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Workforce Health Engagement | corporate wellness, consumerism, communication & more | hosted by Jesse Lahey, Aspendale Commun
Jesse Lahey
33 episodes
9 months ago
Workforce Health Engagement is a show exploring strategies to improve your employees’ health and productivity – and to protect your bottom line. Join us as industry experts discuss how to engage employees in population health management, wellness, and healthcare consumerism. Workforce Health Engagement is a special series for CEOs, HR executives, and other business leaders about creating a culture of health and building on the latest trends in areas such as communication, epidemiology, disease management, benefit plan design, worksite clinics, price transparency, and more. Over the long term, a “program of the day” won’t help you boost employee health, productivity, and your bottom line. For sustainable success, you need an integrated approach to workforce health engagement.
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All content for Workforce Health Engagement | corporate wellness, consumerism, communication & more | hosted by Jesse Lahey, Aspendale Commun is the property of Jesse Lahey and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Workforce Health Engagement is a show exploring strategies to improve your employees’ health and productivity – and to protect your bottom line. Join us as industry experts discuss how to engage employees in population health management, wellness, and healthcare consumerism. Workforce Health Engagement is a special series for CEOs, HR executives, and other business leaders about creating a culture of health and building on the latest trends in areas such as communication, epidemiology, disease management, benefit plan design, worksite clinics, price transparency, and more. Over the long term, a “program of the day” won’t help you boost employee health, productivity, and your bottom line. For sustainable success, you need an integrated approach to workforce health engagement.
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Episodes (20/33)
Workforce Health Engagement | corporate wellness, consumerism, communication & more | hosted by Jesse Lahey, Aspendale Commun
WHE21: Can Behavioral Economics Solve Your Company’s Health Care Problems? | with Derek Yach from Vitality Institute
A recent study found that the U.S. lags behind other countries in improving disease prevention and life expectancy. America’s weak link? The workplace, according to the study. But it’s also one of the easiest to strengthen, and the workplace provides a unique platform for engaging people to adopt healthier habits. In particular, the still-evolving field of behavioral economics provides opportunities for employers to use evidence-based strategies to improve the health of their workforce.
Jesse is joined by Dr. Derek Yach from the Vitality Institute, to discuss the reasons for this health care gap – and what your company can do to engage your workforce for better health and productivity. Their conversation includes three components of behavioral economics to help employees – despite everyone’s irrational-but-natural inclination to choose short-term gratification even if it has negative long-term consequences – take healthier actions:

* Financial incentives (such as discounts, lotteries, rewards, etc.)
* Choice architecture (especially a healthy “default” if no choice is taken)
* Tools to make healthful choices easier than unhealthy choices.

The study by the Vitality Institute was recently published in the Journal of Occupational and Environmental Medicine. The Vitality Institute is an action-oriented global research organization working to strengthen the evidence base about what works and what doesn’t work in health promotion and disease prevention. As described by National Public Radio, the Vitality Institute “finds ways to pay people to do healthful things” like eating more vegetables or exercising. In doing so, it helps health plans around the globe (including its parent company, Discovery Limited, South Africa’s largest health insurance company) save on health care costs.
Derek Yach has focused his career on advancing global health. He is Senior Vice President (SVP) of the Vitality Group, where he leads the Vitality Institute. Previously, Dr. Yach was SVP Global Health and Agriculture Policy at PepsiCo, headed global health at the Rockefeller Foundation, was a Professor of Global Health at Yale University, and is a former Executive Director for Noncommunicable Diseases and Mental Health of the World Health Organization (WHO).
Resources Mentioned in This Episode

* Twitter: @swimdaily
* LinkedIN: www.linkedin.com/pub/derek-yach/61/692/533/en
* Books by leading behavioral economist and food psychologist Brian Wansink, Ph.D.:

* Mindless Eating: Why We Eat More Than We Think
* Slim by Design: Mindless Eating Solutions for Everyday Life


* Article: Workplace Health Programs Are Key to Improving American Life Expectancy and Health
* Article: Making the Workplace a More Effective Site for Prevention
* NPR radio interview and article: How One Man Tried To Slim Down Big Soda From The Inside
* Article: Show more...
10 years ago
24 minutes 37 seconds

Workforce Health Engagement | corporate wellness, consumerism, communication & more | hosted by Jesse Lahey, Aspendale Commun
WHE20: Does Your Company Make These 6 Common Wellness Mistakes? | with Beth Bierbower from Humana
Today, more than 80 percent of large and mid-size employers offer wellness programs, and more than two-thirds offer financial incentives to take various wellness steps.
However, a large percentage of employers don’t believe their wellness programs are working. In its 2012 national survey, Kaiser/HRET found only 52 percent of employers believed their wellness program was effective in reducing their company’s health care costs. And according to another study, only 44 percent of employers had actually evaluated the effectiveness of their program.
Elizabeth Bierbower, President of the Employer Group Segment at Humana, joins us to discuss what you can learn from the mistakes other employers make with their wellness programs.
Resources Mentioned in This Episode

