Welcome to the latest episode of the Recruitment Leadership Podcast, hosted by Alison Humphries. What if your recruiters could screen 10,000 candidates in just three days - without adding extra headcount?  In this episode of the Recruitment Leadership Podcast, Alison Humphries is joined by Blake Carter, Founder and Sales & Partnerships Director of VOAI.app, to explore how AI is changing the way high-volume recruitment gets done. Blake shares the story behind VOAI - an AI-led platform that’s already helping agencies and corporates slash admin time, boost candidate engagement, and deliver a return on investment that traditional processes just can’t match. Together, Alison and Blake dig into:   💡 Why AI works best in candidate-facing roles (and where it really shouldn’t be used yet) 💡 How sentiment analysis and multilingual capabilities can transform candidate experience 💡 A real case study where AI delivered 200% growth in candidate volume - with half the staff 💡 The implementation process (spoiler: it’s easier than most leaders think)   If you’re a recruitment business owner looking for smarter ways to protect profitability, free up your consultants, and still keep the “human” in recruitment, this episode is for you.   Connect with Blake Carter on LinkedIn. Want to discuss this topic further with Alison?  💬 Email her at alison@recruitmentleadership.co.uk.

Welcome to the latest episode of the Recruitment Leadership Podcast, hosted by Alison Humphries.   In this episode, Alison is joined by Darren Westall, CEO and Co-founder of Paiger - a platform originally known for personal branding, but now a powerful engine for business development enablement.   Darren shares the story behind Pager’s evolution - from a social scheduling tool into a BD productivity platform trusted by over 1000 staffing businesses. Together, he and Alison explore what recruiters really need to build a pipeline effectively, especially in today’s saturated and cautious market.In this conversation, they cover:   💡 Why BD performance is stalling in so many firms, and what’s really behind it 💡 The gap between “doing more” and “doing better” 💡 How Pager helps recruiters find vacancies, research clients, and automate intelligently (without losing the human edge) 💡 The psychology behind “phone fear”, and how better prep removes it 💡 What recruitment leaders often get wrong about tech implementation 💡 Why smart automation supports BD, but doesn’t replace it 💡 Where AI is heading in recruitment, and the unexpected challenges it may bring 🎁 Darren also offers an exclusive bonus for Recruitment Leadership Podcast listeners - the first 10 people to contact Pager and mention this episode or Alison Humphries will unlock a special offer. Details on how to claim it are included in the episode.   Whether you're leading a sales team, implementing new tech, or just trying to get more consistent BD from your consultants - this is essential listening for agency owners and sales leaders alike.   Connect with Darren Westall on LinkedIn. Want to discuss this topic further with Alison? 💬 Email her at alison@recruitmentleadership.co.uk.

Welcome to the latest episode of the Recruitment Leadership Podcast, hosted by Alison Humphries.   In this episode, Alison is joined by Ben Browning, Founder of Resonant and host of the Recruiting Better Podcast, to tackle one of the biggest (and most neglected) challenges in recruitment: business development.   With insights drawn from Resonant’s recent State of BD report - covering over 500 firms - Ben shares why so many recruitment businesses still treat BD as a reactive, last-minute scramble… and what high-performing agencies are doing differently.   Together, they unpack:   💡Why 76% of recruiters lack a consistent BD strategy 💡What’s driving underperformance - and what to fix first 💡 How to position your service around real business problems, not just open vacancies 💡 The 5 pillars of account development - and how to use them to boost revenue and retention 💡 Why systems and strategy matter more than charisma when it comes to sales   You’ll also hear practical ideas for improving sales culture, creating accountability, and building a repeatable process that doesn’t rely on one “superstar biller” to hit the target.   🎁 Ben is offering listeners a free Blueprint Call - a no-pressure opportunity to review your current BD strategy and spot opportunities for improvement. Details on how to claim it are in the episode.   If you're a recruitment leader looking to build a more confident, consistent and commercial approach to sales - this is essential listening.Connect with Ben Browning on LinkedIn. Book your Blueprint Call. Want to discuss this topic further with Alison? 💬 Email her at alison@recruitmentleadership.co.uk.

