In this episode, hosts are joined by MaryBeth Maskovas, a data expert with a decade of experience in the restaurant and QSR industry. MaryBeth shares insights on harnessing data to tackle challenges in data implementation, customer loyalty, and marketing technology. She emphasizes understanding unique restaurant challenges, the critical role of personalized customer experiences, and the importance of leveraging AI in the evolving MarTech landscape. The discussion also covers MaryBeth's contributions to the RTN deliverables like 'Winning the Customer' project and the Restaurant Technology Network Capabilities Framework, offering strategic guidance for businesses aiming to optimize their operations and marketing efforts.
02:28 Challenges in Data Implementation for QSRs
07:01 Effective Strategies for Customer Loyalty Programs
15:19 Marketing Technology Trends in QSRs
19:06 RTN Projects and Their Impact
25:41 Future of Data and Technology in QSRs
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out: https://dynpricing.ai
