Repair Shop Reckoning is the no-nonsense, hard-hitting podcast where host Kevin Brown pulls no punches in bringing you the raw truth about the collision and repair shop industry. Forget the corporate sugarcoating—this show dives into the gritty reality of what really goes on behind the scenes. Whether you’re a shop owner, a mechanic, or just someone tired of the BS, Kevin’s got the hard-earned expertise and unapologetic opinions you need. Each episode tackles the biggest issues, challenges, and game-changing tips in the industry, giving you the tools to cut through the noise and level up your shop. Buckle up—it’s time to get real.
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Repair Shop Reckoning is the no-nonsense, hard-hitting podcast where host Kevin Brown pulls no punches in bringing you the raw truth about the collision and repair shop industry. Forget the corporate sugarcoating—this show dives into the gritty reality of what really goes on behind the scenes. Whether you’re a shop owner, a mechanic, or just someone tired of the BS, Kevin’s got the hard-earned expertise and unapologetic opinions you need. Each episode tackles the biggest issues, challenges, and game-changing tips in the industry, giving you the tools to cut through the noise and level up your shop. Buckle up—it’s time to get real.
Surviving the Grind: Business, Breakdowns & Balance Part 1 | Repair Shop Reckoning | Episode 12
Repair Shop Reckoning
55 minutes 25 seconds
6 months ago
Surviving the Grind: Business, Breakdowns & Balance Part 1 | Repair Shop Reckoning | Episode 12
This week on "Repair Shop Reckoning", Kevin Brown sits down with shop owner Bill Griffin to unpack his unexpected path into the industry. Bill started in accounting but ended up at Jiffy Lube, bouncing between dealerships before a layoff forced him into side work and MoTec training. The 2007 recession pushed him to open his own shop after seeing firsthand how broken the industry was. But self-employment came with real struggles—funding battles, hiring nightmares, and a brutal snowmobiling accident that put everything into perspective.
Bill opens up about parking lot wars, toxic employees, and the toll it took on his personal life, including a divorce that forced him to rethink his business. After 18 years, he’s seen it all—rising costs, technician shortages, and the daily grind of keeping a shop alive. No fluff, no sugarcoating—just real talk from the trenches.
00:00 Introduction to the Race is Zero00:36 Bill’s Journey Begins03:30 The Leap of Faith07:05 Challenges and Triumphs10:00 A Life-Altering Accident13:25 Rebuilding and Recovery15:00 Learning the Business Side19:44 Family Dynamics in Business22:12 Navigating Change and Divorce26:20 Embracing Technology in Business30:00 The Weight of Missing Transactions32:00 The Rollercoaster of Business Ownership34:00 Navigating the Impact of COVID-1936:00 The Challenge of Retaining Talent38:00 Crisis Management in Business40:00 The Importance of Team Dynamics44:00 Lessons Learned from Employee Conflicts50:00 Final Reflections on Leadership
Repair Shop Reckoning
Repair Shop Reckoning is the no-nonsense, hard-hitting podcast where host Kevin Brown pulls no punches in bringing you the raw truth about the collision and repair shop industry. Forget the corporate sugarcoating—this show dives into the gritty reality of what really goes on behind the scenes. Whether you’re a shop owner, a mechanic, or just someone tired of the BS, Kevin’s got the hard-earned expertise and unapologetic opinions you need. Each episode tackles the biggest issues, challenges, and game-changing tips in the industry, giving you the tools to cut through the noise and level up your shop. Buckle up—it’s time to get real.
