Home
Categories
EXPLORE
True Crime
Comedy
Society & Culture
Business
Sports
TV & Film
Health & Fitness
About Us
Contact Us
Copyright
© 2024 PodJoint
00:00 / 00:00
Sign in

or

Don't have an account?
Sign up
Forgot password
https://is1-ssl.mzstatic.com/image/thumb/Podcasts211/v4/27/a1/0c/27a10c58-006d-1801-2ac7-2974d7c8b435/mza_16847804581485506701.jpg/600x600bb.jpg
Repair Shop Reckoning
Speakeasy Podcast Network
19 episodes
3 months ago
Repair Shop Reckoning is the no-nonsense, hard-hitting podcast where host Kevin Brown pulls no punches in bringing you the raw truth about the collision and repair shop industry. Forget the corporate sugarcoating—this show dives into the gritty reality of what really goes on behind the scenes. Whether you’re a shop owner, a mechanic, or just someone tired of the BS, Kevin’s got the hard-earned expertise and unapologetic opinions you need. Each episode tackles the biggest issues, challenges, and game-changing tips in the industry, giving you the tools to cut through the noise and level up your shop. Buckle up—it’s time to get real.
Show more...
Entrepreneurship
Education,
Business
RSS
All content for Repair Shop Reckoning is the property of Speakeasy Podcast Network and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Repair Shop Reckoning is the no-nonsense, hard-hitting podcast where host Kevin Brown pulls no punches in bringing you the raw truth about the collision and repair shop industry. Forget the corporate sugarcoating—this show dives into the gritty reality of what really goes on behind the scenes. Whether you’re a shop owner, a mechanic, or just someone tired of the BS, Kevin’s got the hard-earned expertise and unapologetic opinions you need. Each episode tackles the biggest issues, challenges, and game-changing tips in the industry, giving you the tools to cut through the noise and level up your shop. Buckle up—it’s time to get real.
Show more...
Entrepreneurship
Education,
Business
Episodes (19/19)
Repair Shop Reckoning
Navigating Business Challenges with Jason Tracey - Part 2 | Repair Shop Reckoning | Episode 19
In Part 2, Kevin Brown and Jason Tracey return with a deeper dive into ownership mindset—this time spotlighting opportunity in adversity. From turning a rival Verizon store into a revenue boost to teaching smartphone classes that built lasting loyalty, it’s all about service as a differentiator. Jason shares how recognizing overlooked talent, embracing risk, and refusing to be boxed in by limiting beliefs fueled real growth. They unpack lessons in leadership, from empowering underdogs to challenging self-doubt. Whether it’s pivoting a failing business into a fresh revenue stream or holding yourself accountable instead of blaming the "face-eating lion," the message is clear: your story, your mindset, and your decisions are the real game changers.   00:00 The Relocation Dilemma01:31 Customer Service Challenges02:24 Building Relationships Through Education03:40 The Evolution of Mobile Technology04:41 Navigating the Corporate Landscape06:25 Leadership and Growth08:06 Identifying Hidden Talent10:19 Transitioning to Entrepreneurship12:17 Finding Purpose Beyond Profit14:01 Empowering Entrepreneurs17:28 Overcoming Self-Doubt20:36 The Power of Storytelling23:22 Emotional Resilience in Business26:00 Pivoting for Success30:06 The Silent Quitters32:35 The Two-Week Notice Dilemma34:46 The Advice Givers37:30 The Victim Mentality40:04 From Frustration to Empowerment43:36 Taking Control of Your Success  
Show more...
3 months ago
48 minutes 40 seconds

Repair Shop Reckoning
Navigating Business Challenges with Jason Tracey - Part 1 | Repair Shop Reckoning | Episode 18
Kevin Brown sits down with Jason Tracey to tackle the harsh realities of business ownership. From handling tough customers to surviving economic downturns like COVID-19, they break down the entrepreneurial mindset—how it feels to be on top versus scrambling to survive. Optimism and resilience are key, but so is knowing your numbers. They dig into financial literacy, stressing the importance of understanding your P&L, staying in your lane, and avoiding passion projects that drain cash.They also dive into sales and customer service, calling out pushy tactics and emphasizing relationship-building over quick sales. The conversation touches on adapting to industry shifts—like the rise and fall of BlackBerry—and the lost art of real communication in a world of texting. Workforce challenges, leadership, and marketing pitfalls round out the discussion, with a clear message: know your business, take care of your people, and lead with purpose. 00:00 Welcome to the Show01:58 The Rollercoaster of Business06:01 Overcoming Adversity and The Reality of Business Ownership12:44 Lessons from Failed Ventures17:00 Transforming a Struggling Business and Building a Winning Culture25:30 The Art of Selling and Becoming the Expert31:44 The Challenges of Corporate Culture34:23 Building a Strong Team37:09 Understanding Your Numbers and The Power of Customer Service43:11 The Evolution of Technology and Communication Breakdown51:01 The Future of the Workforce56:08 The Marketing Dilemma
Show more...
3 months ago
1 hour 1 minute 23 seconds

