Today, we’re joined by Trevin Chow, Chief Product Officer at Big Cartel, an ecommerce platform for independent creators to turn their art into income. Previously, Trevin held product leadership roles at Nike, Microsoft, Axon, and more.
In this episode, Trevin shares:
LinkedIn:https://www.linkedin.com/in/trevin/
Navan: https://www.bigcartel.com/
Lovable: https://lovable.dev/
Unblocked: https://getunblocked.com/
00:00: Intro
03:22: The product journey that led Trevin to Big Cartel
05:55: Big Cartel's 20+ year legacy and how they look at innovation
12:28: Why simplicity can trump complexity in software
13:26: Products and features that delight ft. an example from Alaska Airlines
18:03: Why Big Cartel launched a "pause subscription" button, and the value it drove
21:09: What makes features appear "magical" in today's product landscape
23:06: The overlap between product management and product design
23:40: Trevin's guide to hiring for curiosity and grit
33:17: Conclusion
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LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guest: Trevin Chow.
Today, we’re talking with Curtis Stevens, who, until recently, was Tinder’s Director of Product Consumer Insights, and prior to that held product leadership roles at Qualtrics, Amazon, and more.
In this episode, Curtis shares:
LinkedIn: https://www.linkedin.com/in/curtis-b-stevens/
00:00: Intro
03:03: Curtis Stevens' product journey
7:40: Challenges and strategies in customer experience
14:54: Curtis' journey workshops
20:41: AI's role in customer research
27:41: Conclusion
We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe!
LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guest: Curtis Stevens.
On today’s episode, we’re talking with Rajitha Chaparala, VP of Product at Procore, a construction management solution and one of the most successful examples of vertical SaaS out there today.
In this episode, we discuss:
LinkedIn: https://www.linkedin.com/in/rajithachaparala/
Procore: www.procore.com
00:00 Introduction
00:48: The complexity of construction and technology adoption
02:00: AI streamlining Requests for Information (RFIs) in construction
04:00: Why LLMs are ideal for construction's unstructured data
06:00: Building trust for AI adoption
08:00: The future of construction thanks to AI adoption
We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe!
LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guest: Rajitha Chaparala.
Today, we’re joined again by Nan Yu, Head of Product at Linear.
In this episode, Nan shares:
Nan's LinkedIn: https://www.linkedin.com/in/thenanyu/
Nan's X: https://x.com/thenanyu?lang=en
Linear: https://linear.app/
Linear's previous episode of LaunchPod: https://youtu.be/7ISWLoQtNOc?si=dNKmSdQ98eqis_JW
Linear's Agent Interaction Guidelines: https://linear.app/developers/aig
Granola.ai: https://www.granola.ai/
Cursor: https://cursor.com/
00:00: Intro
03:24: Using AI as a harness, the systems and context layers that make AI tools repeatable and useful at scale
07:54: Scaling AI tools to ensure consistency and quality
14:14: Analyzing user interaction, tweak time, and feedback
18:29: Linear's new Agent Interaction Guidelines
22:14: How AI is changing the role of engineers
27:42: AI's impact on junior roles
30:10: Conclusion
We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe!
LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guest: Nan Yu.
Today, we’re joined by Shakir Karim (Senior VP of Product) and Karthik Chakkarapani (CIO & Senior VP of Corporate Operations) from Zuora.
In this episode, Shakir and Karthik discuss:
Shakir's LinkedIn: https://www.linkedin.com/in/shakir-karim/
Karthik's LinkedIn: https://www.linkedin.com/in/chakraj/
Zuora: https://www.zuora.com/
Trupeer: https://www.trupeer.ai/
Gemini Storybook: https://gemini.google/overview/storybook/
NotebookLM: https://notebooklm.google/
00:00: Intro
02:15: Zuora's 10x initiative
07:00: Zuora's internal AI agent
10:00: Accelerating content creation using Trupeer
12:00: Cutting video content creation down from 4 weeks to 5 hours
17:00: AI in practical workflow
22:00: Scaling AI innovation and literacy internally
28:32: AI prompathons and hackathons
29:54: Conclusion
We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe!
LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guests: Karthik Chakkarapani and Shakir Karim.
Today, we’re joined by Zac Hays, CPO at Luxury Presence, a fast-growing real estate tech platform that made a huge bet on AI adoption across the company..
