In this episode of HRDQ-U in Review, host Sarah sits down with negotiation expert Laura Browne to talk about one of the toughest, and most important,career skills: asking for more money. Laura shares the story of her first, unsuccessful attempt at requesting a raise—an experience that sparked her mission to help others confidently advocate for their worth. Since then, she’s authored Increase Your Income and A Salary Cinderella Story, guiding professionals (especially women) to approach salary conversations strategically and fearlessly. Together, Sarah and Laura unpack the key principles behind effective salary negotiations, including how to research market rates, build a solid business case, and understand the timing of company raise cycles. Laura also offers practical advice for keeping the conversation professional, even when the answer is “not yet,” and explains how to turn that into a roadmap for future success. Key Takeaways: Why you can’t assume good performance alone will earn you a raise How to prepare months in advance for salary discussions Tips for framing negotiation as collaboration, not confrontation Steps for researching pay ranges and company priorities What to do after a “no” to set up your next opportunity Action Items: Listen to the webinar on hrdqu.com. Start sending weekly updates to your manager summarizing your accomplishments and results. Research salary data using salary.com and Indeed to understand your market value. Confirm your company’s priorities and performance expectations regularly with your manager. Begin preparing for raise discussions at least four months before formal review cycles. Use code HRDQU for 25% off Laura’s classes and coaching at careercoffeebreak.com. 🎧 Tune in to learn how to confidently ask for what you deserve—and get it. Episode Sponsors: HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. Visit hrdqu.com to learn more and join the HRDQU community. HRDQ: Providers of research-based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com.  

In this episode of HRDQ in Review, host Sarah, Learning Events Manager at HRDQ, sits down with Marsha King to discuss one of the most relatable workplace challenges—gossip. Based on her webinar “Gossip in the Workplace: How to Spot It, Stop It, and Shift Culture,” Marsha shares insights into how gossip starts, why it spreads, and how leaders can take steps to shift workplace culture. She also opens up about her own experiences with gossip—why it can feel good in the moment but ultimately harms trust, morale, and mental health. Drawing on her background in human resource and organization development, Marsha explains how emotions and communication dynamics drive gossip behavior and what organizations can do to address it effectively. Action Items: Subscribe to the HRDQ-U newsletter for exclusive updates and resources. Follow and review the HRDQ-U in Review podcast on your preferred platform. Episode Sponsors: HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. Visit hrdqu.com to learn more and join the HRDQU community. HRDQ: Providers of research-based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com.

In this episode of HRDQ In Review, host Sarah sits down with leadership expert Guy Harris to explore coaching for accountability beyond discipline and compliance. Guy shares his journey from chemical engineering and naval nuclear service to a 24-year career in leadership development, focusing on conflict resolution, communication skills, and coaching new frontline leaders. Together, Sarah and Guy dive into the challenges leaders face with negativity bias—why we often notice what’s going wrong before what’s going right—and how shifting to a positive, future-focused coaching approach can create more accountable, high-performing teams. This conversation is full of practical tools and quick wins, from recognizing and reinforcing positive behaviors to building coaching strategies that inspire growth and engagement. Guy emphasizes that effective coaching goes beyond correcting mistakes—it encourages behaviors that drive success and fosters stronger team dynamics. Whether you’re a manager, team leader, or aspiring coach, this episode will help you guide your team toward accountability and performance without relying on discipline alone. Chapters ‎00:00:00 – Introduction and Guest Background‎00:00:45 – Guy’s Career Journey and Leadership Insights‎00:01:44 – Understanding Negativity Bias in Leadership‎00:03:12 – Coaching Beyond Discipline: Key Strategies‎00:07:30 – Actionable Tips for Positive Reinforcement‎00:10:55 – Closing and Resources Action Items for Listeners Subscribe to the HRDQU.com newsletter for exclusive updates and upcoming webinars. Follow and review the HRDQ In Review podcast on your preferred platform. Focus on identifying and encouraging positive behaviors in your team rather than just correcting mistakes. Watch the webinar here. Episode Sponsors: HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. Visit hrdqu.com to learn more and join the HRDQU community. HRDQ: Providers of research-based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com.  

In this episode of HRDQ-U In Review, host Sarah sits down with Richard Goring, a presentation design expert from BrightCarbon, to explore what makes professional PowerPoint slides effective and engaging. Richard shares how presentation expectations have evolved since COVID-19, with audiences demanding higher-quality visual storytelling and the growing role of AI in content creation. Together, Sarah and Richard dive into the core principles of great slide design—avoiding bullet-point overload, creating clear visual hierarchy, using contrast effectively, and placing images with intention. This conversation is full of practical tools and quick wins, from using PowerPoint’s Convert to SmartArt and morph transition features to leveraging branding tools for consistency. Richard emphasizes that slides shouldn’t just decorate—they should tell a story, meet clear objectives, and keep the audience focused. Whether you’re preparing for a big pitch, training, or executive presentation, this episode will help you design slides that stand out and connect. Special Offer! Sick of off-brand slides and wasted time on content creation? Meet BrandIn—a tool that puts your brand kit, templates, and image libraries right inside PowerPoint and Word via SharePoint. No third-party hosting, no delays—just fast, on-brand content at everyone’s fingertips. As a bonus, get 10 months free in the BrandIn Insider Programme with exclusive training, early feature releases, and special product drops. Learn more here, Chapters ‎00:00:00 – Introduction and Guest Background‎00:02:57 – Evolution of Presentation Expectations‎00:04:45 – Key Presentation Design Principles‎00:09:32 – Professional Slide Creation Tips‎00:13:03 – Time Management and Efficiency‎00:15:57 – Closing and Resources Action Items for Listeners Subscribe to the HRDQU.com newsletter for exclusive updates and resources. (00:00:17) Explore the Convert to SmartArt feature for quick slide improvements. (00:07:24) Try the morph transition in PowerPoint for seamless slide movement. (00:08:52) Watch the webinar recording for detailed animation techniques. (00:15:57) Visit brightcarbon.com for free resources and weekly masterclasses. (00:23:28) Episode Sponsors: HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. Visit hrdqu.com to learn more and join the HRDQU community. HRDQ: Providers of research-based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com.  

