Using Automation to Grow your eCommerce Business (E161)

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Business of eCommerce

Charles Palleschi

161 episodes

6 months ago

eCommerce tips, tricks, strategies, and tactics to help new and experienced eCommerce retailers start, launch or grow their eCommerce Business. If you like eCommerceFuel, Shopify Master, Tropical MBA, Build My Online Store or eCommerce Momentum, you'll love The Business of eCommerce. Video version, full transcripts, and show notes are available at http://businessofecommerce.fm/

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Using Automation to Grow your eCommerce Business (E161)

Business of eCommerce

46 minutes 15 seconds

4 years ago

Using Automation to Grow your eCommerce Business (E161)

* Sam Ovett* Co-Founder of Mobile Pocket Office

Notes:

5 buckets

* Attract* Convert* Fulfill* Delight* Refer

Bio:

Sam Ovett is the Founder of Mobile Pocket Office. Sam is a professional guide turned automation mega nerd, Mobile Pocket Office is leading the way to help new and established businesses augment their human and technological resources to leverage growth and streamline productivity. As a previous professional whitewater kayaker and guide Sam has translated his experience navigating Class V whitewater and mitigating life threatening risks and hazards into the business world. He leads a team of 15 to a profitable bottom line over $1M ARR.

Sponsors:

Spark Shipping

Links:

* https://mobilepocketoffice.com

Transcript:

Charles(00:00):

In this episode of the business. E-Commerce I talk with Sam Ovett about using automation to grow your e-commerce business. This is a business of e-commerce episode, 161. [inaudible] Welcome to the business of e-commerce the show that helps eCommerce retailers start launch and grow their e-commerce business. I'm your host, Chelsea [inaudible]. And I'm gonna tell you what Sam Ovett, Sam is the co-founder mobile pocket office, where they help businesses grow and streamline using automation. I asked Sam on the show today, talk about using automation to grow your e-commerce business. He goes through a five-part framework. They're really segments, where should we auto using automation, some of the best places. And he kind of has a nice nice way of thinking about it in this interview. As you know, I love talking about automation. So I get, you know, don't, it's not often I get to geek out with someone on the same topic. So I had fun talking to Sam Herr, and I think I think this would be good to listen to, and it gets you thinking about where are some places in your business. You can start adding some automation to really improve the customer experience, not just standard chat bots and that sort of thing that take away from experience to really enhance the experiences, what Sam's in here for. So let's get into the show and listen to what he has to say, Hey Sam, how are you doing today?

Sam (01:28):

Good. I'm excited to be here. I'm hoping we can share some stuff that people can dig into and use.

Charles(01:33):

Yeah. I'm excited to dig out about some automation. This is kind of my thing too. So I saw that and I was like, Oh, let's let's chat about this. So yeah. What are you guys? So mobile pocket office just real quick. You guys help folks automate, is it more on the marketing side typically or

Sam (01:53):