Repair Shop Reckoning
Lessons from the Grind - Part 2 | Repair Shop Reckoning | Episode 17
In Part 2 of this Repair Shop Reckoning conversation, Kevin Brown and Shane shift gears—literally—kicking off with a deep dive into the electric vehicle revolution. From early skepticism to firsthand experiences with self-driving tech, Shane breaks down how EVs are changing the game. But that’s just the start. They tackle the realities of business today—how AI is reshaping sales, why an online presence isn’t optional, and the tough lessons learned from lost opportunities. From marketing struggles to the power of accountability, Shane and Kevin dig into the mindset and strategies that separate thriving businesses from those stuck in the past. If you’re ready for straight-shooting insights on growth, tech, and what it really takes to succeed, this one’s for you.   00:00 The Electric Vehicle Journey Begins01:15 From Skeptic to Believer03:01 The Cybertruck Experience04:12 Self-Driving Technology: A Game Changer06:05 Debunking Myths About EVs08:04 A Shift in Perspective10:26 Building a Successful Business13:22 The Importance of Online Presence19:37 Harnessing AI for Business Growth24:19 Navigating Marketing Challenges30:01 Lost Opportunities in Sales32:48 The Importance of Accountability34:40 Process and Documentation36:50 Navigating Customer Interactions39:54 The E-Commerce Landscape41:56 Leveraging AI for Sales45:07 The Role of Trust in Business49:01 The Challenge of Customer Follow-Up53:07 Work Ethic and Generational Differences57:07 Navigating Business Relationships
Show more...
4 months ago
1 hour 5 minutes 57 seconds

Repair Shop Reckoning
Lessons from the Grind - Part 1 | Repair Shop Reckoning | Episode 16
This week on Repair Shop Reckoning, Kevin Brown sits down with Shane Meren to break down the raw realities of business, sales, and survival. From hustling door-to-door fixing computers to selling websites when people thought the internet was a fad, Shane learned early that success isn’t about what you’re selling—it’s about solving problems. They get into the tough lessons—losing money on bad collections, balancing family and business, and knowing when to pivot. Shane talks about building Magnus Software, launching WebsiteForge, and even diving into Taekwondo and retail. The bottom line? Business isn’t for the weak. If you’re not adapting, you’re failing. Don’t miss this one—real stories, hard truths, and lessons you can take straight to your own shop.   00:00 Welcome to Repair Shop Reckoning00:35 The Fire Incident: A Memorable First Meeting01:46 Lessons from Childhood: Discipline and Education03:01 The Influence of Family: Scary Yet Supportive05:22 Navigating Life After Loss06:00 Early Career: Mentorship and Sales09:00 The Birth of a Business: From IT to Web Development12:41 Website Forge: A New Venture15:02 Sales in the Real World: Lessons Learned18:00 The Importance of Perseverance21:07 Family Life and Business Balance23:06 Adapting to Change: Business Evolution27:01 The Art of Sales: Understanding Human Behavior
Show more...
4 months ago
30 minutes 36 seconds

Repair Shop Reckoning
Setting Standards For The Future Part 2 | Repair Shop Reckoning | Episode 15
In this part 2, Dave Davis, from Hunter Engineering, tackles  the challenges facing the automotive industry, including staffing shortages, EV reliability, and the complexities of Advanced Driver-Assistance Systems (ADAS). He touches on the evolving role of calibration technology, the importance of customer service, and the pressures of rising repair costs. With personal stories and a look at the way the industry is going, Dave emphasizes the need for adaptation in the face of new technology and shifting consumer expectations.   00:50 The Changing Landscape of Engineering 02:00 Career Paths for the Next Generation 04:50 Concerns About EV Infrastructure 10:50 The Future of EVs and Combustion Engines 14:10 The Body Shop Dilemma 22:30 The Importance of Proper Calibration 24:00 Innovations in Alignment Technology 30:40 Navigating Complex Repairs 34:00 Handling Customer Relations 36:30 The Impact of Customer Reviews 42:00 The Evolution of Shop Management 46:00 Cashless Transactions and Modern Payment Systems   ==============================================================   🎙️ Connect with Us: Website: https://www.motorcitytruckcollision.com/ Facebook: https://www.facebook.com/MotorcityTruckCol... LinkedIn: https://www.linkedin.com/in/kevin-brown-25...
Show more...
5 months ago
50 minutes 58 seconds