In this episode of HRDQ in Review, host Sarah sits down with Patti Massulo, a speaker and trainer specializing in personal and professional development, to explore the realities of imposter syndrome and how to overcome it. Patti breaks down what imposter syndrome really is—confidence running on outdated software—and shares her own personal stories of self-doubt, including speaking to 650 people at her first engagement and turning down a major opportunity in Washington, D.C. Together, Sarah and Patti discuss why high achievers are particularly prone to imposter syndrome and provide listeners with actionable strategies to reframe negative thoughts, track progress, and build lasting confidence. This conversation is full of practical tools, from the three-column journaling exercise to the power of mentorship and accountability partners, designed to help you stop questioning your worth and start owning your success. Watch the webinar Chapters ‎00:00:00 – Introduction and Guest Background ‎00:01:48 – Defining Imposter Syndrome ‎00:02:45 – Personal Experiences with Imposter Syndrome ‎00:03:45 – High Achievers and Imposter Syndrome ‎00:04:30 – Practical Strategies and Tools ‎00:09:32 – Building Lasting Confidence ‎00:11:08 – Closing and Resources Action Items for Listeners Subscribe to the HRDQU.com newsletter for exclusive updates and resources. (00:00:17) Try the three-column journaling exercise to challenge and reframe self-doubt. (00:06:25) Seek out an accountability partner or mentor to reinforce confidence. (00:09:51) Keep a journal of your accomplishments to track growth and remind yourself of progress. (00:10:00) Connect with Patti Massulo at pattimassulo.com or on LinkedIn. (00:11:08) Episode Sponsors: HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. Visit hrdqu.com to learn more and join the HRDQU community. HRDQ: Providers of research-based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com.  

In this episode, Sarah sits down with leadership coach Carlann Fergusson to unpack key insights from her webinar, QShatter Hidden Beliefs Sabotaging Your Self-Confidence. They explore how survival-oriented beliefs from childhood—often buried deep in the subconscious—can quietly limit leadership effectiveness, decision-making, and career growth. Carlann shares practical strategies for spotting these patterns in yourself, from recognizing “always/never” thinking to catching overused strengths that backfire under stress. You’ll learn how to track judgmental mind chatter, test your assumptions with a simple two-step truth check, and use early physical cues to stop fight-or-flight reactions before they take over. If you’ve ever felt stuck in self-doubt despite your accomplishments, this conversation offers a path to rewiring the beliefs holding you back—so you can lead with confidence, clarity, and presence. Resources & Links: Watch the full webinar replay: HRDQU.com Connect with Carlann: erasingdoubt.com | Email: carlan@propelforward.com Subscribe to the HRDQU In Review Podcast for more leadership insights Episode Sponsors: HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. Visit hrdqu.com to learn more and join the HRDQU community. HRDQ: Providers of research-based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com. Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights.  

In this episode of the HRDQ-U In Review Podcast, host Sarah sits down with leadership and organizational culture expert Devin C Hughes to unpack the power of emotional intelligence (EQ) in team dynamics. Drawing on 20 years of experience working with Fortune 500 companies and educational institutions, Devin shares why technical skills alone aren’t enough to succeed in leadership—and how understanding emotions is the real game-changer. Devin defines emotional intelligence as the ability to recognize, understand, and manage both our own emotions and those of others. He challenges the myth that we’re “thinking machines that feel,” asserting instead that humans are “feeling machines that think,” and explains why this matters for leaders who want to build high-performing, connected teams. Together, Sarah and Devin break down the five key components of EQ—self-awareness, self-regulation, motivation, empathy, and social skills—and show how each one contributes to trust, communication, and psychological safety at work. They also dive into the red flags of low EQ, like chronic miscommunications, conflict avoidance, and blame-shifting, which can erode team morale. Listeners will walk away with practical strategies for staying emotionally regulated under pressure, including the five-second pause technique, naming emotions to tame them, and micro-moments of recovery to recharge throughout the day. Chapters: Introduction and Background ‎00:00:00 Defining Emotional Intelligence ‎00:02:25 Five Components of EQ ‎00:03:29 Signs of Low EQ in Teams ‎00:06:36 Practical Strategies for Emotional Regulation ‎00:10:11 Action Items: Implement daily self-check-ins with three key reflection questions. ‎00:12:44 Encourage active listening and reduce multitasking during meetings. ‎00:07:41 Create space for honest feedback and open dialogue. ‎00:09:06 Build micro-moments of recovery into the workday. ‎00:11:39 Practice the five-second pause technique in high-pressure situations. ‎00:10:24 Watch the full webinar here Tune in for an eye-opening conversation that will help you harness the power of emotional intelligence to lead more effectively and create a healthier, more connected team culture. Episode Sponsors: HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. Visit hrdqu.com to learn more and join the HRDQU community. HRDQ: Providers of research-based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com. Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights.  

