Today, we’re joined by Trevin Chow, Chief Product Officer at Big Cartel, an ecommerce platform for independent creators to turn their art into income. Previously, Trevin held product leadership roles at Nike, Microsoft, Axon, and more.
In this episode, Trevin shares:
LinkedIn:https://www.linkedin.com/in/trevin/
Navan: https://www.bigcartel.com/
Lovable: https://lovable.dev/
Unblocked: https://getunblocked.com/
00:00: Intro
03:22: The product journey that led Trevin to Big Cartel
05:55: Big Cartel's 20+ year legacy and how they look at innovation
12:28: Why simplicity can trump complexity in software
13:26: Products and features that delight ft. an example from Alaska Airlines
18:03: Why Big Cartel launched a "pause subscription" button, and the value it drove
21:09: What makes features appear "magical" in today's product landscape
23:06: The overlap between product management and product design
23:40: Trevin's guide to hiring for curiosity and grit
33:17: Conclusion
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Special Guest: Trevin Chow.