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Business of eCommerce
Charles Palleschi
161 episodes
6 months ago
eCommerce tips, tricks, strategies, and tactics to help new and experienced eCommerce retailers start, launch or grow their eCommerce Business. If you like eCommerceFuel, Shopify Master, Tropical MBA, Build My Online Store or eCommerce Momentum, you'll love The Business of eCommerce. Video version, full transcripts, and show notes are available at http://businessofecommerce.fm/
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Entrepreneurship
Business,
Management,
Marketing
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eCommerce tips, tricks, strategies, and tactics to help new and experienced eCommerce retailers start, launch or grow their eCommerce Business. If you like eCommerceFuel, Shopify Master, Tropical MBA, Build My Online Store or eCommerce Momentum, you'll love The Business of eCommerce. Video version, full transcripts, and show notes are available at http://businessofecommerce.fm/
Show more...
Entrepreneurship
Business,
Management,
Marketing
Episodes (20/161)
Business of eCommerce
Using Automation to Grow your eCommerce Business (E161)





* Sam Ovett* Co-Founder of Mobile Pocket Office



Notes:



5 buckets



* Attract* Convert* Fulfill* Delight* Refer



Bio:



Sam Ovett is the Founder of Mobile Pocket Office. Sam is a professional guide turned automation mega nerd, Mobile Pocket Office is leading the way to help new and established businesses augment their human and technological resources to leverage growth and streamline productivity. As a previous professional whitewater kayaker and guide Sam has translated his experience navigating Class V whitewater and mitigating life threatening risks and hazards into the business world. He leads a team of 15 to a profitable bottom line over $1M ARR.



Sponsors:



Spark Shipping



Links:



* https://mobilepocketoffice.com



Transcript:



Charles(00:00):



In this episode of the business. E-Commerce I talk with Sam Ovett about using automation to grow your e-commerce business. This is a business of e-commerce episode, 161. [inaudible] Welcome to the business of e-commerce the show that helps eCommerce retailers start launch and grow their e-commerce business. I'm your host, Chelsea [inaudible]. And I'm gonna tell you what Sam Ovett, Sam is the co-founder mobile pocket office, where they help businesses grow and streamline using automation. I asked Sam on the show today, talk about using automation to grow your e-commerce business. He goes through a five-part framework. They're really segments, where should we auto using automation, some of the best places. And he kind of has a nice  nice way of thinking about it in this interview. As you know, I love talking about automation. So I get, you know, don't, it's not often I get to geek out with someone on the same topic. So I had fun talking to Sam Herr, and I think  I think this would be good to listen to, and it gets you thinking about where are some places in your business. You can start adding some automation to really improve the customer experience, not just standard chat bots and that sort of thing that take away from experience to really enhance the experiences, what Sam's in here for. So let's get into the show and listen to what he has to say, Hey Sam, how are you doing today?



Sam (01:28):



Good. I'm excited to be here. I'm hoping we can share some stuff that people can dig into and use.



Charles(01:33):



Yeah. I'm excited to dig out about some automation. This is kind of my thing too. So I saw that and I was like, Oh, let's let's chat about this. So yeah. What are you guys? So mobile pocket office just real quick. You guys help folks automate, is it more on the marketing side typically or



Sam (01:53):
Show more...
4 years ago
46 minutes 15 seconds

Business of eCommerce
5 Keys to a Successful eCommerce Business (E160)


https://www.youtube.com/embed/Usw7BbIx6RQ




* Luc Simmons* Co-Owner of Scope16



Notes:



* 5 Keys* Time* Conversion* Organic* Data* Money



Sponsors:



Spark Shipping



Links:



* https://www.scope16.com/* https://www.instagram.com/lucsimmons/?hl=en* https://www.facebook.com/scopem16arketing



Transcript:



Charles (00:00):



In this episode of the business. E-Commerce I talk with Luke Simmons about the five keys of a successful e-commerce business. This is the business of e-commerce episode 160.



Charles (00:19):



Welcome to the business. E-Commerce the show that helps e-commerce retailers start launch and grow the e-commerce business. I'm your host, Charles Buskey and I'm here today with Luke Simmons. Luke is the co-owner of scope 16, an agency that works with e-commerce retailers to help them scale from six to seven figures, I asked Luke on the show today to chat about what are the five key elements that are required for successful e-commerce business, like how he runs through this list. And they really are all things that you should be thinking about when you're first starting or just trying to scale your business. And he helps to really set some expectations for a lot of retailers, usually early on that kind of starting what they should really be looking at and know what they're getting into. I think anyone starting off this is going to be super helpful. He goes through the five different topics. I'll link to those in the show notes, but let's get into it.



Speaker 2 (01:09):



So, Hey look, how are you doing today?



Speaker 3 (01:11):



I'm doing really well. Charles, how are you? Good.



Charles (01:13):



Happy to have you on the show. I think I think this topic is great for people kind of starting off. I see a lot of retailers kind of trying to get going and they kind of get stuck right at that very beginning phase.



Speaker 3 (01:25):



Absolutely. Especially, you know, this well, everything that's happened in the last 12 to 18 months, it's definitely, everyone's noticed that, you know,
Show more...
4 years ago
46 minutes 28 seconds

Business of eCommerce
How to Ship 2-day and Next-day Without Breaking the Bank (E159)


https://www.youtube.com/embed/2T14dthjDOc




* Michael Sene* Director of Sales at Deliverr



Bio:



Michael Sene is the Director of Sales with Deliverr. He works with more than a dozen fulfillment specialists, oversees the onboarding of all new sellers, and helps those sellers increase revenue through current and new sales channels.



Sponsors:



* Spark Shipping



Links:



https://deliverr.com



Transcript:



Charles (00:00):



In this episode of the Business of eCommerce I talk with Michael Sene about how to ship today or next day without breaking the bank. This is a business e-commerce episode 159.