Repair Shop Reckoning
Setting Standards For The Future Part. 1 | Repair Shop Reckoning | Episode 14
In this episode, Kevin is joined by Dave Davis from Hunter Engineering, who shares insights into the evolving landscape of aftermarket sales, focusing on tire changers, balancers, alignment tools, and automated drive assist technology. He discusses the challenges facing the automotive industry, including staffing shortages, skill gaps, and technician frustrations, while also highlighting Hunter's commitment to innovation and customer support. If you want to know more about the future of automotive repairs, you do not want to miss this episode!   01:19 The Impact of Quality Equipment 06:30 Challenges in the Repair Industry 09:00 Work-Life Balance in the Industry 12:30 The Evolution of Automotive Repair 15:00 Building Trust in Customer Relationships 18:00 Preparing for the Future of Automotive Repair 21:00 The Changing Landscape of Dealerships 24:00 Innovations in Repair Technology 28:55 The Longevity of Hunter Equipment 31:00 Lessons Learned from Equipment Choices 39:00 The Importance of Quality Maintenance 41:00 The Future of Automotive Repair   ==============================================================   🎙️ Connect with Us: Website: https://www.motorcitytruckcollision.com/ Facebook: https://www.facebook.com/MotorcityTruckCol... LinkedIn: https://www.linkedin.com/in/kevin-brown-25...
Show more...
5 months ago
51 minutes 49 seconds

Repair Shop Reckoning
Surviving the Grind: Business, Breakdowns & Balance Part 2 | Repair Shop Reckoning | Episode 13
In part two of this discussion, Bill Griffin of Griffin’s Neighborhood Auto Clinic continues his conversation with Kevin about the challenges facing mechanics and the realities of running an independent repair shop. He delves deeper into the struggles of hiring, cautioning against dealership-trained techs and their rigid approaches. Bill stresses the importance of hands-on experience over certifications and the need for efficient organization to keep operations running smoothly. As the conversation shifts to management, Griffin reflects on his journey from technician to shop owner. He talks about delegating responsibilities, giving his team more independence, and managing relationships in a professional setting. He also touches on the importance of ongoing training, fostering a positive work environment, and preparing for the future, including his plans to pass the business to a trusted employee. 00:00 Introduction to Bill Griffin00:29 Tales from the Garage & Hiring the Right Technicians03:39 The Independent Shop Advantage & Flat Rate vs. Hourly Pay08:47 Toolbox Pride, Professionalism & The Challenge of Certifications12:57 Shifting Responsibilities & Navigating Shop Politics19:18 Efficiency in the Workplace & Managing Payroll25:16 Outsourcing Work & Stepping Back as an Owner30:03 Revamping the Business & Joining Shop Fix34:12 The Collision Business Challenge & Technological Advancements in Repair40:10 Compensation, Expectations & Empowering the Next Generation51:30 The Future of Performance Work & Team Building
Show more...
5 months ago
1 hour 4 minutes 52 seconds

