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Female CEO Show
Megan Turley
115 episodes
6 days ago
Welcome to the Female CEO Show with Megan Turley, a multiple six figure business owner, mentor, coach and entrepreuner. After 8 years in corporate America, Megan created her own self employment in the beauty industry after getting fed up with life in a 9 to 5. On the podcast, Megan discusses the ins and outs of creating and running a successful beauty business, entrepreneurial advice, life as a Christian business owner, mindset and actionable strategies for women who know that working for someone else just isn't for them anymore.
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How To
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All content for Female CEO Show is the property of Megan Turley and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Welcome to the Female CEO Show with Megan Turley, a multiple six figure business owner, mentor, coach and entrepreuner. After 8 years in corporate America, Megan created her own self employment in the beauty industry after getting fed up with life in a 9 to 5. On the podcast, Megan discusses the ins and outs of creating and running a successful beauty business, entrepreneurial advice, life as a Christian business owner, mindset and actionable strategies for women who know that working for someone else just isn't for them anymore.
Show more...
How To
Education
Episodes (20/115)
Female CEO Show
Ep 115 | Professional Etiquette & Boundaries in Business

While being professional and upholding boundaries may sound easy, it's one of the things I see most lacking in the beauty industry. Let's get down to the nitty gritty of creating a business based around professionalism, learning and upholding your own personal boundaries within your business and creating a great reputation within your local market.





Want to get a FREE business strategy call?

Add an honest review of the show, what you think about the podcast and if it's helped you in any way. Screenshot your review and send it to megan@meganturleycoaching.com. Megan will reach out to schedule your free call!



FREE Passion into Profit Blueprint

Follow along with Megan @meganturleycoaching

Apply for Private Mentorship






























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1 year ago
40 minutes 36 seconds

Female CEO Show
Ep 114 | Using Paid Ads with Ads Expert Nicole Eldridge

Want to run ads but already feel overwhelmed before you even start? This episode is for you! With local ads expert Nicole in the hot seat today, we're chatting everything you need to know about creating and running ads, boosting posts, realistic expectations and how working with an ads expert can save you a ton of time and stress!



Follow Nicole

Free FB Ads Mini Course




Want to get a FREE business strategy call?

Add an honest review of the show, what you think about the podcast and if it's helped you in any way. Screenshot your review and send it to megan@meganturleycoaching.com. Megan will reach out to schedule your free call!



FREE Passion into Profit Blueprint

Follow along with Megan @meganturleycoaching

Apply for Private Mentorship


















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1 year ago
52 minutes 4 seconds

Female CEO Show
Ep 113 | Power of the Pause: Learning to Be Less Reactive

Are you able to pause before responding? If not, it's time to start! There's an actual art form to this, with a ton of surprising benefits. The power of the pause is all about becoming less reactive, less emotional in responses, setting boundaries and even becoming more creative!



Want to get a FREE business strategy call?

Add an honest review of the show, what you think about the podcast and if it's helped you in any way. Screenshot your review and send it to megan@meganturleycoaching.com. Megan will reach out to schedule your free call!



FREE Passion into Profit Blueprint

Follow along with Megan @meganturleycoaching

Apply for Private Mentorship



Takeaways


Pausing before responding prevents being overly reactive and sets boundaries.

Ask yourself three questions before responding: Does this need to be said? Does it need to be said by you? Does it need to be said right now?

Pausing allows for the preservation of wellbeing, the flow of creativity, and increased productivity.

Prioritize what is truly important to you and take time for yourself.








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1 year ago
19 minutes 25 seconds

Female CEO Show
Ep 112 | Crafting the Perfect Elevator Pitch

What the hell is an elevator pitch? You basically need to learn to sell yourself in under 60 seconds and I'm walking you through exactly how to do it! Crafting a pitch is simple, but it takes time, practice and continuous improvement. BUT, when done right, it's the perfect way to open new doors, create new connections and even immediately book new clients!