Welcome to the latest episode of the Recruitment Leadership Podcast, hosted by Alison Humphries.   In this episode, Alison is joined by Will Bourne, Founder of Rekall Consulting and Rekbot - a groundbreaking AI-based training and coaching tool designed specifically for recruiters.   With over 15 years of industry experience, Will shares the challenges he faced leading teams, hiring new recruiters, and trying to deliver impactful training at scale.    From bootstrapped startups to running large P&Ls, his frustration with traditional training methods inspired him to build Rekbot - a tool that leverages AI to deliver real-time feedback, reinforce learning, and close the performance gap in a much smarter way.   In this conversation, Alison and Will explore: 💡 Why traditional training fails to create lasting behavioural change 💡 How AI simulations help recruiters build real confidence, fast 💡 The hidden cost of relying on your top billers to train others 💡 The role of emotional reinforcement and repetition in learning 💡 Why Rekbot could open the door to hiring outside the industry - and getting ROI faster 💡 How bias detection, progress tracking, and tailored scenarios set this tool apart   🎁 Will also gives listeners an exclusive 50% discount to try Rekbot - details on how to claim it are included in the episode.   Whether you're a recruitment business owner struggling with underperforming hires, a leader trying to reduce training costs, or just curious about how AI can level-up your team’s capability, this is an episode you won’t want to miss   Connect with Will Bourne on LinkedIn. Want to discuss this topic further with Alison? 💬 Email her at alison@recruitmentleadership.co.uk

Welcome to the latest episode of the Recruitment Leadership Podcast, hosted by Alison Humphries.   In this episode, Alison is joined by Kate O’Neill, Recruitment Coach and Behavioural Profiling Specialist, known for her straight-talking, practical approach to business development in recruitment.   Together, they explore what it really takes to make business development work, not just for the short term, but in a way that builds long-term, sustainable client relationships.   Kate shares why human connection still matters more than ever in a world of automated outreach and digital tools - and what recruitment leaders can do to help their teams overcome hesitation and build real confidence on the phone.   They also dive into the mindset challenges that often get mistaken for skills gaps, and how to shift the behaviours that hold people back from BD success.   You’ll learn: 💡 Why “cold calling” is an outdated and unhelpful term — and what to do instead 💡 How your team’s hidden beliefs might be sabotaging their BD performance 💡 Why phone calls, in-person meetings, and follow-ups still matter more than email 💡 The link between strategic preparation and confidence on the phone 💡 What great BD conversations actually sound like — and what’s getting in the way 💡 How to create a BD process that drives consistent results, not one-off wins   If you’re a recruitment leader looking to move beyond transactional BD and help your team build confidence, consistency and credibility - this is a must-listen.   Connect with Kate O'Neill on LinkedIn. Want to discuss this topic further with Alison? 💬 Email her at alison@recruitmentleadership.co.uk

Welcome to the latest episode of the Recruitment Leadership Podcast, hosted by Alison Humphries.   In this episode, Alison is joined by Louise Triance, Managing Director of UK Recruiter and organiser of the Recruitment Agency Expo. With over three decades in the industry, Louise brings a broad and informed perspective on how recruitment has changed and what recruitment leaders should be paying attention to now. While short-term data gets all the attention, Alison and Louise zoom out to examine the long-term trends - the “boiling frog” changes slowly, reshaping the industry. From stalled productivity and the rise in micro-agencies to shifting client expectations and the limits of AI, they explore what’s really going on beneath the surface. Most importantly, they highlight why each of these shifts is an opportunity, if you can spot it and adapt. Here’s what you’ll learn in this episode:   💡Why productivity per head has barely shifted in 25 years, and what might be behind it 💡 The risk of sounding the same as everyone else and how to genuinely differentiate your agency 💡 Why face-to-face still matters and what we’re losing by avoiding it   💡 The limitations of AI in candidate experience and how to use it without losing the human touch 💡 How to sell more sophisticated services (like SOW and employer brand consultancy) with confidence 💡 The rise of peer collaboration and why it’s a good sign for the industry’s future If you’re a recruitment business owner or leader looking for a broader perspective on what’s happening in the industry - and how to navigate it - this is a conversation you won’t want to miss.   Listen now to discover how recruitment is changing and how to stay one step ahead.   Connect with Louise Triance on LinkedIn. Want to discuss this topic further with Alison? 💬 Email her at alison@recruitmentleadership.co.uk.