In this episode of the HRDQ-U In Review podcast, host Sarah welcomes Bill Ryan to discuss his powerful framework for effective delegation: The Clear Method. With over 25 years of experience as a CIO, CLO, and now principal strategist at Ryan Consulting, Bill brings insight into how leaders can build clarity, trust, and accountability—especially in today’s remote and hybrid work environments. Bill kicks off the conversation by identifying four major trends shaping the learning and development landscape: the return of just-in-time learning, a focus on leadership development at all levels, the growing role of AI in learning design, and the renewed importance of mentorship. He then introduces listeners to the five pillars of his Clear Method: Clarity as the foundation Letting go as a leadership mindset Evaluation without micromanagement Alignment that empowers autonomy Influence that drives outcomes, not authority Throughout the conversation, Bill shares practical strategies to help leaders implement these concepts in real-world settings, build trust without losing oversight, and strengthen their teams through intentional delegation. Chapters00:00 – Introduction and Background01:48 – Trends in L&D: Just-in-Time Learning, AI, Mentorship03:56 – Overview of the Clear Method07:12 – Common Implementation Challenges07:41 – Integrating Clear into Development & Performance Programs10:52 – Where to Learn More Action Items Integrate Clear Method into performance management systems – 07:41 Use Clear principles in ongoing developmental check-ins – 08:10 Establish a continuous feedback loop for delegation – 09:48 Download free resources and the ebook at williamjryan.com – 10:52 Watch the full webinar – 11:33 🎧 Enjoyed this episode? Follow us on your favorite podcast app and leave a 5-star review to help others discover HRDQ-U In Review! Episode Sponsors: HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. Visit hrdqu.com to learn more and join the HRDQU community.  HRDQ: Providers of research-based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com. Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights.  

In this episode of the HRDQ-U In Review podcast, host Sarah welcomes speaker and trainer Patti Massullo to explore key insights from her webinar, Time Management Strategies: Run Your Day, Don’t Let It Run You. Drawing from decades of experience and study, Patti breaks down some of the most effective time management strategies that go far beyond the typical "just wake up earlier" advice. Together, they unpack the Rule of Three, the power of time blocking, and how to identify high-impact tasks that actually move the needle. Patti shares why your energy matters just as much as your schedule, how to manage distractions with intention, and what it really means to set professional boundaries that stick. Whether you're overwhelmed by your to-do list or just looking to work smarter, this conversation is packed with practical tools to help you stop reacting and start leading your day—with clarity, calm, and confidence. Chapters 00:02 – Introduction and BackgroundSarah introduces the episode and welcomes Patti Massullo, who shares her background in professional development and time management training. 01:45 – Challenging Traditional Time Management AdvicePatti debunks common myths—like the idea that waking up earlier guarantees productivity—and introduces the Rule of Three for daily focus. 04:22 – Time Blocking and Distraction ManagementTips for implementing time blocking, batching, and the Pomodoro Technique, plus how to capture distractions without losing momentum. 05:43 – Setting Professional BoundariesWhy clear communication around time and availability is essential—and how to do it without guilt. 07:14 – High-Impact vs. Low-Impact TasksUsing tools like the Eisenhower Matrix to distinguish between busy work and what truly matters. 09:31 – Managing Energy and Choosing Tools WiselyPatti talks about working with your energy rhythms and how to avoid shiny object syndrome when choosing productivity tools. Action Items 00:02:18 – Conduct a time audit to identify patterns and time drains.00:02:44 – Start each day by choosing your top three priorities using the Rule of Three.00:04:56 – Create a “distraction capture list” to maintain focus during time blocks.00:06:09 – Set and clearly communicate availability windows and define what qualifies as an emergency.00:07:26 – Review your tasks at the end of each day to assess impact and alignment with goals.00:09:47 – Track your energy patterns and schedule high-focus work accordingly.00:11:57 – Before trying a new productivity tool, wait 48 hours and assess your true need for it. 🎧 Enjoyed this episode? Follow us on your favorite podcast app and leave a 5-star review to help others discover HRDQ-U In Review! Episode Sponsors: HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. Visit hrdqu.com to learn more and join the HRDQU community.  HRDQ: Providers of research-based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com. Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights.  

