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Leadership In Law Podcast
Marilyn Jenkins
110 episodes
22 hours ago
A knock at the door, a stack of papers, and suddenly your heart is racing. Getting sued over credit card debt feels terrifying, and for many people it triggers panic rather than a plan. We sat down with attorney Efstathios Georgiou, who spent years on the bank side before defending consumers, to unpack what really happens when a creditor files suit and how to respond before a default judgment steamrolls your finances. We walk through the lawsuit timeline step by step: service of process, the...
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A knock at the door, a stack of papers, and suddenly your heart is racing. Getting sued over credit card debt feels terrifying, and for many people it triggers panic rather than a plan. We sat down with attorney Efstathios Georgiou, who spent years on the bank side before defending consumers, to unpack what really happens when a creditor files suit and how to respond before a default judgment steamrolls your finances. We walk through the lawsuit timeline step by step: service of process, the...
Show more...
Marketing
Business
Episodes (20/110)
Leadership In Law Podcast
S03E105 How Credit Card Lawsuits Really Work with Efstathios Georgiou
A knock at the door, a stack of papers, and suddenly your heart is racing. Getting sued over credit card debt feels terrifying, and for many people it triggers panic rather than a plan. We sat down with attorney Efstathios Georgiou, who spent years on the bank side before defending consumers, to unpack what really happens when a creditor files suit and how to respond before a default judgment steamrolls your finances. We walk through the lawsuit timeline step by step: service of process, the...
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22 hours ago
32 minutes

Leadership In Law Podcast
S03E104 Using AI Voice for Better Customer Service & Profits with Adam Rossen
Missed calls cost more than ad spend ever will. That’s the hard truth we unpack with criminal defense leader Adam Rossen, who rebuilt his intake around voice AI to capture late-night inquiries, route clients instantly, and deliver a consistent, empathetic first impression every time. Instead of treating intake like admin, he treats it like sales, backed by a clear strategy to become an AI-native firm across the entire client journey. We walk through the real decisions behind the shift: leavi...
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4 days ago
36 minutes

Leadership In Law Podcast
S03E103 Succeed Without Selling with Diane Helbig
What if selling less could help your firm grow more? We sit down with business advisor and author Diane Helbig to rethink how lawyers win clients without scripts, pressure, or jargon. Instead of forcing a pitch, we break down a discovery-first approach that uncovers why timing matters, what impact the client expects, and whether a budget exists, before a proposal is ever written. Diane shares the exact questions that turn awkward sales calls into useful conversations: do you have a budget fo...
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1 week ago
31 minutes

Leadership In Law Podcast
S03E102 How Human Chat Service Can Increase Lead Flow by 50% with Ted DeBettencourt
We sat down with Ted DeBettencourt, a JD-MBA turned legal marketing operator, to unpack how human-led chat, built on empathy and speed, can lift qualified leads by 50 percent or more. Ted shares the origin story of firing generic chat vendors, answering chats himself, and scaling to nearly 100 agents serving 1,100 firms, while measuring everything from response time to tone. We walk through what actually drives intake performance: 12-second response windows, custom scripts per practice area ...
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1 week ago
28 minutes

Leadership In Law Podcast
S03E101 Fish Where the Fish Are with Attorney Brandon Woodward
Handshakes feel friendly until someone stops paying. We sit down with corporate and M&A attorney Brandon Woodward to map a smarter way to build, protect, and sell a business, without losing sleep or leaving money on the table. From prosecutor to in-house counsel to founding partner, Brandon shares how a client-first model, disciplined systems, and strategic networking create leverage for small and mid-sized companies that rarely see “big law” attention. We get specific about where deals ...
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2 weeks ago
39 minutes

Leadership In Law Podcast
S02E100 How a Subscription-Based Law Firm Works with Andrew Legrand
The billable hour has dominated legal practice for decades, but Andrew Legrand is pioneering a different approach that's transforming how entrepreneurs interact with their attorneys. As founder of Spera Law Group, Andrew has built one of the country's leading subscription-based law firms, charging clients based on value rather than time spent. Andrew saw how hourly billing discouraged clients from seeking timely advice and created constant pressure for lawyers to chase transactions. This ins...
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2 weeks ago
33 minutes