Want to get a FREE business strategy call?

Add an honest review of the show, what you think about the podcast and if it's helped you in any way. Screenshot your review and send it to megan@meganturleycoaching.com. Megan will reach out to schedule your free call!



FREE Passion into Profit Blueprint

Follow along with Megan @meganturleycoaching

Apply for Private Mentorship



Takeaways


Crafting a compelling elevator pitch is crucial for female entrepreneurs in the beauty industry to stand out and create opportunities.

An elevator pitch should grab attention, convey clarity, and highlight the unique aspects of one's business.

Being passionate and enthusiastic about one's business is key to making the elevator pitch appealing.

Using hooks, storytelling, and simplicity can make the pitch more interesting and engaging.

Tailoring the elevator pitch to the target audience and practicing and refining it are essential for success in networking and business growth.











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1 year ago
19 minutes 16 seconds

Female CEO Show
Ep 111 | Embracing Imperfection: Overcoming Perfectionism in Business

Perfectionism can be a huge hinderance in your life and business if you don't know how to harness it! Women often struggle with perfectionism and it becomes very obvious in business. Today I'm chatting about the roots of perfectionism, how to overcome it and learn to harness it to build a more successful business and life!




Want to get a FREE business strategy call?

Add an honest review of the show, what you think about the podcast and if it's helped you in any way. Screenshot your review and send it to megan@meganturleycoaching.com. Megan will reach out to schedule your free call!



FREE Passion into Profit Blueprint

Follow along with Megan @meganturleycoaching

Apply for Private Mentorship



Takeaways


Perfectionism is the tendency to set excessively high standards for oneself and be overly critical when those standards are not met.

Perfectionism often stems from a fear of failure or rejection and can be deeply rooted in upbringing and societal expectations.

Strategies for managing perfectionism include setting realistic goals, embracing mistakes as learning opportunities, seeking feedback, and practicing self-compassion.

Perfectionism can be used as a strength by maintaining high standards, paying attention to detail, and continuously improving.

It is important to prioritize progress over perfection and celebrate small achievements along the way.





Show more...
1 year ago
29 minutes 19 seconds

Female CEO Show
Ep 110 | How to Stop Being a Slave to Your Thoughts

We're talking all about the subconscious mind! Being self aware and taking note of your thoughts, internal monologue, beliefs about yourself and your inner critic are a major key to success in business. I'm giving you everything I know about the subconscious mind, how to rewire your thoughts and harness them to create a better business and a better life!




Want to get a FREE business strategy call?

Add an honest review of the show, what you think about the podcast and if it's helped you in any way. Screenshot your review and send it to megan@meganturleycoaching.com. Megan will reach out to schedule your free call!


FREE Passion into Profit Blueprint

Follow along with Megan @meganturleycoaching

Apply for Private Mentorship

Make Money Sexy Again Virtual Workshop


Takeaways


The subconscious mind operates on two settings: survive and thrive.

Be aware of your thoughts and the language you use, as the subconscious mind takes everything literally.

Affirmations and visualization can help reprogram the subconscious mind.

Pushing past your comfort zone and accepting discomfort is necessary for creating lasting change.





Show more...
1 year ago
26 minutes 29 seconds

Female CEO Show
Ep 109 | Pivoting: How to Know When to Make a Change in Business

I'm back after a few weeks off! I missed ya'll 🥹

This week, I'm sharing huge pivot I'm making within my own business, how to know when you need to pivot and how to start making a big change. Being a business owner means changing and adapting but you have to know when and how to do it.



FREE Passion into Profit Blueprint

Follow along with Megan @meganturleycoaching

Apply for Private Mentorship

Make Money Sexy Again Virtual Workshop


Want to get a FREE business strategy call? Add an honest review of the show, what you think about the podcast and if it's helped you in any way. Screenshot your review and send it to megan@meganturleycoaching.com. Megan will reach out to schedule your free call!




Takeaways


Pivoting is an important aspect of business growth and success.