Welcome to the latest episode of the Recruitment Leadership Podcast, hosted by Alison Humphries.   In this episode, Alison is joined by Sarah Knight, leadership and mindset coach, business development expert, and founder of Sarah Knight Consultancy. Sarah is also the host of the podcast “It’s Got Pockets”, which explores the realities of being a woman in business - and the conversations we need to be having more often.   With a background in communications, PR, and people development, Sarah shares practical advice on how recruitment professionals can build lasting client relationships in a market where business development has become tougher - and more important - than ever.   Together, Alison and Sarah explore how recruiters and business leaders can move away from over-reliance on digital tools and get back to what really drives growth: conversations, clarity, and consistency.   Here’s what you’ll learn in this episode: 💡 Why consistency is one of the most undervalued tools in business development 💡 How to approach new business without relying on generic outreach or tired sales techniques 💡 The importance of meaningful communication — and what makes it stand out 💡 How to ensure your team reflects your company’s values in every client interaction 💡 Why business development needs space, structure, and thoughtful reflection   Whether you’re a recruitment leader, a business owner, or a consultant looking to sharpen your approach, this episode is full of insight into how to build trust, develop long-term client relationships, and create space for what really works. Listen now for a thoughtful and timely discussion on business development that works in the real world. Want to discuss this topic further with Alison? 💬 Email her at alison@recruitmentleadership.co.uk.

Welcome to the latest episode of the Recruitment Leadership Podcast, hosted by Alison Humphries.   In this episode, Alison is joined by Tim Freestone, Founder of Alooba, an online skills assessment platform transforming the way companies hire. Tim shares how his frustrations as a hiring manager led to the creation of Alooba, highlighting the inefficiencies of traditional CV-based hiring and the need for skills-first recruitment.   With AI evolving rapidly and job roles changing at an unprecedented pace, Tim and Alison explore how recruiters can assess candidates more effectively, eliminate bias, and future-proof their hiring strategies.   Key takeaways from this episode: 💡 The problem with resumes - Why CVs are an unreliable predictor of candidate ability and how skills assessments offer a more accurate alternative.   💡 Hiring for potential - How recruiters can assess aptitude, adaptability, and learning agility to identify future-ready candidates.   💡 The role of AI in recruitment - Why recruiters should embrace AI selectively while maintaining human-led decision-making.   💡 Automation vs. personalisation - How to balance efficiency and engagement to avoid losing top talent to impersonal hiring processes.   💡 The future of recruitment tech - What small and micro recruitment businesses should consider before investing in new AI-driven tools.   Whether you're a recruitment leader, hiring manager, or business owner looking to make data-driven hiring decisions, this episode is packed with practical insights to help you stay ahead in an evolving talent market.   Tune in to discover how to move beyond outdated hiring practices and build a more effective recruitment strategy.   Connect with Tim Freestone on LinkedIn. Want to discuss this topic further with Alison? 💬 Email her at alison@recruitmentleadership.co.uk.

Welcome to the latest episode of the Recruitment Leadership Podcast, hosted by Alison Humphries.   In this episode, Alison is joined by Jem Bevan, Founder of SocialJems, a LinkedIn marketing specialist who helps recruiters and businesses harness the power of social media to attract clients and candidates.   From a career in sales to becoming a LinkedIn strategist for recruiters, Jem has mastered the art of authentic engagement, personal branding, and content that converts. She shares practical strategies to help anyone create impactful content, foster meaningful engagement, and navigate LinkedIn’s latest algorithm updates. Here’s what you’ll learn in this episode: 💡 The power of personality: Why authenticity is key to standing out on LinkedIn and how to bring more of you into your content.💡 Common LinkedIn mistakes: How recruiters get it wrong with overly corporate content - and what to do instead.💡 Content that converts: The importance of brand guidelines, content pillars, and a strategic posting schedule.💡 LinkedIn’s latest updates: How new features can boost visibility.💡 Engagement over broadcasting: Why content is only half the battle - meaningful interactions are the real game-changer. Whether you're a recruitment leader, consultant, or business owner looking to elevate your LinkedIn presence, this episode is packed with actionable tips to help you leverage the platform effectively. Tune in now to discover how to turn your LinkedIn activity into real business results! Connect with Jem on LinkedIn. Interested in discussing this topic further with Alison? 💬 Email her at alison@recruitmentleadership.co.uk

