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Most people track views, followers, and likes. Vanity metrics. Then wonder why they're not making money. Views aren't the problem. Conversion is. In this episode, I'm breaking down the 5 metrics that actually matter, how to calculate them, what "good" looks like, and the 6 buying triggers that drive conversion at each stage. Content to profile, profile to link, link to application, show rate, and close rate. Plus the exact benchmarks for each, how to identify where your funnel is bleeding money, and how to fix it. The data will tell you where to focus. Without it, you're just guessing.
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I made a $700,000 mistake. Six bad hires in one year. And after firing the sixth person, I had to ask myself: who's the common denominator here? Me. In this episode, I'm breaking down every hiring mistake I made so you don't have to. I'll walk you through when to hire, who to hire, how to hire, how to manage, and how to fire people. I'll give you the exact framework I use to decide when someone needs to go, when to hire a closer vs. a setter and what revenue justifies each, why most people don't need a new team member but a better system, how to give feedback without being "the bitch," the real revenue per employee you should be targeting, and why $50K-$100K months is too late to be hiring if you're strategic about it. Plus, I'll share the five-step framework I use before letting someone go, the order of hires that actually makes sense, and why being afraid to hold people accountable cost me over half a million dollars. Most of the time, you don't need a new team member. You need a cleaner system. I learned that the $700K way.
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Your content isn't boring. It's just not activating dopamine. I had a client go from $12K to $80K+ months. What changed? Her content started triggering dopamine, and people became obsessed. They'd binge 10-15 posts in a row, watch all her story highlights, then apply, ready to buy. No objections. Just "when can we start?" In this episode, I'm breaking down the neuroscience of why your content doesn't convert, how to trigger dopamine through anticipation loops (not curiosity loops), and the micro-commitment ladder that primes people to buy before they ever talk to you. Plus, I'll walk you through real examples from my own content that generated $360K+ in applications, and show you exactly how to audit your content right now to see if it's activating dopamine or just educating without converting. The difference between content that gets views and content that gets buyers is dopamine. If people aren't binging your content and showing up to calls pre-sold, this episode is for you.
📱 HERE is the link to start your content audit.
In this episode, I'm breaking down why the coaches and course creators who blew up during COVID are quietly disappearing and what actually changed in the economy, the platforms, and buyer psychology that's killing businesses built in 2020. I'm walking you through why a follower isn't worth what it used to be, why you have to hit all 8 buying triggers now instead of just 2 or 3, how loss aversion and survival mode spending completely changed the game, and why the people who make it through this filter will absolutely dominate the next era. I'm also giving you the 8 question self audit to see if you're still operating like a Covidpreneur, breaking down who's dying versus who's thriving and why, and showing you exactly what needs to change in your content and business model if you want to survive what's coming next. If you built your business between 2020 and 2022 and it feels harder now than it did then, this episode will give you more clarity than the last year of trying to figure out what's broken.
✍🏻 HERE is the link for us to audit your content FREE.
In this episode, I'm breaking down the Authority Trifecta: the three questions your brain asks before deciding to buy from someone. I'm walking you through exactly how I used this framework to generate $5M in pipeline value this month, why one of my clients with less than 5K followers brought in $300K in leads from a single post, and what's actually missing from your content that's keeping people from seeing you as the obvious choice.
I'm also uncovering why people with massive followings are making pennies while others are closing high-ticket deals with a fraction of the audience, and how to audit your own content right now to see which of the three pieces you're missing. This episode will give you more clarity than the last six months of consuming marketing content.
✍🏻 HERE is the link to book your free content audit!
In this episode, I'm unpacking the 12 brand archetypes and really hitting home to why your content feels...off. Not every business should be a luxury brand; you're just making your life (and your marketing) so much harder than it needs to be. We'll be uncovering how this plays into the "identity" buying trigger and what needs to happen in the brain to get someone to buy.
✍🏻 HERE is the link to book your audit.