It's crucial to evaluate what is and isn't working in your business and make necessary changes.

Content creation may not be the right strategy for everyone, and it's important to focus on what brings you joy and resonates with your audience.

Setting clear goals and holding yourself accountable is key to making successful pivots.

Pivoting can be scary, but it's necessary for personal and professional growth.


Chapters


00:00 Introduction and Return to the Podcast

03:55 The Pressure to Portray Success in the Coaching World

06:18 Finding Joy in One-on-One Coaching

09:36 The Need for Pivoting in Business

13:54 Avoiding Soul-Sucking Work and Adapting to Change

21:08 Setting Clear Goals and Making a Plan




Show more...
1 year ago
24 minutes 31 seconds

Female CEO Show
Ep 108 | Your Ideal Client: Who, Where & Why it Matters

Listen. So many of you STILL don't know your Ideal Client and it's hurting your business. This week, I'm going through, step by step, how to determine exactly who your Ideal Client is, where they are and why it really matters.



FREE Passion into Profit Blueprint

Follow along with Megan @meganturleycoaching

Join Private Mentorship


Big Takeaways


Identifying and targeting your ideal client is crucial for attracting the right customers to your business.

Not all clients are good clients, and it's important to focus on quality over quantity.

Define your ideal client by considering factors such as gender, age range, occupation, and values.

Understand your ideal client's pain points and tailor your marketing to address those needs.

Different buyer types have different preferences, so structure your messaging to appeal to each type.

Consistency in your marketing efforts is key to building trust and attracting new clients.

Building relationships with your ideal clients leads to long-term loyalty and referrals.



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1 year ago
29 minutes 11 seconds

Female CEO Show
Ep 107 | Manage Your Money Better: Budgeting for Solopreneurs

This week, we're talking MONEY! I know so many of you struggle with finances, understanding your income, saving and budgeting. I'm walking you through my basic methods of budgeting, working your numbers for clarity and giving you a better understanding of your business income so you can continue to grow and scale!




Follow along with Megan @meganturleycoaching

Apply for Private Mentorship

Free Profit Calculator from Frolic Bookkeeping


Big Takeaways


Create budgets for both your business and personal life to have clarity around your finances.

Know your numbers and understand your expenses and income.

Reverse engineer your financial goals and break them down into daily, weekly, and monthly targets.

Separate your business and personal finances by having separate bank accounts.

Consider opening multiple savings accounts for different purposes, such as taxes or specific savings goals.


Chapters


00:00 Introduction: The Importance of Clarity in Your Finances

09:49 Creating Budgets for Your Business and Personal Life

15:25 Knowing Your Numbers and Understanding Your Expenses

35:05 Separating Your Business and Personal Finances

36:23 The Benefits of Multiple Savings Accounts




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1 year ago
38 minutes 13 seconds

Female CEO Show
Ep 106 | Building Discipline to Build a Successful Business

Lots of you said you wanted an episode about discipline! Here we go! My own biggest tips to building better discipline in your life and business, as well as 9 steps to take when you're first beginning to build new habits and routines.



Follow along with Megan @meganturleycoaching

Apply for Private Mentorship

Join The Business of Beauty Mastermind


Big Takeaways


Building discipline is crucial for a successful business.

Understand your strengths and weaknesses to avoid common pitfalls.

Remove temptations that hinder your productivity.

Set clear goals and have a plan to achieve them.

Practice daily diligence and develop new habits.

Change your perception and have a positive mindset.

Create implementation intentions to deal with potential difficulties.

Find a coach or mentor who has achieved what you aspire to.

Get comfortable with failing and learn from your mistakes.