Welcome to the latest episode of the Recruitment Leadership Podcast, hosted by Alison Humphries. In this episode, Alison is joined by Penny Haslam, Founder and Managing Director of Bit Famous Ltd, a former business journalist and TV presenter turned visibility coach. From a temporary role at the BBC, which proved to be the launchpad for her career, Penny became a trusted communication and confidence coach for professionals, including those in the recruitment industry. Together, Alison and Penny delve into the importance of clear, confident communication in recruitment and beyond, offering practical strategies to help professionals stand out in their fields. Here’s what you’ll learn in this episode: 💡 From Broadcasting to Coaching: Penny shares her journey and how she helps professionals boost visibility and communication skills. 💡 The Power of Relationships: Discover Penny’s strategies for meaningful networking through coffee meetings, mastermind groups, and consistent engagement. 💡 Visibility and Credibility: Learn how to secure speaking opportunities, leverage event photos, and deliver a clear, specialised message. 💡 Communication Mastery: Tips to captivate audiences, avoid common pitfalls, and balance professionalism with humour. 💡 Public Speaking Essentials: Actionable advice on crafting engaging, authentic presentations with tools like mind maps and audience interaction. Whether you're a recruitment professional, business leader, or entrepreneur, this episode is packed with actionable advice to help you build your personal brand, communicate with confidence, and stand out in your industry. Connect with Penny on LinkedIn.Interested in discussing this topic further with Alison? 💬 Email her at alison@recruitmentleadership.co.uk

In this episode of the Recruitment Leadership Podcast, Alison Humphries is joined by Helen Plumridge, founder of Hypa Consulting, who shares her inspiring journey from starting King Recruit in 2015 to successfully selling it to Recruitment Entrepreneur. During this episode, Helen and Alison explore the challenges faced by female solopreneurs in recruitment, including self-doubt, financial risk, and the balancing act of lifestyle factors. They emphasise the importance of cultivating the right mindset, effective planning, and maintaining accountability on the entrepreneurial journey. With their wealth of experience, Helen and Alison offer practical advice on how to overcome these obstacles, highlighting the value of regular exercise, consistent planning, and continuous learning. Helen also discusses the power of having an accountability partner and maintaining a growth mindset. Helen has generously offered free resources to support female entrepreneurs in the recruitment industry, including a PDF with 18 revenue-enhancing hacks to help you grow your business and stay on track. You can download the PDF here: 18 x Revenue-Enhancing Hacks to Simplify Your Business and Give You More Free Time! If you're a female entrepreneur looking to elevate your recruitment business, this episode is packed with valuable insights and actionable strategies to help you thrive. 💡 Perfect for female solopreneurs, recruitment professionals, and anyone interested in leadership development and business growth. Connect with Helen on LinkedIn: https://bit.ly/49zuGAr  As a Co-Founder of Women in Recruitment Leadership, this is a topic that Alison is particularly passionate about. If you’d like to discuss this topic further with Alison, you can contact her here: 💬 alison@recruitmentleadership.co.uk

In this latest episode of the Recruitment Leadership Podcast, Alison Humphries welcomes Mike Horne, a seasoned organisational development expert, to tackle the unique challenges faced by small recruitment business owners.    Packed with actionable insights, this conversation bridges the gap between the high-level struggles of corporate executives and the daily realities of running a recruitment firm.   Mike draws on his extensive experience to highlight the key leadership traits every business owner needs: self-belief, confidence, and calmness under pressure. He dives into the nuts and bolts of building a successful recruitment business, from financial management and marketing to navigating generational differences in the workplace.   Are you grappling with the diverse priorities of Gen Z, millennials, and Gen X? Alison and Mike explore how these generational divides can impact leadership and share strategies for fostering inclusion while harnessing the strengths of each group.   Whether you're scaling your recruitment business, refining your leadership style, or just starting out, this episode is your go-to guide for setting clear goals, maintaining discipline, and leveraging innovation to unlock your team’s full potential.   Tune in now to gain practical advice and fresh perspectives that will help you thrive in the ever-changing recruitment industry!   💡 Perfect for small business leaders, recruitment professionals, and anyone eager to elevate their leadership game.   Be sure to connect with Mike on LinkedIn  Want to discuss this topic further with Alison? Contact her: 💬 alison@recruitmentleadership.co.uk