Repair Shop Reckoning
Surviving the Grind: Business, Breakdowns & Balance Part 1 | Repair Shop Reckoning | Episode 12
This week on "Repair Shop Reckoning", Kevin Brown sits down with shop owner Bill Griffin to unpack his unexpected path into the industry. Bill started in accounting but ended up at Jiffy Lube, bouncing between dealerships before a layoff forced him into side work and MoTec training. The 2007 recession pushed him to open his own shop after seeing firsthand how broken the industry was. But self-employment came with real struggles—funding battles, hiring nightmares, and a brutal snowmobiling accident that put everything into perspective.   Bill opens up about parking lot wars, toxic employees, and the toll it took on his personal life, including a divorce that forced him to rethink his business. After 18 years, he’s seen it all—rising costs, technician shortages, and the daily grind of keeping a shop alive. No fluff, no sugarcoating—just real talk from the trenches. 00:00 Introduction to the Race is Zero00:36 Bill’s Journey Begins03:30 The Leap of Faith07:05 Challenges and Triumphs10:00 A Life-Altering Accident13:25 Rebuilding and Recovery15:00 Learning the Business Side19:44 Family Dynamics in Business22:12 Navigating Change and Divorce26:20 Embracing Technology in Business30:00 The Weight of Missing Transactions32:00 The Rollercoaster of Business Ownership34:00 Navigating the Impact of COVID-1936:00 The Challenge of Retaining Talent38:00 Crisis Management in Business40:00 The Importance of Team Dynamics44:00 Lessons Learned from Employee Conflicts50:00 Final Reflections on Leadership
Show more...
6 months ago
55 minutes 25 seconds

Repair Shop Reckoning
Supplying the Repair Industry: Pt 2 | Repair Shop Reckoning | Episode 11
In this episode of Repair Shop Reckoning, Kevin Brown sits down with Jeff Stucki, Territory Sales Manager from Auto-Wares, to tackle the hard truths about the rising costs of car repairs. From skyrocketing parts prices to the critical need for licensed mechanics, Stucki lays it all out. He shares personal stories, like improper brake repairs, to drive home the importance of safety and quality in an evolving industry.The conversation dives into challenges like navigating ADAS technology, OEM software requirements, and the growing shift from engine rebuilds to replacements. Stucki calls out the struggles of independent shops facing fierce competition, rising labor costs, and inventory headaches. He also highlights the impact of retiring shop owners, the importance of customer relationships, and the fight to stay profitable amidst industry disruptions. Tune in for unfiltered insights on surviving—and thriving—in the collision and repair game. Chapters00:00 Introduction to Repair Shop Reckoning01:01 The High Cost of Repairs02:54 Dangers of DIY Repairs04:40 Supply Chain Challenges During COVID06:02 Evolving Oil Change Standards07:36 The Rise of Direct Injection and Its Issues09:14 Advancements in Automotive Technology11:20 The Future of Independent Repair Shops13:20 Changing Customer Expectations15:44 The Importance of Preventative Maintenance17:48 Challenges of Aging Workforce in Repair Shops20:11 Navigating the Changing Landscape22:39 The Role of Investment Groups25:11 The Shift to Online Ordering28:02 The Changing Dynamics of Customer Relationships30:00 Impact of COVID on the Automotive Industry32:00 Navigating Economic Pressures34:50 The Search for Growth in a Stagnant Market37:20 Building Lasting Customer Relationships39:00 Challenges and Opportunities in Electric Vehicles43:30 The Future of Automotive Technology Auto-Wares Website: https://autowares.com/ ============================================================== 🎙️ Connect with Us:Website: https://www.motorcitytruckcollision.com/Facebook: https://www.facebook.com/MotorcityTruckCollision/LinkedIn: https://www.linkedin.com/in/kevin-brown-25a5b344/
Show more...
6 months ago
44 minutes 16 seconds

Repair Shop Reckoning
Supplying the Repair Industry: Pt 1 | Repair Shop Reckoning | Episode 10
On this week's Repair Shop Reckoning, Kevin Brown sits down with Jeff Stucki, Territory Sales Manager at Auto-Wares, for a no-holds-barred look at the auto parts industry. From stock boy to seasoned pro, Jeff shares how customer service has morphed from handshakes to high-tech systems. He pulls no punches discussing skyrocketing repair costs, diagnosing today’s complex electrical components, and navigating unreliable suppliers. Jeff also tackles the growing tech shortage, taking aim at societal pressures favoring college over trade schools, despite increasing interest in automotive careers. From flatlining traditional part sales to rising demand for turbochargers, Jeff lays out why ongoing education and reliable resources are critical. It’s a raw, insightful conversation that every shop owner needs to hear. Chapters00:00 Introduction01:03 Jeff’s Early Days in Auto Parts03:01 The Evolution of Job Searching05:01 Navigating the Tool Business08:00 The Impact of Technology on the Industry10:00 Challenges of Modern Parts Sales12:40 Warranty Woes and Customer Expectations16:00 Quality Control in Parts Supply20:01 The Technician Shortage Crisis23:01 Changing Perceptions of Automotive Careers28:00 Training and Adaptation in the Industry31:00 The Heavy-Duty Truck Market34:00 Navigating Competition and Market Changes   Auto-Wares Website: https://autowares.com/ ============================================================== 🎙️ Connect with Us:Website: https://www.motorcitytruckcollision.com/Facebook: https://www.facebook.com/MotorcityTruckCollision/LinkedIn: https://www.linkedin.com/in/kevin-brown-25a5b344/
Show more...
7 months ago
39 minutes 7 seconds