Chapters


00:00 Introduction and Importance of Building Discipline

08:49 Removing Temptations to Boost Productivity

15:30 Setting Clear Goals and Creating a Plan

28:14 Changing Your Perception and Cultivating a Positive Mindset

35:33 Finding a Coach or Mentor for Guidance


Show more...
1 year ago
40 minutes 24 seconds

Female CEO Show
105 | Client Retention & Ways to Increase Your Rebookings

Does your rebooking rate suck? If you're at 50% or less rebooking clients, yes, it does. This week I really wanted to chat about potential issues that could be keeping clients from rebooking with you. I see so many of you struggling to get new clients, but it's SO much easier to keep a client than have to hustle for a new one.


Follow along with Megan @meganturleycoaching

Apply for Private Mentorship

Join The Business of Beauty Mastermind


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1 year ago
26 minutes 41 seconds

Female CEO Show
104 | What to Do When Motivation Fades

What do you do when it feels like you've been grinding day after day, week after week, month after month and nothing is really changing? This week I'm chatting about the importance of discipline, self care without sacrificing time for your business and what to expect when you're in the thick of building a disciplined schedule.


Follow along with Megan @meganturleycoaching

Apply for Private Mentorship

Join The Business of Beauty Mentorship


Big Takeaways

Building discipline is essential for success in business and life.

Prioritize goals and design discipline around them.

Balanced self care instead of self care as an excuse to not work.

Embrace change and be willing to ask for help.


Chapters

00:00 Introduction and Announcement

01:28 The Importance of Discipline

05:21 Balancing Work and Personal Life

08:16 Building Discipline through Personal Experience

10:35 The Sacrifices of Discipline

12:29 Setting Goals and Designing Discipline

14:24 The Transition and Mindset Shift

16:06 The Power of Morning Routines

19:24 Setting Realistic and Sustainable Goals

21:50 The Journey of Discipline

23:18 Craving Stability and Embracing Change

25:15 The Power of Asking for Help

27:42 Motivation vs Discipline

28:40 Conclusion and Call to Action





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1 year ago
30 minutes 31 seconds

Female CEO Show
103 | Want New Clients? Do These Things First!

This week, we're chatting about getting new clients. I see so many of you struggling to fill your books and while it's not easy to get to fully booked status, if clients aren't returning and new clients aren't booking, take these tips and run with them!


FREE Passion into Profit Blueprint

Follow along with Megan @meganturleycoaching

Apply for Private Mentorship

Join The Business of Beauty Mastermind


Big Takeaways


Refine the client experience to set yourself apart from the competition.

Create a professional image through a well-built website and Google business listing.

Be easily accessible and provide clear directions to your location.

Collect client information and conduct in-depth consultations to understand their needs.

Educate clients on treatment plans and provide a home care regimen.

Treat current clients well and set yourself apart from the crowd.



00:00 Introduction

00:31 The Challenge of Getting and Keeping Clients

03:48 Creating a Professional Image

05:41 Being Easily Accessible

07:33 Providing Clear Directions

08:30 Collecting Client Information

09:59 Greeting Clients with Enthusiasm

10:29 Building a Personal Connection

12:27 Conducting In-Depth Consultations

13:53 Educating Clients on Treatment Plans

15:50 Being Easy to Rebook

20:37 Selling Retail Products

23:20 Checking In with Clients

25:36 Treating Current Clients Well

29:46 Creating More Value in Services

32:11 Defining the Ideal Client

35:03 Treating Current Clients Like Gold

38:18 Setting Yourself Apart from the Crowd

42:32 Conclusion




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1 year ago
44 minutes 15 seconds

Female CEO Show
102 | Top 6 Mistakes Solo Beauty Biz Owners are Making

This week, we're chatting about the top 6 issues I often see solo beauty biz owners making and how they're hurting your business!


FREE Passion into Profit Blueprint

Follow along with Megan @meganturleycoaching

Apply for Private Mentorship

Join The Business of Beauty Mastermind


Big Takeaways

Identify and define your ideal client to target your marketing efforts effectively.

Price your services appropriately to attract the right clients and value your expertise.

Focus on a few specialized services rather than offering too many options.

Establish and enforce clear policies to protect your business and set boundaries with clients.