In this episode of the Recruitment Leadership Podcast, we’re joined by a special guest who’s perfectly positioned to share his expert insights—Neil Carberry, CEO of the Recruitment and Employment Confederation, and a key figure in shaping the upcoming industry changes. The UK government’s new Employment Rights Bill and the Make Work Pay Plan are two initiatives that could reshape recruitment as we know it! With 28 measures already outlined and more details to emerge through secondary legislation, these changes are set to impact the industry by 2026. Now is the time to start thinking about how your business will adapt. Tune in as Neil Carberry shares his expert take on these initiatives and the biggest concerns and opportunities surrounding these upcoming regulations.  You will find out more about:    💻 Importance of understanding the details vs. just the headlines ⚙️ Challenges posed by new requirements like day one statutory sick pay 💡 Balancing the government's mandate with the needs of the recruitment industry 📈 Market trends and the future of recruitment   Tune in and stay ahead of these changes!  Be sure to connect with Neil on LinkedIn  Want to discuss this topic further with Alison?  Contact her: 💬 alison@recruitmentleadership.co.uk

Welcome to the newest episode of the Recruitment Leadership Podcast, hosted by Alison Humphries. Did you know that productivity in the recruitment industry has stayed the same for 20 + years? Even with all the advancements in automation and AI, we’re still not seeing much progress. But why? And how can this change? In today’s episode of the Recruitment Leadership Podcast, we’re joined by Alex Farrell, founder of Autometry. Alex brings her expertise to tackle longstanding issues in the industry.    What you’ll learn: Recruiter productivity has stagnated for 25 years, with revenue per head remaining flat at around £100,000 annually Alex founded Autometry to address this issue, using AI to boost recruiter productivity and revenue Autometry's AI assistant, Ada, automatically matches candidates to jobs and suggests business development opportunities A case study showed Autometry helped six customers generate an additional £875,000 in revenue over 12 months by reactivating passive candidates Alex advises recruitment firms to focus on business objectives when implementing AI, rather than just the technology itself. The first few listeners to reach out to Alex will receive a free diagnostic and enjoy a 30% discount on a pilot programme. Tune in - you won’t want to miss this!  Be sure to connect with Alex on LinkedIn  Want to discuss this topic further with Alison? Contact her: 💬 alison@recruitmentleadership.co.uk

Welcome to the latest episode of the Recruitment Leadership podcast, hosted by Alison Humphries.Struggling to find top talent? You're not alone.   This episode dives deep into the recruitment industry's biggest challenges, featuring Chris McCann, CEO of SOLIS Academy. Chris shares his inspiring journey from social work to recruitment leader, and how he built an innovative solution to today's hiring woes.   Here's what you'll learn:   The Dirty Secrets of Recruitment: Discover the alarming turnover rates and why finding great people is so tough. (Spoiler alert: it's not just you!) How to End Youth Unemployment: Chris unveils a revolutionary approach that bridges the gap between young talent and recruitment agencies. Forget Degrees, Focus on Skills: Learn how SOLIS Academy goes beyond traditional resumes to assess soft skills and real-world potential. The Future of Learning: Find out how SOLIS Academy's customisable e-learning platform blends theory with practical application to create recruitment rockstars. Gen Z Ready? Discover how SOLIS Academy adapts its training to the unique learning styles of the new generation, while keeping the crucial human touch in recruitment. Plus, a Special Offer for Listeners! Be one of the first 10 to reach out to Chris and get a risk-free recruitment and training solution with a 6-month success guarantee.   Stop settling for mediocre talent! Tune in now and learn how to build a high-performing recruitment team prepared for the future.   Connect with Chris on LinkedIn or reach out to him at chris@solis-academy.com  Interested in speaking to Alison about your business strategy?  Get in touch, today!   💬 alison@recruitmentleadership.co.uk    See the report by Kelly Services here: https://www.kellyservices.com/press-releases/losing-talent-in-the-age-of-ai 

