Host: James Ayres III – Senior Business Development Manager, North Texas & Oklahoma
Special Guest: Marsha-Ann Donaldson – Corporate Director of Weddings & Romance, Sandals Resorts International
In this special episode, we’re talking all things Weddings & Romance with the one and only Marsha-Ann Donaldson, the visionary behind Sandals’ award-winning wedding experiences. 💍✨
💡 What’s in store:
• The newly reimagined Aisle to Isle Program and how it’s redefining destination weddings
• Exciting updates on the Wedding On Us promotion
• The incredible Sandals Foundation partnership and how weddings give back
• The heartfelt Symbolic Tree Planting Ceremony
• The stunning Caribbean Artisan Collection
• The meaningful Nature’s Vow Experience
• Plus, insights into the Jamaica Back on the Rack initiative and more!
Join us LIVE today at 1 PM EST / 12 PM CST as we dive into what makes Sandals and Beaches Weddings so unique, sustainable, and unforgettable. Learn from one of the best in the business — Marsha-Ann Donaldson — and get ready to inspire your clients to say “I Do” in paradise. 🌺
🎧 Listen & Watch Two BDMs and a MIC:
📺 YouTube https://www.youtube.com/@TwoBDMsandaMIC
🎧 Spotify https://open.spotify.com/show/1k8QOKrDi1a7aKnz1GmWqf
🍎 Apple Podcasts https://podcasts.apple.com/us/podcast/two-bdms-and-a-mic/id1730678714
📘 Facebook https://www.facebook.com/TwoBDMsandAMIC
📺 Catch Up on Past Episodes:
https://www.youtube.com/@TwoBDMsandaMIC
📱 Follow Us:
Instagram https://www.instagram.com/twobdmsandamic
Facebook Page https://www.facebook.com/TwoBDMsandAMIC
Facebook Group https://www.facebook.com/groups/TwoBDMsandaMICLovesTravelAdvisors
📧 Email: TwoBDMsandAMIC@uvi.sandals.com
👍 Like, subscribe, and hit the bell so you never miss an episode! Drop your questions for Marsha-Ann in the comments — we’ll be answering LIVE!
#TBM99 #TwoBDMsAndAMIC #SandalsWeddings #BeachesWeddings #AisleToIsle #DestinationWeddings #SandalsResorts #BeachesResorts #MarshaAnnDonaldson #TravelAdvisor #SandalsFoundation #NaturesVow
🎙 Episode 98 – Two BDMs and a MIC
Hosts: James Ayres III – Senior Business Development Manager, North Texas & Oklahoma
Co-Host: David Ridge – Director, Western Region
Special Guest: Kevin Clarke – General Manager, Sandals Dunn’s River
In this week’s episode, James and David sit down with Kevin Clarke, the newest General Manager of Sandals Dunn’s River, to officially welcome him to the Sandals family of leaders. 🌴✨
💬 Kevin shares his journey, leadership philosophy, and what he’s most excited to bring to one of the brand’s most spectacular new resorts. From his plans to elevate guest experiences to the culture he hopes to create among his team, this conversation gives travel advisors a first look at what’s ahead for Sandals Dunn’s River.
🏖️ Plus, we’re thrilled to announce that Deryk Meany, current GM of Sandals Dunn’s River, will be transitioning to his new role as General Manager of Beaches Turks & Caicos, effective November 1.
This episode is all about celebrating leadership, transitions, and the continued excellence of the Sandals and Beaches brands.
🎧 Listen & Watch Two BDMs and a MIC:
📺 YouTube
🎧 Spotify
🍎 Apple Podcasts
📘 Facebook
#TwoBDMsAndAMIC #SandalsDunnsRiver #BeachesTurksAndCaicos #SandalsResorts #BeachesResorts #TravelAdvisor #LeadershipSpotlight #HospitalityExcellence
🎙 Episode 97 – Two BDMs and a MIC
Host: James Ayres III – Senior Business Development Manager, North Texas & Oklahoma
Special Guest Co-Host: Fabriella Wynter – Sales Manager, Sandals South Coast
This week, James is joined by special guest Fabriella Wynter, Sales Manager for Sandals South Coast, for an exciting live broadcast straight from the sexy Sandals South Coast! 🌴✨
💡 What’s in store:
• How Groups work at Sandals South Coast
• Why South Coast is a perfect destination for weddings, incentives, and social groups
• Venue highlights including Overwater options & Pickleball courts 🏓
• Perks, concessions, and room block benefits exclusive to this property
• Insider tips to help you sell South Coast with confidence
Whether you’re new to selling groups or already a seasoned advisor, this episode is packed with valuable insights to help you maximize your success.