Charles (00:19):



Welcome to the Business of eCommerce the show that helps e-commerce retailers start launch and grow their e-commerce business. I'm Charles and I'm here today with Michael Sene. Michael is the director of sales at deliver where they help retailers get faster next day or two day shipping on all their products. I think they're doing something new here, and it's pretty interesting to see how, as a independent retailer, you can actually get next day, two day shipping to try to really compete with the big guys like an Amazon or a Walmart. And this is something that's becoming more and more important in the game of retail. Now folks are expecting it and it's something that people are just becoming very used to. So they've really changed the model they're using technology to do this. I think it's kind of interesting chat to kind of go into how they're doing this and to put some thought into where as a retailer, you want to be now, and in the future, when maybe the expectation goes from two days to one day or one hour, wherever it is. And he kind of talks about that and kind of get you in that mind space of thinking, what do I want to be now and in the future. So it's going to show, so, Hey, Michael, how are you doing today? I'm



Michael (01:25):



Doing great. I'm doing great. Thanks for having me.



Charles (01:27):



Yeah. Awesome. I have you on, I think this topic is very timely on fast shipping. This is, this is the era of the whole shipping pocalypse where we've seen a lot of people struggle with this. So it's good to kind of talk through this.



Speaker 2 (01:41):



So we're talking. Oh yeah. It's it's



Charles (Show more...
4 years ago
30 minutes 19 seconds

Business of eCommerce
Whitehat link building for eCommerce (E158)





* Jeff Oxford* Founder and CEO of 180 Marketing



Show Notes



* eCommerce SEO is a different scale and size* Link build strategies* Product Reviews* HARO - Help a reporter* Guest Posts* Reach out, send your bio* Top blog lists* Budget* < $100 per link - Bad* $200-300 - More common whitehat links* Send examples of past links* Ask if they own the blogs



Sponsors:



* Prisync* Spark Shipping



Links:



* https://www.180marketing.com/* https://linkhunter.com/



Transcript:



Charles (00:00):



In this episode of the Business eCommerce I talk with Jeff Oxford about whitehat link building for e-commerce. This is a business of eCommerce episode 156.



Charles (00:20):



Welcome to the business of e-commerce the show that helps e-commerce retailers start launch and grow their e-commerce business. I'm your host, Charles Palleschi with Jeff Oxford. Jeff is the CEO and founder of one 80 marketing and SEO company focused exclusively on SEO and content marketing for e-commerce businesses. As Jeff on the show today, talk about link building specifically for e-commerce businesses. There's definitely some nuances that make link building different when it comes to e-commerce. So I think he really digs into that and this is his focus. So he brings some great tips that I think really everyone should listen to. It's something that link building isn't talked about that often it's something that I think a lot of folks kind of focus more on the on-page more and some, some other factors when it comes to SEO. But I think link building really is one of the keys to making your SEO strategy work.



Charles (01:14):



And Jeff really goes deep and specific when it comes to e-commerce link building. So I think you should watch the entire show. He gives three strategies on how to build links and some concepts on budget. And we should be looking at if you're thinking of getting into us. So let's get into the show and listen right to the end. He also talks about his product which I think is actually great. You should check out I'll link to in the show notes. So let's get into the show. Hey Jeff, how are you doing today? I



Jeff (01:42):



Am doing great. Charles, how about yourself?



Charles (01:45):



Doing good. Thanks for coming on the show.
Show more...
4 years ago
46 minutes 39 seconds

Business of eCommerce
Where to Focus your Time and Attention (E157)


https://www.youtube.com/embed/z4z8RbHnUUA




* Chloe Thomas* Author & Host of eCommerce MasterPlan



Show Notes:



* Think in quarters* Focus on 3 things* Traction - https://amzn.to/3tJZ1Y1* The 12 Week - Year https://amzn.to/373dIvk* eCommerce Marketing: How to Get Traffic That BUYS to your Website - https://amzn.to/3a8Hy3B* Productive Planner - https://amzn.to/2Z4XDRA* The Customer Master Plan Model* Customer Journey* Themes* Traffic* Conversion Rate* AOV



Sponsors:



* Prisync* Spark Shipping



Links:



* https://www.brandox.com/ecommerce-masterplan



Transcript:



Charles (00:00):



In this episode of the business. E-Commerce I talk with Chloe Thomas about choosing where to focus your time and attention. This is a business e-commerce episode, 158. Welcome to the business of eCommerce the show that helps e-commerce retailers start launch and grow your eCommerce business. I'm your host, Charles Palleschi and I'm here today with Chloe Thomas. Chloe is an author and the host of the eCommerce Masterplan Podcast, where they provide online training, advice and information for growing e-commerce businesses on the show. Me and Chloe go really deep into the topic of mindset and specifically choosing where to focus your time and attention and how to focus that attention. I think this is super helpful for anyone, and this is a big topic that I think this is often overlooked and it's really one of those things. If you get this right, it doesn't just have linear effects, but it also kind of multiplies and it, it can really move the needle. So super interesting interview is a bunch of book recommendations that I definitely think you should check out and I'll drop those all in the show notes. So let's get right into the interview. So, Hey Chloe, how are you doing today?



Chloe (01:14):



I'm good. Charles, so it was great to be here getting to talk to you about all things e-com



Charles (01:19):



Yeah. I love having also another podcast or on the show. You are the whole, you're an author, right? But also the host of the e-commerce master plan.



Chloe (01:29):



I am, yeah, yeah. Hosted the e-commerce most fun podcast, which is a we're in a few retailers and of the keep optimizing podcast where we focus on a different marketing method each month with mainly supplier side guests and experts. So, so yeah. Podcasting seems to take up a huge amount of my time these days.