Repair Shop Reckoning
Detailing Success w/ Lincoln Brown: Pt 2 | Repair Shop Reckoning | Episode 9
In the second part of this insightful conversation, Kevin Brown dives deeper with Lincoln Brown of LCB Auto Detailing to uncover the keys to building a thriving auto detailing business. Lincoln stresses reinvesting in equipment and employee training to elevate service quality and professionalism, while maintaining a polished appearance to win customer trust.From tackling flat-rate pay challenges to leveraging social media for outreach, Lincoln shares strategies for navigating modern business hurdles. He highlights the power of platforms like Google and TikTok for generating leads, managing reviews, and creating instructional content that builds credibility. Practical tips on detailing, such as understanding pH levels in chemicals, offer valuable insights for shop owners and detailers alike.The discussion also delves into client relationship management—knowing when to let go of problematic customers and keeping detailed records to avoid disputes. Lincoln’s candid take on the value of hands-on experience over traditional education challenges conventional norms, making this episode a must-listen for entrepreneurs eager to refine their approach and take calculated risks for big rewards.   00:00 Introduction to Repair Shop Wrecking00:43 The Importance of Reinvestment04:02 Mindset in Business06:54 Leveraging Social Media10:00 Future Plans for LCB Auto Detailing12:01 Understanding Detailing Chemicals15:00 Challenges with Rust Repair19:00 Navigating Social Media Advertising24:00 The Value of On-the-Job Training29:00 Risk and Reward in Business  
Show more...
7 months ago
34 minutes 33 seconds

Repair Shop Reckoning
Detailing Success w/ Lincoln Brown: Pt 1 | Repair Shop Reckoning | Episode 8
In this candid episode, Kevin Brown sits down with Lincoln Brown, owner of LCB Detailing in Howell, Michigan, to explore his journey from cleaning cars at his father’s request to running a mobile detailing business. Lincoln shares how TikTok-inspired hustle and some local marketing grit launched his detailing career, despite early challenges like lacking a driver’s license and handling equipment failures.The conversation dives into the trials of managing customer expectations and the pivotal role of structured processes in streamlining operations. From upgrading to more efficient equipment to adopting Urable for payments, Lincoln reveals how he fine-tuned his business for success.Financial insights take center stage as Lincoln emphasizes accurate pricing, proper insurance, and solid bookkeeping practices. Personal anecdotes, like trailer damage after a lucrative job and humorous family moments, highlight his resilience. This episode is packed with actionable advice for shop owners looking to overcome challenges and scale their businesses effectively. 00:00 Introduction to Repair Shop Reckoning00:44 The Journey Begins: From Cleaning Cars to Business Owner02:05 The Power of Social Media and Community Engagement04:51 Challenges of Starting Out: Equipment and Learning Curve07:34 Going Mobile: The Transition and Setup10:08 Investing in Quality: Tools of the Trade13:00 Finding Efficiency: Developing a Process17:10 Understanding Costs and Pricing Strategies22:03 The Importance of Insurance and Legal Compliance27:20 Lessons Learned: The Value of Hard Work and Investment29:32 The Importance of Vehicle Maintenance30:46 Learning Through Mistakes33:00 The Role of Accountability in Business34:14 Streamlining Processes for Efficiency36:42 Adapting to Technology in Business39:33 Navigating the Evolution of Communication Technology42:00 Financial Management and Record Keeping45:01 Preparing for Slow Times in Business46:16 Understanding Profit Margins
Show more...
8 months ago
47 minutes 47 seconds