🎧 Listen & Watch Two BDMs and a MIC:
📺 YouTube
🎧 Spotify
🍎 Apple Podcasts
📘 Facebook
#TwoBDMsAndAMIC #SandalsSouthCoast #GroupsAtSandals #TravelAdvisor #DestinationWeddings #IncentiveTravel #PickleballTravel
In Episode 96, James Ayres III and Ian Braun explore the world of Groups at Sandals & Beaches! 🎙️
This week, James is joined by Ian Braun, Senior Regional Sales Manager for the Western Region, for an in-depth conversation on everything travel advisors need to know about group bookings. From weddings and reunions to incentive travel and social gatherings, this episode covers it all.
✨ Your Hosts:
James Ayres III – Senior BDM, North Texas & Oklahoma
Ian Braun – Senior Regional Sales Manager, Western Region
📌 What You’ll Learn:
What qualifies as a group booking at Sandals & Beaches
Why groups should be part of your sales strategy
Types of groups: weddings, social, family, corporate, incentive, and more
Do group members have to know each other? (Spoiler: no!)
How weddings fall under groups—and how to maximize that opportunity
Tools, resources, and insider tips to help you grow your group business
Whether you’re just starting with groups or looking to fine-tune your strategy, this episode gives you the knowledge and confidence to tap into one of the most rewarding opportunities Sandals & Beaches offers.
📺 Catch Up on Past Episodes:
YouTube Channel Archive
📲 Follow Us:
📧 Email: TwoBDMsandamic@uvi.sandals.com
👍 Like, subscribe, and hit the bell so you never miss an episode! Got group questions? Drop them in the comments—James & Ian are watching!
#TBM96 #TwoBDMsAndAMIC #SandalsResorts #BeachesResorts #Podcast #TravelAdvisorCommunity #GroupsMadeEasy #WeddingsAtSandals #IncentiveTravel #GroupTravelSuccess #AdvisorTraining
In Episode 95, James Ayres III hosts a special edition featuring Filius Laurent, General Manager of Sandals Regency La Toc in Saint Lucia! 🎙✨
This week, James is joined by special guest Filius Laurent, GM of Sandals Regency La Toc, for an in-depth conversation on everything happening at this iconic Saint Lucia resort. Together, they dive into the exciting updates, new features, and what’s next for La Toc.
🎙️ Your Host:
James Ayres III – Senior BDM, North Texas & Oklahoma
🌟 Special Guest:
Filius Laurent – General Manager, Sandals Regency La Toc
🌟 What’s in store:
• An inside look at the recent updates and refresh across the resort
• Spotlight on the brand-new Rondoval Village
• A deep dive into the Buccan Restaurant—what makes it unique and the full dining experience
• A few secrets about what’s coming soon: new restaurants and a coffee shop inspired by Executive Chairman Adam Stewart’s recent visit
• Closing out with answers to travel advisor questions submitted from home
Whether you’re planning to sell Sandals Regency La Toc or simply want insider knowledge for your clients, this episode brings valuable updates straight from the GM himself.
📺 Catch Up on Past Episodes:
YouTube Channel Archive: https://www.youtube.com/@Twobdmsandamic
📱 Follow Us:
Instagram: https://www.instagram.com/twobdmsandamic
Facebook Page: https://www.facebook.com/TwoBDMsandaMIC
Facebook Group (Loves Travel Advisors): https://www.facebook.com/groups/TwoBDMsandamicLovesTravelAdvisors
📧 Email: TwoBDMsandaMIC@uvi.sandals.com
👍 Like, subscribe, and hit the bell so you never miss an episode! Drop your questions for James & Filius in the comments—we’re watching!
#TBM95 #TwoBDMsAndAMIC #SandalsResorts #Podcast #TravelAdvisorCommunity #RegencyLaToc #SaintLucia #RondovalVillage #BuccanRestaurant #AdvisorUpdates #PartnerForSuccess #AdvisorTraining
In Episode 94, James Ayres III and Amanda Funk co-host a special live edition from Sandals Royal Bahamian! 🎙✨
This week, James is joined by Amanda Funk, Senior BDM for the Midwest Region, live from the stunning Sandals Royal Bahamian. It’s a lighter episode, but packed with updates, insights, and inspiration for travel advisors.
🎙️ Your Hosts:James Ayres III – Senior BDM, North Texas & Oklahoma
Amanda Funk – Senior BDM, Midwest Region
🌟 What’s in store:• Promotional updates you don’t want to miss• An overview of what’s happening right now at Sandals Royal Bahamian• A spotlight on the brand-new Overwater Chapel• Why flying in and out of Nassau has big benefits—especially when it comes to immigration• A fun discussion on what’s in your carry-on—or better yet, what should be in your carry-on
Whether you’re planning a visit to Sandals Royal Bahamian or just want insider knowledge to better support your clients, this episode has you covered with quick updates and practical takeaways.