Leadership In Law Podcast
S02E99 Practical Steps to Burnout Recovery with Charlène Gisele
Charlène Gisele takes us on a profound journey from high-powered litigation at Jones Day to becoming a pioneering burnout prevention specialist after witnessing her father suffer a heart attack driven by work stress. This transformative experience completely reshaped her definition of leadership from "achieving the most success" to "surviving your success" – a perspective shift that resonates deeply with legal professionals caught in the hamster wheel of constant achievement. We explore how ...
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3 weeks ago
38 minutes

Leadership In Law Podcast
S02E98 Rewire Your Brain to Move Beyond Limitations with Jenna Harrison
Meet Jenna Harrison, a reformed overworker turned business coach who helps ambitious professionals build more freedom, impact, and wealth in just three days a week. In this mind-expanding conversation, Jenna reveals how the military's approach to leadership development and identity cultivation transformed her understanding of human potential and performance. At the heart of Jenna's philosophy is a powerful metaphor: "We think we're swimming in an ocean of possibility, but really we're in a f...
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3 weeks ago
30 minutes

Leadership In Law Podcast
S02E97 Elder Care & Veteran's Benefits with Dementia Diagnosis with Robert Mannor
The path through elder care and dementia planning can feel like navigating a labyrinth without a map. Nationally board-certified elder law attorney Robert Mannor joins us to reveal how a leadership approach creates better outcomes for families facing these difficult transitions. Most families facing dementia get fragmented and conflicting advice. Robert shares his "circle of care" approach, combining legal guidance with medical advocacy, care navigation, and coordination across providers. Hi...
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4 weeks ago
30 minutes

Leadership In Law Podcast
S02E96 Giving Back to Grow and Thrive with Stacy D. Phillips
Family law powerhouse Stacy Phillips joins host Marilyn Jenkins to share the unfiltered truth about her remarkable four-decade journey from young attorney to nationally recognized legal leader. Unlike today's carefully mapped career trajectories, Stacy reveals how authenticity and organic growth became her winning formula for building an extraordinary practice that represents high-profile clients. "I was born, I guess, to be a leader," Stacy reflects, yet her path wasn't defined by formal me...
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1 month ago
25 minutes

Leadership In Law Podcast
S02E95 Growing an Immigration Firm in 2025 with Adrian Griggs & Abby Hernandez
At the heart of their approach lies an unwavering commitment to ethics and transparency. Adrian, who transitioned from personal injury paralegal to immigration attorney, explains why honesty with clients, even when it means turning away cases, has become their strongest asset. "We'd rather lose you as a client than keep you and then not be able to help you later," shares Abby, highlighting how their straightforward approach has won client trust in a field where many have experienced disappoin...
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1 month ago
29 minutes

Leadership In Law Podcast
S02E94 The Importance of Data and PPC Marketing with Bo Royal
"Your data isn't just numbers, it's the blueprint for your firm's growth," explains Bo Royal, sharing hard-won wisdom from his journey from Fortune 500 advertising executive to specialized legal marketing expert. This conversation peels back the curtain on why so many law firms waste thousands on ineffective PPC campaigns and what separates successful digital marketing from expensive failures. Bo takes us through his fascinating career pivot, from managing million-dollar accounts at eBay to ...
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1 month ago
34 minutes

Leadership In Law Podcast
S02E93 Border Searches & AI Identification with Saul Bienenfeld
What happens to your digital privacy when you cross international borders? The answer might shock you. Veteran NYC criminal defense attorney Saul Bienenfeld pulls back the curtain on the murky legal landscape of border searches in this riveting conversation. With over 35 years of courtroom experience, including time as a prosecutor with a 98% conviction rate, Saul delivers straight talk about your rights when customs agents demand access to your electronic devices. "There's something called...
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1 month ago
28 minutes

