steigerwald-01710b1/
YouTube: https://www.youtube.com/@wavebusinessexcellencefoot1034
Instagram: https://www.instagram.com/wave.bef/
Feel free to contact Wave team at any time.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Check out our courses for PROFESSIONAL AND PERSONAL GROWTH:
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For Employees: https://www.wave-bef.com/courses-for-employees
For Managers: https://www.wave-bef.com/courses-for-managers
In today's episode, we explore the power of networking for achieving career goals.
Our guest, Matt Sitter, who lives in San Francisco, is the CEO of AFN (Advantage Foundry Network), which is a global CEO Network dedicated to finding opportunity in change. In this role, Matt enables the collective and diverse wisdom of AFN’s membership to help Leaders deal with challenges, from dealing with their board to aligning their teams to driving their products into new markets.
He eagerly embraces his vocation, building great relationships, teams, organizations, and networks. He is also the Founder and Principal of Kinetic Path, offering executive coaching, leadership development programs, and analysis of team effectiveness.
Matt has created tools for communication assessment, leader prioritization, and meeting optimization, advising leaders across diverse industries such as Technology, Private Equity, Hedge Funds, Defense, Real Estate, Healthcare, and more.
With a background in optimizing performance as a senior leader at organizations like the McChrystal Group, Matt's philosophy is shaped by collaborations with industry leaders, the military, and the public sector.
I am thrilled to introduce you to this amazing guest, Matt :-)
Timestamps:
[02:23] Explore our guest's business trajectory and passion.
[05:15] Delve into the role of networking for managerial and senior leaders' business success.
[08:05] The significance of growing and nurturing managers' networks.
[12:10] Qualities of an outstanding networker.
[14:50] A well-known figure with exceptional networking skills.
[16:30] About AFN (Advantage Foundry Network) and its offerings.
[20:40] Insights on what CEOs worldwide are sharing about their current challenges today.
[22:13] Actionable tools and techniques for managers post podcast.
[26:08] Where to connect with Matt.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Where to find Matt Sitter:
Advantage Foundry Network - Website
Kinetic Path LLC (thekineticpath.com) - Website
Recommended courses:
Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video
Where to find Wave Business Excellence Footprint:
Juan Eduardo Steigerwald - LinkedIn
Wave Business Excellence Footprint - Website
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Feel free to contact Wave team at any time.
In today's episode we are going to speak about optimizing leadership skills, company culture and boosting “Mojovation”, which is a word used frequently by Joe Apfelbaum.
I have the pleasure of introducing you to Joe. He is the CEO and founder of Ajax Union, a B2B digital marketing agency in Brooklyn, NY. He’s a business strategist, LinkedIn expert, and Certified Google Trainer.
He enjoys speaking and writing about digital marketing, professional networking, and personal development in his seminars, webinars, and articles.
Joe is an author of various books. He has built several multi million dollar businesses. I am personally inspired by Joe’s high energy and positivity.
He is on a mission to help 1,000 hungry entrepreneurs go from frustration to ‘Mojovation’ via his online courses, books, and speaking engagements.
I am thrilled to introduce you to my amazing guest, Joe.
Timestamps:
[02:40] Joe’s path to passion.
[05:35] “Mojovation”: a deep dive into joe Apfelbaum's motivational world.
[07:52] Joe’s insights on traits of a good leader.
[10:15] Skillful leadership: Joe’s personal journey of growth.
[12:10] Joe on identifying and nurturing team leaders.
[14:45] Cultivating company culture.
[18:15] Joe shares insights on modern leadership challenges.
[19:40] Joe Apfelbaum’s do's and don'ts of strengthening your brand.
[22:40] Author spotlight: exploring Joe’s books on leadership and growth.
[26:40] Joe’s services and where to find him.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Where to find Joe Apfelbaum, his products and services:
Evyrgreen Networking: Overview - LinkedIn
Recommended WAVE courses:
Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video
Where to find WAVE-Business Excellence Footprint:
Juan Eduardo Steigerwald - LinkedIn
Wave Business Excellence Footprint - website
WAVE Business Excellence Footprint - LinkedIn
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Feel free to contact Wave team at any time.