📺 Catch Up on Past Episodes:
YouTube Channel Archive: https://www.youtube.com/@Twobdmsandamic
📱 Follow Us:
Instagram: https://www.instagram.com/twobdmsandamic
Facebook Page: https://www.facebook.com/TwoBDMsandaMIC
Facebook Group (Loves Travel Advisors): https://www.facebook.com/groups/TwoBDMsandamicLovesTravelAdvisors
📧 Email: TwoBDMsandaMIC@uvi.sandals.com
👍 Like, subscribe, and hit the bell so you never miss an episode! Drop your questions for James & Amanda in the comments—we’re watching!
#TBM94 #TwoBDMsAndAMIC #SandalsResorts #Podcast #TravelAdvisorCommunity #RoyalBahamian #OverwaterChapel #AdvisorUpdates #PromotionsAndSales #CarryOnEssentials #PartnerForSuccess #AdvisorTraining
In Episode 93, James Ayres III and Ashley Kooker co-host a special Northeast edition you won’t want to miss! 🎙✨
This week, Ashley and James welcome Leslie Delancer, Director for the Northeast Regional Team, to dive into everything happening across the Northeast. From the latest promotions and advisor updates, to their recent resort experiences, to strategies that are working right now, this episode is packed with insights and inspiration.
📅 The episode airs Monday, August 18th at 1 PM EST!
🎙️ Your Hosts:
James Ayres III – Senior BDM, North Texas & Oklahoma
Ashley Kooker – Sr. Regional Sales Manager, Northeast Region
⭐ Special Guest:
Leslie Delancer – Director, Northeast Region
🌟 Featured Introduction:
Tanner Hebert – BDM, Northeast Region
🎯 What’s in store:
• Meet Tanner Hebert, the newest BDM joining the Northeast Team
• Hear Leslie’s update on the state of the Northeast Region
• Learn what’s coming up for advisors and partners in the region
• Insider tips, tricks, and secrets to success from Ashley & Leslie
• A look at current promotions and sales, and how to maximize them
• Firsthand highlights from Ashley & Leslie’s recent on-resort experiences
Whether you’re based in the Northeast or beyond, this episode is full of team introductions, updates, and proven strategies to keep you connected and inspired.
📺 Catch Up on Past Episodes:
YouTube Channel Archive: https://www.youtube.com/@Twobdmsandamic
📱 Follow Us:
Instagram: https://www.instagram.com/twobdmsandamic
Facebook Page: https://www.facebook.com/TwoBDMsandaMIC
Facebook Group (Loves Travel Advisors): https://www.facebook.com/groups/TwoBDMsandamicLovesTravelAdvisors
📧 Email: TwoBDMsandaMIC@uvi.sandals.com
👍 Like, subscribe, and hit the bell so you never miss an episode! Drop your questions for the Northeast Sales Team in the comments—we’re watching!
#TBM93 #TwoBDMsAndAMIC #SandalsResorts #Podcast #TravelAdvisorCommunity #NortheastTeam #AdvisorUpdates #PromotionsAndSales #GrowYourBusiness #PartnerForSuccess #AdvisorTraining #NextLevelSupport
🎙️ Two BDMs and a MIC Presents: BDMs Live
Hosted by Savanna Riley – BDM for Maryland & Delaware
✨ Special Guests
• Ryan Green – Manager of Operations, Sandals Montego Bay
• Carlene Patterson – Butler, Sandals Montego Bay
🎯 What’s in store:
• The latest resort updates straight from Sandals Montego Bay
• Insights into the clientele who love this property most
• Highlighting key resort features & selling points advisors can use
• A look at registrants, activities, and levels of service
• Exclusive perspective on butler service
• A room tour of the B1B category
📺 Catch Up on Past Episodes:
👉 YouTube Channel Archive: https://www.youtube.com/@Twobdmsandamic
📱 Follow Us:
👉 Instagram: https://www.instagram.com/twobdmsandamic
👉 Facebook Page: https://www.facebook.com/TwoBDMsandaMIC
👉 Facebook Group (Loves Travel Advisors): https://www.facebook.com/groups/TwoBDMsandamicLovesTravelAdvisors
📧 Email: TwoBDMsandMIC@uvi.sandals.com
👍 Like, subscribe, and hit the bell so you never miss a live session! Drop your questions for Savanna, Ryan & Carlene in the comments—we’re watching!
