
In this episode of the Restaurant Growth Show Podcast, industry veteran Jason E. Brooks returns to share invaluable insights from his over 30 years of experience in hospitality. Jason breaks down the five crucial keys to transforming restaurant management, which spell out the acronym MODEL: Master your KPIs, Owner-like Orientation, Delegate by Creating Mini GMs, Engage with One-on-Ones, and Leading with the Right Mindset. Alongside practical steps, Jason discusses how to effectively engage with team members, the importance of coaching, and the benefits of delegating tasks. The conversation also dives into topics like grill tips, the significance of acronyms, and more. Tune in to gain actionable strategies to enhance your restaurant operations and empower your team.
02:16 Introduction to the Five Keys
02:52 Key 1: Master Your KPIs
08:39 Key 2: Owner-Like Orientation
16:19 Key 3: Delegate by Creating Mini GMs
22:46 Challenges in Leadership and Team Engagement
24:46 The Importance of One-on-One Meetings
26:57 Delegation and Building Trust
30:01 Managing vs. Leading vs. Coaching
36:14 Practical Steps for Restaurant Managers
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