If you've been told the four buyer types are the blueprint to scaling your business, I need you to understand they're just one piece of a much larger puzzle - and treating them as the complete picture is probably why coaches who used to make $80K months are now struggling to hit $10K while people like Alex Hormozi break world records with launches that systematically move every brain through the three layers of decision-making using all eight buying triggers, not just the surface-level personality preferences most marketers mistake for actual neuroscience.
✍🏻 CLICK HERE to claim that free audit!
In this episode, I unpack exactly what content marketing looks like at $100K, $1M, and $10M annual revenue, and why the strategy that got you to six figures will actively sabotage your path to seven. I'll uncover the real symptoms keeping you stuck at each level (hint: it's almost never a "post more content" problem), walk you through our proprietary CONVERTS™ framework that's generated $323 million across 3,000+ clients, and hit home to why most social media marketing agencies are guessing while we're using data science and neuromarketing to engineer content that converts. Whether you're drowning in content creation at $100K, becoming the bottleneck at $1M, or trying to build authority at $10M+, I'll show you the exact patterns we've identified that separate businesses that scale from those that stay stuck. Plus, I pull back the curtain on how we produce 550+ pieces of strategic content per week for our clients and our own business, and why you shouldn't run ads until you hit seven figures.
✍🏻 Claim your free audit here!
In this episode, I'm unpacking the significance of founder-led content in today's marketing landscape. I'm uncovering the concept of identifying a 'villain' in your industry, which helps to create contrast and engage the audience's primal brain, the "Authority Trifecta", essential elements for building authority and connection with the audience. We also hit home to the importance of future pacing and emotional resonance in content creation, ultimately leading to a discussion on the eight triggers necessary for effective content that drives sales.
✍🏻 HERE is the link to claim your free content audit!
In this episode, I share my personal experiences with coaching and reflect on my journey from relying on coaches to becoming more independent in my business operations. I discuss the challenges of client retention, the gap between coaching expectations and reality, and the manipulative aspects of some marketing strategies. I emphasize the importance of self-trust and accountability in business decisions, learning from failures, and shifting focus from personal metrics to client success. Ultimately, I encourage listeners to critically evaluate their motivations for investing in coaching and prioritize actionable strategies over seeking approval from others.
HERE is the link to claim your audit ✍🏻
In this episode, we are auditing your content together. I'm uncovering all 8 triggers that need to be present in your content to get your audience to buy, and really unpacking why it feels like pulling teeth to get sales for people who are missing even one of these triggers in their content. I bet you get more from this episode than the last coach you spent $15k with.
HERE is the link to submit your IG for that audit ✍🏻
In this episode, I'm shedding some light on many of the unethical, ineffective, and unhelpful practices within my industry. We're getting really honest about some of the investments I've made that didn't pan out, red flags to be aware of when hiring for social media marketing support, and some of the values, practices, and standards we've set for our clients.
HERE is the link to submit your IG for the audit ✍🏻
In this episode, I'm unpacking how to go from $30,000 to $50,000 per month by shifting your content to a neuroscience-backed strategy. I'll be uncovering why people actually buy, what your audience's brain needs to hear to make a purchase decision, and what you should be discussing in your content to trigger that buying behavior.
HERE is the link for you to submit your IG for that audit! ✍🏻
THIS is where you can submit your info for a free audit ✍🏻
Can we audit your content for free? Apply here for a free content diagnostic.
Want our team to audit your content for free? See if you qualify for a content diagnostic HERE!