#TwoBDMsAndAMIC #SandalsResorts #SandalsMontegoBay #AdvisorTraining #ResortUpdates #TravelAdvisorCommunity #NextLevelSupport
🎙️ Episode 92 of Two BDMs and a MIC
Join Coach Joe Vanderhoff and Shane Rudes, BDM for an exclusive training:
✨ How to Post Social Media Content as a Travel Advisor ✨
👉 Learn practical tips, tools, and strategies to save time and create engaging content that drives business.
🎙️ Your Hosts:
Coach Joe Vanderhoff – BDM
Shane Rudes – BDM
🎯 What’s in store:
• How to simplify your posting routine
• Tools that make creating content quick and easy
• Strategies for boosting engagement
• Proven tips to turn posts into profit
💻 Register now and level up your social media game!
📺 Catch Up on Past Episodes:
YouTube Channel Archive: https://www.youtube.com/@Twobdmsandamic
📱 Follow Us:
Instagram: https://www.instagram.com/twobdmsandamic
Facebook Page: https://www.facebook.com/TwoBDMsandaMIC
Facebook Group (Loves Travel Advisors): https://www.facebook.com/groups/TwoBDMsandamicLovesTravelAdvisors
📧 Email: TwoBDMsandaMIC@uvi.sandals.com
👍 Like, subscribe, and hit the bell so you never miss an episode! Drop your questions for Joe & Shane in the comments—we’re watching!
#TBM92 #TwoBDMsAndAMIC #SandalsResorts #Podcast #TravelAdvisorCommunity #SocialMediaTips #AdvisorTraining #GrowYourBusiness #PartnerForSuccess #NextLevelSupport
In Episode 91, James Ayres III and Chad Krueger team up with the Midwest Sales Team for a special episode you won’t want to miss! 🎙✨
This week, Chad and Michele introduce their newest BDM hires—Carol, Robby, and Anissa—while sharing updates on what’s happening across the Midwest region. From team introductions to upcoming events, to sales strategies you can use right now, this episode is packed with insights and inspiration for travel advisors.
📅 The episode airs Monday, August 18th at 1 PM EST!
🎙️ Your Hosts:James Ayres III – Senior BDM, North Texas & OklahomaChad Krueger – Regional Director of Sales, Midwest Region
⭐ Special Guest Hosts:Michele Huggins – Senior Regional Sales Manager, Midwest RegionCarol Samway – BDM, Iowa, Nebraska & South DakotaRobby Kulik – BDM, Southern Illinois & ChicagoAnissa Underwood – BDM, Arkansas & Western Tennessee
🎯 What’s in store:• Meet the newest Midwest BDM hires• Hear Chad’s update on the state of the Midwest Sales Team• Learn what’s coming up for advisors in the region• Get the scoop on upcoming events Chad will be part of• Hear Chad’s message for travel advisors as we close out the year• An overview of current promotions and sales, with Chad & Michele sharing their best tips on how to promote and capitalize on them
Whether you’re in the Midwest or beyond, this episode is full of team introductions, updates, and real strategies to keep you connected and inspired.
🎧 Listen & Subscribe Anytime:YouTube: https://www.youtube.com/@Twobdmsandamic
📺 Catch Up on Past Episodes:YouTube Channel Archive: https://www.youtube.com/@Twobdmsandamic
📱 Follow Us:Instagram: https://www.instagram.com/twobdmsandamicFacebook Page: https://www.facebook.com/TwoBDMsandaMICFacebook Group (Loves Travel Advisors): https://www.facebook.com/groups/TwoBDMsandamicLovesTravelAdvisors
📧 Email: TwoBDMsandaMIC@uvi.sandals.com
👍 Like, subscribe, and hit the bell so you never miss an episode! Drop your questions for the Midwest Sales Team in the comments—we’re watching!
#TBM91 #TwoBDMsAndAMIC #SandalsResorts #Podcast #TravelAdvisorCommunity #MidwestTeam #AdvisorUpdates #PromotionsAndSales #GrowYourBusiness #PartnerForSuccess #AdvisorTraining #NextLevelSupport
In Episode 90, James and Krysti are going LIVE to help you step up your social media game and turn posts into profits! 📲 You’ll be tapping into pro-level strategies from the 2x Social Media Award Winners—real tips, tools, and inspiration to grow your engagement and bookings.