Charles (Show more...
4 years ago
36 minutes 12 seconds

Business of eCommerce
What causes exponential growth? (E156)


https://www.youtube.com/embed/GyD6cHnjfdA




* Dr. James Richardson* Founder of Premium Growth Solutions



Sponsors:



* Prisync* Spark Shipping



Links:



* Ramping Your Brand* Premium Growth Solutions



Bio:



Dr. Richardson is the founder of Premium Growth Solutions,a strategic planning consultancy for early-stage consumer- packaged goods brands. As a professionally trained cultural anthropologist turned business strategist, he has helped more than 75 CPG brands with their strategic planning, including brands owned by Coca-Cola Venturing and Emerging Brands, The Hershey Company, General Mills, Kraft Foods, ConAgra Brands, and Frito-Lay as well as emerging brands such as Once Upon a Farm, Peatos, Ithaca Hummus, Mother Kombucha, Rebel Creamery, zaca recovery, and others.



James is the author of Ramping Your Brand: How to Ride the Killer CPG Growth Curve, the #1 Best-seller in Business Consulting on Amazon. He also hosts his own podcast—Startup Confidential, and his thoughts appear regularly in industry publications such as Foodnavigator.



Transcript:



Charles (00:00):



In this episode of the Business of eCommerce. I talk with Dr. James Richardson about what causes exponential growth. This is a business of eCommerce episode, 157.



Charles (00:20):



Welcome to the business. E-Commerce the show that helps e-commerce retailers start launch and grow the e-commerce business. I'm your host, Charles Palleschi. And I'm here today with Dr. James Richardson. James is the founder of premium growth solutions, a strategic planning consultancy for early stage consumer packaged good brands as a professionally trained cultural anthropologist turned business strategist. He has helped wasn't 75 CPG brands with the strategic plans. Some of those brands include read them off air Hershey's general mills, Kraft food. Frito-Lay a list goes on how he's helped a lot of brands. And he's super interesting take on growing the business and what to really focus your time and attention on. And I think that's the big thing here on. If you really want to double down, he kind of talks about here's the exact segment and here's how you should find that segment and who should be focusing on. So I think that part's super helpful on really kind of nailing who to focus on if you want to be able to really scale your business and see that year over year exponential growth. So let's get into the show and I think he has some great tips. Also, he links to his book at the end that we'll link in the show notes. So let's check that out. So, Hey James, how you doing today?



James (01:32):



I'm good. How are you doing Charles?

Show more...
4 years ago
41 minutes 51 seconds

Business of eCommerce
How to Get Started Outsourcing Customer Support (E155)


https://www.youtube.com/embed/6JKRRdXpX9s




* Jim Coleman* Co-Founder of xFusion



Sponsors:



* Prisync* Spark Shipping



Links:



* https://www.xfusion.io/* https://www.linkedin.com/in/jim-coleman/* https://www.linkedin.com/company/xfusion-support/* https://twitter.com/jim_coleman1* https://twitter.com/Groove_Jar



Transcript:



Charles (00:00):



In this episode of the business. E-Commerce I talk with Jim Coleman about how to get started outsourcing customer support. This is the business of e-commerce episode, 155.



Charles (00:18):



Welcome to the Business of eCommerce. The show that helps e-commerce retailers to start, launch and grow their e-commerce business. I'm your host Charles Palleschi and I'm here today with Jim Coleman. Jim is a co-founder of X fusion where they provide outsourced customer support for e-commerce businesses. I asked him on the show today to talk about if you're a founder and you're thinking of hiring your first support person or outsourcing support, what are some of the do's and don'ts and what are some things you should absolutely do to make your first support hire or outsource successful? You works with a lot of e-commerce retailers. So I think he brings some great advice to the table and has some great tips out. So let's get into the show and if you have any questions, leave in the show notes and I can forward them over to Jim. So let's get into this. So Hey Jim, how you doing today? Good, Charles, how are you? Good. Awesome. I have you on the show. I'm excited to dig into the topic of customer support and outsourcing. It's very near and dear to my heart. So, so real quick, what do you, so you run an agency. Oh, so I was saying support essentially, right?



Jim (01:31):



We do. Yeah, it's called X fusion.io. And we, we provide customer support customer success to founders. We started kind of scratching our own itch. My, my co-founder David and I are both business owners and we built out a team internally on, on each of our companies. And then wanted to bring that to the broader market so that we kicked off mid 2019. And it's been growing since then.



Charles (01:54):



Okay. Yeah. So I feel like support is one of those things where everyone just want to, like the, it's usually one of the first things you see, like you're trying to word this correctly, the biggest time sink at the beginning,
Show more...
4 years ago
45 minutes 49 seconds

Business of eCommerce
How Independent eCommerce retailers can Compete Against the Giants (E154)


https://www.youtube.com/embed/UbnQrRDTuZQ




* Jeremy Bodenhamer* Co-founder & CEO of ShipHawk



Show Notes:



* 5 API of the Apocalypse* Amazon* Walmart* Alibaba* JD* Shopify* The Power of Habit* Grove Collaborative* Parker Clay - Leather Products* All Birds* Boneless Knee Pads



Sponsors:



* Prisync* Spark Shipping



Links:



* Jeremy Bodenhamer* Ship Hawk* Adapt or Die: Your Survival Guide to Modern Warehouse Automation* Jeremy Bodenhamer LinkedIn* Jeremy Bodenhamer Twitter



Transcript:



Charles (00:00):



In this episode of the Business of eCommerce I talk with Jeremy Bodenhamer, about about how independent retailers can compete with the giants. This is the business of eCommerce episode 154.



Charles (00:20):



Welcome to the Business of eCommerce. The show that helps e-commerce retailers start launch and grow their e-commerce business. I'm your host Charles Palleschi. And I'm here today with Jeremy Bodenhamer. Jeremy is the co-founder and CEO of Ship Hawk, and also the bestselling author of adapt or die, a leading expert at the intersection of shipping. And e-commerce I asked Jeremy on the show today, talk about how in 2021, an independent retailer can compete with some of the largest e-commerce companies out there like Walmart, Amazon, and how you can not just compete, but also win. Jeremy has a lot of insights on both the logistics side, but also how you can attract more customers by talking about your brand. And I think it's super interesting. So let's get into the show and I think you're going to enjoy this. Hey Jeremy, how are you doing today? Doing well.