* Website: Humana.com
* LinkedIN: www.linkedin.com/pub/elizabeth-bierbower/8/76/a16
* Article: “The Do’s and Don’ts of Measuring Wellness”
* Article: “Why Wellness Isn’t Just About You”
* Study: Employee Health Trumps ROI
* Actuarial study: Wellness Study Associated With Health Improvement Through Lower Health Care Costs, Fewer Unscheduled Absences

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10 years ago
44 minutes 40 seconds

Workforce Health Engagement | corporate wellness, consumerism, communication & more | hosted by Jesse Lahey, Aspendale Commun
WHE19: Transitioning to Tobacco-Free Workplaces | with Laura Higginbotham from Owens Corning
Tobacco-free workplaces have become the norm, but what if your company still has older facilities that have permitted smoking and tobacco products for years? You may face serious resistance from employees, unions, and even local management to transition the facility to a tobacco-free workplace. How do you effectively engage employees and leaders to support the change to tobacco-free?
To share her experience and discuss best practices, our guest is Laura Higginbotham. She is Health and Productivity Leader at Owens Corning, a Fortune 500 manufacturer with about 15,000 employees in 27 countries. OC is most famous for its PINK® FIBERGLAS™ insulation and its mascot, the Pink Panther. The Owens Corning World Headquarters campus has been tobacco-free since the new campus opened in the 1990s. Over the years, Owens Corning has also opened several new tobacco-free manufacturing plants, but at the beginning of 2013, smoking and tobacco products were still a part of daily life at several older factories.
My interview with Laura was recently recorded onsite at OC’s World Headquarters in Toledo, Ohio.
Resources Mentioned in This Episode

* LinkedIn: www.linkedin.com/pub/laura-higginbotham/5/80a/806
* Corporate website: www.owenscorning.com

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10 years ago
25 minutes 55 seconds

Workforce Health Engagement | corporate wellness, consumerism, communication & more | hosted by Jesse Lahey, Aspendale Commun
WHE18: Redefining Chronic Disease Care | with Scott Wallace from Dartmouth
Chronic medical conditions drive more than 75% of health care spending. However, people with a chronic condition typically get care through a health system designed for acute care — fragmented, episodic care triggered by an adverse health event. This episode discusses how employers can better engage the sicker portion of their employees and family members to improve health and reduce costs.
Scott Wallace is a visiting professor at Dartmouth’s Geisel School of Medicine and a leading expert in employee-health strategy and chronic-disease-care design.
Resources Mentioned in This Episode

* Website: Dartmouth’s Geisel School of Medicine
* Workshops: Redefining Health Care
* LinkedIn: www.linkedin.com/pub/scott-wallace/b/a44/374

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10 years ago
20 minutes 54 seconds

Workforce Health Engagement | corporate wellness, consumerism, communication & more | hosted by Jesse Lahey, Aspendale Commun
WHE17: The Cost of Medical Errors: Educating Employees about Patient Safety | with Leah Binder from The Leapfrog Group
All hospitals are not the same! Many hospitals have much worse rates of infections and medical errors that have a serious effect on employers and their employees, both in terms of financial cost as well as human lives. You probably know about this unfortunate fact of life in health care, but do your employees? How can you educate your employees about patient safety and influence them to choose the hospitals with a better track record in terms of safety, quality, and value?
Leah Binder is President and CEO of The Leapfrog Group, a voluntary program aimed at mobilizing employer purchasing power to alert America’s health industry that big leaps in health care safety, quality and customer value will be recognized and rewarded. Among other initiatives, Leapfrog works with its employer members to encourage transparency and easy access to health care information as well as rewards for hospitals that have a proven record of high quality care.
Since 2001, the annual Leapfrog Hospital Survey has compared hospitals’ performance on the national standards of safety, quality, and efficiency that are most relevant to consumers and purchasers of care. The survey is the only nationally standardized and endorsed set of measures that captures hospital performance in patient safety, quality and resource utilization. Leapfrog’s purchaser members use Survey results to inform their employees and purchasing strategies. In 2013, 1437 hospitals across the country completed The Leapfrog Hospital Survey.
Resources Mentioned in This Episode

* Article: “Calculator Revealing Cost of Hospital Errors Validated by Care Innovations from Intel and GE”
* Toolkit: Hospital Safety Score Purchaser Toolkit for Employers and Purchasers
* Calculator: The Hidden Surcharge Americans Pay for Hospital Errors
* Hospital Safety Score for employees: www.hospitalsafetyscore.org
* Videos: Patient Safety Whiteboard Animations