Repair Shop Reckoning
Liabilities, Lessons, and Lift Kits w/ Marty Woods: Pt 2 | Repair Shop Reckoning | Episode 7
Host Kevin Brown continues his conversation with Marty from Martin’s Tire & Service in Part 2 of this deep dive into Advanced Driver Assistance Systems (ADAS) calibration. Marty breaks down the hefty financial investments required for equipment and training, emphasizing the need to set proper pricing to stay profitable. He critiques competitors offering free calibrations, calling out the unsustainability of such practices, and highlights strategies like charging research fees to improve insurance communication and reduce disputes.The conversation shifts to better workflows, from charging $180 estimate fees to using tools like Revv for OEM-guided calibrations. Marty and Kevin discuss the pitfalls of rushed repairs, the importance of pre-alignment checks, and partnerships between body shops and service providers to share costs and boost efficiency.Marty also tackles common ADAS missteps, from misaligned sensors to radar malfunctions, stressing manufacturer procedures and staff training to get it right. He shares hard-earned insights on managing customer expectations, justifying premium pricing, and collaborating with smaller shops to stay competitive in a market dominated by large chains.This episode is packed with practical advice for tackling ADAS challenges while keeping your repair business ahead of the curve.   00:00 Introduction to ADAS00:31 Investing in Equipment01:05 Navigating Insurance Challenges02:13 The Importance of Accurate Estimates03:11 Charging for Calibration Services04:55 Building Partnerships with Body Shops06:33 The Role of Technology in Repairs08:14 Understanding Calibration Requirements09:12 Common Calibration Misunderstandings10:00 Real-World Calibration Challenges12:35 The Importance of Following Procedures14:00 Customer Education and Communication16:00 The Evolution of Automotive Technology18:00 Calibration in High-End Vehicles20:11 Liability and Documentation22:00 Customer Expectations and Education24:00 Augmented Reality and Calibration25:40 Maintenance and Injector Cleaning27:00 Tesla Calibration and Liability Concerns29:30 Documentation and Customer Communication32:00 Handling Customer Complaints36:00 The Future of ADAS and Calibration40:00 The Business of Auto Repair45:00 Value Proposition in Auto Repair52:00 Collaboration and Networking in the Industry
Show more...
8 months ago
58 minutes 13 seconds

Repair Shop Reckoning
Liabilities, Lessons, and Lift Kits w/ Marty Woods: Pt 1 | Repair Shop Reckoning | Episode 6
This week, host Kevin Brown sits down with Marty from Martin’s Tire & Service to dig into the realities of running a repair shop in today’s challenging landscape. In the first episode of this two-part series, Marty shares his journey, from retail loss prevention to opening a performance shop and eventually pivoting to general auto repair for better profits. He doesn’t hold back about the challenges of working with Advanced Driver Assistance Systems (ADAS) and the dangers of vehicle mods like lift kits. Marty recounts a truck accident tied to modified ADAS features, highlighting the liability risks shops face when recalibrations go wrong.Kevin and Marty discuss practical strategies to protect your shop, including clear terms of service, pricing, and knowing when to turn down risky jobs. They cover tools like the Altel IA 900 for streamlining ADAS calibrations and the ongoing battles with insurance companies. Stay tuned for Part 2!   00:00 Introduction to ADAS01:12 Marty’s Journey in the Automotive World04:45 The Shift from Performance to ADAS07:30 Understanding Lift Kits and Their Implications10:01 Liability and Responsibility in Automotive Repairs13:00 The Importance of Certifications18:00 Navigating Customer Expectations22:00 Investing in ADAS Technology28:00 The Evolution of ADAS Calibration29:30 Understanding Camera Adjustments31:00 The Challenges of Calibration Costs33:30 Navigating OEM Requirements36:30 The Role of Technology in Estimation39:00 The Business of Body Shops40:30 Conclusion and What’s Next
Show more...
9 months ago
41 minutes 9 seconds