Understand and track your business finances to make informed decisions and set financial goals.

Invest in your business and yourself to achieve growth and success.



00:00 Introduction

00:58 Issue 1: No Ideal Client

03:19 Issue 2: Pricing Too Low

09:59 Issue 3: Offering Too Many Services

16:56 Issue 4: Lax Policies

23:00 Issue 5: Oblivious to Numbers

25:48 Issue 6: Unwillingness to Invest

29:34 Conclusion


Show more...
1 year ago
32 minutes 16 seconds

Female CEO Show
101 | Bookkeeping & Knowing Your Numbers with @frolicbookkeeping

This week, we're interviewing Olivia from Frolic Bookkeeping to discuss the importance of bookkeeping for female entrepreneurs. We're covering topics like what bookkeeping is, choosing a bookkeeping method, the challenges of using accounting software, setting financial goals, understanding business bank accounts, common mistakes in bookkeeping, paying yourself from your business, preparing for slow seasons, and the difference between wealth and riches.



FREE Passion into Profit Blueprint

Follow along with Megan @meganturleycoaching

Join The Business of Beauty Mastermind

Apply for Private Mentorship

Make sure to get your Profit & Loss template from Olivia! Use code FEMALECEO20 for 20% off!

Follow Olivia


Big Takeaways

Bookkeeping is essential for business owners to understand their financial health and make informed decisions.

Using a spreadsheet or accounting software like QuickBooks or Xero can help with bookkeeping.

Regularly reviewing and categorizing income and expenses is crucial for accurate financial reporting.

Paying yourself from your business can be done through owner's draws or setting up payroll.

Preparing for slow seasons and living within your means are important for financial stability.



00:00 Introduction and Guest Introduction

04:00 The Importance of Bookkeeping

05:13 What is Bookkeeping?

06:07 Choosing a Bookkeeping Method

08:16 The Challenges of Using Accounting Software

10:14 The Importance of Regular Bookkeeping

11:43 Setting Financial Goals

13:05 Understanding Business Bank Accounts

14:19 Common Mistakes in Bookkeeping

19:50 Paying Yourself from Your Business

22:46 Different Methods of Paying Yourself

24:28 Preparing for Slow Seasons

26:56 Living Within Your Means

30:20 Wealth vs Riches


Show more...
1 year ago
42 minutes 50 seconds

Female CEO Show
100 | My Biggest Lessons in Business & Celebrating 100 Episodes!

In this episode, I'm reflecting on my biggest lessons in business and sharing insights to help you avoid common mistakes! Make sure to get your FREE 30 minute coaching call by leaving a review and sharing this episode on your IG stories!


Big Takeaways


Investing in your business is crucial for growth and success.

Be cautious when trusting others and always do your due diligence.

Read contracts carefully and understand the terms before signing.

Develop discipline and do the hard work necessary for success.

Give yourself grace and avoid beating yourself up.

Bet on yourself and have faith in your abilities.

Bring God into your business and seek His guidance and blessings.



