Welcome to the latest episode of the Recruitment Leadership Podcast, hosted by Alison Humphries.   In this episode, Alison is joined by Darren Westall, CEO and Co-founder of Paiger - a platform originally known for personal branding, but now a powerful engine for business development enablement.   Darren shares the story behind Pager’s evolution - from a social scheduling tool into a BD productivity platform trusted by over 1000 staffing businesses. Together, he and Alison explore what recruiters really need to build a pipeline effectively, especially in today’s saturated and cautious market.In this conversation, they cover:   💡 Why BD performance is stalling in so many firms, and what’s really behind it 💡 The gap between “doing more” and “doing better” 💡 How Pager helps recruiters find vacancies, research clients, and automate intelligently (without losing the human edge) 💡 The psychology behind “phone fear”, and how better prep removes it 💡 What recruitment leaders often get wrong about tech implementation 💡 Why smart automation supports BD, but doesn’t replace it 💡 Where AI is heading in recruitment, and the unexpected challenges it may bring 🎁 Darren also offers an exclusive bonus for Recruitment Leadership Podcast listeners - the first 10 people to contact Pager and mention this episode or Alison Humphries will unlock a special offer. Details on how to claim it are included in the episode.   Whether you're leading a sales team, implementing new tech, or just trying to get more consistent BD from your consultants - this is essential listening for agency owners and sales leaders alike.   Connect with Darren Westall on LinkedIn. Want to discuss this topic further with Alison? 💬 Email her at alison@recruitmentleadership.co.uk.