Charles (01:09):



How are you doing Charles? Doing good. Awesome. To have you on the show. I love the topic and want to kind of get into us. I've been seeing, kind of been following the the Shopify guys for a while, and I love the whole concept of, you know, arming the rebels, right? Where, how can you know, how can the smaller retailers compete against some of the big guys? And it's something where I think the world is going to very different ways, right? Where you have these like marketplaces kind of Amazon, like the big ones everyone knows about, but then you have these new brands that are kind of just popping up and becoming almost household names. In some cases you see this with, you know, some of like the big companies, like some of the, some of these, there's just so many retailers now that all of a s...
Show more...
4 years ago
38 minutes 42 seconds

Business of eCommerce
Business of eCommerce – 2020 Year In Review – E153





Sponsors:



* Drip – Get a free demo of Drip using this coupon code!* Spark Shipping – Dropshipping Automation Software



Transcript:



Charles (00:00):



In this episode of the business. E-Commerce I talk about why 2020 year end review. This is a business of e-commerce Episode 153.



Charles (00:17):



Welcome to the business. E-Commerce the show that helps e-commerce retailers start launch and grow their e-commerce business. I mean, host house plus ski, and I'm here today to talk about some of the highlights do a review of 2020 at the end, we're going to show some of my favorite clips, different interviews, different things we've spoke about over 2020. And let's just review this year. 2020 has been one wild ride earliest. You had the coronavirus hit. The world has changed. E-Commerce forever. We've seen back orders and shipping delays. You've seen issues in e-commerce that have happened at a scale, never imagined before, but we have all seen an influx of new buyers, trying comments for the first time. People in quarantine have had no choice, but to shop online, they've tried e-commerce and these are folks who've never tried it before. And now all of a sudden their buyers, their uses of e-commerce.



Charles (01:16):



And I believe that they're here to stay retailers I've talked to have said 2020 has been the best shower for them. And I think this is going to the trend is going to continue. So we can go and talk about all the downsides of 2020, but also there's been some huge upsides and we should definitely acknowledge effort and know that this might be the new normal, and we might be living in a world that's more connected than ever. And we start to understand how a delay in shipping can really affect the delay, getting a product into the hands. I want to look back at some of the episodes, some of the interviews I've done the share and highlight some of the really cool folks that I've talked with. There's a lot of interesting things that have come up. So let's do a little clip episode and I hope everyone has a great new year's and look forward talking to everyone in 2021. So let's get onto a few clips. A few highlights from this year is episodes.



Speaker 2 (02:12):



Well, the first thing that I just want to kind of start with is the difference between e-commerce and M commerce. For those of you that are listening, that may not really have a definitive knowledge, but e-commerce is commerce conducted via the internet and commerce is business done on a mobile device.



Speaker 3 (02:30):



I recommend you go all in.
Show more...
4 years ago
21 minutes 14 seconds

Business of eCommerce
7 Strategies to Grow Your eCommerce Business





* Jennifer Glass* CEO of Business Growth Strategies International



Sponsors:



* Drip – Get a free demo of Drip using this coupon code!* Spark Shipping – Dropshipping Automation Software



Show Notes:



* eCommerce vs mCommerce* Customer Avatar* Buyer Journal* Traction* It's the Bottom Line That Matters: Quick Tips & Strategies You Can Use Right Now to Grow Your Business in the Next 12-Months



Strategies



* How are you driving traffic?* Look at shipping - Increase AOV - Average order value* Look at costs* Are you using Level 2 or Level 3 data?* Hotspot Videos* Kiosks and Apps* Email Marketing* Lead magnet* Abandon Carts -* Omni-Channel Marketing* The Journey from $0 to $200k per Year Selling on Amazon * Hot items * Shopify - 12 Trending Products to Sell in 2020 * Spark Shipping - Best 50 Dropshipping Products Of 2020



Transcript



Charles (00:00):



In this episode of the business. E-Commerce I talk with Jennifer Glass about the seven strategies to grow your e-commerce business. This is the business to be commerce episode 152.



Charles (00:19):



Welcome to the Business of eCommerce. The show that helps e-commerce retailers start launch and grow the e-commerce business. I'm your host, Charles Palleschi. And I'm here today with Jennifer Glass. Jennifer is a CEO of business growth strategies, international. She is a business growth expert who works with small to medium-sized businesses to help them find the money that they are leaving on the table. On this show today, she maps out seven strategies that you can use to grow your e-commerce business. I love the kind of list format, which kind of has different bullet points and kind of, we go from really different parts of the business anywhere from growth to saving money, but basically ways to just increase the business and not leave money on the table. So think it's a great episode to check out all seven and I'll also link to them in the show notes. She goes a lot of good links. So we'll put all that there. So check that out if you can too, and let's go onto the show. Hey Jennifer, how are you today?



Jennifer (01:13):



I'm doing great, Charles. Thank you so much for having me. I hope all is well with you as well. Yeah.