Excited to introduce our next podcast episode with the remarkable Rick A. Morris!
Rick is a certified Scrum Agile Master, best-selling author, and sought-after international keynote presenter. With credentials like PMP, MPM, Scrum Agile Master, and more, he's made a lasting impact across various industries. Rick has over 100 successful Project and Portfolio Management implementations to his name.
As the author of four books, including the Amazon #1 best-seller "No Day But Today!" and a regular voice on "The Work/Life Balance" radio show, Rick's insights are invaluable. He's now the National Delivery Lead for Enterprise Portfolio and Program Management Services at Centric Consulting, continuing his pursuit of excellence.
Today, our conversation explores SCRUM's compatibility with other project management methodologies.
If you already heard the conversation with Rick in the First WAVES podcast, then please note that this is the same recording, because I find this content very helpful for you as a manager as well.
Timestamps:
[03:20] Rick’s journey to where he is today.
[09:45] Exploring the world of SCRUM/Agile.
[14:55] The first steps in implementing Agile.
[26:30] Pros and cons of the SCRUM method.
[28:25] Agile vs. other project management methods: a closer look.
[31:20] Rick Morris: author of insightful books.
[39:05] Project manager at GE.
[42:50] Services offered by Rick and where to find him.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Where to find Rick Morris:
Rsquaredconsulting.com - Website
Where to find Juan and WAVE-Business Excellence Footprint:
Wave Business Excellence Footprint - website
Juan Eduardo Steigerwald - LinkedIn
WAVE Business Excellence Footprint - LinkedIn
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Courses recommended by Wave-BEF:
Wave Business Excellence Footprint - website
Feel free to contact Wave team at any time.
Think about how long you'll be working in your life. You should enjoy what you do because it makes you a more energetic and enthusiastic leader.
I'm excited to introduce our special guest, Mustafa Ammar. He's from Egypt, and he's traveled all over the world and is fluent in seven languages! Just like me, he thinks of himself as a global citizen.
Mustafa helps people make smart career moves. In other words, he's an expert at making your job feel less like work. Your job should be something that makes you happy and adds value to your company. If your job makes you tired and unhappy, it's harder to be successful.
Mustafa has changed careers many times, and he can give you the tools to make your next career move easier and less stressful.
He's been successful in many different fields, like pharmacy, working as a diplomat in China and Malawi, and in a big bank. Through it all, he focused on living his dream life, not the life others expected from him. He wants to help you make those big career changes, so you can follow your passions with confidence.
In his company called "The Passion MBA," they have a step-by-step plan for people who want to change careers, and they guide you, so you don't take big risks in your career change.
Timestamps:
[03:35] Managers thrive with motivated employees. Explore reasons behind hesitations in pushing employee development.
[08:05] Indicators of employee satisfaction or dissatisfaction. Learn the manager's role in guiding growth.
[11:27] Strategies for managers to support employee development.
[14:35] Do managers truly face limited growth prospects?
[18:10] Signs that indicate when it's time for a manager to consider moving on.
[20:30] Effective ways for managers to transition without “burning bridges”.
[22:05] Mustafa's book, "Time to Move On," and its benefits for middle and senior managers.
[25:05] Advice for managers taking their next career steps.
[26:13] Explore Mustafa's "Passion Blueprint" methodology for leadership development.
[29:55] Mustafa's services supporting managers and leaders.
[31:42] Cross-cultural aspect of leadership development.
[40:40] Where to find Mustafa Ammar?
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Where to find Mustafa Ammar:
Courses recommended by Wave-BEF:
Wave Business Excellence Footprint - website
Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video
Where to find Juan and WAVE-Business Excellence Footprint:
Wave Business Excellence Footprint - website
Juan Eduardo Steigerwald - LinkedIn
WAVE Business Excellence Footprint - LinkedIn
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Feel free to contact Wave team at any time.
In today's episode we delve into the art of storytelling and explore how you can learn a couple new tips and tricks to further improve your presentation and meeting skills.
It's my privilege to introduce you to Doug Thompson, a resident of Austin, Texas, and a seasoned storyteller plus TEDx Speaker. He specializes in telling stories and helping others learn storytelling skills and makes complex topics understandable for everyone.
