In the latest episode of the Team Performance Podcast, Mark Gilroy talks to Rachel Wilson Rugelsjøen —leadership coach, HR consultant, and founder of LevelUp HR —about:
The unspoken rules (and noises) that shape Scandinavian leadership culture
Why “proud but humble” is more than just a phrase—it’s a leadership mindset
How consensus can drive collaboration—and create hidden friction
The difference between being direct and courageous in giving feedback
Why protecting people from tough messages is actually uncaring
How to coach leaders who struggle with psychological safety
What makes feedback land more effectively in Nordic teams
The role of cultural frameworks in unlocking honest conversations
Why emotional intelligence is no longer optional in leadership
💡 Find out more about Rachel and her work at: https://www.leveluphr.no
Want to discover how to get your teams sharing honest feedback using PCS? Book a call with our team today:
In this episode, Mark talks to Dom Weldon, founder of Albany Peak and former Royal Marines commando, about:
Why most so-called “teams” are actually just groups—and how to fix it
The three key elements of trust that drive team performance: ability, benevolence, and integrity
How military principles like “Mission Command” can transform business leadership
Why “disagree and commit” is the ultimate test of a high-performing team
The crucial difference between leadership and hierarchy in teams
How shared experiences can create a powerful sense of team identity
Why clarity of intent is essential for teams making fast, effective decisions
The hidden costs of low trust in teams (it’s not just about money)
Why teams need to make their collaboration intentional to be effective
How Dom’s experience leading teams in extreme environments informs his approach to leadership coaching
Find out more about Dom and his work at: https://www.albanypeak.com
Welcome to the Team Performance Podcast, where we explore leadership, team development, and organisational culture. Hosted by Mark Gilroy, this series dives deep into team dynamics and performance strategies to help leaders and teams thrive.
In today’s episode, Mark welcomes Dr. Janine Roberts – the “dynamics doctor” renowned for resolving toxic patterns in leadership teams. Dr. Roberts is an executive coach, workplace relationship specialist, and researcher. Drawing on her decades of experience and doctoral research, she explains how toxic cultures are not about one bad person but the behaviours created in the spaces between people.
Want to learn more about the PCS approach to shining a light on team climate? Get in touch at https://www.performanceclimatesystem.com/
Join us on the Team Performance Podcast, where we delve into the heart of leadership, team development, and organisational culture.
In this episode, host Mark Gilroy sits down with Dr. Tim Wigham, a bestselling author, speaker, and performance coach, currently Head of Performance at EXCEED. Tim shares his insights on team dynamics, the importance of mood and mindset, and the power of identity in building successful teams.
Tim reflects on the inspiring journey of the Springbok rugby teams and the role of leadership in fostering a winning mindset. He also discusses the significance of mood set in team environments and how leaders can influence team culture positively.
Whether you're leading a team or part of one, this episode is packed with actionable insights and strategies to elevate team performance, team climate and culture.
Key Topics Covered:
The influence of the Springbok rugby teams on team dynamics
Understanding the difference between mindset and moodset
The role of leadership in shaping team climate
Strategies for building a strong team identity
Practical tips for improving team mood and performance
💡 Resources mentioned in this episode:
Enjoyed this episode? Leave a review on your favourite podcast app and connect with Tim on LinkedIn for more insights into team performance and leadership.
The Team Performance Podcast is back with a new series! A selection of new interviews where we focus on topics and issues concerning teams.
In this episode, Mark talks to Jude Sclater, coach, author, and trainer, about:
Find out more about Jude and her work at: https://www.thinkwithjude.com
In this episode, Mark talks to returning guest Andy Fieldhouse, author and team coach, about:
Find out more about Andy and his work at: https://www.theteamspace.com
✋🏼 FIND OUT MORE ABOUT PCS
Website: https://www.performanceclimatesystem.com
LinkedIn: https://www.linkedin.com/company/performance-climate-system
The Team Performance Podcast is back with a new series! A selection of new interviews where we focus on topics and issues concerning teams.
In this episode Mark talks to James Denny, director and Strategy Geek at Sales Geek about:
Find out more about James and his work at: https://www.salesgeek.co.uk
✋🏼 FIND OUT MORE ABOUT PCS Website : https://www.performanceclimatesystem.com
LinkedIn: https://www.linkedin.com/company/performance-climate-system
In this episode of the Team Performance Podcast, Mark speaks to transformation and confidence coach Jules Wyman.
Jules and Mark discuss her early experience of leadership at age 4, through to her experiences managing egos as a stage manager in the ,theatre industry. Plus they share some of our favourite coaching games to help people unblock their thinking.
Connect with Jules at:
https://www.juleswyman.online
Find out more about PCS at https://www.performanceclimatesystem.com/
In this episode of the Team Performance Podcast, Mark speaks to executive leadership and talent development specialist David Chamberlain.
David and Mark discuss self-leadership and some of the problems with promoting vulnerability. They also explore his experiences working with the PCS tool to help provide leaders with a roadmap for their development journey. David shared his thoughts on the latest research into trust and the huge impact this is having on workplace culture.