Charles (Show more...
4 years ago
49 minutes 48 seconds

Business of eCommerce
The Journey from $0 to $200k per Year Selling on Amazon (E151)





* Anatoly Spektor* eCommerce Entrepreneur



Notes:



* Started 3 years ago* Selling 200k year* Jungle Scout and Helium10* Spent 10k on the first order buying Green Binoculars* PickFu



Sponsors:



* Drip – Get a free demo of Drip using this coupon code!* Spark Shipping – Dropshipping Automation Software



Links:



* https://www10millionjourney.com* https://www.instagram.com/anatolyspektor/* https://www.instagram.com/10millionjourney/



Transcript:



Charles (00:00):



In this episode of the business. E-Commerce I talk with Anatoly specter about his journey from zero to $200,000 a year, selling on Amazon. This is a business of e-commerce episode, 151. [inaudible] Welcome to the business of e-commerce the show that helps e-commerce retailers start launch and grow their e-commerce business. I'm your host [inaudible] and I'm here today with Anatoly specter, and it totally is a serial entrepreneur, six figure, Amazon seller, an it consultant, and the host of the 10 million journey podcast, where he shows his experiences scaling his Amazon business from 200 K to $10 million a year. And this episode, and totally gets really into some numbers on his business, which I think is super helpful. He does into when he started, how much it cost, some initial product runs, how much he's making today and where he's hoping to go and how he's hoping to get there.



Charles (01:02):



He's super transparent, which I think is very helpful when you're listening and taking advice, because a lot of it is contextual. If someone is giving you advice, you kind of need to know, is this advice for a new seller or someone doing a million a year? He kind of gives exactly what advice you would do at what step and what he has done. And I think it's super helpful. So let's get into the show and follow along right to the end where he gives some real helpful tips to both new sellers and also folks scaling the Amazon business. So Hey until you, how are you doing today? Amazing. How are you doing good. Awesome. To have you on the show. Your journey is super interesting. I've been doing some research about it and just kind of looking at talk about some of the numbers. So as far as an Amazon seller, and we're talking before the show and just kind of getting into some of those numbers, I think it's going to be super addressed in a kind of go into so real quick, you're an Amazon seller, right? That's kind of, that's your main focus? I mean,



Anatoly (02:05):



I like to call myself online through preneur and Amazon is the way I make sale these days. But yeah most of my revenue comes from Amazon
Show more...
4 years ago
40 minutes 50 seconds

Business of eCommerce
Using Pinterest to Increase eCommerce Sales (E150)





* Alisa Meredith* Pinterest Product Specialist At Tailwind



Sponsors:



* Drip – Get a free demo of Drip using this coupon code!* Spark Shipping – Dropshipping Automation Software



Notes:



* 2x3 ratio for photo* The title does the hard work* Text on the image is important* #3 search engine* Board - Relevant title & description* Match Product Categories from the shopping cart* Find other ways to appeal to people* Not about the followers, more about engagement* Use Audience Insights* Secret Boards - Be Consistent* 97% of searches are unbranded* https://trends.pintrest.com - What's trending* Story Pin* Consumed on Pinterest* No link to the website* In beta, must Apply* http://pintrest.com/source



Links:



* https://tailwindapp.com* https://www.instagram.com/tailwindapp/* https://www.instagram.com/alisammeredith* https://www.twitter.com/alisammeredith



Transcript:



Charles (00:00):



In this episode of the business of eCommerce. I talk with Alisa Meredith about using Pinterest to increase e-commerce sales. This is the business e-commerce episode 150. [inaudible] Welcome to the business. E-Commerce the show. It helps e-commerce retailers start launch and grow their e-commerce business. I'm your host, Charles [inaudible] and I'm here today with Alisa Meredith. Elisa is the Pinterest product specialist and marketing manager at tailwind. She's a speaker and teacher of topics, Pinterest marketing and Pinterest ads. On this interview, we go really deep into using Pinterest to generate more traffic and orders for our e-commerce business. She has a ton of insights that I didn't know about Pinterest, who are super interesting. You'll see me during the interview, taking a lot of notes. A lot of these topics are things that were very new to me. She gets into a lot of new things as well on how to find new topics.



Charles (01:03):



So you can create new boards, almost like Pinterest SEL, which I didn't know, something you could do. Also some new features like story pins, she talks about and re and really some Pinterest for different retailers that were very surprising on who can actually use Pinterest. She reframes it in a very different way that I think a lot of people would find helpful. So let's go into the show and if you like it, we have a like subscribe and hopefully this helps you. Thanks. So, Hey Alyssa, how are you doing today? I'm doing great. How about yourself? Doing good? I love it. I love the topic. We haven't talked about this actually ever. I mean right now, like, you know, you hear Instagram all the time, Facebook, but you don't hear Pinterest coming up as much. And I think it lends itself though, to certain types of products I think are really like the per, like the Pinterest products. So first when you say kind of Pinterest, is it Pinterest marketing, would you call it a Pinterest? Like how would you even describe using Pinterest?

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4 years ago
42 minutes 49 seconds

Business of eCommerce
Proven Strategies to Increase Revenue Using Email Marketing (E149)





* Adam Pearce* Co-founder and CEO of Blend Commerce



Sponsors:



* Drip – Get a free demo of Drip using this coupon code!* Spark Shipping – Dropshipping Automation Software



Notes:



* Ask how they want to engage.* Benchmark - Open Rate 30-40%* Shop Quiz



Links:



* https://blendcommerce.com/* https://www.facebook.com/BlendCommerce* https://www.linkedin.com/in/adampearceblendcommerce/



Transcript:



Charles (00:00):



In this episode of the Business of eCommerce I talked with Adam Pearce about proven strategies to increase revenue using email. This is a business e-commerce episode, 149. Welcome to the business. E-Commerce the show that helps e-commerce retailers start launch and grow their e-commerce business. I'm your host, Charles Palleschi and I'm here today with Adam Pearce. Adam is a co-founder and CEO of blend commerce, a Shopify agency, specializing in growth of six figure brands. Adam is a passionate advocate of email marketing and aims to make blend commerce. The world's most supportive agency, and this interview had him give some very interesting strategies on what's working with email marketing today. He helps talk about how to blend some of these strategies that, you know, it's been around for a while with some new tactics and build something that's kind of best of both worlds, right? Where you're not just emailing the same old five five sequence emails until you get a response.