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10 years ago
34 minutes

Workforce Health Engagement | corporate wellness, consumerism, communication & more | hosted by Jesse Lahey, Aspendale Commun
WHE16: Combining Wellness Programs with Medical Management | with Abby Green of HealthCheck360
Jesse and guest Abby Green from HealthCheck360 discuss how to combine wellness initiatives and medical management to drive health improvement and reduce overall benefit costs.
HealthCheck360 is a health risk management company focused on reducing medical costs, worker’s compensation claims, and absenteeism, while increasing employee morale and productivity. HealthCheck360 provides biometric measurements, targeted communications and wellness events, and health coaching to help employees improve their health condition.
In conjunction with HealthCheck360, its sister company HealthCorp provides medical management services to improve patient compliance and accountability.
Resources Mentioned in This Episode

* HealthCheck360 website: HealthCheck360.com
* HealthCorp website: www.cottinghambutler.com/benefit-solutions/medical-management/
* LinkedIN: www.linkedin.com/pub/abby-green-mph-ches/22/a86/727
* Quick demonstration of HealthCheck360 interactive web portal
* Phone: (608) 609-6047
* Email: Abby.Green@HealthCheck360.com

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11 years ago
33 minutes 20 seconds

Workforce Health Engagement | corporate wellness, consumerism, communication & more | hosted by Jesse Lahey, Aspendale Commun
WHE15: How to Make the Most of Narrow Networks | with Scott Wallace from Dartmouth
Direct contracts and narrow networks of health care providers offer new ways for employers to control the costs of health care.  But many of these arrangements are missing huge opportunities to improve health and deliver true value for the money you spend.
Scott Wallace is a visiting professor at Dartmouth’s Geisel School of Medicine and a leading expert in employee-health strategy and chronic-disease-care design. In this episode Jesse and Scott discuss five ways to make the most of your narrow network.
Resources Mentioned in This Episode

* Website: Dartmouth’s Geisel School of Medicine
* Workshops: Redining Health Care
* LinkedIn: www.linkedin.com/pub/scott-wallace/b/a44/374

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11 years ago
27 minutes 3 seconds

Workforce Health Engagement | corporate wellness, consumerism, communication & more | hosted by Jesse Lahey, Aspendale Commun
WHE14: The 6 Drivers of Behavioral Engagement
This episode is the second in a two-part series about leading a health behavioral change. Episode 13 focused on leading a fairly straightforward change, such as influencing employees to get a biometric health screening or to take a financial wellness assessment. Episode 14 addresses leading a more complex change effort, such as influencing employees to take the recommended actions that will improve their physical or financial health.
Our behavioral engagement model is based on the research and theories discussed in the book Influencer: The New Science of Leading Change, written by social scientist David Maxfield and his coauthors.

The model recognizes two domains that drive behavior: motivation and ability. Other well-known models for behavioral change, such as the Fogg Behavior Model, also recognize these key elements.
These domains are divided into personal, social, and structural sources – reflecting psychology, social psychology, and organization theory, respectively. As a result of the two domains and three spheres, the model comprises six drivers of behavioral engagement.

If the behavior you’re trying to change is supported by only one source of influence, changing that one might be sufficient to improve results. However, when you’re facing longstanding, highly resistant habits, you’re typically up against many – if not all six – sources of influence. So think about it: if six sources are driving a bad habit and you address only one, what do you predict will happen? If you answer, “Nothing,” you’re right.
~ From Influencer.

In this episode, we explain the Behavorial Engagement model, share examples, and discuss how the model can be used to develop an engagement strategy as well as evaluate an existing strategy to identify gaps.
Joining Jesse on the show once again is Terry Sherwood, his colleague from Aspendale Communications. Terry has over 25 years of experience helping companies communicate effectively with their employees. Her diverse background in human resources, corporate communications, and marketing provides a blend of creativity and practicality that delivers results. Terry has held senior consulting positions with several large consulting firms, including PriceWaterhouseCoopers and Towers Watson.
Resources Mentioned in This Episode

* Podcast: 091: Influencer: The New Science of Leading Change | with David Maxfield
* Book: Influencer: The New Science of Leading Change

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11 years ago
29 minutes 37 seconds

Workforce Health Engagement | corporate wellness, consumerism, communication & more | hosted by Jesse Lahey, Aspendale Commun
WHE13: How to Move Employees from Awareness to Action
This episode is the first in a two-part series about leading a health behavioral change. Episode 13 focuses on leading a fairly straightforward change, such as influencing employees to get a biometric health screening or to take a financial wellness assessment. Episode 14 will address leading a more complex change effort, such as influencing employees to take the recommended actions that will improve their physical or financial health.