He spent over two decades at Microsoft as their Director Technology Strategist and Artificial Intelligence Ambassador.
Today, Doug is the Chief Education Architect at Tanium, and he also hosts his own podcast titled The Doug Thompson Podcast.
Timestamps:
[01:35] Doug’s journey to storytelling.
[06:40] World-renowned individuals who have successfully applied storytelling techniques.
[08:40] The secrets of effective storytelling.
[11:50] The art of listening; good storyteller is a better listener.
[18:00] The power of storytelling in the modern corporate world: transforming employees and managers.
[22:15] Incorporate storytelling techniques into meetings and acquisitions.
[28:30] 3 Do's and don'ts for storytellers.
[41:25] Exploring Doug Thompson's offerings and reach.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Where to find Doug Thompson:
Doug Thompson TedX Talks - YouTube
Where to find WAVE Business Excellence Footprint:
Juan Eduardo Steigerwald - LinkedIn
Wave Business Excellence Footprint - website
WAVE Business Excellence Footprint - LinkedIn
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Courses recommended for career development:
Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video
Feel free to contact Wave team at any time.
This conversation is the same recording that was posted on the First Waves for Employees platform but also has a significant value to management.
Today's episode is all about Lean, Continuous Improvement and much more. Mark Graban is an internationally recognized consultant, author, professional speaker, podcaster, and entrepreneur. He builds upon a deep education in engineering and management with practical experience working in multiple industries to apply methods including Lean management, continuous improvement, statistical methods, and people-centered leadership approaches.
He has learned, practiced, and taught these methodologies in settings including manufacturing, healthcare, and technology startups. Working independently since 2010, and in partnership with other consulting groups, Mark enjoys working with organizations that are looking for better ways to improve, with leaders who are willing to lead that charge. Mark is also a Senior Advisor to the software company KaiNexus.
He is the founder and lead blogger and podcaster at LeanBlog.org, started in January 2005.
He is the author of "Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement "(Productivity Press) and co-authored “Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements. Both books received the prestigious Shingo Research Award. He was the editor of the anthology "Practicing Lean." Another successful book by Mark is titled "Measures of Success: React Less, Lead Better, Improve More."
He has recently published a brand-new book called, “The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.”
Timestamps:
[03:00] Exploring Mark's passion and his journey to his current work.
[06:37] Understanding the application of Lean in healthcare and its differences and similarities compared to other industries.
[10:40] Example of a Lean deployment in a hospital.
[15:40] Discovering strategies for maintaining Lean sustainability in hospitals with high staff rotation.
[21:05] Learning about Mark's award-winning books and the process behind receiving the prestigious Shingo Award.
[23:35] Exploring the content of Mark's book titled "Measures of Success: React Less, Lead Better, Improve More."
[27:45] Gaining insights from Mark's book "Practicing Lean: Learning How to Learn to Get Better... Better."
[30:00] Diving into Mark's latest book, "The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation."
[38:30] How to combine innovation with process improvement.
[40:40] A practical takeaway or tool for enhancing workplace efficiency.
[43:25] Discovering the services Mark offers and where listeners can connect with him.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Where to find Mark Graban:
Mark Graban (@mgraban) - Instagram
Where to find Juan and WAVE-Business Excellence Footprint:
Wave Business Excellence Footprint - website
Juan Eduardo Steigerwald - LinkedIn
WAVE Business Excellence Footprint - LinkedIn
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Courses recommended by Wave-BEF:
Wave Business Excellence Footprint - website
Six Sigma White Belt Training | WAVE-BEF Academy
Lean Practitioner Training (English) | WAVE-BEF Academy
Feel free to contact Wave team at any time.
In today's episode we will speak Dean Meyers from New York, a design thinking and innovation trainer, coach, and consultant. He has been teaching people how to apply visual thinking and design thinking in technology since the Macintosh arrived on desktops with the first graphical user’s interface.
He has employed techniques including graphic facilitation and LEGO® SERIOUS PLAY® to help entrepreneurs, startups, managers, and C-suite decision makers do better work, build stronger teams, and become more than design thinkers: they are design DOERS. His motto is, "Be Brave and ITERATE!".
