Jess Butcher MBE has built a career at the intersection of technology and consumer behaviour. She co-founded AR pioneer Blippar and has since turned her attention to a growing issue: how AI and social media are shaping our brains, behaviour, and wellbeing.
In this episode, Jess shares what she’s learned as a founder, why female entrepreneurs still struggle to access funding, and why she believes brands must take responsibility for the attention economy they help create. We discuss how “More Soul, Less Scroll” is encouraging healthier digital habits, and the practical steps companies can take to drive positive change.
Timestamps
00:00 - Intro
01:41 - Jess’ background as a female founder
05:56 - How Jon used Jess’ QR code startup
13:19 - Why Blippar ultimately failed
17:34 - The lessons from Blippar’s failure
21:30 - Why female founders struggle to get funding
25:50 - The characteristics of successful founders
31:15 - How AI is re-wiring our brains negatively
34:05 - Why social media is ruining our lives
40:09 - Why is this problem getting worse if we know about it?
44:17 - What ScrollAware is trying to do about the problem
48:38 - Which brands are taking responsibility for this problem best?
54:46 - Less Scroll More Soul sleeping bags
Craig Brommers, CMO of American Eagle, joins us to go behind the scenes of one of the most talked-about campaigns of the year: Sydney Sweeney for American Eagle. We dig into why the reaction was so extreme, why they stuck with the original plan, and what really happened behind the headlines
After an illustrious 37-year career in advertising, legend David Droga is stepping down as CEO of Accenture Song and retiring. Under his leadership, Song grew 8% to $20 billion in FY25, up from $19 billion the previous year. A fitting closing act for one of the industry’s most creative leaders.
In this second conversation with David, we reflect on his career, the lessons he’s learned, and what he would do if he were starting from scratch. From creativity’s place at the heart of business to the power of simple ideas, David shares the philosophies, failures, and insights that have defined his journey.
Timestamps
00:00:00 - Start
00:02:45 - Lessons from being CEO of Accenture Song
00:06:01 - Why creativity needs to be at the forefront of businesses
00:11:01 - How technology can enable creativity, rather than kill it
00:18:42 - What is David Droga most proud of leaving as his legacy
00:27:40 - What what David Droga do if he were starting from scratch
00:29:59 - What are the traits of David Droga’s favourite clients
00:34:59 - What trends are overrated and underrated according to David Droga
00:40:52 - David Droga ideas that never saw the light of day
00:43:58 - The business that almost came before Droga5
00:46:49 - The size of the idea is 50x more important than the budget
00:48:10 - Droga’s best campaign on a small budget
00:56:31 - Power of building on a campaign platform
01:02:06 - The power of simple ideas
01:07:48 - The most "Aussie" thing Droga has ever done
Richard Shotton, author of The Choice Factory and the newly released Hacking the Human Mind, joins us to explore the behavioural science behind the world’s most iconic brands. From Guinness’ 119.5 second pour to Red Bull’s unconventional rise, Richard explains the psychological shortcuts that drive consumer decisions. We cover why 4-star reviews beat 5-stars, the secret behind Liquid Death’s success, and how humour, jingles, and even “concrete expressions” can help brands stick in our minds.
Timestamps:
00:00 - Start
01:07 - Why Richard is launching a new book
02:54 - Why Guinness takes 119.5 seconds to pour
05:46 - Why a 4 star review is better than a 5 star review
07:50 - Why the Pratfall effect is so powerful
11:00 - Why Aperol Spritz has become so popular
18:18 - The behavioural science behind the Liquid Death success
21:06 - Why consistency works according to behavioural science
27:49 - Why Red Bull succeeds while defying convention
34:15 - The labour illusion; Dyson Example
41:03 - Why does the “You’re Not You When You’re Hungry” strapline work
43:01 - Why we need to use humour more
45:12 - Why has KFC dominated the fried chicken market?
49:41 - The secrets behind the success of Pringles
53:58 - Why jingles stick in our heads
58:23 - How Apple used “Concrete Expressions”
Dame Carolyn McCall OBE is the CEO of ITV, the UK’s biggest commercial broadcaster. She was previously CEO of The Guardian Media Group and easyJet, and currently serves as President of The Marketing Society.
This year marks 70 years of TV advertising, celebrated with the launch of the new report, Living Room Legends, which explores the best ads of the past seven decades.