What does it really take to succeed in leading hybrid teams? In this episode of the HRDQ-U In Review Podcast, host Sarah welcomes leadership expert Wayne Turmel to follow up on his webinar, Hybrid Work Solutions: 5 Leadership Strategies That Deliver. With over 20 years of experience in virtual communication and remote leadership, Wayne uncovers the real strategies behind successful hybrid work solutions – not just policies and platforms.   He outlines five key strategies that help organizations adapt with purpose: from rethinking how work is designed to focusing on outcomes rather than activity, and from reimagining office space to building intentional leadership habits. This episode is packed with straightforward, practical insight for leading teams in a hybrid world – whether you're fully remote, fully in-person, or somewhere in between. Chapters & Time Stamps 00:00 – Introduction00:32 – Wayne’s Background02:00 – 5 Leadership Strategies for Hybrid Work Solutions06:19 – Why Metrics Matter09:41 – What Is Intentional Leadership?12:40 – Building Trust Across Teams14:46 – Balancing Flexibility and Accountability17:04 – Warning Signs of a Disengaged Team19:25 – Where to Start with Hybrid Structure21:25 – Where to Learn More Action Items Watch the full webinar replay on HRDQ-U for more insights. Reflect on your metrics: Are your team’s performance measures focused on activity or actual outcomes? Adjust where needed. Start leading with intention: Before every team interaction, ask yourself, “What’s the purpose of this?” Audit your 1:1s: Make sure you're not just checking boxes – create space for employee voices and feedback. Evaluate your hybrid setup: Do your office spaces and tech tools actually support collaboration and focus? Stay connected: Visit kevineikenberry.com and connect with Wayne on LinkedIn to learn more about leading hybrid teams. 🎧 Enjoyed this episode? Follow us on your favorite podcast app and leave a 5-star review to help others discover HRDQ-U In Review! Episode Sponsors: HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. Visit hrdqu.com to learn more and join the HRDQU community. HRDQ: Providers of research-based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com. Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights.  

Leadership development is a $370 billion global industry – but how much of that investment is actually paying off? In this episode of the HRDQ-U In Review podcast, host Sarah sits down with Dr. Jack Phillips, founder of the ROI Institute, to discuss how organizations can demonstrate the true value of their leadership development programs. Jack reveals the need to go beyond anecdotal feedback and measure real-world impact. Jack shares why fear often keeps organizations from evaluating their programs and explains how shifting the mindset – starting with business needs and involving leaders in setting measurable objectives – can drive better outcomes. He breaks down his approach to connecting training efforts to ROI, discusses common evaluation mistakes, and offers tips for collecting credible, executive-ready data. Whether you're a leadership development professional, an HR leader, or a business executive, this episode offers straightforward, actionable insights to help you design programs that truly move the needle and demonstrate the value of leadership development programs. What You’ll Learn: How to connect leadership development to business needs Ways to overcome the fear of measuring ROI The value of leadership development at levels 3 and 4 evaluation: application and impact How to present data that resonates with executives Tips for starting small and building momentum Chapters & Time Stamps 00:00 – Introduction 01:08 – Jack’s Background 03:17 – Why Organizations Avoid Measuring Leadership ROI 04:47 – Executive Buy-in and Key Takeaways 06:06 – Connecting Development to Business Needs 07:03 – Letting Leaders Choose Impact Measures 09:15 – Sharing Results with Credibility 10:44 – How Long It Takes to See ROI 12:25 – Going Beyond Learning: Level 3 & 4 13:46 – Where to Learn More Action Items Watch the full webinar replay on HRDQ-U for more insights Learn more at roiinstitute.net or contact Jack directly at jack@roiinstitute.net 🎧 Enjoyed this episode? Follow us on your favorite podcast app and leave a 5-star review to help others discover HRDQ-U In Review! Episode Sponsors: HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. Visit hrdqu.com to learn more and join the HRDQU community. HRDQ: Providers of research based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com. Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights.

In this episode of the HRDQ-U In Review podcast, host Sarah welcomes leadership expert Ryan Gottfredson to talk about his recent webinar, Break Through Barriers with a Vertical Development Coaching Exercise. Ryan shares insights from his research in organizational behavior and his mission to help leaders grow from the inside out, focusing on mindset, emotional intelligence, and the being side of leadership. Ryan explains the difference between horizontal development (skills, knowledge) and vertical development (how we make meaning), and why 95% of leadership programs focus on the wrong one. He walks through a powerful coaching exercise that helps leaders uncover hidden fears and self-protective mindsets that block growth—like fear of failure, control issues, or people-pleasing tendencies. Through real-world stories and examples, Ryan illustrates how vertical development can be a transformational process that helps leaders lead with more authenticity, presence, and impact. Whether you're an executive, team leader, or coach, this episode offers a deeper understanding of what it means to evolve as a leader. Listeners will walk away with tools and insights to reframe limiting beliefs and become more grounded, empowered versions of themselves. Special Offer Want to help your people get unstuck—or unlock their full potential? Whether you're looking to move struggling employees forward or help good leaders become truly great, the key is vertical development—upgrading their internal operating system. We specialize in helping individuals and teams elevate how they think, relate, and lead.   As a special offer for HRDQ-U participants, you’ll receive 50% off a workshop or coaching package designed to catalyze transformational growth. Just mention you attended the HRDQ-U session when you reach out!   Calendly link: https://calendly.com/ryangottfredson/workwithryan   Chapters [00:00] Introduction – Meet Ryan Gottfredson and the HRDQ-U Podcast[00:39] Ryan’s Background in Organizational Behavior and Leadership Research[02:22] What Is Vertical Development and Why It Matters[04:16] The Coaching Exercise – Uncovering Mental Blocks[07:11] Fixed vs. Growth Mindsets in Leadership[09:33] Why Mindsets Are the Body’s Internal Operating System[11:18] Personal Examples of Fear-Based Behaviors[14:42] Executive Story: Letting Go of a Prevention Mindset[17:11] Why Leaders Resist Deeper Development[21:00] Resources to Explore Vertical Development[22:15] Where to Learn More – RyanGoffredson.com Action Items ✅ Take Ryan’s free mindset assessment at RyanGoffredson.com✅ Try the coaching exercise from the webinar to identify limiting beliefs✅ Read Immunity to Change by Robert Kegan and Lisa Lahey✅ Reflect on your own internal operating system—what’s holding you back?✅ Watch the full webinar replay on HRDQ-U for more insights 🎧 Enjoyed this episode? Follow us on your favorite podcast app and leave a 5-star review to help others discover HRDQ-U In Review! Episode Sponsors: HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. Visit hrdqu.com to learn more and join the HRDQU community. HRDQ: Providers of research based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com. Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situati

