In this special event series, James and Krysti connect live with travel advisors, industry leaders, and partners to spotlight collaboration, growth, and the future of travel.
Featured in this Episode:
We’re joined by O’Brian Heron, General Manager of Sandals South Coast, and Deryk Meany, General Manager of Sandals Dunn’s River, for an energetic and insightful conversation covering their stunning Jamaican resorts—from the sexy and serene vibe of South Coast to the revitalized luxury of Dunn’s River.
O’Brian shares some hilarious behind-the-scenes stories from resort life, while Deryk dives into what makes his property one of the most iconic and in-demand on the island. But just when things settle into a groove, Dawn Smith (GM of Sandals Royal Caribbean) and Jeremy Jones (Corporate Director of Resort Operations – Jamaica) crash the conversation—ready to stir the pot and claim bragging rights for their favorite Jamaican resort!
Together, we explore:
What sets each Sandals resort in Jamaica apart
Unique client-matching strategies for South Coast, Dunn’s River, and Royal Caribbean
Memorable guest moments and what goes into creating them
The friendly competition (and deep collaboration) between resort teams
Support systems and tools that help travel advisors sell with confidence
This episode brings laughs, learning, and lots of love for Jamaica. It’s a must-watch for any advisor looking to sharpen their resort knowledge and pick up new ways to match clients to their perfect Sandals escape.
Watch, connect, and grow with us—live from Las Vegas!
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