This conversation is the same recording that was posted on the First Waves for Employees platform but also has a significant value to management.
Today's episode is all about Lean, Continuous Improvement and much more. Mark Graban is an internationally recognized consultant, author, professional speaker, podcaster, and entrepreneur. He builds upon a deep education in engineering and management with practical experience working in multiple industries to apply methods including Lean management, continuous improvement, statistical methods, and people-centered leadership approaches.
He has learned, practiced, and taught these methodologies in settings including manufacturing, healthcare, and technology startups. Working independently since 2010, and in partnership with other consulting groups, Mark enjoys working with organizations that are looking for better ways to improve, with leaders who are willing to lead that charge. Mark is also a Senior Advisor to the software company KaiNexus.
He is the founder and lead blogger and podcaster at LeanBlog.org, started in January 2005.
He is the author of "Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement "(Productivity Press) and co-authored “Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements. Both books received the prestigious Shingo Research Award. He was the editor of the anthology "Practicing Lean." Another successful book by Mark is titled "Measures of Success: React Less, Lead Better, Improve More."
He has recently published a brand-new book called, “The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.”
Timestamps:
[03:00] Exploring Mark's passion and his journey to his current work.
[06:37] Understanding the application of Lean in healthcare and its differences and similarities compared to other industries.
[10:40] Example of a Lean deployment in a hospital.
[15:40] Discovering strategies for maintaining Lean sustainability in hospitals with high staff rotation.
[21:05] Learning about Mark's award-winning books and the process behind receiving the prestigious Shingo Award.
[23:35] Exploring the content of Mark's book titled "Measures of Success: React Less, Lead Better, Improve More."
[27:45] Gaining insights from Mark's book "Practicing Lean: Learning How to Learn to Get Better... Better."
[30:00] Diving into Mark's latest book, "The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation."
[38:30] How to combine innovation with process improvement.
[40:40] A practical takeaway or tool for enhancing workplace efficiency.
[43:25] Discovering the services Mark offers and where listeners can connect with him.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Where to find Mark Graban:
Mark Graban (@mgraban) - Instagram
Where to find Juan and WAVE-Business Excellence Footprint:
Wave Business Excellence Footprint - website
Juan Eduardo Steigerwald - LinkedIn
WAVE Business Excellence Footprint - LinkedIn
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Courses recommended by Wave-BEF:
Wave Business Excellence Footprint - website
Six Sigma White Belt Training | WAVE-BEF Academy
Lean Practitioner Training (English) | WAVE-BEF Academy
Feel free to contact Wave team at any time.