In this episode, we sit down with Chris Wizner, CEO of Vivid Candi, a leading marketing agency with over 20 years of experience specializing in the food industry. Learn about Chris's inspiring journey from a Taco Bell paycheck to spearheading Vivid Candi, and discover game-changing marketing tactics that can help your restaurant thrive. This episode covers the power of artificial intelligence in marketing, the common mistakes restaurants make, effective strategies for Google ads, and the incredible impact of influencer marketing. Don't miss out on essential tips and insights to supercharge your restaurant's growth!
05:15 AI in Restaurant Marketing
14:07 Common Marketing Mistakes in Restaurants
22:39 Year-Round Private Party Opportunities
23:43 Common Mistakes in Restaurant Marketing
24:20 Influencer Marketing for Restaurants
32:51 Effective Google Ads Strategies
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out: https://dynpricing.ai
In this episode, hosts sit down with Jason Radisson, CEO and founder of Movo. Jason shares his journey from blue-collar work to leading successful tech ventures like Uber and 99 Taxis, and how he’s now focusing on enhancing hiring, engagement, and retention for frontline workers in the restaurant and hospitality industry through Movo. They discuss the impact of technology on workforce management, the future of automation in hospitality, and how restaurant owners can streamline operations to drive growth and efficiency. Don't miss this insightful conversation packed with practical tips for embracing technology in your business.
01:55 Improving Hiring and Retention with Technology
05:32 Scheduling and Workforce Management Innovations
15:10 Scaling Companies: Lessons from Uber and 99 Taxis
19:52 Creating a Motivated and Engaged Workforce
32:05 Future of Technology in Hospitality
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out: https://dynpricing.ai
In this episode, we are joined by Abhinav Kapur, co-founder and CEO of Bikky. Abhinav discusses his transition from finance to the tech startup scene, inspired by the challenges he witnessed in his mother-in-law's restaurant. He delves into how Bikky helps restaurants transform raw customer data into actionable insights to drive revenue growth. Abhinav explains the importance of understanding customer behavior, the impact of third-party data, and how AI is shaping the future of restaurant analytics. Don't miss this insightful conversation packed with valuable advice for restauranteurs looking to thrive in a digital-first world.
00:33 Abhinav's Background and Startup Journey
01:22 The Birth of Bikky
03:44 Impact of the Pandemic on Restaurants
05:01 Transition from Finance to Tech
10:18 How Bikky Helps Restaurants
12:47 Customer Data Insights and Analytics
16:55 Challenges and Opportunities in Restaurant Tech
31:35 Future Developments and AI in Bikky
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out: https://dynpricing.ai
In this episode we chat with Erika Wasser, CEO and co-founder of Prospr, a platform dedicated to optimizing restaurant team management. Erika shares invaluable insights into reducing employee turnover, enhancing team communication, and leveraging technology for operational efficiency. Drawing from her vast experience, she offers practical advice for restaurateurs on building stronger, more engaged teams. Learn about Prospr's innovative solutions such as flexible scheduling, automated task management, and celebratory features that boost morale. Discover how digital tools can support managers in deskless industries, improve retention, and the future landscape of workforce management technology. Tune in for a deep dive into the challenges and solutions of running successful multi-unit operations.
03:16 Challenges in Communication and Management
04:50 The Role of Technology in Workforce Management
06:11 Features and Benefits of Prosper
10:55 Automating Checklists with Prosper
11:33 Implementing Prosper in a Fast-Paced Environment
12:43 Enhancing Employee Satisfaction and Accountability
14:31 Handling Tech-Averse Employees
15:13 Comparing Prosper with 7 Shifts
16:30 Incorporating AI and Machine Learning
17:35 Future of Workforce Management Technology
19:13 Final Thoughts and Advice for Restaurateurs
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out: https://dynpricing.ai
In this episode, Jason E Brooks shares essential strategies for effective communication and feedback in training restaurant staff. Learn about the distinct training needs of front and back-of-house teams, the power of role-playing, and overcoming language barriers. Discover the importance of real-time feedback, positive reinforcement, and regular one-on-one meetings in boosting staff confidence and operational consistency. Get practical tips on leveraging digital tools and KPIs for training success across multi-location franchises and foster a culture of open feedback and continuous improvement. Tune in for valuable tips to elevate your leadership approach and enhance service quality in your restaurant.