Dean is one of the authors of "The World of Visual Facilitation", and he is a former faculty member of the American Management Association. Today, he is applying all his experience and skills at U.S. Bank as the innovation facilitator.
I am excited to introduce you to this amazing guest, Dean.
Timestamps:
[01:45] From start to success: Dean’s journey.
[06:30] Exploring design thinking and innovation.
[10:40] Design thinking solutions for your business.
[14:00] Timelines in design thinking projects.
[19:00] Design thinking triumphs in various sectors.
[20:50] Placing your design thinking team in the hierarchy.
[25:30] Mistakes in design thinking implementation.
[26:55] Ensuring long-lasting and sustainable design thinking results.
[30:00] Calculating ROI with design thinking.
[34:45] Pilot testing design thinking.
[36:10] Global digital design thinking strategies.
[37:25] Harmonizing design thinking with other programs.
[43:05] A quick design thinking tool.
[44:40] Where to find Dean.
Freebie - Value Proposition Canvas video tutorial by WAVE
Where to find Dean:
email: Dean@deanmeyers.net
Courses for career development recommended by Wave:
Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video
Where to find Juan and WAVE-Business Excellence Footprint:
Wave Business Excellence Footprint - website
Juan Eduardo Steigerwald - LinkedIn
WAVE Business Excellence Footprint - LinkedIn
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Feel free to contact Wave team at any time.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
In today's episode we are going to speak about the essence of emotional intelligence and its profound impact on leadership. While often overlooked as a leadership quality, many forward-thinking organizations now integrate emotional intelligence into their hiring process.
Reflecting on my career journey, EI was probably one of the key drivers that helped me climb the corporate ladder so quickly, despite being the youngest and the least experienced person at the time.
In this episode my special guest speaks about how working with emotional intelligence can make you understand your team members better and inspire greater motivation, job satisfaction and elevated performance.
I'm excited to introduce our esteemed guest, Diana Lowe, an authority in emotional intelligence.
Diana is the CEO of Blue Light Leadership, a company dedicated to cultivating emotional intelligence among remote leaders. She is an executive coach who works with directors to C-Suite executives in Fortune 500 companies to transform their team spirit and communication, resulting in turning low-performing teams into highly productive and engaged teams. Her company focuses on using evidence-based research from positive psychology to combat rising stress and anxiety so you as a leader can thrive in navigating uncertainty.
Timestamps:
[02:40] Exploring the path to Diana’s passion discovery.
[07:55] Discovering the link between emotional intelligence and leadership.
[13:35] Emotions run everything we do.
[15:20] Modern epidemic of loneliness.
[16:00] Using EI to gain deeper insights into the team.
[17:25] Empowering listeners with an actionable task.
[24:40] Navigating situational awareness; clarity and autonomy.
[26:20] Working on our emotional vocabulary.
[35:10] Diverse approaches to handling unpleasant situations.
[38:15] Is your inner narrative reflecting the reality?
[39:55] Services provided by Diana and details on where to find her.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Blue Light Leadership - Emotional Intelligence Training For Leaders - Website
Diana Lowe - Emotional Intelligence Expert - Instagram
Recommended by Diana test to take:
Personality Test, Personality Assessment: VIA Survey | VIA Institute (viacharacter.org)
MBTI test (www.themyersbriggs.com)
Where to find Juan and WAVE-Business Excellence Footprint and recommended courses:
Wave Business Excellence Footprint - website
Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video
Juan Eduardo Steigerwald - LinkedIn
WAVE Business Excellence Footprint - LinkedIn
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Feel free to contact Wave team at any time.
In today's episode, we dive into the fascinating world of applying Amazon's principles to your company. Besides Jeff Bezos, there is another person who can tell us more. His name is Steve Anderson, and he is an expert in strategic risk and business growth.
Drawing on decades of experience in the insurance industry, he wrote the book called, “The Bezos Letters: 14 Principles to Grow Your Business Like Amazon”, which has become a Wall Street Journal, USA Today, and international bestseller. With hundreds of thousands of followers, Steve has been handpicked by LinkedIn as one of the world’s most influential thought leaders. He is also Co-founder and CEO of the company called Catalyit.