00:00 Introduction and Celebration

01:54 Lesson 1: Invest in Your Business

11:00 Lesson 2: Do Not Trust Anyone

16:36 Lesson 3: Read Your Contracts

20:23 Lesson 4: Develop Discipline

23:15 Lesson 5: Do the Hard Stuff

25:12 Lesson 6: Don't Beat Yourself Up

27:05 Lesson 7: Bet on Yourself

29:01 Lesson 8: Bring God into Your Business


FREE Passion into Profit Blueprint

Follow along with Megan @meganturleycoaching

Apply for Private Mentorship

Join The Business of Beauty Mastermind


Show more...
1 year ago
32 minutes 56 seconds

Female CEO Show
099 | The Business of Beauty Mastermind & Why You NEED it!
This week, Megan introduces her new coaching program, the Business of Beauty Mastermind, designed to help beauty business owners create and run successful, profitable, and sustainable businesses. The program emphasizes financial knowledge and understanding, as well as the importance of consistent $5,000 monthly revenue. Megan highlights the group coaching aspect and the creation of a supportive community for beauty professionals. She also discusses the focus on business operations, sales and marketing strategies, and the inclusion of a faith-based component. Megan encourages listeners to invest in their business growth and take advantage of the program's affordable pricing options. Big Takeaways The Business of Beauty Mastermind is a coaching program designed to help beauty business owners create and run successful, profitable, and sustainable businesses. The program emphasizes financial knowledge and understanding, with a focus on achieving consistent $5,000 monthly revenue. Group coaching sessions and a supportive community are key components of the program, providing guidance, accountability, and a safe space for beauty professionals. The program covers various aspects of business operations, sales and marketing strategies, and includes a faith-based component for Christian beauty professionals. Investing in business growth and seeking guidance from experienced coaches can significantly impact the success and longevity of a beauty business. 00:00 Introduction and Program Overview 02:23 Emphasis on Financial Knowledge 05:14 Group Coaching and Community Building 06:13 Specialty Training Sessions 07:41 Focus on Business Operations 08:39 Sales and Marketing Strategies 09:37 Faith-Based Component 10:29 Transformation and Accountability 15:45 Program Investment Options 17:39 Program Eligibility and Information 20:00 Enrollment Process 21:25 The Need for Business Guidance in the Beauty Industry 22:23 The Importance of Investing in Business Growth 22:52 Closing and Call to Action The Business of Beauty Mastermind FREE Passion into Profit Blueprint Follow along with Megan @meganturleycoaching Join Private Mentorship
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1 year ago
24 minutes 17 seconds

Female CEO Show
098 | Business & Brazilians with DaniCole Aesthetics Co-Owner Madi

This week, Madi discusses her journey as an esthetician and co-owner of DaniCole Aesthetics. She shares the importance of finding a niche and specializing in a specific service, such as Brazilian waxing. Madi also highlights the collaborative environment at her studio and the unique concept of offering a variety of services in an open-air setting. She introduces Master the Smooth: Brazilian Wax Training Course, an affordable and comprehensive training program she is launching. The class includes both theory and hands-on training, covering all aspects of providing a Brazilian wax service. Madi emphasizes the value of social media in attracting clients and the need for self-confidence and boundary-setting in the aesthetics industry.





Follow @danicole_aesthetics

Register for Smooth: Brazilian Wax Training


Major Takeaways 👇🏻

✨Finding a niche and specializing in a specific service can help estheticians become experts in their field.

✨Creating a collaborative and supportive environment can enhance the client experience and foster professional growth.

✨Social media is a powerful tool for attracting new clients and promoting services.

✨Affordable and comprehensive education programs can fill a gap in the aesthetics industry and provide valuable training opportunities.

✨Prioritizing self-care and taking intentional time off is essential for maintaining mental health and providing quality services.