Leadership In Law Podcast
S02E92 Fractional Legal Teams to Build Your Firm with Jeff Holman
Jeff Holman is revolutionizing legal support for growing businesses with a model that makes perfect sense once you hear it yet somehow hasn't existed until now. As founder of Intellectual Strategies and creator of the first fractional legal team model, Jeff brings a unique triple-threat perspective as engineer, lawyer, and business strategist to tackle the very real problem facing innovative companies: they need sophisticated legal help, but not a full-time legal department. The traditional ...
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2 months ago
37 minutes

Leadership In Law Podcast
S02E91 Redefining Success for Lawyers & Other High-Achieving Women with Wendy Meadows
Ever feel like you're trapped in a legal Groundhog Day? Your practice looks successful on paper, but something's missing, and the wine and Trader Joe's cookies aren't filling the void? Wendy Meadows, family law attorney turned certified life coach and bestselling author of "Sparkle and Grit," shares her transformative journey from burnout to purpose-driven practice in this candid conversation. Drawing from her own experience of feeling stuck despite "checking all the boxes," Wendy reveals th...
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2 months ago
34 minutes

Leadership In Law Podcast
S02E90 Building a Lean, Agile Law Firm with Christopher Anderson
Christopher Anderson believes great leadership starts with communication. It's this core principle that guides his revolutionary approach to law firm management through Lean Agile methodology - a system that transforms traditional hierarchical legal practices into nimble, self-organizing teams. Drawing from his fascinating journey from astrophysics student to legal tech innovator, Christopher shares how his experience working with companies like LexisNexis and running his own law firm led hi...
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2 months ago
26 minutes

Leadership In Law Podcast
S02E89 Discovering Your Dream Job in Franchise Law with Stuti Murarka
Discover how a skilled franchise attorney transforms from legal advisor to strategic growth partner in this illuminating conversation with Stuti Murarka of Cheng Cohen. Having practiced law on two continents and passed the bar exam twice, Stuti brings a unique global perspective to franchise law that has helped single-unit operations evolve into multi-million dollar empires. The conversation reveals the fascinating journey of a lawyer who never initially planned a legal career but now thrive...
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2 months ago
26 minutes

Leadership In Law Podcast
S02E88 Social Media Marketing for Law Firms with Ian A. Harrington
Social media expert Ian A. Harrington pulls back the curtain on what works for law firms in the digital space during this eye-opening conversation. Having helped generate hundreds of millions in case value for personal injury and workers' compensation firms, Ian's message is clear: social media represents the most cost-effective marketing channel available to attorneys today, but only if you're willing to show up consistently. Unlike traditional marketing, where you can throw money at the pr...
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3 months ago
34 minutes

Leadership In Law Podcast
BONUS How AEO Is Replacing SEO—And What Your Law Firm Needs to Do About It
Search is changing—and fast. If your law firm is still relying on old-school SEO tactics alone, you’re already behind. In this 30-minute workshop, Marilyn Jenkins breaks down the rise of Answer Engine Optimization (AEO)—what it is, why it matters, and how law firms can adapt to stay visible, relevant, and profitable in an AI-driven world. You’ll discover: Why Google’s new AI Overviews and zero-click searches are reshaping how people find legal services The difference between SEO and AEO—and w...
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3 months ago
26 minutes

Leadership In Law Podcast
S02E87 Bootstrapping & Referral Networks for Growth with Chuck Panzarella
Ever wondered what happens when legal expertise meets entrepreneurial spirit? Chuck Panzarella embodies this powerful combination, forging a unique career path that spans courtroom advocacy and business development. In this enlightening conversation, Chuck shares his journey from Peace Corps volunteer to successful consumer advocate, revealing how he built a thriving law practice while maintaining his entrepreneurial edge. Chuck's story challenges traditional notions of legal career trajecto...
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3 months ago
27 minutes

Leadership In Law Podcast
A knock at the door, a stack of papers, and suddenly your heart is racing. Getting sued over credit card debt feels terrifying, and for many people it triggers panic rather than a plan. We sat down with attorney Efstathios Georgiou, who spent years on the bank side before defending consumers, to unpack what really happens when a creditor files suit and how to respond before a default judgment steamrolls your finances. We walk through the lawsuit timeline step by step: service of process, the...