Dame Carolyn joins Jon to discuss the report, why TV advertising is here to stay, and to reflect on some of the greatest ads of all time.
Timestamps
00:00 – Intro
00:42 – 70 years of advertising
02:11 – Carolyn’s vision for the future of marketing
04:15 – Why we need more marketers on boards
05:25 – How a CMO can become a CEO
08:15 – Overseeing the UK’s biggest commercial broadcaster
11:35 – How ITV is competing with global streaming giants
13:19 – How ITV collaborates with the streaming giants
15:15 – The recipe for a long-term hit TV show
17:37 – Is TV advertising dead?
22:47 – Is TV effective for Gen Z?
24:31 – The Living Room Legends report, celebrating 70 years of advertising
27:08 – The most emotional ad for Carolyn
28:06 – What ads have made Carolyn McCall laugh
29:10 – Advertising campaigns that have changed culture
31:42 – Airing an ad within 72 hours of Christian Eriksen’s cardiac arrest
32:23 – Which campaigns have improved over the years
33:34 – The best examples of romanticising the product
35:13 – Why more SMEs are advertising
35:52 – The future of TV advertising
What separates an ordinary manager from an extraordinary leader? Psychologist, best-selling author, and former NBA player John Amaechi joins us to explore the qualities that define great leadership in today’s world. From self-awareness and vulnerability to empowering others and giving credit, John shares why intimidation fails, how to harness your personal value proposition, and why leaders must keep learning.
Timestamps
00:00:00 - Intro
00:01:17 - Reflecting on masculinity
00:03:42 - What does “ordinary” actually mean?
00:07:51 - Discovering your personal value proposition
00:09:24 - Going from functional manager to leader
00:15:03 - Misconceptions on leadership
00:17:16 - Is Trump having an effect on how we see leadership?
00:19:22 - Why intimidation is a terrible leadership tactic
00:23:14 - The importance of self awareness as a leader
00:29:56 - Do highly accomplished people lack self assurance?
00:32:58 - The desire to learn and having vulnerability
00:40:37 - The importance of giving people credit
00:44:22 - Accessing your library of experiences
00:51:53 - Reconising our own weaknesses
00:57:03 - The power of empowering others
00:59:41 - Do different generations lead differently?
01:02:49 - How to find time to learn as a leader
What makes a world-class CMO? In this masterclass, we’re joined by Jane Wakely, CMO of PepsiCo, and Neil Barrie, founder of 21st Century Brands, to explore the strategies that drive growth of billion dollar brands. We discuss why CFO partnerships matter, how to reappraise established brands, and why creativity, whether through celebrity campaigns or a giant Cheetos thumb, still drives results. Plus, Jane and Neil share practical lessons on making change happen inside complex organisations.
Timestamps
00:00 - Intro
01:28 - What are the attributes of a successful CMO?
07:57 - Why Neil created the CMO Thrive Guide
10:32 - Surprising things about Neil’s CMO research
12:44 - How Jane approached the first 90 days at PepsiCo
16:27 - The importance of the CFO and CMO relationship
22:22 - How marketers can influence the boardroom
25:44 - Managing over 20 $1b+ brands
27:52 - Navigating the complexity of a huge portfolio
32:25 - How large brands can “Stay Up”
34:49 - Why you should reappraise brands
41:05 - The impact of celebs in advertising
44:45 - Why the Cheetos giant thumb was effective
47:51 - PepsiCo’s involvement in Women’s sport
52:41 - How to make change happen in an organisation
Returning guest and everyone's favourite marketing professor, Mark Ritson, is back. As usual, Mark comes out firing with some no nonsense advice to all marketers. He talks about AI taking over his Mini MBA, leaving Marketing Week, why pricing is the most important P and some rules for creativity. Sit back and soak up the knowledge from Mr Mark Ritson.
Timestamps
00:00 - Intro
01:06 - Why Mark Ritson sold Mini MBA
02:12 - Mark Ritson leaving Marketing Week
04:19 - Jon’s favourite AI use case
08:07 - Will AI take over Mini MBA?