In this episode of the HRDQ-U In Review podcast, host Sarah welcomes leadership expert Bill Treasurer to talk about his recent webinar, Becoming a Better Leader: How to Identify and Close Your Gaps. Bill shares insights from over 30 years in leadership development and the inspiration behind his Leadership Benchmarking Continuum – a practical tool designed to help leaders uncover and prioritize their leadership gaps. This framework provides valuable ways to improve leadership through focused self-awareness. Bill explains why many leaders struggle with self-awareness, how hubris or overwhelm can hold people back, and why feedback and reflection are critical for growth. He also walks us through ways to improve leadership without losing confidence and offers daily practices to help new leaders stay centered and intentional when addressing their leadership gaps. Packed with real-world experience, this episode offers honest, actionable advice to help leaders take ownership of their growth and build stronger, more self-aware teams. Listeners will walk away with clear ways to improve leadership and build stronger, more self-aware teams. Chapters[00:00] Introduction – Meet Bill Treasurer and the HRDQ-U Podcast[01:09] Bill’s Background in Leadership Development[02:42] The Inspiration Behind the Leadership Gaps Webinar[04:02] Why Leaders Struggle to Address Their Gaps[05:34] Tools to Identify Blind Spots and Focus Areas[06:33] Why Self-Awareness Is the Most Dangerous Leadership Gap[09:50] Balancing Development Without Losing Confidence[11:50] The Power of Feedback and Creating a High-Feedback Culture[13:56] Foundational Habits for Early Leadership Journeys[15:49] Key Takeaway: Own Your Leadership Development[17:03] Connect with Bill – Resources and Contact Info Action Items✅ Download the free Leadership Benchmarking Continuum tool from the webinar replay✅ Try Bill’s daily practice: 5-10 minutes of quiet reflection each morning✅ Visit giantleapconsulting.com to learn more and subscribe to Bill’s newsletter✅ Watch the full webinar replay on HRDQ-U for more insights 🎧 Enjoyed this episode? Follow us on your favorite podcast app and leave a 5-star review to help others discover HRDQ-U In Review! Episode Sponsors: HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. Visit hrdqu.com to learn more and join the HRDQU community. HRDQ: Providers of research based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com. Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights.  

Have you ever found yourself reacting to a situation and wondering, Why did I respond that way? Chances are a subconscious thinking pattern was at play. In this episode of HRDQ-U In Review, leadership expert Marsha King joins us to explore the concept of pattern thinking—the mental models that shape how we interpret the world, make decisions, and lead others. Drawing from her HRDQ-U webinar, Marsha dives into how these patterns form, why they’re so persistent, and what you can do to change them. You’ll learn how past experiences (even those from childhood) influence your behavior today—and how greater self-awareness can lead to stronger relationships, better leadership, and more intentional choices. Whether you’re a coach, a leader, or simply someone looking to grow, this episode will help you uncover the why behind your choices and start shifting unhelpful patterns. “Behavior can change. You’re not stuck. Understanding your patterns gives you the power to choose something different.” – Marsha King Listen and learn: ✅ What thinking patterns are and how they develop✅ Signs you're stuck in a non-serving mindset✅ How early experiences shape your assumptions and decisions✅ Steps to identify and shift your own patterns✅ Why leaders must create safe environments for feedback✅ The difference between fixed personality and changeable behavior Resources 🎓 Marsha King’s Leadership Coaching Certification Program – University at Buffalo🎥 Watch the webinar: Pattern Thinking – Discover the Why Behind Your Choices 🎧 Enjoyed this episode? Follow us on your favorite podcast app and leave a 5-star review to help others discover HRDQ-U In Review! Episode Sponsors: University at Buffalo, School of Management, Center for Leadership and Organizational Effectiveness (CLOE): The University at Buffalo School of Management’s Center for Leadership and Organizational Effectiveness (CLOE) strives to create more effective leaders and organizations by advancing research, education, and outreach in leadership and organizational development. Programs offered by CLOE include a Leadership Coaching Certification Program, an Accelerated Leadership Program, and customized programs. HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. Visit hrdqu.com to learn more and join the HRDQU community. HRDQ: Providers of research based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com. Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights.