Get ready to be inspired as we introduce you to our exceptional guest, Steve Anderson, and explore the powerful strategies he has to share.
Timestamps:
[01:40] Introduction and Steve's journey to where he is today.
[05:20] What intrigued Steve about Jeff Bezos?
[07:20] Jeff Bezos' principles for Amazon's growth and their relevance to all businesses.
[16:30] The importance of being obsessed with customer business, not just customer focused.
[17:50] The 3 Customer Experience Pillars and their implementation in your own company.
[20:15] Amazon’s rating and reviews plus questions feature.
[22:35] Prime, customers’ needs and customer focus.
[27:50] The significance of the "It's Always Day 1" mindset for business growth.
[32:30] Two types of decisions companies can make according to J. Bezos.
[36:50] “The Bezos Letters. 14 Principles to Grow your Business Like Amazon” book.
[37:40] Criticism faced by Amazon.
[37:40] Services provided by Steve and where to find him.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Where to find Steve Anderson:
The Bezos Letters by Steve Anderson and Karen Anderson - Book
email: steve@thebezosletters.com
Links to recommended courses:
Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video
Where to find WAVE-Business Excellence Footprint:
Juan Eduardo Steigerwald - LinkedIn
Wave Business Excellence Footprint - Website
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Feel free to contact Wave team at any time.
Today's episode is all about the world of IT and your company’s digital transformation.
My special guest is Ali Davachi, who is a Forbes Author, a digital transformation expert and Founder/CEO of Realware LLC. His goal is to provide frictionless technology that liberates business and accelerates outcomes.
Ali says that the best businesses have a “secret sauce”, which is their unique value, that makes them distinctive to other similar businesses and powers their success. And yet when they try to leverage technology that promises to optimize and accelerate their business, they find that the technology forces process changes that compromise their unique value. This is where he and his team can make a digital transformation journey a successful one!
I am excited to introduce you to this amazing guest, Ali.
Timestamps:
[01:35] Ali’s story and his background.
[07:10] Key questions for business leaders prior to technology/process upgrade.
[12:10] Dangers of IT systems taking on a life of their own.
[15:10] Ali’s book “Rapid Transformation - An Outcomes-Based Approach to Drive Results”. Insights into the “RAPID” method of development.
[20:50] Importance of business change management in digital transformation.
[22:30] Changing organizational mindset for outcome-driven IT and transformation.
[26:50] Managing risk in digital transformation.
[30:10] Varying definitions of risk across different regions.
[32:40] Three key questions before embarking on a digital transformation.
[33:30] Ali’s services and contact information.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Where to find Ali:
Realware - Website Ali Davachi - Website Ali Davachi - LinkedIn Ali Davachi - Twitter
Recommended courses:
Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video
Where to find Juan and WAVE-Business Excellence Footprint:
Wave Business Excellence Footprint - website
Juan Eduardo Steigerwald - LinkedIn
WAVE Business Excellence Footprint - LinkedIn
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Feel free to contact Wave team at any time.
Today's episode delves into the fascinating realm of optimizing your managerial skills through the power of breath. Join me in welcoming our incredible guest, Fleur Conway who is originally from England and now residing in Spain. Over the years, she has gained much knowledge and experience in many areas of health and well-being.
Fleur's impressive credentials include:
· Buteyko method breathing instructor
· Oxygen advantage advanced instructor
· Low pressure fitness trainer
· Emotional life coach
· Bach flower therapist
With her diverse skill set, Fleur´s aim is to help us find our balance in all aspects of our life by focusing on breath, body, mind and soul using easy and accessible tools.
I am thrilled to introduce you to my amazing guest, Fleur :-)
Timestamps:
[01:42] The importance of proper breathing.
[05:10] The location of the diaphragm.
[08:35] Techniques for exercising the diaphragm.
[12:30] Uncovering the reasons for losing our natural breathing instinct.
[15:22] Enhancing managerial resilience: preparing for stressful situations.
[23:30] Functions of the vagus nerve.
[20:55] Post-stress relief: recommendations for calming the nervous system.
[26:55] How proper breathing enhances managerial skills.
[29:05] Overview of services Fleur offers to clients.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Where to find Fleur Conway:
Well-Being For Children: A handbook for parents to support the emotional well-being of their children Co-authored book.