Welcome to the latest episode of the Recruitment Leadership podcast, hosted by Alison Humphries. In this episode, Alison is joined by “backdoor” Barry Cullen, known for his handling of backdoor disputes. Barry's unique perspective – a blend of recruiter experience and legal expertise - gives him an invaluable understanding of what's practical for recruiters, not just legal theory.   For an exclusive listener discount, head to RecProtect.net and quote “Alison Humphries” for an incredible 40% rebate on licence fees!   Together, they explore: Industry Shifts: unveil the crucial changes impacting recruitment, from evolving client demands to ever-shifting supplier terms. Transfer Fee Disputes: Feeling the pressure of transfer fee and rebate disputes? Explore trends and become equipped with the knowledge you need to effectively address them. Contract Confidence: Alison and Barry discuss the art of drafting, reviewing, and renegotiating contracts. Credit Control Expertise: Learn to manage credit control effectively, conquer payment disputes, and leverage terms to secure timely payments consistently. Legal Action vs. Collection Strategies: Alison and Barry deliberate when negotiation is the best course of action and when to pursue legal measures. Eradicate Late Fees: Discover proactive strategies to prevent and recover late or unpaid fees, so you can focus on your core strength – finding top talent.   Listen in for practical advice, real-world examples, and Allison's insightful questions that will provide you with actionable takeaways on contract management, dispute resolution, and credit control best practices.   This episode is packed with valuable information to overcome legal challenges and get back to doing what you love – making successful placements!   Connect with Barry on LinkedIn.   Interested in speaking to Alison about your business strategy? Get in touch, today! 💬 alison@recruitmentleadership.co.uk

Join your host, Alison Humphries, for an enlightening conversation on recruitment pricing strategies with Jon Brooks, Pricing Consultant & Founder of The Value Advantage.   In this episode, you can expect Alison and Jon to discuss alternative pricing models that focus on the true value your business delivers, delve into the psychology for pricing and negotiation, and piece together a part of the productivity picture that may be currently ignored…   This episode is a must-listen for recruitment professionals seeking to hear a balanced and nuanced discussion on pricing, with real-life examples and questions on pricing that you probably have, but have never asked.    Gain valuable insights and practical strategies on optimising your pricing strategy to reward your hard work and reflect the impact you make.   Timestamped Guide:   00:46 - Introduction to Jon   02:26 - This industry has been forever stuck basing it’s pricing of a percentage of salaries. Why do we do that? And why is the industry so wedded to it, in your opinion?   04:47 - I remain unconvinced thatsalary percentage reflects the amount of work involved. What are your thoughts, Jon?   10:20 - Do you have any quick points of advice for people who are having to consider clients terms?   13:3 - What are your thoughts on offering them a choice, where a contingency cost is higher, and a retained cost is lower?   22:02 - For the sake of those who may not have looked at this before, should we just review some of the other variables that we can bring into a discussion about fees?   29:58 - What are your tips and advice for the successful implementation of a new pricing strategy?   Connect with Jon on LinkedIn    Jon’s newsletter: pricing.substack.com    Interested in speaking to Alison about a holistic conversation including pricing and conversation?  Get in touch, today!

Join your host, Alison Humphries, for a thought-provoking discussion on the evolving landscape of AI and automation in recruitment in this episode with James Kingston, CEO of Kingston Barnes. In this episode, you can expect Alison and James to explore the strategic implementation of automation and AI tools within the recruitment process, with practical tips for onboarding and measuring success.  Tackling whether robots and recruiters can really work together, key topics explored include: A critical analysis of automation tools: We delve into James' practical experience with LinkedIn automation and TriplePhi at Kingston Barnes, examining the potential benefits and inherent risks associated with these technologies.Learning from the past: We dissect the case of Amazon's unsuccessful recruitment AI, highlighting the importance of careful testing and responsible management when adopting new systems.Actionable insights for leaders: James offers practical guidance for recruitment leaders looking to implement automation effectively. Setting clear objectives, rigorous testing, audience segmentation, and staff empowerment are all crucial elements for success.Measuring the impact: We explore the challenges and considerations involved in quantifying the return on investment for automation tools, and why “softer” measures such as candidate experience are just as vital as financial gains.A shift in industry perspective: We delve into the evolving attitude towards technological advancements in recruitment, which is moving towards a collaborative and nuanced approach that leverages technology for its strategic advantages.The human element remains paramount: James emphasises his belief that AI will ultimately serve as a supportive tool, not a replacement for human interaction. This episode is a must-listen for recruitment professionals seeking to navigate the ever-changing talent acquisition landscape. Gain valuable insights and practical strategies for harnessing the power of automation, while ensuring that a human-centric approach to your recruitment process remains.  Timestamped Guide: 00:50 - About James and his journey with automation and AI: how did you start implementing it? And why? 10:13 - So, thinking about the whole landscape, what other parts of the recruitment workflow have you decided to automate? And can you also talk to us about your choice of partners to work with to do that? 15:08 - What top bits of advice would you give other business leaders when they're implementing a new system implementation? 05:11 - Why it’s important that recruiters understand their own commission schemes 26:46 - Not one of the companies I know can give me a positive answer when I asked them “Yes, but has an overall performance per billing consultant, has it actually improved?” - what are your thoughts on that? 31:06 - Have you found that you need to consider your three markets separately when implementing any automation? 33:23 - How do you anticipate the use of AI in the recruitment sector? 37:18 - James, you're also an author - would you like to just tell the audience about your book? Connect with James on LinkedIn  James’ book: https://amzn.eu/d/55xBaMp Interested in speaking to Alison about your business strategy? Get in touch, today! 💬 alison@recruitmentleadership.co.uk