In this episode, we discuss:
LinkedIn: https://www.linkedin.com/in/zacthepm/
Zac's AI-Powered Design Print Playbook: https://www.linkedin.com/pulse/ai-powered-design-sprint-playbook-v01-zac-hays-iu1dc/
Luxury Presence: https://www.luxurypresence.com/
AirOps: https://www.airops.com/
Userbrain: https://www.userbrain.com/en/
00:00: Intro
03:31: How Luxury Presence started tinkering with AI
08:15: Automating bug fixes (the 80% reduction)
10:50: Zac's "AI Design Sprint" process
14:00: Using AI to tackle tech debt and codebase rewrites
19:04: Building an "autonomous" AI marketing team
22:22: Conclusion
We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe!
LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guest: Zac Hays.
Today, we’re joined by Phil Lakin, Head of Enterprise Innovation at Zapier.
In this episode, we discuss:
LinkedIn: https://www.linkedin.com/in/philip-lakin/
Zapier: https://zapier.com/
NoCodeOps: https://www.nocodeops.com/
00:00: Intro
01:30: How Phil built the No-Code Ops community and why Zapier acquired it
05:45: Building Lead Router and how it shaped Zapier's roadmap
10:20: Building with Zapier Primitives
15:10: How Zapier achieved 97% AI literacy
20:25: AI agents and workflow automation
26:40: Tactics for bringing employees on board with new AI tools
32:55: What other companies can learn from Zapier’s AI transformation
39:15: Where Phil sees AI, no-code, and automation heading next.
44:00: Conclusion
We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe!
LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guest: Phil Lakin.
How is Optimizely reshaping experimentation with AI? Cory Liebgott, VP of Product at Optimizely, joins LaunchPod to share how her team is using AI into both customer-facing solutions and their own product workflows.
Cory shares how her team:
LinkedIn: https://www.linkedin.com/in/cliebgott/
Optimizely: https://www.optimizely.com/
00:38 Exploring AI tools as a team
01:43 Real-world AI productivity wins
03:16 Inside OptiGPT: Optimizely’s AI assistant
04:08 Using AI for research and prototyping
05:10 When AI surprises: Emergent capabilities
06:22 Lessons learned: Sharing and experimenting
We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe!
LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guest: Cory Liebgott.
Today, we’re joined by Michael Krafft, CPO at FoundersCard, a membership community for entrepreneurs and executives offering exclusive perks and VIP treatment.
Previously, Michael worked in investment banking, led product teams at American Express, and played a key role in turning around Alight, an HR-tech firm, ahead of its IPO.
In this episode, we discuss:
LinkedIn: https://www.linkedin.com/in/michael-krafft/
FoundersCard: https://founderscard.com/
00:00 Intro
03:04 How AI Drove Down CAC and Fueled Growth
06:06 Using AI to Analyze Customer Interviews
09:10 Turning Feedback Into Roadmap Insights
12:13 AI-Powered Discovery Engine for PMs
15:17 One-Person Product Team With AI Tools
18:20 Scaling Insights Beyond Human Bandwidth
21:23 Automating PRDs With AI
24:25 From Idea to Prototype in an Afternoon
27:28 Running Growth Experiments With AI
30:31 Conversions, Retention, and AI Testing
33:33 Customer Insights That Shape the Roadmap
36:36 Paid Conversion Boosts With AI
39:37 Final Takeaways for Product Leaders
We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe!
LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guest: Michael Krafft.
Unlock the future of product management with AI. In this episode of LaunchPod, we dive into the top 4 AI workflows every product manager needs, from automating user research to building smarter prototypes and running faster experiments.
Hear real stories from product leaders who are already using AI to:
*Turn hours of customer interviews into actionable insights
*Prototype and test new features in record time
*Automate PRDs and documentation without losing quality
*Drive data-backed decisions that accelerate growth
00:00 Why AI is changing product management
00:30 Avoiding missteps with AI-powered customer insights
02:00 Prototyping and testing faster with AI tools
04:00 Automating PRDs and product documentation
06:30 Using AI for smarter data analysis and decision making
09:00 Balancing AI with product intuition and strategy
11:00 The future of AI in product workflows
We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe!
LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guests: Derek Pharr, Neha Monga, Roman Gun, and Sierra Hahn-Ventrell.
How is Optimizely reshaping experimentation with AI? Cory Liebgott, VP of Product at Optimizely, joins LaunchPod to share how her team is building agentic AI tools that put customer trust at the center.