For many years, the Four Engagement Levels (also known as the Action-to-Awareness model) has been a helpful model for planning communication tactics. This model recognizes that when implementing a new change effort, leaders need to plan multiple communication tactics that will help people progress through the four stages of engagement:

* Awareness
* Understanding
* Commitment
* Action.

In practice, engagement and behavior change does not always happen in such a clear-cut, linear fashion. In addition, several tactics such as social media are used at multiple levels – not just the awareness stage. An actual communication plan should be custom-developed based on the organization’s goals and circumstances. This model helps with identifying the communication tactics that can lead people to take action.
In this episode, we explain how the four levels of engagement apply to workforce health, discuss how to plan communication outcomes for each level, and provide examples of communication tactics that could be used to lead employees to each level.
Joining Jesse on the show once again is Terry Sherwood, his colleague from Aspendale Communications. Terry has over 25 years of experience helping companies communicate effectively with their employees. Her diverse background in human resources, corporate communications, and marketing provides a blend of creativity and practicality that delivers results. Terry has held senior consulting positions with several large consulting firms, including PriceWaterhouseCoopers and Towers Watson.
Resources Mentioned in This Episode

* Video: 5 Gamification Levels of Engagement
* Blog: How Gamification Changes the Engagement Game

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11 years ago
30 minutes 9 seconds

Workforce Health Engagement | corporate wellness, consumerism, communication & more | hosted by Jesse Lahey, Aspendale Commun
WHE12: Beyond “Biggest Loser” Contests: Creating a True Culture of Health | with Mary Pitman from Norfolk Southern
The popular weight-loss reality TV show “The Biggest Loser” has inspired many companies to hold weight loss contests for their employees. People love the idea of experiencing fast weight loss, and the idea of a friendly competition seems fun.
But while “The Biggest Loser” makes for great reality TV, does it make for a great reality in workplaces that are trying to encourage employee wellness and create a true culture of health?
Our guest has worked to go beyond “Biggest Loser” contests. She is Mary Pitman, Health Promotions Manager at Norfolk Southern.
Many companies talk about creating a culture of health, but few succeed. Their wellness programs fall into the trap of get-fit-quick programs that are destined to fail. Wellness programs must engage employees, then intercept them at those critical moments when life threatens to derail their success. Learn how Norfolk Southern’s “WellNS” program transformed a culture of “biggest loser” contests to one where employees are having fun, making changes they can live with, and enjoying sustained results.
Resources Mentioned in This Episode

* Website: www.nscorp.com/wellns
* Article: “Employee Wellness That Works: Norfolk Southern Wellness Program”
* Article: “Weight-Loss Contests and Employee Wellness”
* LinkedIn: https://www.linkedin.com/pub/mary-pitman/1/173/445
* Twitter: @nscorp

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11 years ago
40 minutes 53 seconds

Workforce Health Engagement | corporate wellness, consumerism, communication & more | hosted by Jesse Lahey, Aspendale Commun
WHE11: Workplace Clinics: How to Implement & Promote Them to Increase Health Engagement & Reduce Costs | with Joe Ellis from CBIZ
Workplace clinics can promote employee health, reduce medical and hospitalization costs, and even increase productivity and employee engagement. But there are pitfalls that can waste money and even hurt employee trust.
Joe Ellis is Senior Vice President at CBIZ, one of the leading professional service firms wiith more than 200 offices in 33 states, where he helps businesses manage their employee benefit plans, including determining whether and how on-site clinics should be implemented as part of the overal health strategy.
Jesse and Joe discuss several issues regarding workplace clinics, including:

* What are the biggest reasons an employer would want to consider providing an on-site clinic?
* What are the downsides or risks for the employer?
* What type of medical staff is involved, and are they employees of the company or a separate entity?
* What’s the minimum number of employees needed at a given location for a clinic to be financially feasible?
* How do you best engage employees and other stakeholders to ensure the clinic is utilized enough to meet the employer’s goals?

Resources Mentioned in This Episode

* Website: http://cbiz.com/
* Blog post: Benefits of On-Site Clinics
* Blog post: On-Site Clinics Becoming More Popular
* LinkedIn: www.linkedin.com/in/joeellissr/
* Twitter:@JellisSr

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11 years ago
34 minutes 30 seconds

Workforce Health Engagement | corporate wellness, consumerism, communication & more | hosted by Jesse Lahey, Aspendale Commun
WHE10: The 6 Principles (or C’s) of Workforce Health Engagement
In episode 1, Jesse and his colleague Terry Sherwood defined workforce health engagement as improving the knowledge, decision-making, and behaviors of employees, their families, and organizational leaders to optimize health outcomes, control medical costs, and enhance workplace productivity.
In addition, they discussed five components of workforce health engagement:
Population Health Management/Epidemiology
Health Consumerism
Benefit Plan Design
Resources and Coaching
Branding/Education/Communications
According to recent studies, the typical wellness or other workforce health program produces only minimal improvement in long-term employee health and health care costs. Some employers, however, have achieved significant improvement in health metrics and costs, as well as improved employee engagement, productivity, recruitment, safety, and trust in management. One of the key factors to success is whether it’s simply HR’s “program of the day” — or an authentic component of your corporate culture.
The key to integrating all five components in a way that delivers the desired results is the 6 “C’s” of workforce health engagement:

* Context (Why)
* Clarity (What)
* Credibility (Trustworthiness)
* Caring (Well-Being)
* Connecting (Emotional)
* Coaching (Support)

Over time, these 6 Cs together create the Big C: a culture of health. If your organization has a culture of health, you are more likely to attract healthy and productive employees in the first place, your employees will trust that management truly cares about them, and they will make smarter decisions regarding lifestyle and health care consumption. That’s successful workforce health engagement!
Joining Jesse on the show is Terry Sherwood, his colleague from Aspendale Communications. Terry has over 25 years of experience helping companies communicate effectively with their employees. Her diverse background in human resources, corporate communications, and marketing provides a blend of creativity and practicality that delivers results. Terry has held senior consulting positions with several large consulting firms, including priceWaterhouseCoopers and Towers Watson.
Resources Mentioned in This Episode

* Podcast series: Workforce Health Engagement
* Blog post: 6 Keys to Engage Employees (Are You Missing Any?)
* Podcast: 002: 6 Sure-Fire Paths to Employee Engagement

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11 years ago
42 minutes 46 seconds

Workforce Health Engagement | corporate wellness, consumerism, communication & more | hosted by Jesse Lahey, Aspendale Commun
WHE09: What Pepsi’s 7-Year Experiment Teaches about Workforce Health Engagement
Earlier this year, the non-profit research group RAND Corporation released yet another study questioning the return on investment (ROI) of workplace wellness. RAND’s new study found that wellness can improve employee health and reduce costs, if the employer strategically engages employees beyond industry-standard lifestyle management tactics.

Is it a waste of money and effort for employers to promote healthy lifestyles? No, RAND acknowledged that some lifestyle management goals and practices are effective. But employers should not blindly spend money on wellness programs pitched by vendors.
In this episode, Jesse discusses six take-aways from the PepsiCo results:

* Set clear goals.
* Don’t forget broader goals.
* Invest wisely based on your goals.
* Take an integrated approach to communicating both disease management and lifetstyle management components.
* Develop integrated communications for all workforce health management components.
* Make execution and engagement top priorities.

Resources Mentioned in This Episode

* May 2013 RAND Wellness Programs Study commissioned by the U.S. Department of Labor
* Blog post: Lessons from Pepsi on Engaging Employees beyond Workplace Wellness

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11 years ago
35 minutes

Workforce Health Engagement | corporate wellness, consumerism, communication & more | hosted by Jesse Lahey, Aspendale Commun
WHE08: Boosting Health Engagement with Gamification | with Josh Stevens from Keas
One of today’s hottest trends in workforce health engagement is gamification. Gamification is the use of tactics inspired by games — especially video games — to engage people. Think about what makes video games so alluring and habit-forming for people … they’re fun, of course, but they also provide instant feedback, friendly competition, perhaps a social component, and more.
There are several vendors offering gamification solutions for wellness, and one of the first was Keas. Keas is a company that Mashable said began as the Mint.com for health and became the Farmville for corporate wellness. Back in 2010, Keas realized it was failing to make an impact, and so it revamped its entire program with a gamification approach. Today we’ll find out what kind of difference that made, and how the program works.
Our guest, Josh Stevens, has been in the tech world for many years, at companies like AOL, TicketsNow.com, and YouSendIt. Today he is the CEO of Keas.
This interview with  Josh Stevens originally aired  in June 2013 on our Game Changer podcast, which is a series focused using gamification to engage employees.
Resources Mentioned in This Episode

* Website: Keas.com
* Twitter: @Josh_Keas
* LinkedIn: www.linkedin.com/in/joshstevens
* Podcast series on employee gamification: Game Changer

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11 years ago
42 minutes 53 seconds