Chapters


00:00 Introduction and Background

03:09 Services Offered at Danny Cole Aesthetics

07:25 The Importance of Business and Personal Boundaries

08:23 Finding a Niche and Specializing

09:50 The Role of Social Media in Attracting Clients

11:22 Collaborative Environment at Danny Cole Aesthetics

12:41 Transitioning from Service Provider to Educator

14:12 The Journey of Opening a Studio

16:46 The Unique Concept of Danny Cole Aesthetics

19:00 The Launch of the Brazilian Wax Master Class

21:41 The Importance of Offering Affordable Education

22:32 Creating a Supportive Community

24:40 The Structure and Content of the Master Class

29:44 The Benefits of Hands-On Training

32:57 Choosing the Right Wax for Different Areas

36:26 Keeping Class Sizes Small for Personalized Training

39:13 Registration Details and Deadlines

43:07 Tips for Success in the Aesthetics Industry

46:21 The Value of Affordable Education

48:37 Prioritizing and Taking Time Off


FREE Passion into Profit Blueprint

Follow along with Megan @meganturleycoaching

Join Private Mentorship


Show more...
1 year ago
56 minutes 16 seconds

Female CEO Show
097 | Updating Your Service Menu & Pricing

This week, we're discussing the importance of reviewing and adjusting service menus and pricing for the new year. As a service provider, you need to understand and target ideal clients, analyze the popularity and profitability of services, and focus on being a master of a few services rather than offering a wide range. I'm also giving insights on phasing out services, introducing new services, and building anticipation through effective marketing strategies. We're also covering the significance of analyzing numbers, setting pricing goals, and managing finances to ensure business success.




BIG Takeaways

Understanding and targeting your ideal clients when creating your service menu.

Analyze the popularity and profitability of your services to make informed decisions.

Focus on being a master of a few services rather than offering a wide range.

Use effective marketing strategies to phase out services, introduce new services, and build anticipation.


Episode Breakdown

00:00 Introduction and Importance of Service Menu and Pricing

00:56 Creating a Service Menu Geared Towards Ideal Clients

02:23 Analyzing Most Booked Services and Income Generation

04:18 Considering Passion and Expenses in Service Selection

06:13 Being a Master of Few Services

07:41 Changing Client Preferences and Offering Specialized Services

08:10 Phasing Out Services and Upselling

09:37 Introducing New Services and Building FOMO

10:35 Evaluating Need, Market, and Budget for New Services

22:33 Reviewing Numbers and Setting Pricing Goals

23:32 Determining Business and Personal Budgets

24:31 Analyzing Cost and Revenue of Each Service

25:56 Considering Inflation and Raising Prices

29:23 Importance of Financial Management and Avoiding Losses

30:13 Conclusion and Call to Action


FREE Passion into Profit Blueprint

Follow along with Megan @meganturleycoaching

Join Private Mentorship




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1 year ago
31 minutes 53 seconds

Female CEO Show
096 | Responding to a Negative Review

Summary


In this episode, Megan discusses how to respond to negative client reviews. She shares a personal experience with a difficult client and explains how she handled the situation. Megan emphasizes the importance of identifying problematic clients and setting boundaries. She also provides tips on effective communication with clients and how to handle unusual reactions to products. Megan shares her own experience of receiving a negative Google review and provides advice on how to respond professionally. She encourages business owners to face negative reviews head-on and stand up for themselves and their businesses.




Takeaways


Identify problematic clients and trust your instincts.

Communicate effectively with clients and address their concerns promptly.

Respond professionally to negative reviews, providing your side of the story.

Set boundaries with clients and prioritize your own well-being.


Chapters


00:00 Introduction and Setting the Stage

00:30 Dealing with Negative Client Reviews

02:24 Identifying a Problematic Client

03:22 Client Complaints and Communication

04:22 Unusual Reaction to Lip Balm

05:19 Lack of Response and Vacation Time

06:14 Continued Issues with Client's Lips

07:41 Client Requests Product Information

08:08 Negative Google Review

09:08 Reading the Negative Review

11:08 Megan's Response to the Review

13:25 Handling Negative Reviews Professionally

16:46 The Importance of Responding to Reviews

19:05 Dealing with Difficult Clients

21:00 Setting Boundaries with Clients

22:24 The Right to Set Communication Hours

22:53 Conclusion and Call to Action


FREE Passion into Profit Blueprint

Follow along with Megan @meganturleycoaching

Join Private Mentorship


Show more...
1 year ago
24 minutes 34 seconds

Female CEO Show
Welcome to the Female CEO Show with Megan Turley, a multiple six figure business owner, mentor, coach and entrepreuner. After 8 years in corporate America, Megan created her own self employment in the beauty industry after getting fed up with life in a 9 to 5. On the podcast, Megan discusses the ins and outs of creating and running a successful beauty business, entrepreneurial advice, life as a Christian business owner, mindset and actionable strategies for women who know that working for someone else just isn't for them anymore.