Repair Shop Reckoning
Fueling Performance w/ John Turnbull and Michael Paul: Pt 2 | Repair Shop Reckoning | Episode 5
In the second part of this two-part series on Repair Shop Reckoning, host Kevin Brown continues the conversation with Michael Paul and John Turnbull, diving deeper into the evolving landscape of vehicle maintenance. They emphasize the importance of staying on top of regular upkeep to extend vehicle life, maintain resale value, and avoid costly repairs. Marty from Martin’s Tire & Service joins in to stress crucial maintenance steps—like power steering fluid flushes for warranty compliance, coolant mixture checks to prevent breakdowns, and diesel fuel filter replacements. The group also highlights common maintenance oversights, especially in older models like the Ford Triton, and the impact of exhaust particulates on diesel engines. The trio also tackles brake fluid care, ABS system misconceptions, and the steep costs associated with ABS modules. Marty underscores the value of transparency in diagnostics, trusting relationships with customers, and honest communication, particularly in fleet management where downtime is a major expense. With a mix of practical tips and real-world examples, this episode equips shop owners and mechanics with the tools needed to improve vehicle care and customer trust.   00:00 Driving Trends: Then and Now01:02 Power Steering Fluid Flushes Explained03:34 Differential and Transfer Case Maintenance06:17 The Importance of Cooling Systems09:40 The Risks of Neglecting Fluid Maintenance12:40 The Shift in Vehicle Longevity and Maintenance15:56 Understanding Fuel Filters and Diesel Maintenance18:40 Maximizing Engine Performance with Additives21:35 The Rising Costs of Transmission Repairs23:19 The Importance of Brake Maintenance26:47 Understanding Brake Fluid and ABS Technology30:54 The Evolution of Brake Components33:21 Educating Customers on Brake Services39:35 The Role of Technology in Automotive Repair44:30 The Ethics of Auto Repair49:57 Wrapping Up: Key Takeaways ============================================================== 🎙️ Connect with Us:https://www.garrettauto.com/Website: https://www.motorcitytruckcollision.com/Facebook: https://www.facebook.com/MotorcityTruckCollision/LinkedIn: https://www.linkedin.com/in/kevin-brown-25a5b344/
Show more...
9 months ago
50 minutes 1 second

Repair Shop Reckoning
Fueling Performance w/ John Turnbull and Michael Paul: Pt 1 | Repair Shop Reckoning | Episode 4
This week on Repair Shop Reckoning, host Kevin Brown sits down with industry heavyweights Michael Paul and John Turnbull to tackle the critical—and often overlooked—topic of regular vehicle maintenance. From transmission flushes to brake systems and coolant care, the trio dives into why staying on top of these essentials is non-negotiable for keeping your car running strong.They get real about modern vehicles, pointing out how advanced transmission systems and direct injection engines bring power but also problems, like deposit buildups causing misfires. Michael and John share how BG Products, in partnership with Ford and GM, developed solutions to fight these issues, including cold start misfires in EcoBoost engines.The conversation doesn’t stop there. Kevin and his guests break down the effects of EPA regulations, low-viscosity oils, and questionable fuel quality. They call out Costco’s Tier 3 gas and emphasize why premium fuel isn’t just an upsell—it’s a safeguard for certain vehicles.With personal stories, sharp insights, and a few hard truths, this episode is packed with actionable advice to help you avoid costly mistakes and keep your vehicle performing at its best. And this is only part 1... tune in on the next episode for part 2! Don’t miss it! Chapters00:00 The Importance of Maintenance05:30 Fuel Injection Cleaning: A Necessity?12:15 Understanding Deposit Buildup20:00 Transmission Flushes: Myths and Facts26:45 The Role of Top Tier Fuels32:30 Oil Change Intervals: A Controversial Topic38:00 The Dangers of Quick Oil Change Services ============================================================== 🎙️ Connect with Us:Website: https://www.motorcitytruckcollision.com/Facebook: https://www.facebook.com/MotorcityTruckCollision/LinkedIn: https://www.linkedin.com/in/kevin-brown-25a5b344/
Show more...
10 months ago
38 minutes 9 seconds

Repair Shop Reckoning
Love and Marriage Pt. 2 | Repair Shop Reckoning | Episode 3
This week, we've got Part 2 of Kevin and Marilyn Brown's dive into the highs and lows of family life, financial struggles, and lessons learned. They recount the early days of tight budgets, school expenses, and the thrill of couponing, reflecting on how family support shaped their journey.   The episode explores the complexities of blending families, co-parenting, and overcoming financial setbacks. From adopting QuickBooks to improve money management to expanding their business against the odds, Kevin and Marilyn share hard-won insights. They also tackle mental health, hands-on education, and the challenges of teaching kids resilience without overstepping.   Kevin shares reflections on retirement, cherishing moments with grandchildren while respecting his kids’ independence. They also discuss a young entrepreneur’s struggle to balance work and life, offering encouragement and practical advice for navigating real-world dilemmas. Packed with wisdom and real talk, this episode is a must-listen for families and business owners alike.   00:00 Welcome Back to the Race to Zero01:17 Couponing Adventures02:41 Trials of Parenthood04:41 Breaking Family Cycles06:14 Navigating Step-Parenting08:11 Business Lessons Learned12:11 Accounting Realizations14:05 Understanding Business Margins17:00 Insurance and Cost Management19:07 Personal Growth and Learning Disabilities22:02 Education vs. Experience25:29 Changing Work Environments28:11 Closing Chapters and New Beginnings30:02 Embracing Grandparenthood32:11 Lessons from Parenting35:05 Encouraging Independence in Kids   ============================================================== 🎙️ Connect with Us:Website: https://www.motorcitytruckcollision.com/Facebook: https://www.facebook.com/MotorcityTruckCollision/LinkedIn: https://www.linkedin.com/in/kevin-brown-25a5b344/
Show more...
10 months ago
37 minutes 50 seconds

