This week, we're chatting about getting new clients. I see so many of you struggling to fill your books and while it's not easy to get to fully booked status, if clients aren't returning and new clients aren't booking, take these tips and run with them!
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Follow along with Megan @meganturleycoaching
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Big Takeaways
Refine the client experience to set yourself apart from the competition.
Create a professional image through a well-built website and Google business listing.
Be easily accessible and provide clear directions to your location.
Collect client information and conduct in-depth consultations to understand their needs.
Educate clients on treatment plans and provide a home care regimen.
Treat current clients well and set yourself apart from the crowd.
00:00 Introduction
00:31 The Challenge of Getting and Keeping Clients
03:48 Creating a Professional Image
05:41 Being Easily Accessible
07:33 Providing Clear Directions
08:30 Collecting Client Information
09:59 Greeting Clients with Enthusiasm
10:29 Building a Personal Connection
12:27 Conducting In-Depth Consultations
13:53 Educating Clients on Treatment Plans
15:50 Being Easy to Rebook
20:37 Selling Retail Products
23:20 Checking In with Clients
25:36 Treating Current Clients Well
29:46 Creating More Value in Services
32:11 Defining the Ideal Client
35:03 Treating Current Clients Like Gold
38:18 Setting Yourself Apart from the Crowd
42:32 Conclusion