📅 Friday, August 15th
⏰ 12:30 PM CST
📍 LIVE on the Two BDMs and a Mic Facebook Page
🎙️ Your Hosts:
Krysti Konopacky – Senior BDM, Colorado & Wyoming
James Ayres III – Senior BDM, N. Texas/Oklahoma
🎯 What’s in store:
• Proven tips to level up your social media presence
• Real-world examples that have driven actual bookings
• Strategies you can implement today for immediate results
• How to create engaging posts your clients can’t scroll past
🎧 Listen & Watch Anytime:
Apple Podcasts: https://podcasts.apple.com/us/podcast/two-bdms-and-a-mic/id1718633073 Apple Podcasts
Spotify: https://open.spotify.com/show/7tZFKl0MCV4ldEIDjZMz4s Spotify
📺 Catch Up on Past Episodes:
YouTube Channel Archive: https://www.youtube.com/@Twobdmsandamic
📱 Follow Us:
Instagram: https://www.instagram.com/twobdmsandamic
Facebook Page: https://www.facebook.com/TwoBDMsandaMIC
Facebook Group (Loves Travel Advisors): https://www.facebook.com/groups/TwoBDMsandaMICLovesTravelAdvisors
📧 Email: TwoBDMsandaMIC@uvi.sandals.com
👍 Like, subscribe, and hit the bell so you never miss an episode! Drop your social media questions during the live—we’re watching!
#TBM90 #TwoBDMsAndAMIC #SandalsResorts #Podcast #TravelAdvisorTips #GrowYourBusiness #SocialMediaMarketing #PostsToProfits #PartnerForSuccess #TravelSalesTips #AdvisorTraining #NextLevelSupport
In Episode 89, James and Krysti sit down with special guest Travel Advisor Stephani Izzo from Adventurus Travel—a seasoned pro ready to share insider tips, game-changing tricks, and proven strategies you can put into action right away to grow your travel business.The episode drops today at 1 PM EST—and trust us, you don’t want to miss it! 🎙✨🎙️ Your Hosts:Krysti Konopacky – Senior BDM, Colorado & WyomingJames Ayres III – Senior BDM, N. Texas/Oklahoma⭐ Special Guest:Stephani Izzo – Travel Advisor, Adventurus Travel🎯 What’s in store:• Insider tips from a successful travel advisor• Game-changing tricks to boost your bookings• Secrets you can start using right away• Real-world examples from the front lines of selling Sandals & Beaches• A candid conversation about what clients really want right nowWhether you’re new to the travel industry or a seasoned advisor, this episode is packed with practical advice to help take your business to the next level.🎧 Listen & Watch Anytime:Apple Podcasts: https://podcasts.apple.com/us/podcast/two-bdms-and-a-mic/id1730678714Spotify: https://open.spotify.com/show/1k8QOKrDi1a7aKnz1GmWqfYouTube: https://www.youtube.com/@Twobdmsandamic📺 Catch Up on Past Episodes:YouTube Channel Archive: https://www.youtube.com/@Twobdmsandamic📱 Follow Us:Instagram: https://www.instagram.com/twobdmsandamicFacebook Page: https://www.facebook.com/TwoBDMsandaMICFacebook Group (Loves Travel Advisors): https://www.facebook.com/groups/TwoBDMsandaMICLovesTravelAdvisors📧 Email: TwoBDMsandaMIC@uvi.sandals.com👍 Like, subscribe, and hit the bell so you never miss an episode! Drop your questions for Stephani in the comments—we’re watching!#TBM89 #TwoBDMsAndAMIC #SandalsResorts #Podcast #TravelAdvisorTips #GrowYourBusiness #BookingStrategies #InsiderAdvice #PartnerForSuccess #TravelSalesTips #AdvisorTraining #NextLevelSupport
In Episode 88, James and Krysti introduce the newest members of the Western Region team—four passionate and talented Business Development Managers who are ready to support and grow your Sandals and Beaches business.
Get to know:
🌟 Craig Rusk – BDM, Central Texas
🌟 Joaquin Villarreal – BDM, San Diego & Orange County
🌟 Heriberto Tellez Castro – BDM, Los Angeles & Central California
🌟 Eli Stewart – BDM, Missouri & Kansas
In this special episode, we give you a first look at what makes each of these new BDMs unique, the experience they bring to the table, and how they plan to help travel advisors grow and thrive. We also ask for your patience as they wrap up training and get fully settled into their territories—trust us, they’re worth the wait.
🎙️ Your Hosts:
Krysti Konopacky – BDM, Colorado & Wyoming
James Ayres III – BDM, Arizona, New Mexico & Las Vegas
⭐ Special Guests:
Craig Rusk – BDM, Central Texas
Joaquin Villarreal – BDM, San Diego & Orange County
Heriberto Tellez Castro – BDM, Los Angeles & Central California
Eli Stewart – BDM, Missouri & Kansas
🎯 What’s in store:
• Meet your newest Sandals & Beaches BDMs
• Learn about their backgrounds and approach to supporting advisors
• What makes each of them unique and how they’re here to help YOU grow
• A candid conversation about onboarding, transition, and long-term partnership
• Why the Western Region just got even stronger
Whether they’re new to Sandals or new to your inbox, these BDMs are here to help take your business to the next level.