In this HRDQ podcast episode, Sarah sits down with Chris Wong, a therapist and organizational consultant, to unpack his webinar From Idea to Buy-in: Mastering Executive Persuasion. Chris reveals how to navigate dysfunctional organizations and master the art of persuading executives. You’ll learn the WHAC method (What is it, How does it work, Are you sure it works, Can we do it) to craft persuasive pitches, plus strategies to win over data-driven execs with strong metrics and pilot programs. Chris also shares practical storytelling tips to make your message resonate—even if storytelling isn’t your strong suit. Wrap up with actionable steps to secure real buy-in—and don’t miss a special discount on Chris’s course for mastering difficult conversations. Chapters: Intro & Background (00:00:01)Chris shares his journey and work with dysfunctional organizations. WHAC Method & Persuasion Principles (00:02:12)A deep dive into structuring persuasive presentations that stick. Data-Driven Presentations (00:04:28)How to use metrics and research to build compelling executive cases. Storytelling & Engagement (00:11:25)Tactics for crafting stories that connect and persuade. Ensuring Real Buy-in (00:09:29)How to tell if you’ve got true executive buy-in—and what to do next. Action Items: Use the WHAC method to organize your next pitch. Build a library of stories (from experience, books, or history) to bring your presentations to life. Back your proposals with internal data + external research. Pilot your ideas to prove value early. Confirm real buy-in by setting clear next steps. Enroll in Chris Wong’s Mastering Difficult Conversations course—save 10% with code HRDQU at leadershippotential.teachable.com. Level up your skills long-term with an HRDQ membership—exclusive webinars, tools, and discounts await Learn more here.   Quick Tip: Leadership Potential + HRDQ Want to sharpen your communication skills? Leadership Potential partners with small and mid-sized HR/business leaders for coaching, training, and consulting. Grab 10% off their Mastering Difficult Conversations course with code HRDQU at leadershippotential.teachable.com. For full access to webinars, tools, and training, become an HRDQ member and power up your professional growth. Join here. 🎧 Enjoyed this episode? Follow us on your favorite podcast app and leave a 5-star review to help others discover HRDQ-U In Review! Episode Sponsors: HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. Visit hrdqu.com to learn more and join the HRDQU community.  HRDQ: Providers of research based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com. Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights.  

🎙️ In this episode of the HRDQ-U In-Review Podcast, host Sarah welcomes leadership expert and musician Dr. Michael Brenner to explore the CHORDS Model™, a bold new roadmap for emerging leaders. Inspired by his background in music, Dr. Brenner introduces a fresh perspective on leadership development, showing how concepts like harmony and rhythm apply to team dynamics and organizational success. Chapters:[00:00] Introduction – Welcome to the HRDQ-U In-Review Podcast[00:47] Meet Dr. Michael Brenner – Musical roots, leadership expertise, and the birth of      CHORDS[01:25] What Is the CHORDS Model™? – Breaking down the six notes: Communication, Harmony, Ownership, Respect, Direction, and Support[03:32] Context in Communication – How clarity and tone shift with the environment[05:00] Leadership in the Age of AI – Adapting human-centered leadership for a tech-driven world[07:14] Practical Applications for Leaders – Spotting a “team out of tune” and realigning effectively[09:20] Key Takeaways from the Webinar – Audience reactions and lessons learned Action Items:✅ Watch the full webinar replay – Strike the Right CHORD: A Bold Roadmap for Emerging Leaders✅ Explore the CHORDS Model™ to enhance your leadership practice✅ Start small – Implement just one “note” this week in your leadership style✅ Share this episode with an emerging leader in your network 📨 Want to connect with Dr. Michael Brenner? Visit https://rightchordleadership.com/ 💬 Questions or feedback? Email us at support@hrdq.com If you enjoyed this episode, follow us on your favorite podcast platform and leave a five-star review to help more leaders discover HRDQ-U In Review. 🎧 Episode Sponsors: HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. Visit hrdqu.com to learn more and join the HRDQU community. HRDQ: Providers of research based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com. Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights. Torrance Learning: Torrance Learning is a full stack learning services firm supporting workplace learning from strategy to custom design and development all the way through custom software, XAPI deployment and learning analytics. They do things differently. They thrive on adapting to changing needs throughout a project as a way to harness innovation and curiosity for the learner’s benefit. Receive 10% off the xAPI Hands-On Learning & Application – HOLA! Workshop at torrancelearning.com. Mention code HOLA-HRDQ-10 at registration. Learn more here. Ryan Gottfredson: Ignite your leadership journey with Ryan Gottfredson’s Vertical Development Coaching Program tailored for discerning executives. Strive for excellence by enhancing both your talent (DOING side) and character (BEING side). This program empowers you to ascend on your BEING side, fostering more impactful leadership. Immerse yourself in the realms of vertical development and mindsets, unlocking profound self-awareness and refining self-leadership skills. Elevate your ability to nurture and guide your organization a