Charles (01:08):



He saw my blending SMS messenger, a lot of new, a lot of new technologies with email to get the best results. And I think that's really powerful. One of the things that I haven't gets into is quizzes, and how to use that, to get to know your customer, to collect more data and how to offer them products that really fit their needs. This is a great strategy that I see retailers using now. I think it's super powerful. So let's get on the show and let's see what Adam has to say. So head on how are you doing today? Yeah, really good. Yeah. Awesome. To have you on the show, email marketing, just kind of grow through email. I think I've done SU I do similar episodes like this, like once a quarter and you keep seeing it come back up on like email's dead and this isn't working anymore. And then you do an episode and you dig into it and it's, it's almost like we've been talking about the same thing for years on like emails, definitely dead this, this quarter of this year. And it turns out it might not be happening. So is it dead this quarter?



Adam (02:09):



Good question. Well, look, the answer for me 100% is no, it's not dead, nothing, you know, for me, if anything, it's just evolving. And I think one, the important things that the email is that es...
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4 years ago
39 minutes 57 seconds

Business of eCommerce
Why Would Someone Buy my Product Over the Competition (E148)





* Seth Kniep* Co-Founder & CEO of Just One Dime



Sponsors:



* Drip – Get a free demo of Drip using this coupon code!* Spark Shipping – Dropshipping Automation Software



Bio:



With 9.6 million views on YouTube and 226,000 subscribers, Seth Kniep and his company, Just One Dime, have been featured on Yahoo Finance and Chicago Weekly. Today, they have members in over 150 countries and manage over $100 million in annual revenue for Amazon stores.



Links:



* https://justonedime.com/* https://www.linkedin.com/in/sethkniep/* https://www.youtube.com/channel/UC8Sh9yuLqlpnQdBdcfwFErA/featured* https://www.instagram.com/justonedime/* https://www.facebook.com/groups/jod.amazon.warriors/* https://twitter.com/justonedime/



Transcript:



Charles (00:00):



In this episode of the business. E-Commerce I talked with Seth Kenep about why would someone buy your product over the competition? This is a business be commerce episode 148. [inaudible] Welcome to the business. E-Commerce the show that helps e-commerce retailers start launch and grow their eCommerce business. I'm your host, Chelsea Leschi. And I'm here today with Tesco leap. Seth is a CEO and co-founder of just one dime where they help retailers launch and grow Amazon businesses. They have members in over 150 countries and they manage over a hundred million in annual revenue on Amazon stores set this clearly an Amazon expert. Very good at launching products, knows how to really kind of get into Amazon and promote not just a product, but grow a brand. So I asked him on the show today on how you can show off your product and differentiate it from the competition. And we, we go into why someone would buy your product versus a competing product that looks just like it on Amazon. And this is something that I think a lot of retailers struggle with. So this is super good show. If you're thinking of getting to Amazon, you struggle on Amazon stuff has some great tips. So let's get into the show. Hey Seth, how are you doing today? Good.



Seth (01:19):



Thanks for having me on Charles. I appreciate it. Yeah. Awesome



Charles (01:22):



To have you on. I love talking this kind of conversation about how to actually get people to buy your products. Right? This, we were talking before the show and you know, years ago you were the only game in town, right? Where if you were selling this online, it was kind of a unique thing and okay, I sell this type of coffee and I'll this, whatever, right. Are you going to Amazon 10, you know, Shopify? And there's a hundred of the folks on a very similar ish product. Very true.
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4 years ago
37 minutes 53 seconds

Business of eCommerce
Warehouse & Inventory Management (E147)





* Kim Wren* Director of Business Development at SkuVault



Sponsors:



* Drip – Get a free demo of Drip using this coupon code!* Spark Shipping – Dropshipping Automation Software



Bio:



Kim Wren is the Director of Business Development at SkuVault, a cloud-based Inventory & Warehouse Management System. With over 20 years of eCommerce experience, Kim has held many roles. She has done everything from multi-channel eCommerce seller herself to launching products and brands, to leading an award-winning customer service team.



Kim currently works with partners, consultants, affiliates, and 3PL’s to assist in the growth of SkuVault. She has a passion for Small-Medium eCommerce businesses and is always available to answer questions & assist etailers to enrich their businesses.



Links:



* http://www.skuvault.com* https://www.linkedin.com/company/skuvault* https://www.instagram.com/skuvault* https://www.facebook.com/SkuVault/



Transcript:



Charles (00:00):



Welcome to the Business of eCommerce the show that helps e-commerce retailers start launch and grow their e-commerce businesses. I'm here today with Kim Wren. Kim is a director of business development at SkuVault, a cloud-based inventory and warehouse management system. I've known him for a while. She's an expert in everything skew vault inventory lid, where I was managing unrelated. So I asked her in the show to talk about if you're a retailer and you're looking at setting up a warehouse, what are some do's? And don'ts, what are some things you should definitely be looking for? And just some random tips that can really help you in the initial setup and save you some time in the long run. So it's a super interesting show. I hope you guys enjoy it. Leave any comments, any likes, always appreciated, and we'll get onto the show and his interview with Kim. So again, how are you doing today?



Kim (00:57):



I'm great. How are you today, Charles? Doing good.



Charles (01:00):



Glad to have you on the show. It's



Kim (01:02):



Hi. I appreciate it. Thank you for giving me the time. Yeah.