Want to scale your Business with Content? Go here: https://www.wearelaneymedia.com/podcast-smm
Unpacking Viral Content Strategy with Caroline Flett | Social Media Millionaire PodcastIn this comprehensive episode of the Social Media Millionaire podcast, Kenda sits down with the go-to expert in viral content creation, Caroline Flett. Caroline shares her in-depth knowledge and experiences on how to make content that not only attracts but retains and grows a loyal audience on social media platforms like Instagram and TikTok.Caroline delves into the hard lessons learned about consistently going viral, emphasizing the importance of putting oneself out there and leveraging existing content by analyzing what works. She offers invaluable insights into her meticulous research process, which starts on Instagram and sometimes extends to TikTok, revealing the most effective formats and strategies to make content binge-worthy and highly shareable.The discussion covers the significance of having a content series, the psychology of engaging hooks, and the necessity of being clear and specific in delivering value. Caroline also touches on the importance of hook optimization, explaining how she iterates multiple versions to find the most compelling one. She shares her process for editing and scripting reels, focusing on maintaining audience attention and delivering consistent, high-quality content.Furthermore, Caroline breaks down her use of Notion for organizing and managing her content strategy. She highlights the importance of balancing different types of content to meet various goals, such as building authority, driving engagement, or converting followers into customers. Caroline also discusses the role of trial reels and ManyChat in her strategy, debunking myths about their potential negative impacts on engagement and reach.For content creators and business owners looking to navigate the complexities of social media marketing, this episode is a goldmine of strategies, tips, and practical advice. Whether you're just starting out or looking to refine your existing approach, Caroline's expertise offers a roadmap to achieving sustained growth and visibility.Don't miss out on this enlightening conversation that's packed with actionable insights tailored for today's digital landscape.00:00 Introduction and Guest Overview01:49 The Hard Lessons of Going Viral02:35 Research and Strategy for Viral Content03:50 The Power of Content Series07:29 Creating Engaging and Effective Reels10:57 Research Tools and Techniques19:20 Content Management and Planning25:08 Outsourcing Content Creation29:36 Crafting Effective Spoken Reels32:30 The Importance of Hooks in Content Creation33:41 Creating Viral Hooks: Tips and Techniques34:55 The Power of Specificity in Hooks38:56 Experimenting with Trial Reels47:26 Dealing with Negative Comments50:49 Using ManyChat for Engagement53:13 Organic Growth vs. Paid Ads56:03 Final Thoughts and Offers
Want a Free GAP assessment on your Content? Go here: https://www.wearelaneymedia.com/podcast-smm
In this video, Kenda addresses common pitfalls in investing in business coaches and programs based on her personal experience. Kenda shares insights acquired from a $200,000 investment in various coaching programs—both positive and negative outcomes. Kenda offers a strategic approach to consistent lead generation, highlighting the importance of organic content marketing and the drawbacks of formulaic, one-size-fits-all advice. Kenda explains the significance of understanding consumer psychology and buyer types to craft effective content and sales strategies. Additionally, they debunk myths about effortless sales processes and the over-reliance on advertising before mastering organic growth. Concluding with an emphasis on data-driven decision-making, Kenda aims to restore trust in coaching while empowering viewers to customize and implement effective marketing strategies confidently.
00:00 Introduction and Background
01:16 The Biggest Coaching Mistake
04:52 Lessons Learned and Moving Forward
06:36 Top Five Gaps in Coaching Programs
07:47 Effective Lead Generation Strategies
13:26 Understanding Buyer Psychology
25:00 Creating a Repeatable Sales Process
35:34 Avoiding Unsustainable Strategies
44:59 Final Thoughts and Advice
Want a Free GAP assessment on your content? Go here: https://www.wearelaneymedia.com/podcast-smm
Leveraging Psychology to Turn Views into Sales: The 4A Scripting Model In this episode of the Social Media Millionaire Podcast, Kenda explains the common issue of engaging content that doesn't convert to sales. Discover how the 4A Scripting Model – Attract, Anchor, Activate, and Acquire – can help you reframe your content to connect deeply with your audience and boost conversions. Kenda dives into neuromarketing principles, the framing effect, and the specific needs of different buyer types to create impactful and binge-worthy content. Tune in to learn how to transform viewer attention into actionable sales and significantly improve your marketing strategy. 00:00 Introduction: The Content Conundrum 00:46 Leveraging Psychology and Neuromarketing 02:56 Understanding the Four Buyer Types 12:57 The 4A Scripting Model Explained 15:44 Implementing the 4A Scripting Model 20:22 Why the 4A Model Works 21:57 Conclusion and Next Steps