01:27 Five Key Ways to Improve Communication
05:52 Adapting Training to Experience Levels
09:14 Tailoring Feedback for Different Roles
14:50 Overcoming Communication Barriers
18:18 The Importance of Real-Time Feedback in Food Safety
19:28 Differentiating Real-Time and Planned Feedback
20:25 Building Confidence Through Positive Feedback
22:37 Digital Training for Consistency Across Locations
27:49 The Role of Data in Effective Training
29:38 Creating a Culture of Feedback
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out: https://dynpricing.ai
In this episode, hosts are joined by MaryBeth Maskovas, a data expert with a decade of experience in the restaurant and QSR industry. MaryBeth shares insights on harnessing data to tackle challenges in data implementation, customer loyalty, and marketing technology. She emphasizes understanding unique restaurant challenges, the critical role of personalized customer experiences, and the importance of leveraging AI in the evolving MarTech landscape. The discussion also covers MaryBeth's contributions to the RTN deliverables like 'Winning the Customer' project and the Restaurant Technology Network Capabilities Framework, offering strategic guidance for businesses aiming to optimize their operations and marketing efforts.
02:28 Challenges in Data Implementation for QSRs
07:01 Effective Strategies for Customer Loyalty Programs
15:19 Marketing Technology Trends in QSRs
19:06 RTN Projects and Their Impact
25:41 Future of Data and Technology in QSRs
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out: https://dynpricing.ai
In this episode, cash flow expert Kirsha Campbell shares her extensive knowledge on managing restaurant finances. With 15 years of experience, Kirsha discusses key financial challenges such as food and labor costs, managing cash flow, setting up recession-proof systems, and the importance of financial literacy for restaurant owners. Tune in to gain valuable insights and practical tips to ensure your business's long-term success and growth.
01:58 Key Financial Challenges for Restaurants
04:26 Setting Up Recession-Proof Systems
08:32 Common Budgeting Mistakes and Solutions
13:42 Planning for Long-Term Growth
16:52 The Importance of Financial Literacy
22:25 Adapting to Industry Changes
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out: https://dynpricing.ai
In this episode, Chef David Burke shares his incredible journey through the culinary world, from starting in the 1970s to running over 20 successful restaurants. Burke discusses his unique Himalayan salt dry aging process, the challenges faced during the pandemic, and how he expanded his restaurant empire during that time. Known for his inventive approach to blending creativity with tradition, Burke also talks about the importance of giving back to the community and nurturing new culinary talent.
02:57 Balancing Tradition and Innovation
06:31 Expanding During the Pandemic
09:09 The Himalayan Salt Dry Aging Process
15:32 Embracing Culinary Diversity
18:13 Changing Trends in the Culinary World
19:01 The Role of Chefs in Community Support
19:47 Challenges and Joys of the Culinary Profession
24:10 Maintaining Consistency Across Multiple Restaurants
29:47 Future Projects and Expansion Plans
33:08 Advice for Aspiring Chefs
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out: https://dynpricing.ai
In this episode of the Restaurant Growth Show podcast, hosts Gordon and Jose are joined by Kirk Mauriello, founder of Profit Cookers. Kirk shares his journey from Staten Island to establishing a successful company that aids restaurants in increasing profits through virtual kitchens and innovative food delivery models. The discussion highlights the evolution of virtual kitchen technology, its impact driven by COVID-19, and the current consumer behavior of prioritizing convenience. Kirk provides insights on integrating virtual brands into existing restaurant models, strategies for improving profitability, and the benefits of dynamic pricing solutions. Kirk emphasizes the importance of selling more to grow a business while maintaining profitability through smart pricing and leveraging technology like consolidation tablets. This episode is packed with actionable advice for restaurant owners looking to adapt and thrive in a rapidly changing industry landscape.
02:20 The Rise of Virtual Kitchens
03:58 Technology's Role in Virtual Kitchens
05:37 Strategies for Restaurant Success
06:59 The Power of Virtual Brands
11:13 Maximizing Restaurant Profitability
21:31 Future of Virtual Kitchens and Technology
26:01 Understanding the Pennies Business
26:41 The Cost of Marketing and Virtual Brands
27:07 The Power of Online Orders
27:52 Exploring the Online Space
28:23 Connecting with Kirk
29:05 Customizing Menus for Profit
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out: https://dynpricing.ai
In this episode, we chat with Naomi West, an award-winning email marketing strategist, about effective email marketing strategies for the hospitality industry. Naomi shares her impressive background in email marketing and explains how restaurant owners can utilize email campaigns to boost customer engagement and sales. We delve into the importance of clear subject lines, automated welcome messages, and personalized content for restaurant chains. Naomi also provides actionable examples and pro tips on how to maximize the potential of email marketing. Whether you're a small restaurant or a large hospitality group, this episode is packed with valuable insights to help you grow your business. Don't miss out!
