Repair Shop Reckoning is the no-nonsense, hard-hitting podcast where host Kevin Brown pulls no punches in bringing you the raw truth about the collision and repair shop industry. Forget the corporate sugarcoating—this show dives into the gritty reality of what really goes on behind the scenes. Whether you’re a shop owner, a mechanic, or just someone tired of the BS, Kevin’s got the hard-earned expertise and unapologetic opinions you need. Each episode tackles the biggest issues, challenges, and game-changing tips in the industry, giving you the tools to cut through the noise and level up your shop. Buckle up—it’s time to get real.
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Repair Shop Reckoning is the no-nonsense, hard-hitting podcast where host Kevin Brown pulls no punches in bringing you the raw truth about the collision and repair shop industry. Forget the corporate sugarcoating—this show dives into the gritty reality of what really goes on behind the scenes. Whether you’re a shop owner, a mechanic, or just someone tired of the BS, Kevin’s got the hard-earned expertise and unapologetic opinions you need. Each episode tackles the biggest issues, challenges, and game-changing tips in the industry, giving you the tools to cut through the noise and level up your shop. Buckle up—it’s time to get real.
In this candid episode, Kevin Brown sits down with Lincoln Brown, owner of LCB Detailing in Howell, Michigan, to explore his journey from cleaning cars at his father’s request to running a mobile detailing business. Lincoln shares how TikTok-inspired hustle and some local marketing grit launched his detailing career, despite early challenges like lacking a driver’s license and handling equipment failures.The conversation dives into the trials of managing customer expectations and the pivotal role of structured processes in streamlining operations. From upgrading to more efficient equipment to adopting Urable for payments, Lincoln reveals how he fine-tuned his business for success.Financial insights take center stage as Lincoln emphasizes accurate pricing, proper insurance, and solid bookkeeping practices. Personal anecdotes, like trailer damage after a lucrative job and humorous family moments, highlight his resilience. This episode is packed with actionable advice for shop owners looking to overcome challenges and scale their businesses effectively.
00:00 Introduction to Repair Shop Reckoning00:44 The Journey Begins: From Cleaning Cars to Business Owner02:05 The Power of Social Media and Community Engagement04:51 Challenges of Starting Out: Equipment and Learning Curve07:34 Going Mobile: The Transition and Setup10:08 Investing in Quality: Tools of the Trade13:00 Finding Efficiency: Developing a Process17:10 Understanding Costs and Pricing Strategies22:03 The Importance of Insurance and Legal Compliance27:20 Lessons Learned: The Value of Hard Work and Investment29:32 The Importance of Vehicle Maintenance30:46 Learning Through Mistakes33:00 The Role of Accountability in Business34:14 Streamlining Processes for Efficiency36:42 Adapting to Technology in Business39:33 Navigating the Evolution of Communication Technology42:00 Financial Management and Record Keeping45:01 Preparing for Slow Times in Business46:16 Understanding Profit Margins
Repair Shop Reckoning
Repair Shop Reckoning is the no-nonsense, hard-hitting podcast where host Kevin Brown pulls no punches in bringing you the raw truth about the collision and repair shop industry. Forget the corporate sugarcoating—this show dives into the gritty reality of what really goes on behind the scenes. Whether you’re a shop owner, a mechanic, or just someone tired of the BS, Kevin’s got the hard-earned expertise and unapologetic opinions you need. Each episode tackles the biggest issues, challenges, and game-changing tips in the industry, giving you the tools to cut through the noise and level up your shop. Buckle up—it’s time to get real.