Discover more about David's work at https://www.tribuspeople.co.uk
Connect with David on LinkedIn at https://www.linkedin.com/in/david-chamberlain-81725518/
Edelman Trust Barometer: https://www.edelman.com/trust/trust-barometer
Book: Todd Kashdan - Curiosity https://amzn.to/3zpFymt
Book: David Marquet - Turn the Ship Around https://amzn.to/3zpFymt
Book: Timothy Clark - Psychological Safety https://amzn.to/3zpFymt
Find out more about PCS at https://www.performanceclimatesystem.com/
In this episode of the Team Performance Podcast, Mark speaks to Dulcie Swanston, coach, TV/radio regular, and author of books DOSE and It's Not Bloody Rocket Science.
Dulcie shares her early experiences of leadership in the service industry and how she accidentally learned how to coach. Among other topics we dive into include the problems with saying 'yes', the neuroscience of toxic leadership cultures, and the power of failure.
Discover more about Dulcie's work (and both her books) at https://www.toprightthinking.com
Connect with Dulcie on LinkedIn at https://www.linkedin.com/in/dulcieshepherd
David Rock's book 'Quiet Leadership' https://amzn.to/4aQOqP5
Find out more about PCS at https://www.performanceclimatesystem.com/
In this episode of the Team Performance Podcast, Mark speaks to Emma Coller, co-founder of coaching and leadership development consultancy Growth Pod.
Emma shares her experiences of the police force and her transformative journey into the world of coaching, leadership and culture work. Among other topics we dive into include job crafting and a powerful framework to help teams protect themselves from burnout.
Discover more about Emma's work at https://www.growth-pod.co.uk/
Connect with Emma on LinkedIn at https://www.linkedin.com/in/emma-coller-growth-pod/
Discover more about job crafting at: https://hbr.org/2010/06/managing-yourself-turn-the-job-you-have-into-the-job-you-want
Paula Davis' book 'Beating Burnout at Work' https://amzn.to/3QtpK7V
Find out more about PCS at https://www.performanceclimatesystem.com/
In this episode of the Team Performance Podcast, Mark speaks to Alli Gibbons and David Klaasen from Talent 4 Performance.
Together, they talk about the best way to reduce stress at work, the shifts in power dynamics between employees and employers, and how David and Alli have used the PCS tool to help build trust in teams.
Discover more about Alli and David's work at https://talent4performance.co.uk/
Find out more about PCS at https://www.performanceclimatesystem.com/
In this episode of the Team Performance Podcast, Mark speaks to Andy Fieldhouse, author of 'Getting Teamwork Right' and a systems coaching expert. In this episode Andy shares some of his favourite stories from the team coaching field including his views on the biggest superpower a leader can have, how his experiences as an ex-pat child shaped his coaching journey, and how working with teams is a bit like...white water rafting.
Discover more about Andy, his book and his work at https://www.theteamspace.com
Find out more about PCS at https://www.performanceclimatesystem.com/
In this episode of the Team Performance Podcast, Mark speaks to Phil Willcox, an expert in emotion, deception, credibility and identity at work. Phil shares some practical tips for managers and leaders to follow to help take the sting out of emotionally charged situations, as well as a number of techniques that he uses to help get the best from his team and coaching clients.
Discover more about Phil and his work at https://emotionatwork.co.uk/
Find out more about PCS at https://www.performanceclimatesystem.com/
In this episode of the Team Performance Podcast, Mark speaks to Nigel Watson, UK-based cultural mentor, consultant and facilitator. With over 30 years of experience as a leadership and team coach, Nigel helps teams unleash their inner tribe, by helping them learn from his experiences living with groups like the Maasai. This is a deep dive into the nature of change, fear and identity in teams.
Discover more about Nigel and his work at https://tribal-teams.com Find out more about PCS at https://www.performanceclimatesystem.com/
In this episode of the Team Performance Podcast, Mark introduces Dolly Waddell, UK-based performance coach, who has spent over 15 years developing private coaching clients and teams, working with a number of leadership methodologies including her own.
Together Dolly & Mark explore the nuances of modern leadership, providing invaluable insights for anyone looking to inspire, grow, and lead with a more human touch. This is an episode you won't want to miss!
Discover more about Dolly at https://www.dollywaddell.com including her own podcast, the Extra-Ordinary Leaders Podcast. Find out more about PCS at https://www.performanceclimatesystem.com/
In our inaugural episode, Mark is thrilled to introduce Gordon McKenzie, founder of Performance Climate Systems Limited and the PCS tool, for a discussion on leadership, climate, and performance. Gordon shares his journey, starting from his upbringing in Yorkshire to his career in the Royal Marines, leading to various roles in the National Health Service, Hay Management Consultants, and ICI. He reflects on his realization that leadership is not a natural trait but a process, emphasizing the importance of understanding team climate and its impact on performance. Gordon's insights into the dynamics of effective leadership, the value of team perspectives, and the revelation of hidden toxic leadership within organizations are highlighted. This conversation offers a deep dive into the development of the PCS tool, a measure of team climate as an effective performance metric, and the nuances of recognising both exemplary and detrimental leadership in various organisational settings.
Find out more about PCS at https://www.performanceclimatesystem.com/