In this episode of the HRDQU In-Review Podcast, host Sarah welcomes speaker and trainer Patti Massullo to discuss the Interpersonal Influence Inventory, a powerful assessment tool available at HRDQ. Patti shares insights on how understanding your influence style can enhance communication, resolve workplace conflict, and build stronger relationships. Chapters: [00:00] Introduction – Welcome to the HRDQU In-Review Podcast[00:54] Meet Patti Massullo – Background and expertise in communication and leadership training[01:21] What Is the Interpersonal Influence Inventory? – Overview of this assessment tool and its benefits[02:46] How Influence Styles Impact Workplace Communication – The four influence styles explained[06:11] Using This Tool for Leadership Development – Practical applications in workplace training[07:38] Real-World Applications & Takeaways – How individuals can apply the assessment results[09:07] Final Thoughts & Free Assessment Test Drive – How to access the tool and learn more Action Items: ✅ Take a free test drive of the Interpersonal Influence Inventory – Contact us at support@hrdq.com✅ Watch the full webinar replay to dive deeper into influence styles – https://hrdqu.com/product-demo/boost-your-influence-with-the-interpersonal-influence-inventory/✅ Implement key takeaways by practicing active listening and assertive communication✅ Share this episode with your team to enhance workplace communication Don’t forget to subscribe and leave a five-star review if you enjoyed this episode. Happy listening! 🎧 Are you enjoying the HRDQ-U In Review Podcast? We invite you to follow us, share with a colleague, and consider leaving a 5-star rating to support our podcast! Episode Sponsors: HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. Visit hrdqu.com to learn more and join the HRDQU community. HRDQ: Providers of research based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com. Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights. Torrance Learning: Torrance Learning is a full stack learning services firm supporting workplace learning from strategy to custom design and development all the way through custom software, XAPI deployment and learning analytics. They do things differently. They thrive on adapting to changing needs throughout a project as a way to harness innovation and curiosity for the learner’s benefit. Receive 10% off the xAPI Hands-On Learning & Application – HOLA! Workshop at torrancelearning.com. Mention code HOLA-HRDQ-10 at registration. Learn more here. Ryan Gottfredson: Ignite your leadership journey with Ryan Gottfredson’s Vertical Development Coaching Program tailored for discerning executives. Strive for excellence by enhancing both your talent (DOING side) and character (BEING side). This program empowers you to ascend on your BEING side, fostering more impactful leadership. Immerse yourself in the realms of vertical development and mindsets, unlocking profound self-awareness and refining self-leadership skills. Elevate

In this episode, host Sarah sits down with Lenn Millbower to explore the power of learnertainment and Disney-inspired training techniques. With 25 years at Walt Disney World and a background in entertainment, Lenn shares how engaging the limbic system can make training more memorable and effective. From sound oversight to creating harmonious learning environments, Lenn reveals practical tips trainers can use—no comedy skills required! Discover how props, music, and sensory details can transform training without overshadowing learning objectives. 📌 Key Takeaways:✔️ Why entertainment enhances memory retention✔️ Disney’s secrets to immersive learning environments✔️ Simple ways to keep learners engaged Chapters 00:00:01 – Introduction and BackgroundSarah introduced the HRDQU In-Review Podcast and welcomed Lenn Millbower to discuss Showbiz Basics and Disney-inspired training techniques. Lenn shared his journey from childhood entertainer to Disney trainer. 00:02:45 – The Connection Between Entertainment and LearningLenn explained how his experience as a band performer influenced his training approach, highlighting how he learned to manipulate crowd energy through music selection. 00:04:12 – Common Training Mistakes and SolutionsLenn addressed the issue of "icebreaker phobia" and explained how activities should flow naturally within training sessions instead of feeling forced. 00:05:44 – The Power of LearnertainmentLenn discussed the importance of the limbic system in learning and shared how even firefighters engaged positively with creative activities when presented correctly. 00:13:00 – Disney-Inspired Training TechniquesLenn detailed Disney’s approach to creating harmonious environments and how these principles can be applied to training spaces, from sensory elements to room setup. 00:17:59 – Practical Implementation TipsLenn shared practical strategies to make training more engaging, including how to use props effectively and balance entertainment with learning objectives. Tune in for practical leadership insights and strategies to stay flexible and effective in today’s evolving workplace! Resources & Links:Watch the webinar: Show Biz Basics: Learnertainment Infused, Disney-Inspired Techniques for Engaging Trainees More from Lenn: Bundle Discounts on Lenn’s Most Popular Books and Resources   Are you enjoying the HRDQ-U In Review Podcast? We invite you to follow us, share with a colleague, and consider leaving a 5-star rating to support our podcast! Episode Sponsors: HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. That’s Visit hrdqu.com to learn more and join the HRDQU community. HRDQ: Providers of research based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com. Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights. Torrance Learning: Torrance Learning is a full stack learning services firm supporting workplace learning from strategy to custom design and development all the way through custom software, XAPI deployment and learning analytics. They do things