Join your host Alison Humphries, as she speaks with Ollie Whiting, CEO at La Fosse and discover Ollie’s secrets of successfully scaling recruitment businesses. This includes growing La Fosse Associates to over 300 employees, $7.6+ million in EBIT, and reaching number 26 in the Recruiter Hot100 this year. The discussion highlights key themes for successful recruitment businesses that have scaled, such as: Delegation, leadership and data-driven decisions Customer-centric growth and diversification Addressing skills shortages and showcasing the value proposition to clients. Creating a culture for success to attract and retain good people Embracing an entrepreneurial mindset. Utilising employees for diverse perspectives and innovation Timestamped Guide: 00:50 - About Ollie and his experience 03:07 - What separates the founders and leaders of enterprise recruitment businesses, from those smaller, SME businesses 06:33 - What are the skills that need to be brought in externally as a business grows? 05:11 - Why it’s important that recruiters understand their own commission schemes 11:49 - What skills have you brought in to La Fosse? 14:15 - Could you talk through the different recruitment solutions La Fosse now offer? 16:21 - Could you give listeners an insight into what the academy does and the challenges around that? 19:44 - How did you go about spotting opportunities with your clients and promoting that as a service? 23:22 - How do you ensure that your team keep their periscopes up and are actually open to hearing those needs? 25:24 - How do you plan as a leader in a volatile environment? 29:06 - Employee advisory board 33:53 - What did you do well when entering international, and what mistakes did you make? 37:11 - What, in your view, makes LaFosse distinctive? Is there anything that makes your leadership distinctive? 39:28 - Any predictions for this year? Connect with Ollie on LinkedIn or email him at ollie.whiting@lafosse.com Interested in speaking to Alison about your business strategy? Get in touch, today! 💬 alison@recruitmentleadership.co.uk

Join your host Alison Humphries, as she is joined by industry veteran Lysha Holmes, founder of Qui Recruitment, to unpack the secrets to retaining top talent in the face of a challenging recruitment landscape.  Drawing on her 18 years of experience of running Qui Recruitment, Lysha offers invaluable insights on creating a thriving work environment that fosters loyalty and engagement. From the hidden reasons behind recruiter turnover to cultivating a culture of belonging and empowering individuals through intrapreneurship, Lysha shares practical tips, tricks and insights that recruitment business leaders can use to build recruitment teams that thrive, despite challenging market conditions. Timestamped Guide: 01:04 - Tell us about how Qui Recruitment got it’s name 02:18 - Why do experienced recruiters get in touch with you 06:27 - What do you think internal and agency recruiters have in common and how do they differ? 05:11 - Why it’s important that rcruiters understand their own commission schemes 10:14 - What are your thoughts on recruitment business owners using surveys to measure staff wellbeing as a retention tool 14:12 - What do you look for in a client before you go ahead and work with them? 19:41 - What are your thoughts on the processes that you see recruitment business following for their internal recruitment? 27:28 - Is there a right retention level in the recruitment industry? 30:50 - What other steps should recruitment leaders take to retain staff? Is there a difference between support staff and earning staff? 35:28 - What are your thoughts on references? 40:14 - What are your thoughts on L&D in the context of retaining our own recruiters? 45:19 - Tech and marketing: what do people need to retain their staff? Connect with Lysha on LinkedIn or email her at lysha.holmes@quirecruitment Interested in speaking to Alison about your business strategy? Get in touch, today! 💬 alison@recruitmentleadership.co.uk