🎧 Listen & Watch Anytime:
Apple Podcasts: https://podcasts.apple.com/us/podcast/two-bdms-and-a-mic/id1730678714
Spotify: https://open.spotify.com/show/1k8QOKrDi1a7aKnz1GmWqf
YouTube: https://www.youtube.com/@Twobdmsandamic
📺 Catch Up on Past Episodes:
YouTube Channel Archive: https://www.youtube.com/@Twobdmsandamic
📱 Follow Us:
Instagram: https://www.instagram.com/twobdmsandamic
Facebook Page: https://www.facebook.com/TwoBDMsandaMIC
Facebook Group (Loves Travel Advisors): https://www.facebook.com/groups/TwoBDMsandaMICLovesTravelAdvisors
📧 Email: TwoBDMsandaMIC@uvi.sandals.com
👍 Like, subscribe, and hit the bell so you never miss an episode! Drop your questions or welcome messages for the new team members in the comments—we’re watching!
#TBM88 #MeetTheBDMs #WesternRegionTeam #NewBDMs #AdvisorSupport #TravelIndustryPros #GrowYourBusiness #BDMConnections #PartnerForSuccess #TravelSalesTips #AdvisorTraining #NextLevelSupport
In Episode 87, Krysti and James sit down with a very special guest: Krystal Pearce, Owner of Keys to the Kingdom Travel—a powerhouse agency owner who knows how to take every opportunity, from time on resort to virtual training, and turn it into meaningful business growth.
This episode dives into how you can elevate your travel business by being intentional—on property and off. Whether you're an agency owner or an individual advisor, Krystal shares how making the most of resort experiences, staying plugged into virtual events, and tuning into the right industry podcasts can set you apart and drive sales.
🎙️ Your Hosts:
Krysti Konopacky – BDM, Colorado & Wyoming
James Ayres III – BDM, Arizona, New Mexico & Las Vegas
⭐ Special Guest:
Krystal Pearce – Owner, Keys to the Kingdom Travel
🎯 What’s in store:
Strategies to maximize every on-resort moment—from check-in to departure
How to use tools like virtual events and industry podcasts to fuel your business
Why self-investment (in travel, training, and time) always pays off
Real-world examples of turning travel into tangible bookings
Content tips, relationship-building advice, and insights into what makes top advisors stand out
A candid perspective from a successful agency owner who leads by example
Whether you're just getting started with Sandals and Beaches Resorts or looking to level up your game, this episode is packed with actionable strategies, real talk, and inspiration.
🎧 Listen & Watch Anytime:
📺 Catch Up on Past Episodes:
Watch the full archive on YouTube:
👉 Two BDMs and a MIC YouTube Channel
📱 Follow Us:
📧 Email: TwoBDMsandaMIC@uvi.sandals.com
👍 Like, subscribe, and hit the bell so you never miss an episode! Drop your thoughts and questions in the comments—we’re watching!
Stay Connected with Two BDMs and a MIC:
👍 Like our Facebook Page: facebook.com/TwoBDMsandaMIC
👥 Join our Private Group for Travel Advisors: facebook.com/groups/TwoBDMsandaMICLovesTravelAdvisors
📧 Contact Us: TwoBDMsandaMIC@uvi.sandals.com
Episode 86 — Why You Should Be All-In on Bonus Commission
Krysti and James are joined by David Ridge, Director of Sales for the Western Region, and Ian Braun, Senior Regional Sales Manager for the Western Region.
In this special episode, we’re talking about one of the biggest earning opportunities of the year — the Sandals & Beaches Bonus Commission — and how it ties directly into the upcoming Black Friday Sale.
David and Ian share why NOW is the time for advisors to lean in, how to maximize this limited-time offer, and their top strategies to drive bookings and boost your bottom line.
What You’ll Hear:
✅ The inside scoop on the Black Friday Sale
✅ Why the Bonus Commission matters — and how to make it work for you
✅ Sales strategies from David & Ian to help you close the year strong
✅ Why this is the perfect moment to promote Sandals & Beaches
🎧 Listen & Watch Anytime:
Spotify
Apple Podcasts
YouTube — @TwoBDMsandaMIC
Your Hosts:
James Ayres III — Senior Business Development Manager, North Texas & Oklahoma
Krysti Konopacky — Senior Business Development Manager, Colorado & Wyoming
Special Guests:
David Ridge — Director of Sales, Western Region | dridge@uvi.sandals.com
Ian Braun — Senior Regional Sales Manager, Western Region | ibraun@uvi.sandals.com
🔔 Like, subscribe, and hit the bell so you never miss an episode!