Workforce Health Engagement | corporate wellness, consumerism, communication & more | hosted by Jesse Lahey, Aspendale Commun
WHE07: Pitfalls of Workplace Wellness: Does It Do More Harm Than Good? | with Al Lewis
As we discussed back in episode 4, in our interview with epidemiologist Tom Wilson, it’s a good idea to not have blind faith in wellness vendors, but to have a healthy dose of skepticism. For one thing, there are probably leaders and employees at your organization who are skeptical, so you need to anticipate their questions rather than coming across as naïve. More importantly, you should review actual data on the outcomes and think critically about them. Depending on your specific goals for your organization, your wellness program may not actually be meeting your goals.
And there’s at least one voice today saying that traditional wellness may actually do more harm than good. Al Lewis claims that what he calls the “pry, poke, prod” model of corporate wellness leads to hyperdiagnosis and unnecessary treatment, which is dangerous for patients and drives up health care costs.
Al Lewis is founder and President of the Disease Management Purchasing Consortium International, Inc. (DMPC–www.Dismgmt.com) DMPC is an outcomes measurement evaluator in the field of disease management and wellness for health plans, self-insured employers, states, and brokers.
Al’s book on outcomes measurement, Why Nobody Believes the Numbers was named 2012 health care book of the year in Forbes.
His latest book is Surviving Workplace Wellness…With Your Dignity, Finances, and (Major) Organs Intact., co-written with Vik Khanna. It’s a book he actually wrote for employees, so we thought it would be a good idea to check out what your employees might be reading that could be very critical about your wellness program.
Whether you or not you like or agree with Al’s message, he’s asking some important questions. You owe it to yourself to look into them, and also to be prepared to answer these kinds of questions from your employees. Being proactive about potential tough questions from employees is just one implication regarding  how you communicate your health programs. Aspendale Communications can help you audit what’s currently being communicated to your employees and develop a strategy that will help you meet your objectives.
Resources Mentioned in This Episode

* Book: Surviving Workplace Wellness…With Your Dignity, Finances, and (Major) Organs Intact
* Blog: Khanna On Health
* Linkedin: www.linkedin.com/pub/al-lewis/0/63/579
* Linkedin group: http://www.linkedin.com/groups?gid=4874256&trk=groups_management_participants-h-dsc&goback=.gsm_4874256_1_*2_*2_*2_lna_PENDING_*2
* Facebook page: www.facebook.com/WhyNobodyBelievesTheNumbers
* Twitter:  Show more...
11 years ago
41 minutes 58 seconds

Workforce Health Engagement | corporate wellness, consumerism, communication & more | hosted by Jesse Lahey, Aspendale Commun
WHE06: Healthy Eating in the Workplace | with Alison Acerra from Guckenheimer
Many companies are spending huge amounts of health care dollars paying for treatment of medical conditions caused primarily by poor food choices. Then they spend money on top of that for wellness programs to encourage employees to make better food choices. But when you check the food options available in the company’s cafeteria and vending machines, you find mostly burgers, fries, candy, and donuts. It seems a bit like these employers are shooting themselves in the foot, especially when you consider not just the long-term health consequences of poor nutrition, but also the immediate hits to employee energy, focus, and productivity.
By making healthier food choices available, and engaging workplace conversations about them, employers can shift the collective behavior of the workforce much more effectively than just with wellness programming. Healthy onsite nutrition options, and the signage and communications to help employees make healthy choices, are all part of an integrated approach to workforce health engagement.
To discuss the latest trends in providing and promoting healthy eating options in the workplace, our guest is Alison Acerra, MS, RD, national nutrition and wellness manager for Guckenheimer, a national workplace foodservice provider.
Guckenheimer began with a single sandwich stand in the courtyard of Stanford Medical School. It all started in 1965 when medical student Stewart Ritchie and his nursing student wife Jeanie hit on a novel way to finance Stewart’s education. Dismayed by the bland lunch choices available at the school, they set about offering healthier, tastier alternatives. Students, faculty members and staff loved the fresh and delicious food, the friendly service and their openness to suggestions.
Aspendale Communications can help promote and educate employees about healthy eating choices at your company. Whether that’s through some of the ideas that Alison and Jesse discuss in this episode, or using other means, we can help you plan and execute a communication strategy that’s integrated with the rest of your workforce health strategies.
Resources Mentioned in This Episode

* Website: www.guckenheimer.com
* Facebook: www.facebook.com/guckenheimerusa/
* Pinterest: www.pinterest.com/guckenheimer/
* Twitter: @GuckenheimerUSA
* LinkedIn: www.linkedin.com/company/guckenheimer/
* Instagram: www.instagram.com/guckenheimerusa/
* Google+: https://plus.google.com/115927712448208661276/
* Huffington Post Article: ROI: The Function of Free Oatmeal in the Corporate Wellness Wars
* To get in touch with Alison, email: aacerra@guckenheimer.com.