11:38 - What marketers think is different to what customers think
12:58 - Mark Ritson on that Sydney Sweeney ad
16:15 - The Creative Dividend: what makes great marketing in 2025
27:45 - Why marketers need to be involved in the 4 Ps
30:30 - Why pricing is so important (and why marketers should be involved)
38:28 - The absence of strategy and what to do about it
42:38 - What has surprised Mark Ritson most in 2025
43:09 - Why AI is being marketed so poorly
49:58 - The power of synthetic data
Ella Mills is the co-founder of Deliciously Ella, which began in 2012 as a simple blog sharing healthy recipes. What started online quickly grew into bestselling books, a #1 mobile app, and eventually a retail brand of healthy snacks. In 2024, Deliciously Ella was acquired for an undisclosed sum and today Ella is building her next venture, All Plants.
Her journey is inspiring, and in this episode we explore every milestone: from securing her first Starbucks listing, to navigating a failure that nearly sank the business, to proving how an “average” person can create a truly global brand.
Ella's podcast, The Wellness Scoop:
https://open.spotify.com/show/7F6YqGJ06UEuD7qG81tFHw
Timestamps
00:00 - Intro
01:01 - The Deliciously Ella founding story
06:16 - When did the Deliciously Ella blog start to take off
11:22 - Dealing with overnight attention and success
13:33 - How can an average student become so successful?
15:03 - How to nail a successful book launch
17:16 - Scaling a personal brand
21:08 - What’s it like running the business with your husband?
24:00 - Going from recipe blogs to making retail products
24:53 - How Deliciously Ella landed in Starbucks
33:18 - Building out the product range
35:04 - Behind every success is a bunch of failures
41:07 - Managing risk vs return when scaling a startup
45:29 - How to make products that are successful in retail
49:53 - Why Ella took over a new brand after selling Deliciously Ella
52:30 - Where is the plant based market headed?
56:22 - Why Ella started a podcast?
David Gluckman, the man who invented Baileys and author of That S**t Will Never Sell, joins us to share stories from his legendary career in brand creation. From the birth of iconic drinks (including Purdey’s, Aqua Libra, Cîroc and Tanqueray) to lessons on creativity, innovation, and risk-taking, David reflects on what it really takes to bring bold ideas to life.
Timestamps
00:22 - The founding story of Baileys
04:32 - Naming Baileys
12:18 - How Purdey’s and Aqua Libra began
22:48 - Starting Cîroc and Tanqueray
33:26 - Principles of innovation
Jonny Bauer has helped transform some of the world’s biggest brands, from revitalising Axe (Lynx for UK listeners) at BBH to building strategy from the ground up at Droga5. In this episode, Jonny shares why brand can become a company’s greatest asset, what he learned moving from agencies to private equity at Blackstone, and how to bring brand to the front of the P&L. Plus, how to win CEO buy-in, build long-term strategy, and the case studies that prove the power of brand-led growth.
Timestamps
00:00 - Intro
01:58 - Why we never celebrate the strategy behind good campaigns
04:03 - What Jonny is most proud of from his time at BBH
06:27 - Transforming Lynx / Axe brand
09:34 - Building strategy from the ground up at Droga5
15:23 - Best strategy outcomes at Droga5
17:47 - From ad agency to private equity
28:39 - Learnings from Blackstone on running a successful business
32:34 - How Blackstone approaches marketing
33:50 - How to bring the brand up to the front of the P&L
37:06 - How to get brand buy in from your CEO
40:11 - Leaving Blackstone to use this approach on other clients
47:17 - Successful case studies
Fernando Machado is one of the world’s most celebrated CMOs, known for game-changing campaigns like Burger King’s “Moldy Whopper.” In this episode, Fernando shares the work he’s most proud of, why surprising campaigns cut through, and how creativity drives real business growth. We also discuss the most innovative non-advertising ideas from his career, what it takes to be an influential CMO, and his advice for startups looking to scale through bold marketing.
Timestamps
00:00 - Intro
01:30 - What campaigns has Fernando been most proud of throughout his career
07:57 - The Moldy Whopper Campaign
16:55 - Why surprising campaigns are effective
20:52 - The most creative non-advertising things in Fernando’s career
36:05 - How to be an influential CMO
41:46 - Fernando’s advice to marketing startups
51:39 - The Lions Growth MBA
Matt Pohlson is the co-founder of Omaze, a platform that’s raised over £300m for charity through once-in-a-lifetime prize draws. Matt shares how a life-changing moment shaped his mission, the business model behind giving away luxury homes and cars, and why storytelling and consistent advertising have fuelled Omaze’s success. Plus, the challenges of the founder journey and his advice for aspiring entrepreneurs.