Cory shares how her team:
LinkedIn: https://www.linkedin.com/in/cliebgott/
Optimizely: https://www.optimizely.com/
00:00 Introduction
01:52 Implementing Agentic AI at Optimizely
04:58 The Importance of Customer Feedback
06:27 Using AI Tools Internally at Optimizely
15:30 DocuSign and the Squeaky Wheel Problem
30:36 Conclusion
We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe!
LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guest: Cory Liebgott.
How is AI changing the game for sports betting? Marty Styles, VP of Product at Pro Football Focus (PFF), visits LaunchPod to share how his team is bringing pro-grade football analytics, trusted by every NFL team, to everyday bettors.
Marty shares how his team:
LinkedIn: https://www.linkedin.com/in/marty-styles/
PFF: https://www.pff.com/
00:00 Introduction
01:46 The Value of PFF's Data
02:14 Transitioning from B2B to B2C
03:17 Understanding the Sports Betting Market
04:38 The Role of AI in PFF's Products
09:00 Simplifying Complex Data for Consumers
10:32 Key Insights and AI Integration
14:20 Ensuring Accuracy and Trust in AI Outputs
17:20 Introducing the Player Prop Tool
19:36 Targeting Intermediate Bettors
22:12 Product Marketing Strategy
25:53 AI and Data Analysis in Betting
29:32 Future of AI in Sports Analytics
33:23 Conclusion
We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe!
LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guest: Marty Styles.
How do you decide what to build when growth is flattening and you're facing intense competition from free products? When Aleks Bass joined Typeform as Chief Product Officer, she was faced with this exact challenge.
In this repeat episode, we cover:
Find part two of this episode here: https://youtu.be/iNHArB4q2TU
LinkedIn: https://www.linkedin.com/in/aleksbass/
Typeform: https://www.typeform.com/
How To Say "Not Yet" To Enterprise | Deepti Mendiratta, VP Of Products (HungerRush) | LaunchPod: https://youtu.be/WHapWGbuS0Q
00:00 How Combining Features Creates 10x Value
02:26 The Challenge: Flattening Growth & Hyper-Competition at Typeform
04:45 The Danger of "Incrementalization" in a Horizontal Product
07:50 Reigniting Growth with a Customer-Centric Strategy
11:50 The Research Plan: How to Figure Out What to Build, Fast
15:15 The Methodology: Using a MaxDiff Survey to Prioritize 86 Features
19:00 Surprising Discovery: 75% of Features Were Wanted by Everyone
24:30 Why Feature Maturity Matters for Different Personas
33:35 Unlocking Exponential Value with "Feature Constellations"
34:30 Case Study: Why "Video Answers" + "AI Analysis" is a 10x Combination
38:30 How to Use Research to Drive Company-Wide Alignment
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LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guest: Aleks Bass.
On today’s episode of LaunchPod AI, we’re talking with Joel Polanco, Senior Hardware Product Manager at Intel’s Edge Computing Group. He’s led dozens of enterprise AI edge deployments and knows exactly what it takes to run AI models locally at scale.
In this episode, we discuss:
LinkedIn: https://www.linkedin.com/in/jpolanco/
Intel: https://www.intel.com/content/www/us/en/homepage.html
Joel's PM articles on the LogRocket blog: https://blog.logrocket.com/author/joelpolanco/
00:00 Introduction
03:32 Retail Applications of Edge AI
04:57 Cost and Implementation Considerations
06:18 Real-World Use Cases and Challenges
12:00 Future of AI and Edge Computing
30:42 Practical Advice for Product Executives
33:46 Conclusion
We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe!
LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guest: Joel Polanco.
How did an AI agent help 4x the productivity of collections teams? Dave Ruda, VP of Product at Billtrust, visits LaunchPod to share how his team built a collections AI that transformed drudgery work into high-impact outcomes.
Dave shares how his team:
LinkedIn: https://www.linkedin.com/in/druda/
Billtrust: https://www.billtrust.com/
00:00 Introduction
03:18 Billtrust's AI Journey
05:10 "Human in the Loop"
06:22 Billtrust's FinTech Solutions
09:54 Challenges in Collections
13:04 Agentic Email Functionality and Automating Email Processing
17:19 Building a Learning Loop To Better Understand Customers
19:05 Empowering Product Managers With AI
24:33 AI Governance and Future Prospects
27:39 Concluding Thoughts and Future Plans
We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe!
LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guest: Dave Ruda.