💬 Drop your questions and comments — we’re watching!
🔗 Stay Connected:
📲 Like our Official Facebook Page: facebook.com/TwoBDMsandaMIC
👥 Join our Private Facebook Group — Two BDMs and a MIC Loves Travel Advisors: facebook.com/groups/TwoBDMsandaMICLovesTravelAdvisors
📩 Email: TwoBDMsandaMIC@uvi.sandals.com
Episode 85 — All Things Bahamas with Special Guest Mikala Moss
Krysti and James are joined by Mikala Moss, General Manager of Sales & Marketing (Canada & China) for the Bahamas Ministry of Tourism, Investments & Aviation.
We’re diving into everything that makes the Bahamas special — from the elegance of Sandals Royal Bahamian to celebrating Bahamas Independence Day. Mikala shares expert insights on what sets the destination apart, must-do excursions, and how travel advisors can leverage the power of the Bahamas Ministry of Tourism to grow their business.
What You’ll Hear:
Spotlight on Sandals Royal Bahamian & the Bahamas experience
Why the Bahamas is a standout destination
Top excursions & hidden gems around Nassau
How the Bahamas Tourism Board supports travel advisors
Tips to maximize your Bahamas bookings
🎧 Listen & Watch Anytime:
Spotify | Apple Podcasts | YouTube — @TwoBDMsandaMIC
👥 Your Hosts:
James Ayres III — Senior Business Development Manager, North Texas & Oklahoma
Krysti Konopacky — Senior Business Development Manager, Colorado & Wyoming
🎤 Special Guest:
Mikala Moss — General Manager, Sales & Marketing, Canada & China
📧 mmoss@bahamas.com
👉 Like, subscribe, and hit the bell so you never miss an episode!
💬 Drop your thoughts and questions in the comments — we’re watching!
In Episode 84, Krysti and James sit down with two very special guests: Dawn Bolte, Senior Director of Travel Industry Sales, and Kitanya Mirander, Corporate Manager of Resort Operations, who work hand in hand to make every event for the travel advisor community unforgettable.
This episode is all about celebrating Dawn’s birthday and spotlighting the incredible work she does to drive growth, visibility, and constant support for travel advisors within the Sandals and Beaches Resorts family. You’ll hear firsthand how Dawn and Kitanya collaborate to elevate each advisor experience, plus what’s ahead for future events you won’t want to miss.
💡 What’s in store:
✔️ A look behind the scenes at how events come to life for the advisor community
✔️ Dawn and Kitanya’s shared commitment to innovation and engagement
✔️ Fresh insights on how events help you grow your business with Sandals and Beaches
✔️ Personal stories and shout-outs in honor of Dawn’s dedication
✔️ Inspiration to take your travel business to the next level
Whether you’re a longtime partner or just starting out, this episode is packed with valuable takeaways to help you build stronger relationships, grow your sales, and stay connected to everything happening across our brand.
🎧 Listen & Watch Anytime:
Spotify | Apple Podcasts | YouTube — @TwoBDMsandaMIC
👥 Your Hosts:
James Ayres III – BDM, North Texas & Oklahoma
Krysti Konopacky – BDM, Colorado & Wyoming
🎤 Special Guests:
Dawn Bolte – Senior Director of Travel Industry Sales
📧 dbolte@uvi.sandals.com
Kitanya Mirander – Corporate Manager of Resort Operations
📧 kitanya.mirander@sri.sandals.com
📲 Follow Us:
Instagram | Twitter – @TwoBDMsandaMIC
📧 Email: TwoBDMsandaMIC@uvi.sandals.com
👍 Like, subscribe, and hit the bell so you never miss an episode! Drop your thoughts and questions in the comments—we’re watching!
🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍
Join James Ayres III and Krysti Konopacky, hosts of TWO BDMs and a MIC, as they broadcast TWO BDMs LIVE from the heart of the Social Studio Lounge – Sponsored by Sandals and Beaches Resorts at the Travel Leaders Network EDGE 2025 Conference in Las Vegas, NV.
In this special event series, James and Krysti connect live with travel advisors, industry leaders, and partners to spotlight collaboration, growth, and the future of travel.
Featured in this Episode:
We sit down with Dawn Smith, General Manager of Sandals Royal Caribbean, and Jeremy Jones, Corporate Director of Resort Operations for Jamaica, for a dynamic discussion about what makes Sandals Royal Caribbean one of the most distinct and romantic properties in the portfolio—and how operational excellence is elevated across all Sandals Resorts in Jamaica.