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11 years ago
33 minutes 41 seconds

Workforce Health Engagement | corporate wellness, consumerism, communication & more | hosted by Jesse Lahey, Aspendale Commun
WHE05: New Tools for Health Care Consumerism | with Clayton Nicholas from Change Healthcare
Health care consumerism is a key part of most employers’ strategies for workforce health engagement. This involves tools, resources, education, and motivation to help employees and family members make decisions that optimize health outcomes and cost-effectiveness. What types of decisions? It could be choosing an appropriate hospital, a treatment type, a medication, follow-up care, whether you’re maximizing all the benefits as intended, or maybe whether you’re over-utilizing certain benefits such as Emergency Room coverage.
In recent years, new technology is helping employers better equip and engage their workforce as health care consumers.
Established in 2007, Change Healthcare provides consumer engagement and cost-transparency solutions to health plans and employers across the US. In this episode, Jesse and Clayton Nicholas discuss three products offered by Change Healthcare:

* Cost Lookup – helps employees compare quality, cost and convenience for a prescription, medical, dental, or vision service with results based on an individual’s plan, network, and location.
* Proactive Alerts – reminders, educational messages, and “ways to save” alerts to help employees with wellness guidelines, chronic care management, medications, and
* Healthcare University – interactive website with gamification mechanics, including videos, quizzes and games that teach the basics of health benefits and how to shop for care—weighing things like quality and cost.

To help us get a feel for these tools, our guest is Clayton Nicholas, Vice President of Marketing and Strategy for Change Healthcare. Clayton, thanks for joining us.
This interview with Clayton Nicholas originally aired on our Game Changer podcast, in November 2013.
Resources Mentioned in This Episode

* Website: www.changehealthcare.com
* Twitter: @ClayJNicholas
* LinkedIn: www.linkedin.com/in/claytonnicholas
* For more information on Change Healthcare’s product visit their Product Page. To arrange a demo visit their Contact Page or email engage@changehealthcare.com.
* Podcast series on employee gamification: Game Changer

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If you like our show, please rate us on iTunes. That makes a huge difference in helping more people discover it. We love to know your thoughts about this episode. Please submit your comments below! You can also email comments to Jesse at jesse@engagingleader.com,
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11 years ago
39 minutes 38 seconds

Workforce Health Engagement | corporate wellness, consumerism, communication & more | hosted by Jesse Lahey, Aspendale Commun
WHE04: Does It Work? An Epidemiologist’s Surprising Answer about Wellness and Other Workforce Health Engagement | with Tom Wilson from Trajectory Healthcare
It seems common sense that investing in wellness and other workforce health strategies would be worth all the money and effort that employers are putting into them these days. But what is the actual evidence that there’s a return on investment? It’s wise to have a certain amount of skepticism about the vague promises we hear from various program vendors. Also important, different employers have different situations and needs — how do you determine if the strategies you are employing are making a positive difference for your organization?
To investigate these questions, Jesse talks to Thomas Wilson, PhD, DrPH, an independent epidemiologist specializing in the design, evaluation, and science-based improvement of population health programs. Dr. Wilson is a long-time friend of Aspendale Communications, as we’ve worked together on several assignments over the years to implement, measure, and refine workforce health engagement strategies.
Dr. Wilson is the principal of Trajectory Healthcare, LLC – a strategic epidemiologic consultancy firm. The firm has provided services to Medicare programs, Medicaid Agencies, health plans, care management vendors, employer groups, investment bankers, and non-profit groups. He is the co-founder & board chair of the Population Heath Impact Institute (www.PHIinstitute.org), a non-profit organization advocating for credible, independent, and transparent evaluations of organized population health management programs.
In this conversation, Jesse and Dr. Wilson discuss Dr. Wilson’s research on whether wellness and other health engagement strategies are making a positive difference on health outcomes, company costs, recruiting and retention, and more.
Resources Mentioned in This Episode

* Website: Trajectory Healthcare
* Website: Population Health Impact Institute
* LinkedIn: www.linkedin.com/pub/thomas-w-wilson/1/45a/73

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If you like our show, please rate us on iTunes. That makes a huge difference in helping more people discover it. We love to know your thoughts about this episode. Please submit your comments below! You can also email comments to Jesse at jesse@engagingleader.com, subscribe to him on Facebook, or follow him on Twitter.
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11 years ago
53 minutes 29 seconds

Workforce Health Engagement | corporate wellness, consumerism, communication & more | hosted by Jesse Lahey, Aspendale Commun
WHE03: Matching Employees with the Right Hospitals for Advanced/Specialty Care | with Rick Chelko from EdisonHealth
Through EdisonHealth, members of contracting health plans can gain access to heart, valve, spine, and transplant care at some of the highest-performing clinics and health systems in the United States.  The EdisonHealth Network contracts with first-rate hospitals and clinics, and then extends the exclusive benefits of these contracts to participating employers and health plans along with a suite of care coordination, claims payment, performance reporting and related services.