Timestamps:
00:00 - Intro
00:32 - Matt’s near death experience
03:08 - How a near death experience has changed Matt
06:56 - Omaze origin story
10:18 - Shifting from US celebrity to UK focused prizes
13:24 - Do Omaze buy the houses, cars and luxury items?
14:22 - The business model of Omaze
18:09 - Why storytelling is so important for Omaze
24:52 - Why Omaze make so many ads
28:16 - Omaze’s advertising success through consistency
31:27 - The most challenging parts of Matt’s founder journey
33:59 - Matt’s advice to aspiring founders
Is Jaguar’s bold rebrand a stroke of genius or marketing madness? We sit down with Rawdon Glover, Managing Director of Jaguar, to unpack the strategy behind one of the most dramatic relaunches in automotive history. From pausing sales to redesigning the brand from the ground up, Rawdon shares how Jaguar is reinventing itself for a younger, electric-first generation and talks about the visceral response from the launch video.
Timestamps
00:00 - Intro
00:53 - Rawdon’s journey into the automotive industry
02:34 - A challenging time to be at the helm of Jaguar
04:03 - Deciding between evolution and revolution at Jaguar
09:05 - Why new car buyers are getting younger
12:23 - Making the decision to rebrand Jaguar
15:45 - Creating differentiation in the age of electrification
18:46 - Designing the new Jaguar
24:43 - What the Jaguar Owners Club think of the new car
27:27 - The polarising Jaguar launch video
33:14 - Dealing with the visceral reaction to the rebrand
36:22 - How Jaguar will launch the car
39:29 - Choosing to pause selling cars
41:28 - Waymo’s partnership with Jaguar
45:04 - When will the new Jaguar go on sale
In partnership with NBCUniversal, we sit down with Tyler Bahl, CMO of Activision, to explore what it takes to market some of the world’s most successful games, from Call of Duty to Tony Hawk Pro Skater. Tyler shares insights on launching blockbuster titles, the evolving gaming landscape in 2025, and how livestreaming, esports, and AI are transforming the industry. Plus, lessons from 23 editions of Call of Duty, surprising audience insights, and working directly with icons like Tony Hawk.
Timestamps
00:00 - Intro
00:54 - Tyler’s time at Quibi
02:33 - State of the gaming industry in 2025
04:14 - Tony Hawk Pro Skater Surprise
05:35 - The demographics of the video game consumer
08:16 - How to launch a video game
10:47 - How live streaming and esports has transformed video gaming
14:10 - Ratio of male vs female video game players
16:28 - Is video game success due to the product or the marketing?
18:00 - The success and longevity of Call of Duty
19:13 - Maintaining marketing success after 23 editions of Call of Duty
20:36 - “The Replacer” campaign execution and success
22:21 - Measuring success
23:28 - How Activision do partnerships for game launches
25:35 - How Activision makes sports games
27:39 - Future sports games from Activision
29:42 - What impact is AI having on gaming?
31:40 - Working with Tony Hawk on the launch of the new game
32:46 - Lesson’s from Tyler’s career
In this episode, produced in partnership with NBCUniversal, we sit down with Todd Kaplan, CMO of Kraft Heinz, to uncover the marketing “secret sauce” behind some of the world’s most iconic brands. Todd shares lessons from driving 21 quarters of growth at Pepsi, why simplicity beats complexity in marketing, and how he’s bringing an entrepreneurial spirit to Kraft Heinz. We also dive into working with agencies, building in-house creative, and what makes a truly great CMO.
Timestamps
00:00 - Intro
00:30 - Todd’s background
01:41 - How Pepsi achieved 21 consecutive quarters of growth
02:36 - Pepsi’s approach to innovation
04:22 - Battling short term vs long term in innovation
05:20 - From 18 years at Pepsi to joining Kraft Heinz
06:41 - Encouraging an entrepreneurial culture within Kraft Heinz
09:10 - Having an in house agency at Kraft Heinz
12:10 - Todd Kaplan’s tips for working with external agencies
16:28 - Why consistency of the brand is important for Kraft Heinz
18:55 - Creating marketing that actually works
24:39 - The best marketing is simple
27:44 - What makes a great CMO?