01:35 Naomi West's Background and Expertise
03:49 Importance of Email Marketing for Restaurants
08:15 Building and Growing an Email List
15:30 Effective Email Content and Subject Lines
20:37 Automated Email Campaigns and Retention Tactics
30:12 Personalizing Email Campaigns for Chains
34:54 Key Metrics for Email Marketing Success
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out: https://dynpricing.ai
In this episode we sit down with Joe Carlucci, owner of Valentina's pizzeria in Madison, Alabama. Join us as Joe, a nine-time world pizza champion and two-time Guinness world record holder, shares his incredible journey in the pizza industry spanning over 35 years. Discover the secret ingredients to his award-winning pizzas, his approach to creating a strong team culture, and the innovative strategies that have made Valentina's one of the top pizzerias in the U.S. Joe also delves into the importance of being open-minded, investing in your employees, and how he successfully navigated the challenges of opening during the pandemic. Whether you're a restaurateur or a pizza lover, this episode offers valuable insights and inspiration.
00:30 Joe Carlucci's Journey in the Pizza Industry
00:54 World Pizza Championships and Guinness Records
02:20 Gordon Ramsay and Media Appearances
03:19 Building Valentina's Pizzeria: Lessons from Failure
05:38 The Art of Pizza Acrobatics
06:05 Award-Winning Pizzas: Ingredients and Techniques
07:54 Creating a Positive Work Culture
13:28 Managing Growth and Reinvestment
15:30 Delivery, Takeout, and Pandemic Challenges
16:59 Building a Destination Pizzeria
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out: https://dynpricing.ai
Welcome to another episode of the Restaurant Growth Show Podcast! In this episode, we sit down with Kenny Rose, Founder and CEO of FranShares, a Chicago-based startup that allows individuals to invest in franchises with as little as $500. Kenny discusses the opportunities and challenges in the trillion-dollar franchising industry, shares his entrepreneurial journey, and provides valuable insights into evaluating franchise partnerships. We also delve into the importance of community engagement and the potential of fractional franchising investments. Tune in for an engaging conversation filled with expert advice for aspiring franchisees and entrepreneurs.
03:01 The Concept and Impact of FranShares
05:53 Evaluating Franchise Opportunities
11:30 Success Stories and Key Factors
13:38 Future Trends in Franchising
18:18 Common Mistakes and How to Avoid Them
20:36 Funding and Support for Franchisees
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out: https://dynpricing.ai
In this episode we welcome Yianni Karapanagiotis, the founder of Kara Restaurant Group and co-host of Restaurant Punk podcast. Yianni shares his insights on the importance of consistency in building credibility, the journey of expanding from one to 14 restaurant locations, and his strategies during the pandemic. Yianni also discusses his philosophy on growth, systems, and the significance of creativity in the restaurant business. Tune in to hear about the challenges and triumphs in Yianni's career and learn valuable lessons for aspiring restaurateurs.
01:10 Discussing Consistency and Credibility
03:25 Yianni's Journey: From Dishwasher to Restaurateur
05:24 Challenges and Expansion in the Restaurant Business
07:07 Building a Team and Business Philosophy
13:08 Impact of COVID-19 on the Restaurant Industry
16:58 Financial Wisdom and Future Plans
21:05 Creativity and the Restaurant Punk Philosophy
In this episode, we feature Kasey Anton, a former Boston restaurateur turned consultant and author of the upcoming book 'Profit First for Restaurants.' With over 20 years of experience, Kasey shares her expertise on the importance of solidifying your business model and financial structure before considering expansion. From addressing food costs and labor expenses to leveraging her innovative 'Profit First' system, Kasey offers invaluable advice to help restaurants achieve financial success while maintaining growth readiness. Don't miss this episode packed with actionable insights and real-life success stories!
05:18 Understanding Financial Health Before Expansion
06:32 Key Indicators for Restaurant Growth Readiness
10:03 Building a Solid Restaurant Business Model
13:48 Addressing Third-Party Delivery Costs
15:52 Optimizing Current Operations for Growth
20:21 Introducing the Profit First System
20:45 Understanding the Business Model
21:11 Managing Cash with Bank Accounts
22:35 Allocating Funds to Different Accounts
23:21 Gamifying the System
24:30 Immediate Financial Insights
28:08 Success Stories and Case Studies
30:43 The Importance of Detailed Cost Analysis
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out: https://dynpricing.ai
In this episode, our guest Jason E. Brooks, with over 30 years of experience in the hospitality industry, discusses key number seven from his book, Every Leader Needs Followers: 'Never. Stop. Training.' Jason dives into effective strategies for implementing ongoing training programs, balancing daily operations, and measuring training effectiveness. Discover why perpetual learning is crucial for restaurant success, how to embed training into daily operations, and the impact of continuous training on staff retention and performance.
00:19 Discussing Key Number Seven: Never Stop Training
05:08 The Importance of Continuous Training in the Restaurant Industry
09:10 Challenges and Solutions for Implementing Ongoing Training
16:19 Training's Role in Reducing Turnover and Increasing Retention
31:25 Common Training Mistakes and How to Avoid Them
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out: https://dynpricing.ai
In this episode of the Restaurant Growth Show podcast, we are joined by Mike McGloin, a growth strategist and founder of the Food for Thought Network, and owner of Fuse, a marketing agency specializing in food and beverage. Mike shares his journey from Yorkshire to leading innovative marketing projects in the U.S., and delves into the complexities of AI in marketing. We explore the challenges faced by restaurant tech companies in differentiating themselves in a crowded market and discuss key strategies, such as building trust and empathizing with restaurateurs. Learn how genuine human interaction and effective use of AI can make a significant impact. Tune in for an in-depth conversation packed with valuable insights and practical advice.