Together, we explore:
The unique selling points of Sandals Royal Caribbean, including the private island experience and British colonial charm
The types of clients best suited for this boutique resort
Operational insights and behind-the-scenes strategy across the Jamaican region
Support systems Sandals provides to help travel advisors close the sale
The importance of maintaining a consistent guest experience across properties in Jamaica
This is an episode you don’t want to miss—packed with resort-specific knowledge, client-matching advice, and actionable takeaways to help grow your business.
Watch, connect, and grow with us—live from Las Vegas!
#TwoBDMsLIVE #SocialStudioLounge #SandalsResorts #SandalsRoyalCaribbean #TravelLeadersEDGE #EDGE2025 #TravelAdvisorLife #DawnSmith #JeremyJones #LuxuryCaribbeanTravel #SellSandals #PartnerWithSandals #ClientMatching #TravelAdvisorSupport #BoutiqueResorts #IslandEscape
In this special event series, James and Krysti connect live with travel advisors, industry leaders, and partners to spotlight collaboration, growth, and the future of travel.
Featured in this Episode:
We’re joined by O’Brian Heron, General Manager of Sandals South Coast, and Deryk Meany, General Manager of Sandals Dunn’s River, for an energetic and insightful conversation covering their stunning Jamaican resorts—from the sexy and serene vibe of South Coast to the revitalized luxury of Dunn’s River.
O’Brian shares some hilarious behind-the-scenes stories from resort life, while Deryk dives into what makes his property one of the most iconic and in-demand on the island. But just when things settle into a groove, Dawn Smith (GM of Sandals Royal Caribbean) and Jeremy Jones (Corporate Director of Resort Operations – Jamaica) crash the conversation—ready to stir the pot and claim bragging rights for their favorite Jamaican resort!
Together, we explore:
What sets each Sandals resort in Jamaica apart
Unique client-matching strategies for South Coast, Dunn’s River, and Royal Caribbean
Memorable guest moments and what goes into creating them
The friendly competition (and deep collaboration) between resort teams
Support systems and tools that help travel advisors sell with confidence
This episode brings laughs, learning, and lots of love for Jamaica. It’s a must-watch for any advisor looking to sharpen their resort knowledge and pick up new ways to match clients to their perfect Sandals escape.
Watch, connect, and grow with us—live from Las Vegas!
#TwoBDMsLIVE #SocialStudioLounge #SandalsResorts #SandalsSouthCoast #SandalsDunnsRiver #SandalsRoyalCaribbean #TravelLeadersEDGE #EDGE2025 #O’BrianHeron #DerykMeany #DawnSmith #JeremyJones #LuxuryCaribbeanTravel #SellSandals #PartnerWithSandals #ClientMatching #TravelAdvisorSupport #JamaicaResorts #IslandVibes
Join James Ayres III and Krysti Konopacky, hosts of TWO BDMs and a MIC, as they broadcast TWO BDMs LIVE from the heart of the Social Studio Lounge – Sponsored by Sandals and Beaches Resorts at the Travel Leaders Network EDGE 2025 Conference in Las Vegas, NV.
In this special event series, James and Krysti connect live with travel advisors, industry leaders, and partners to spotlight collaboration, growth, and the future of travel.
Featured in this Episode:
We sit down with Angela Hughes, Agency Owner and Chief Executive Officer (CEO) & Founder of Trips & Ships Luxury Travel, for an inspiring conversation about her time at EDGE 2025 and her deep-rooted partnership with Sandals and Beaches Resorts.
Angela reflects on what made EDGE so valuable, shares real-world tips for fellow travel advisors, and offers insight into how she has leveraged the Sandals and Beaches brands to grow her luxury travel business.
Together, we explore:
Angela’s top takeaways from EDGE 2025
Her ongoing relationship with the Sandals & Beaches team
Sales and business-building advice for advisors at any level
Why attending EDGE 2026 should be a top priority if you missed this year
This is an episode packed with perspective, strategy, and inspiration from one of the industry’s most experienced voices.
Watch, connect, and grow with us—live from Las Vegas!
#TwoBDMsLIVE #SocialStudioLounge #SandalsResorts #BeachesResorts #TravelLeadersEDGE #EDGE2025 #EDGE2026 #TravelAdvisorLife #AngelaHughes #TripsAndShipsLuxuryTravel #LuxuryTravelAdvisor #SellSandalsBeaches #PartnerWithSandals #TravelAdvisorSupport #TravelBusinessGrowth