Charles (01:04):



Yeah. Well, inventory management, I feel like there's something I haven't spoken about very much on the show.
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4 years ago
35 minutes 49 seconds

Business of eCommerce
eCommerce Retargeting Strategies (E146)





Show Notes:



Places to retarget:



* Facebook/Instagram* Google Display* Google Search



Length to Retarget:



* 7 days to start



Visitors to Retarget:



* Visitors no add to cart (last 7 days)* Add to cart with no purchase (last 7 days)* Initiate checkout with no purchase (last 7 days)* Purchase (last 7 days)



Content to retarget



* Visitors no add to cart - Product page or product video* Add to cart with no purchase - Your purchase is waiting* Initiate checkout with no purchase - Coupon with urgency* Purchase - Upsells/cross-sells & support



Sponsors:



* Drip – Get a free demo of Drip using this coupon code!* Spark Shipping – Dropshipping Automation Software



Transcript:



Charles (00:00):



In this episode of The Business of E-Commerce I talk about retargeting strategies for 2020. This is a business of e-commerce episode, 146. [inaudible] Welcome to the business. E-Commerce the show that helps e-commerce retailers start launch and grow the e-commerce business. I'm your host, Charles [inaudible] I'm here today to talk about retargeting strategies. This is a topic that I want you for a while and I've been building. So I wanted to dig into a four-part tale. I'll kind of lay them out different places to retarget the length to retire guest type of visitors, to retarget, and also the content you should use in your retargeting strategy. Also, just note, if you're watching the video currently moving the office right now. So excuse the background, it's a little different today and hopefully I'll be back and have a better set up pretty soon, but let's get started. I want to kind of jump into the first point here, different places to retarget.



Charles (01:04):



So first this is 2020, and currently there's several places where you want to run your retargeting ads and I'll list them in order of where I would start if I was running a new retargeting campaign today. So number one, Facebook, Instagram, it's kind of your social platform. It's the first one. I'd probably choose to start a retargeting campaign. And depending on what creative you use, it's very easy to post it also on Instagram. So that's probably the first place I would just get started with retargeting. Next up the Google display network, Google display is banners. That sort of thing, everything that's not searched, let's call it. That's the general other one. Normally I would not recommend the display network except for retargeting campaign. When you're getting started. The great part is you can spend far less per impression, still get your name out there. You'll still be in front of an audience, but you won't have to spend the same, you know, search CP social CPC display really just gets you a lot of impressions and a lot of brand awareness that you can use to kind of expand your reach.



Charles (02:17):



So that's always,
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5 years ago
18 minutes 25 seconds

Business of eCommerce
6 Tips for Selling on Marketplaces (E143)





Notes:



* Marketplace Examples* Amazon https://sellercentral.amazon.com/* eBay https://ebay.com* Walmart https://supplier.walmart.com/* Category Specific* GunBroker - https://www.gunbroker.com/* Weapon Depot - https://www.weapondepot.com/



Marketplaces can be jet fuel, a fast way to scale or burn your business if you're not ready.



* Optimize the Product Listing* Today quality wins over quantity* No more 'spray and pray'* Spend time researching competitive pricing* Factor in all the costs* Monitor where you rank in the listing* Amazon - Search results then Buy Box* eBay - Search results* Over-invest in Customer Service* Seller reviews are prominently displayed* On Amazon, slow customer service response times are used against you* Nail Fulfillment* Use a 3PL* Never ship late (closely monitored on Amazon)* Follow the rules of the marketplace



Sponsors:



* Drip – Get a free demo of Drip using this coupon code!* Spark Shipping – Dropshipping Automation Software



Transcript:



Charles (00:00):



In this episode of The Businesso eCommerce I talk about tips for selling on marketplaces. This is the Business eCommerce Episode 145.



Charles (00:18):



Welcome to the Business of eCommerce. The show that helps eCommerce retailers start launch and grow the eCommerce business. I'm your host, Charles Palleschi. And I'm here today to talk about some of my tips for selling on marketplaces. So to start off marketplaces, I kind of think of them as jet fuel for any commerce seller, right? A lot of folks are selling on their own Shopify site, their own big commerce, their own Magento site somewhere. And at some point they decide to move their operations over to a marketplace to kind of add that as a way to enhance our augment, the current offering. And this can be done in many different ways. And I see a lot of sellers do this and the ones that do it right, can drastically increase the sales and the ones that kind of aren't ready for it have issues right out of the gate and can really cause actual problems for their business.



Charles (01:11):



So I want to outline a few tips on some do's and don'ts and just things that I've kind of found over time. So, first few marketplace examples. When we're saying marketplaces, we're talking some of the big ones, obviously Amazon, eBay, Walmart, that sort of thing. Also there's some specific marketplaces you'll find for different niches. So clothing has theirs, for instance, firearms, aren't allowed to be sold on some of the larger marketplaces, but there's folks like gun broker weapons, Depot, they have marketplaces just went bash. So even if you're selling a product that maybe can't be sold on Amazon, there usually are other places where it can be sold or just places, for instance, like clothing there's places where community sold better, right. Where folks are actually looking for that sort of product. So I'd always say first, do your research on what marketplaces are available.
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5 years ago
17 minutes 10 seconds

Business of eCommerce
Building Relationships with Customers at Scale (E144)





* Vincent Phamvan* Founder of Vyten Career Coaching



Notes:



* Polish vs Authenticity* About Me, should be about the customers* Storybrand Framework, Don Miller* Ways to talking directly with customers* Call customers directly* Use Instagram Live/Stories* Email is King* SMS will increase in the future* Paul Graham - "Do things that don't scale"* Accelerate your learning* "Get bigger without your customers feeling like you got bigger"



Sponsors:



* Drip – Get a free demo of Drip using this coupon code!* Spark Shipping – Dropshipping Automation Software



Links:




* https://www.vyten.com/* https://www.linkedin.com/in/vphamvan/* https://www.linkedin.com/company/vyten/* https://www.instagram.com/vytenprep/* https://twitter.com/vyten




Transcript:



Charles (00:00):



On this episode of the Business of eCommerce, I talk with Vincent Phamvan, about building relationships with customers at scale. This is a business of eCommerce episode 144.



