Repair Shop Reckoning is the no-nonsense, hard-hitting podcast where host Kevin Brown pulls no punches in bringing you the raw truth about the collision and repair shop industry. Forget the corporate sugarcoating—this show dives into the gritty reality of what really goes on behind the scenes. Whether you’re a shop owner, a mechanic, or just someone tired of the BS, Kevin’s got the hard-earned expertise and unapologetic opinions you need. Each episode tackles the biggest issues, challenges, and game-changing tips in the industry, giving you the tools to cut through the noise and level up your shop. Buckle up—it’s time to get real.
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Repair Shop Reckoning is the no-nonsense, hard-hitting podcast where host Kevin Brown pulls no punches in bringing you the raw truth about the collision and repair shop industry. Forget the corporate sugarcoating—this show dives into the gritty reality of what really goes on behind the scenes. Whether you’re a shop owner, a mechanic, or just someone tired of the BS, Kevin’s got the hard-earned expertise and unapologetic opinions you need. Each episode tackles the biggest issues, challenges, and game-changing tips in the industry, giving you the tools to cut through the noise and level up your shop. Buckle up—it’s time to get real.
In the second part of this insightful conversation, Kevin Brown dives deeper with Lincoln Brown of LCB Auto Detailing to uncover the keys to building a thriving auto detailing business. Lincoln stresses reinvesting in equipment and employee training to elevate service quality and professionalism, while maintaining a polished appearance to win customer trust.From tackling flat-rate pay challenges to leveraging social media for outreach, Lincoln shares strategies for navigating modern business hurdles. He highlights the power of platforms like Google and TikTok for generating leads, managing reviews, and creating instructional content that builds credibility. Practical tips on detailing, such as understanding pH levels in chemicals, offer valuable insights for shop owners and detailers alike.The discussion also delves into client relationship management—knowing when to let go of problematic customers and keeping detailed records to avoid disputes. Lincoln’s candid take on the value of hands-on experience over traditional education challenges conventional norms, making this episode a must-listen for entrepreneurs eager to refine their approach and take calculated risks for big rewards.
00:00 Introduction to Repair Shop Wrecking00:43 The Importance of Reinvestment04:02 Mindset in Business06:54 Leveraging Social Media10:00 Future Plans for LCB Auto Detailing12:01 Understanding Detailing Chemicals15:00 Challenges with Rust Repair19:00 Navigating Social Media Advertising24:00 The Value of On-the-Job Training29:00 Risk and Reward in Business
Repair Shop Reckoning
Repair Shop Reckoning is the no-nonsense, hard-hitting podcast where host Kevin Brown pulls no punches in bringing you the raw truth about the collision and repair shop industry. Forget the corporate sugarcoating—this show dives into the gritty reality of what really goes on behind the scenes. Whether you’re a shop owner, a mechanic, or just someone tired of the BS, Kevin’s got the hard-earned expertise and unapologetic opinions you need. Each episode tackles the biggest issues, challenges, and game-changing tips in the industry, giving you the tools to cut through the noise and level up your shop. Buckle up—it’s time to get real.