00:46 Mike McGloin's Journey in Food and Beverage
02:14 Marketing Technology Challenges
02:57 Standing Out in a Crowded Market
06:07 Building Trust with Digital Communication
08:07 Evaluating and Choosing the Right Technology
21:21 The Importance of Human Interaction
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out: https://dynpricing.ai
In this episode, hosts Gordon and Jose welcome seasoned restaurateur Peter De Bruyn, who shares his 30 years of experience in the industry. Peter, the executive chef at the Strathcona Hotel and board chair at the BC Restaurant and Food Services Association, dives into hot topics like tipping culture, California's minimum wage hike, and how restaurants are navigating increased costs. He also discusses the challenges related to labor shortages, food supply issues, and the impact of recent CRA and WorkSafe regulations on tipping practices. Tune in for valuable insights and strategies for restaurant owners and operators.
01:22 Peter De Bruyn's Background and Career
03:24 Changes in the Restaurant Industry
05:09 Impact of Minimum Wage Increases
14:20 Tipping Culture and Challenges
18:18 No Tipping Policy: Pros and Cons
27:34 Managing Tips and CRA Regulations
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out: https://dynpricing.ai
In this episode of the Restaurant Growth Show Podcast, industry veteran Jason E. Brooks returns to share invaluable insights from his over 30 years of experience in hospitality. Jason breaks down the five crucial keys to transforming restaurant management, which spell out the acronym MODEL: Master your KPIs, Owner-like Orientation, Delegate by Creating Mini GMs, Engage with One-on-Ones, and Leading with the Right Mindset. Alongside practical steps, Jason discusses how to effectively engage with team members, the importance of coaching, and the benefits of delegating tasks. The conversation also dives into topics like grill tips, the significance of acronyms, and more. Tune in to gain actionable strategies to enhance your restaurant operations and empower your team.
02:16 Introduction to the Five Keys
02:52 Key 1: Master Your KPIs
08:39 Key 2: Owner-Like Orientation
16:19 Key 3: Delegate by Creating Mini GMs
22:46 Challenges in Leadership and Team Engagement
24:46 The Importance of One-on-One Meetings
26:57 Delegation and Building Trust
30:01 Managing vs. Leading vs. Coaching
36:14 Practical Steps for Restaurant Managers
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out: https://dynpricing.ai
In this episode of the Restaurant Growth Show podcast, Savannah Seydel, VP of Sustainability and Impact at Better Earth, shares practical insights on reducing costs, minimizing food waste, and implementing sustainable practices in restaurants. Savannah discusses her journey to Better Earth, the company's recent B Corp certification, and their innovative Climate Smart Packaging Collection. She also explores strategies for engaging restaurant staff in sustainability initiatives, key packaging legislation for 2024, and the impact of compostable packaging on consumer perception.
00:39 Savannah's Journey to Better Earth
02:41 Better Earth's B Corp Status and Climate Smart Packaging
05:05 Creating Zero Waste Ambassadors in Restaurants
08:26 Key Packaging Legislation for Restaurateurs
15:23 Consumer Perception and Packaging Impact
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Leave your suggestions for new topics in the comments! We read every single one. 🙂
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out: https://dynpricing.ai
In this episode of the Restaurant Growth Show Podcast, hosts Gordon and Jose welcome Brent Beattie, VP of Product at 7shifts, to discuss the latest 7shifts industry study focusing on what restaurant employees want in 2024. Dive into practical strategies for improving employee motivation, reducing turnover, and fostering long-term careers in hospitality. Brent shares his diverse background, insights on integrating new technologies in restaurants, and how to balance pay and coworker relationships effectively. Learn how proper planning, use of technology, creativity, and communication can transform restaurant operations and enhance employee satisfaction.
03:06 Adoption of Technology in Restaurants
05:38 Key Findings from the 2024 Employee Report
07:15 Strategies for Boosting Employee Motivation
10:32 Balancing Pay and Coworker Relationships
15:43 Addressing Low Pay and Tough Managers
18:57 Gen Z Workers and Their Expectations
22:52 Supporting Long-Term Careers in Hospitality
26:23 7shifts' Role in Easing Management Challenges
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Audio Podcast Links
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Leave your suggestions for new topics in the comments! We read every single one. 🙂
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Connect with us on social media
LinkedIn | Facebook | Instagram | TikTok
▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out: https://dynpricing.ai
