In the latest episode of the Team Performance Podcast, Mark Gilroy talks to Rachel Wilson Rugelsjøen —leadership coach, HR consultant, and founder of LevelUp HR —about:
The unspoken rules (and noises) that shape Scandinavian leadership culture
Why “proud but humble” is more than just a phrase—it’s a leadership mindset
How consensus can drive collaboration—and create hidden friction
The difference between being direct and courageous in giving feedback
Why protecting people from tough messages is actually uncaring
How to coach leaders who struggle with psychological safety
What makes feedback land more effectively in Nordic teams
The role of cultural frameworks in unlocking honest conversations
Why emotional intelligence is no longer optional in leadership
💡 Find out more about Rachel and her work at: https://www.leveluphr.no
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