In this episode of the HRDQ In-Review Podcast, host Sarah welcomes Steve Farber, a leadership expert with 35 years of experience, to discuss key takeaways from his recent webinar, Grow with Love: Unleash Passion for Sustainable Business Growth. Steve explores the human side of leadership, emphasizing that passion—what he calls love in business—is essential for long-term success. He shares insights on AI’s role in L&D, the return of in-person learning, and the importance of authentic leadership in fostering engagement. Listeners will hear real-world leadership examples, including an executive’s profound act of emotional intelligence, and gain actionable strategies to build a passionate, sustainable workplace culture. Chapters ⏱ 00:00:01 – Introduction and BackgroundSarah introduces the HRDQ podcast and welcomes Steve Farber, who shares his 35-year journey in leadership development across various industries. ⏱ 00:02:05 – Current L&D TrendsSteve discusses two major trends: the rise of AI and the return to in-person learning in the post-COVID era, emphasizing the continued importance of human connection. ⏱ 00:06:08 – Passion and Love in BusinessSteve explains how passion, synonymous with love in business, is crucial for creating competitive advantage and sustainable growth through customer and employee experience. ⏱ 00:13:00 – Leadership and Emotional IntelligenceSteve shares a touching story about an executive's demonstration of emotional intelligence by flying to Sydney to be with a dying employee, illustrating the impact of authentic leadership. ⏱ 00:19:49 – Creating Sustainable CultureSteve discusses how to create a culture that prevents burnout by focusing on hiring people with aligned values and creating an environment that fosters genuine enthusiasm. Action Items ✅ 00:11:48 – Conduct a 'story inventory' of team members to better understand their  backgrounds and motivations.✅ 00:16:53 – Implement daily reflection by asking, “Why do I love this work?” to maintain passion and purpose.✅ 00:19:49 – Apply the 'love filter' to all aspects of business operations, from hiring to systems and procedures.✅ 00:21:58 – Create a work environment that employees look forward to, considering both physical and cultural aspects.✅ 00:22:03 – Download a free copy of Steve’s audiobook The Radical Leap at radicalleap.org. 🎧 Tune in now to learn how love and leadership can transform your business! Resources & Links:Watch the webinar: Grow with Love: Unleash Passion for Sustainable Business Growth Sponsor highlight: The Extreme Leadership Institute helps organizations realize their potential by using radical culture transformation tactics rooted in passion, support, and most importantly – love. We help bright professionals grow into more productive, enthusiastic, and insightful leaders. The result? Increased engagement that transforms company cultures and supercharges profitability. Learn more at extremeleadership.com   Are you enjoying the HRDQ-U In Review Podcast? We invite you to follow us, share with a colleague, and consider leaving a 5-star rating to support our podcast! Episode Sponsors: HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. That’s Visit hrdqu.com to learn more and join the HRDQU community. HRDQ: Providers of research based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com. Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation ser

In this episode, Sarah, Learning Events Manager at HRDQ, sits down with leadership expert Kevin Eikenberry to discuss key insights from the upcoming webinar, The Flexible Leader’s Playbook: Leading Effectively Now. With over 30 years of experience working with leaders in 50+ countries, Kevin shares his perspective on AI’s impact on leadership, highlighting two extreme mindsets—those who see AI as revolutionary versus those who resist change—and advocates for a balanced approach. He also introduces the Flexible Leadership Framework, emphasizing three core elements: intention, context, and flexors. Kevin explains why many leaders operate on autopilot and how developing a conscious leadership playbook can enhance adaptability in today’s fast-changing world. Lastly, he identifies a critical gap in leadership development—while training often focuses on skills, mindset and habit formation are frequently overlooked. He explains why sustainable leadership growth requires all three. Episode Highlights: 📌 [00:00:01] Kevin Eikenberry’s leadership background📌 [00:02:12] AI in L&D—navigating the extremes📌 [00:06:23] Why leadership playbooks need an update📌 [00:12:10] The three pillars of Flexible Leadership📌 [00:15:04] Bridging the leadership development gap Tune in for practical leadership insights and strategies to stay flexible and effective in today’s evolving workplace! Resources & Links:Watch the webinar: The Flexible Leader’s Playbook: Leading Effectively Now with Kevin Eikenberry Pre-Order Kevin’s New Book! Flexible Leadership: Navigate Uncertainty and Lead with Confidence – Available March 25, 2025! Become a more flexible leader with a revolutionary approach to applying leadership skills—while staying true to your principles and values. Pre-order now!   Are you enjoying the HRDQ-U In Review Podcast? We invite you to follow us, share with a colleague, and consider leaving a 5-star rating to support our podcast! Episode Sponsors: HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. That’s Visit hrdqu.com to learn more and join the HRDQU community. Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights. HRDQ: Providers of research based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com. Breakthrough Learning: Elevate your team's potential with Breakthrough Learning! Experience transformative thinking through their award-winning products like Friday Night at the ER® and Cauzality®. As the official US store for Metalog® Training Tools, they bring Europe’s top team development resources to you. With 30+ years of excellence, their tools have empowered organizations globally. Mention HRDQ-U for exclusive access to a complimentary seat in our Remote Facilitator Training (a $525 value) with any purchase before April 1, 2024. Unlock success – contact Breakthrough Learning today! Torrance Learning: Torrance Learning is a full stack learning services firm supporting workplace learning from strategy to custom design and development all the way through custom software, XAPI