Charles (00:19):



Welcome to the business. E-Commerce the show that helps eCommerce retailers start launch and grow the eCommerce business. I'm here today with Vincent and we had talking about how to build relationships with customers at scale. And this episode, he has a quote from Paul Graham that I really love that I'm going to link in the show notes. He also gives a list of different ways. You should be talking directly with your customers to get better customer feedback. I think there's some great tips there in this episode. So I will link to those in the show notes, but let's get right into that episode. So Hey Vincent, how you doing today? Hey, I'm good, Charles. Thanks for having me. Yeah. Awesome. To have you on the show, I'm just chatting a bit on the kind of pre show here, but I want to kind of get right into it.



Charles (01:04):



So talking about building relationships with customers at scale, so quick, quickly, a little bit of background, you're the founder of a career coaching platform. That's right. What exactly is that? So career coaching is if I'm looking for a job, that sort of thing, I've kind of switching jobs and you kinda, your platform helps folks do this, that kind of at scale, basically. Yeah, absolutely. So we saw a digital membership to a program that's called Vitan and Vitan helps people grow in their careers. So, you know, the average corporate job posting today gets 250 applications or resumes for every single application. So it's normal for job seekers to be pretty frustrated with the process you think about you're competing. And right now, especially with the pandemic,
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5 years ago
39 minutes 33 seconds

Business of eCommerce
How to Find Manufacturers & Suppliers in Asia (E143)





Kevin UrrutiaFounder of Voy Media



Notes:



* Worked with the TSA for approval* Picked from a catalog* Cost 150k for the molds* The factory recommended other suppliers* Founder factories via Alibaba, AliExpress* How to US port documents -> Panjiva * Looking for high barrier to entry products* Get reviews from bloggers and influences



Sponsors:



* Drip – Get a free demo of Drip using this coupon code!* Spark Shipping – Dropshipping Automation Software



Transcript:



Charles (00:00):



In this episode of a business. E-Commerce I talk with Kevin Urrutia about how to find suppliers in Asia. This is the Business of eCommerce episode 143.



Charles (00:17):



Welcome to the business of eCommerce the show that helps eCommerce retailers start launch and grow their eCommerce business. I'm always Charles Palleschi I'm here today with Kevin Urrutia. Kevin is the founder of Voy media. We just started several eCommerce companies, his most recent company producing luggage. We probably showed it chat about how he went through the process of finding suppliers in Asia to produce the luggage. Super interesting, just talking to Kevin about his whole background process and how we kind of thought through the process of getting this business started. It's very addressing, I think, helpful for anyone just starting off or even someone experienced right at the very end of the show, he also dropped some really helpful, helpful nuggets on what he would do if he was just starting off today. So I think it's well worth listening right to the end. Let's get into the show. Hey Kevin, how you doing today?



Kevin (01:06):



Hey, I'm doing good. How are you



Charles (01:08):



Great to have you on the show. I'm super interested in we're talking about earlier. So about finding suppliers in Asia. But I guess some of your background real quick. So we're talking in 2020. And what do you guys do? So, so luggage currently.



Kevin (01:25):



Yeah. So for tester, we are sound luggages online when we did, so that's a carry on probably the, one of the most proper sizes, but then we pop like maybe eight months ago we released like the other two sizes. The medium wanted to check one. But yeah, for like almost a good year and a half, we only sold the carry on because we didn't have any cash to make the other ones.



Charles (Show more...
5 years ago
37 minutes 1 second

Business of eCommerce
Mixed Vendor Dropshipping (E142)





Sponsors:



* Drip – Get a free demo of Drip using this coupon code!* Spark Shipping – Dropshipping Automation Software



Transcript:



Charles (00:00):



In this episode of the Business of eCommerce I talk about mixed vendor drop shipping. This is a business of eCommerce episode, 142.



Charles (00:17):



Welcome to the business of eCommerce. The show that helps eCommerce retailers start launch and grow a eCommerce business. I'm your host, Charles Palleschi. And I'm going to tell you about mixed vendor drop shipping. What we'll cover in this episode is how to use Mixpanel drop shipping, to beat out your competition in both product, selection and price at the same time. So let's get into us. Today's episode is sponsored by drip, drip. It's a world's first e-commerce CRM and a tool that I personally use for email marketing and automation. Now, if you are running an eCommerce store, you need to have drip a try. And here's why drip offers one-click integrations for both Shopify and Magento. There's robust segmentation, personalization, and revenue dashboards. To give you an overview of how your automation emails are performing. One of my favorite features of drip is the visual workflow builder.



Charles (01:05):



It gives you a super easy way to build out your automation world visually and see the entire process. It lets you get started quickly, but also build very complex automation roles. It's powerful, but also to learn, unlike a lot of email tools that offer the same type of automation to get a demo of drip today, you can go head over to drip.com/boe that's drift.com/b O E. Now onto the show. Often when I'm talking to retailers, they kind of go one of two ways when it comes to drop shipping, they're either working with very large established distributors that have a large breadth of products, or they're working with smaller mom and pop type manufacturers, even just very, very small run tech manufacturers. And that's kind of their decision on how to source products, right? And often it's, you know, one of the other AOV mixed vendor drop shipping is where you take the best of both worlds and combine them.



Charles (02:06):



So you have hair and I've seen some retailers do is very successfully. They work with large distributors. They're able to get a large breadth of products, right? So some of these largest submariners can have thousands, tens of thousands, hundreds of thousands of products. So it allows them to scale up very horizontally and everything in their niche. They can go very wide, have a lot of auxiliary type products, right? So ways to kind of mock up their products cross sells upsells, that sort of thing. So it looks very well at the larger distributors. But when you start combining that with smaller manufacturers, this is kind of the Trek.
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5 years ago
5 minutes 12 seconds

Business of eCommerce
eCommerce tips, tricks, strategies, and tactics to help new and experienced eCommerce retailers start, launch or grow their eCommerce Business. If you like eCommerceFuel, Shopify Master, Tropical MBA, Build My Online Store or eCommerce Momentum, you'll love The Business of eCommerce. Video version, full transcripts, and show notes are available at http://businessofecommerce.fm/