In partnership with NBCUniversal, we sit down with Grainne Wafer, Global Category Director (Beer, Vodka, Liqueurs) at Diageo, to explore how one of the world’s biggest drinks companies drives growth and builds iconic brands. Grainne shares the trends shaping the beverage industry, the transformation of Baileys, and how Diageo manages a portfolio of global powerhouses like Guinness. We also discuss the value of sports sponsorships, the rise of Guinness 0%, and why marketing effectiveness is always on tap.
00:00 - Intro
01:19 - What are the trends in the beverage industry?
03:25 - What are the up and coming portfolio brands for Diageo?
05:01 - How does Diageo manage brands internally?
06:30 - Is Diageo going to sell Guinness?
08:42 - What’s behind Diageo’s 17% YoY growth?
12:03 - Guinness sport activation with Rugby and Football
12:36 - How Guinness 0% is so close to the original
14:23 - Guinness’ sponsorship of Football and Rugby
16:26 - How to do measure the value of a sponsorship of the Premier League
17:39 - When the UK ran out of Guinness
18:08 - Sponsoring the Women’s Six Nations
21:44 - How Diageo broadly measures the impact of marketing
23:57 - Baileys celebrates 50 years
25:22 - How Baileys was transformed
27:23 - The Diageo way of brand building
31:38 - Grainne’s advice to CMOs
To celebrate 200 episodes, Tom Goodwin is back on Uncensored CMO. He's got a pretty strong opinion on the state of advertising. It's broken, and we need to fix it. Tom lays out where he thinks it's all gone wrong for the industry and what we can do about it. As uncensored as ever, Tom brings an entertaining and fresh perspective on marketing. Strap in.
Timestamps
00:00 - Intro
00:50 - The state of advertising in 2025
02:40 - Why is the advertising industry not moving forward?
06:13 - Brand vs performance marketing
09:20 - What’s broken with marketing in 2025
11:54 - How to actually be customer centric
17:23 - Winning internal battles to allow long term work to thrive
21:18 - Is performance marketing fraud?
26:23 - How to make advertising better
33:02 - Are we valuing creativity enough
In partnership with NBCUniversal, we sit down with Kory Marchisotto, CMO of e.l.f. Beauty, to unpack a 25 quarters of consecutive growth. From their bold “So Many Dicks” campaign to the $1B Rhode deal with Hailey Bieber, Kory shares how e.l.f. built a culture that fuels growth. We also dive into the power of creators and celebrities in beauty, partnerships with sporting icons like Billie Jean King and racing driver Katherine Legge, and the realities of leading as a high-growth, publicly listed CMO.
Timestamps
00:00 - Intro
00:40 - The last decade of Elf
01:35 - The Titanium and Glass Cannes Lions entry
03:01 - Elf’s “So Many Dicks” campaign
10:01 - The secret to 25 quarters of consecutive growth
13:36 - Building a culture that allows growth
17:03 - $1b Rhode deal
24:26 - How important are creators and celebrities in building beauty brands
26:37 - Collaborating with Billie Jean King
30:49 - Partnering with Katherine Legge, racing driver
34:16 - The realities of being a high growth, publicly listed CMO
Simon Morris is Adobe’s VP of International Marketing, joins us to share how Adobe is empowering creativity at scale. We discuss the impact of AI on marketing, why creativity will always need human skills, and how Adobe partners with brands like Real Madrid to build iconic campaigns. Simon also shares what makes a great marketing leader today, how to launch products successfully, and what’s next for AI and creators.
Timestamps:
00:00 - Intro
00:43 - The size of the Cannes activation for Adobe
01:38 - Simon’s marketing career
04:21 - Adobe’s CEO named creative champion of the year
05:46 - Where has AI had the biggest impact in marketing?
08:14 - Will AI replace creativity?
09:35 - Where will human skills be most required in the age of AI?
14:21 - How Adobe are their own customer
15:10 - What campaigns have been made with Adobe’s own software?
16:19 - How brands can work with creators?
17:59 - Freedom for creators vs sticking to guidelines
19:16 - How to successfully launch a new product
20:59 - Partnering with sports teams to build their brand (Real Madrid)
23:25 - Maintaining trust in Adobe AI products, with potential IP worries
26:16 - Whats the next thing in AI we need to pay attention to?
28:37 - Building a brand for long term when the world is increasingly short term
29:56 - What makes a great marketing leader today?