Recommended courses:
Wave Business Excellence Footprint - website
Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video
Where to find Juan and WAVE-Business Excellence Footprint:
Wave Business Excellence Footprint - website
Juan Eduardo Steigerwald - LinkedIn
WAVE Business Excellence Footprint - LinkedIn
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Feel free to contact Wave team at any time.
In this episode, we explore the art of mastering your talk. Our words have the power to make a lasting impact, whether positive, neutral, or negative. Drawing from my 20+ years in senior management, I've witnessed firsthand the influence of effective communication on overall business performance. As managers, we operate in a people-centric realm and must equip ourselves with the tools and tricks for effective interpersonal communication.
I have the honor to present you an amazing guest from Canada. His name is Brenden Kumarasami, who is the founder of MasterTalk, where he helps us master the art of public speaking and communication. Through his channel, "Master Your Talk," he addresses the challenges people face when speaking on stage, empowering them to deliver confident and compelling presentations.
In this discussion, we focus on the significance of presentation and communication skills specifically for managers. Whether you oversee a team or regularly interact with higher-level executives, this episode provides invaluable insights.
It's my pleasure to introduce you to the remarkable Brenden Kumarasamy.
Timestamps:
[02:23] Discovering Brenedn’s passion and the birth of MasterTalk?
[04:23] The power of effective communication; why managers must muster presentation skills.
[05:40] Most common communication challenges faced by managers.
[10:54] Key tricks for maintaining a powerful voice.
[14:30] Brenden’s definition of a manager who is a good communicator and presenter.
[16:47] Brenden’s services offered to his clients.
[18:25] How to deliver constructive feedback to underperforming employees.
[23:57] On-stage strategies; recommendations for managers during presentations.
[27:06] Discover more about Brenden Kumarasamy's coaching services and online presence.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Where to find Brenden and MasterTalk:
Free Workshop to Improve Communication Skills
Recommended courses:
Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video
Where to find WAVE-Business Excellence Footprint:
Juan Eduardo Steigerwald - LinkedIn
Wave Business Excellence Footprint - website
WAVE Business Excellence Footprint - LinkedIn
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Feel free to contact Wave team at any time.
One of the frequently asked questions I receive from managers is: Who should I train when I want to start a Business Excellence initiative? This query can arise from a person who already has a program running or is considering starting one. Prepare to be surprised by some of the answers!
In this episode, I will provide you with numerous strategies for selecting the ideal candidates for your program.
And that's not all! I've also included three freebies to enhance your journey:
1) Action Plan
2) The Modular Development Plan for Employees and Managers (link available to download as a freebie)
3) Trainee Selection Template (link available to download as a freebie) 3 Freebies "Who Should I Train and How Many?"
I will also provide you with 10 fundamental questions you need to ask yourself when selecting the right people.
Furthermore, I discussed the 7 do´s and the 5 don´ts when it comes to selecting your trainees.
A common question that arises is: How many should I train and is there a limit to the number of people that should be trained? Finding the answer was not an easy task, but after numerous deployments, I have discovered the precise "tipping point." There are specific certification levels and training types where a limit exists on the number of people that should be trained. If we exceed this limit, it will not be ideal for the organization.
Enjoy this episode and gain valuable insights!
Timestamps:
[1:25] Who should I train and basic information of the training types.
[9:24] Example of one of my employees.
[13:50] Ideas for your “High Performers Program”.
[15:15] 10 basic questions to ask yourself when choosing a trainee.
[20:22] 7 do´s when selecting your trainees .
[21:46] 5 don´ts when selecting your trainees.
[25:06] Is there a limit to the number of people I should train? How many should I train?
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Links to websites and products:
3 Freebies "Who Should I Train and How Many?"
Wave Business Excellence Footprint - website
Lean Six Sigma Yellow Belt Training - WAVE-BEF Academy
Six Sigma White Belt Training - WAVE-BEF Academy
Lean Six Sigma for Managers (LSSfM) Course - 1.5 min video
Juan Eduardo Steigerwald - LinkedIn
WAVE Business Excellence Footprint - LinkedIn
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Feel free to contact Wave team at any time.