Repair Shop Reckoning
Love and Marriage Pt. 1 | Repair Shop Reckoning | Episode 2
In this revealing episode of Repair Shop Reckoning, Kevin Brown and his wife, Marilyn, open up about their raw and unfiltered journey through early financial struggles. Marilyn shares hard-earned lessons from her 30-year accounting career and the creative ways they managed tight budgets, even extending her work life through challenges like COVID-19. Kevin reflects on the sacrifices and tough calls of raising a family, navigating part-time education, and building his business. They dive into stories about blending families, Marilyn’s Detroit Diesel training, and tackling financial roadblocks. From heated school conflicts involving their son Bo to life-changing advice from Dave Ramsey, this episode is packed with grit, growth, and lessons learned. They explore the importance of saving, paying off debt, and treating employees right, all while preparing their kids for financial accountability. Honest and inspiring, this episode doesn’t hold back on the struggles—or the victories.   Chapters 00:00 Welcome to Repair Shop Reckoning01:14 The Early Days: From Struggles to Success03:01 Career Paths and Transitions06:10 How They Met: A Rocky Start09:00 Building a Life Together12:12 Navigating Parenthood and Financial Struggles18:10 Retirement and New Beginnings23:00 Parenting Challenges and Lessons Learned31:00 Financial Growth and Responsibility   ============================================================== 🎙️ Connect with Us:Website: https://www.motorcitytruckcollision.com/Facebook: https://www.facebook.com/MotorcityTruckCollision/LinkedIn: https://www.linkedin.com/in/kevin-brown-25a5b344/
Show more...
11 months ago
37 minutes 22 seconds

Repair Shop Reckoning
Family Foundations | Repair Shop Reckoning | Episode 1
In the debut episode of "Repair Shop Reckoning", Kevin Brown sits down with his parents, Jim and Carol Brown, for a heartfelt and candid conversation. They reminisce about Kevin’s energetic and rebellious childhood, sharing personal stories that shaped his tenacious personality. The discussion delves into the Browns’ family dynamics, the challenges of raising a spirited child, and the life lessons that shaped Kevin’s approach to business and life. This episode offers a rare glimpse into the man behind the mic, setting the stage for the unfiltered, hard-hitting journey to come. 00:00 Introduction to Repair Shop Reckoning01:09 A Rocky Start: Kevin’s Birth Story03:03 Childhood Memories and Early Struggles07:54 Navigating Learning Disabilities and Finding a Passion18:02 High School Challenges and Technical Education30:01 The Evolution of Learning and On-the-Job Training35:00 The Trade Skills Renaissance and The Power of Experience42:00 Creating a Positive Work Environment and Work Ethic51:00 The Transition to Independence and Work-Life Balance01:02:00 Success Beyond Money and Self-Discovery01:10:00 Lessons from the Past and The Value of Mentorship01:18:00 Looking Ahead: Future Aspirations =============================================================== 🎙️ Connect with Us:Website: https://www.motorcitytruckcollision.com/Facebook: https://www.facebook.com/MotorcityTruckCollision/LinkedIn: https://www.linkedin.com/in/kevin-brown-25a5b344/
Show more...
11 months ago
1 hour 29 minutes 56 seconds

Repair Shop Reckoning
Repair Shop Reckoning is the no-nonsense, hard-hitting podcast where host Kevin Brown pulls no punches in bringing you the raw truth about the collision and repair shop industry. Forget the corporate sugarcoating—this show dives into the gritty reality of what really goes on behind the scenes. Whether you’re a shop owner, a mechanic, or just someone tired of the BS, Kevin’s got the hard-earned expertise and unapologetic opinions you need. Each episode tackles the biggest issues, challenges, and game-changing tips in the industry, giving you the tools to cut through the noise and level up your shop. Buckle up—it’s time to get real.