Rick is President and Founder of The Chelko Consulting Group, a boutique health and welfare benefits consulting firm headquartered in Cleveland, OH.  Previously, Rick served as a Principal and Regional Practice Leader for Ernst & Young LLP.  He is recognized as an industry expert in the areas of health care consumerism, benefits design and management, and health promotion. Rick also serves as the National Co-President of WEB (the Worldwide Employee Benefits Network).
At Aspendale Communications, we’ve had solid success in helping employer implement programs that help get employees and their family members to the right hospitals and other providers. As you can imagine, there are pitfalls that can cause patients to ignore those programs, or worse, mistrust the employer or health plan. In this episode, Jesse and Rick discuss the latest trends regarding direct contracts, centers of excellence, and health care consumerism to help employees and their families make choices that optimize health outcomes and cost-effectiveness.
Resources Mentioned in This Episode

* Website: www.edisonhealth.net
* Twitter: @EdisonHealthNet
* Linkedin: www.linkedin.com/company/the-edisonhealth-network-llc
* Article: Spinal fusions serve as case study for debate over when certain surgeries are necessary

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Your Feedback
If you like our show, please rate us on iTunes. That makes a huge difference in helping more people discover it. We love to know your thoughts about this episode. Please submit your comments below! You can also email comments to Jesse at jesse@engagingleader.com, subscribe to him on Facebook, or follow him on Twitter.
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11 years ago
42 minutes 9 seconds

Workforce Health Engagement | corporate wellness, consumerism, communication & more | hosted by Jesse Lahey, Aspendale Commun
WHE02: Wellness Communication & Education: Which Info & Messages Truly Help? | with Tom Rath
One of the most common components of a workforce health strategy is wellness communication and education … messages and information to motivate and equip employees and their families to avoid or reduce health risks, improve wellbeing, and prevent the development of serious (and expensive) health problems. Often a wellness program vendor, as part of their standard program, will include some wellness communication and education — for example, in website articles, postcards and e-cards, and newsletter articles.
A big problem, though, is people are already bombarded with conflicting health information … “the most important thing is to include whole grains in your diet,” “grains and other carbs are bad for you,” “probiotics boost immunity and digestion,” and so forth. While the company’s efforts may be well-intentioned, employees can end up feeling confused or overwhelmed. It doesn’t influence behaviors in a positive way, and it doesn’t boost employee trust and confidence in your overall health care strategy.
So it caught our attention at Aspendale Communications when research scientist Tom Rath published the book EAT MOVE SLEEP: Why Small Choices Make a Big Difference. Tom is a senior scientist at Gallup, where he helps people and organizations reach their potential. His books have sold more than 5 million copies. His previous bestseller was Wellbeing: The Five Essential Elements – an important little book that’s given us great insight in helping our clients improve employee wellbeing in areas like physical health and financial health. His newest book EAT MOVE SLEEP goes into a deeper dive on physical well-being.
In EAT MOVE SLEEP, Tom cuts through the clutter of health information to discover what really works – what holds up to the scrutiny of a researcher and scientist. And for Tom, the research was personal, as he has been battling cancer for two decades.
Along the way, Tom discovered small steps that can provide more energy in the moment and improve long-term health along the way. He also discovered a virtuous EAT MOVE SLEEP cycle … eating better makes it easier to move and sleep better, moving more makes it easier to eat and sleep better, etc. This “three-legged” stool of health is a great framework for wellness communications, and the book provides a lot of simple steps that can be put on auto-pilot and make a difference.
At Aspendale, we’ve been gleaning from Tom’s findings and practical suggestions from EAT MOVE SLEEP and creating infographics, posters, newsletter articles, videos, and more. It’s been helpful to a number of our clients because rather than adding to all the clutter of conflicting health information, gimmicky diets, and so forth, these employers are providing information that’s more evidence-based and holistic, along with suggestions for small, sustainable steps that employees can take in real life. That builds confidence and trust in the employer and their onsite or offsite health coaches. Rather than making employees feel confused or overwhelmed, this wellness communication and education is helping support an overall culture of health.
This interview with Tom Rath originally aired on our Engaging Leader podcast, in October 2013 when the book was first released.
Resources Mentioned in This Episode

* Book: EAT MOVE SLEEP: Why Small Choices Make a Big Difference
* Website: http://www.tomrath.org/
* Website: EatMoveSleep.org
* Twitter: @TomCRath
* Aspendale work samples: www.
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11 years ago
43 minutes 11 seconds

Workforce Health Engagement | corporate wellness, consumerism, communication & more | hosted by Jesse Lahey, Aspendale Commun
Workforce Health Engagement is a show exploring strategies to improve your employees’ health and productivity – and to protect your bottom line. Join us as industry experts discuss how to engage employees in population health management, wellness, and healthcare consumerism. Workforce Health Engagement is a special series for CEOs, HR executives, and other business leaders about creating a culture of health and building on the latest trends in areas such as communication, epidemiology, disease management, benefit plan design, worksite clinics, price transparency, and more. Over the long term, a “program of the day” won’t help you boost employee health, productivity, and your bottom line. For sustainable success, you need an integrated approach to workforce health engagement.