Why is AI adoption so hard inside companies? Derek Pharr, CPO at Sporcle, joins LaunchPod to reveal the 3 biggest barriers to AI adoption and how he helped his team overcome them.
In this episode, you’ll learn how Sporcle:
LinkedIn: https://www.linkedin.com/in/derekpharr/
Sporcle: https://www.sporcle.com/
How Lattice’s PM team built an AI Slack “Intern” | Neha Monga, CPO (Ex-Lattice) | LaunchPod: https://stories.logrocket.com/p/how-lattices-pm-team-built-an-ai
00:00 Intro
03:17 The 3 Biggest Barriers to AI Adoption
06:35 Building a “Content Intern” with Claude Projects
15:08 Scaling Trivia Creation Without Losing Quality
25:34 Prototyping and Killing a Doomed Idea in Under an Hour
34:15 Lessons for Product Leaders on AI Adoption
We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe!
LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guest: Derek Pharr.
Today, we’re talking with Zach Heller, VP of Product at Penn Foster Group.
In this episode, we discuss:
LinkedIn: https://www.linkedin.com/in/ztheller/
The Hidden Cost of 0.1% Churn | Ken Houseman, VP of Product (Zuora): https://youtu.be/-wDVkPUK104
00:00 Doubling Completion Rates & Graduation Goals
02:04 Filling a Stadium: The 150K Graduate Vision
04:09 Fixing the Funnel: Retention Over Acquisition
06:14 Experimentation That Doubled Completion
08:17 B2B vs B2C: Why Completion Rates Drive Revenue
10:19 Word of Mouth as a Growth Engine
12:21 Fail Fast, Learn Faster: Experimentation Mindset
14:24 AI-Powered Learning: Writing Coach Breakthrough
18:00 Human + AI: Scaling Student Support
20:34 Product-Led Growth in EdTech
24:37 Economic Mobility Through Education
26:41 Looking Ahead: Scaling to 150K by 2029
36:56 Final Takeaways: Experimentation at Scale
We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe!
LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guest: Zach Heller.
Today on LaunchPod, we’re talking with Bret Tushaus, VP of Product at Deltek.
In this episode, we discuss:
LinkedIn: https://www.linkedin.com/in/bret-tushaus-b959b56/
Deltek: https://www.deltek.com/en
00:00 Introduction to AI in Product Management
01:06 Building AI-Powered Solutions at Deltek
03:05 Smart Summaries and Predictive Analytics
08:24 Intelligent Exploration and Conversational Interfaces
17:39 The Future of AI Agents
22:14 Getting Started with AI in Your Team
26:52 Final Thoughts
We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe!
LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guest: Bret Tushaus.
Today, we’re talking with Prittam Bagani, VP of Product Management at Chargebee, where they have insight into how over 10,000 customers are optimizing their pricing models.
In this episode, we discuss:
LinkedIn: https://www.linkedin.com/in/pbagani/
Chargebee: https://www.chargebee.com/
00:00 Introduction
02:25 Pricing Models in the AI Age
06:28 Challenges and Best Practices in Outcome-Based Pricing
18:37 Technical Complexities and Real-Time Pricing Adjustments
22:01 The Power of Timely Upgrades
23:07 Hybrid Pricing Models: The Future
24:57 Complexities in Sales-Led Growth
28:10 Unit Economics and Usage-Based Pricing
We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe!
LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guest: Prittam Bagani.
On today’s episode of LaunchPod AI, we’re talking with Neha Monga, former Head of Product at Lattice and has led product teams at Meta, Amazon, Expedia, and more
In this episode, we discuss:
LinkedIn: https://www.linkedin.com/in/nehamo/
Email: mailto:neha.mo@gmail.com/
Website: https://intro.co/NehaMonga
ChatGPT: https://chatgpt.com/
Gemini: https://gemini.google.com/
NotebookLM: https://notebooklm.google.com/
Zoom AI: https://www.zoom.com/en/products/ai-assistant/
Granola: https://www.granola.ai/
Clark: https://www.superblocks.com/clark
Cursor: https://cursor.com/en
00:00 Intro
01:31 The Rapid Evolution of AI
02:38 Essential AI Tools for Product Managers
04:04 Choosing the Right AI Tool Stack
05:07 Challenges and Solutions in AI Integration
11:09 Prototyping and AI in Product Development
17:00 The Future of AI in Product Management
19:16 Building Custom AI Solutions
27:20 Conclusion
We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe!
LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guest: Neha Monga.