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The Intel by Auror: Retail Crime Intelligence Podcast
The Intel by Auror
33 episodes
5 days ago
Let's talk about the future of Retail Crime Intelligence and how leaders around the world are addressing ORC (Organized Retail Crime). From industry trends to peer-to-peer insights, this podcast covers the hottest topics of today with the biggest implications for our future. These talks are hosted by Auror, the platform for retailers focused on preventing crime, reducing loss, and making stores safer. Learn more at auror.co
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Let's talk about the future of Retail Crime Intelligence and how leaders around the world are addressing ORC (Organized Retail Crime). From industry trends to peer-to-peer insights, this podcast covers the hottest topics of today with the biggest implications for our future. These talks are hosted by Auror, the platform for retailers focused on preventing crime, reducing loss, and making stores safer. Learn more at auror.co
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Technology
Episodes (20/33)
The Intel by Auror: Retail Crime Intelligence Podcast
Retail Risk Leicester 2025: The role of innovation in keeping people safe from retail crime and violence

Every day, retail teams face greater risks on the shop floor, and retailers are stepping up with innovation designed to protect them.

In this episode, Ellen Dick, Director of Retail Partnerships at Auror, speaks with Paul Hollowood from Primark, Ben McDonald from Morrisons, and John Ward from Home Bargains about the practical ways innovation is keeping colleagues safe. From intelligence sharing and stakeholder engagement to technology that prevents harm before it happens, the panel shares how collaboration and purpose-driven innovation are building safer retail environments.

In this episode, you’ll learn about:

  • How to balance innovation and risk while protecting people

  • Why stakeholder buy-in determines technology success in retail

  • How actionable intelligence reduces violence and repeat offending

Jump into the conversation:

(00:00) Setting the scene on rising retail violence and the need for innovation

(01:28) Meet the panel: Primark, Morrisons, and Home Bargains share their safety focus

(02:13) Why violence and aggression demand new safety solutions

(03:15) How retailers choose the right innovation partners

(06:29) The toughest part of innovation

(10:06) Building trust and ethical practices around facial recognition

(13:16) Real-world results: reducing violent incidents by 60%

(17:28) What’s next for LP innovation in the next 12 months

Resources:

  • Paul’s LinkedIn – https://www.linkedin.com/in/paul-hollowood-5a29b67a/ 

  • Ben’s LinkedIn – https://www.linkedin.com/in/ben-mcdonald-a6965153/

  • John’s LinkedIn – https://www.linkedin.com/in/john-ward-8003782b/?originalSubdomain=uk 

  • Ellen’s LinkedIn: https://www.linkedin.com/in/ellendick?originalSubdomain=uk 

  • Understand the latest organized retail crime trends: https://www.auror.co/retail-crime-insights-report 

  • Learn more about organized retail crime: https://www.auror.co/organized-retail-crime

  • Retail Secure Conference details: https://rccretailsecure.ca/agenda/

  • Auror’s website: https://www.auror.co/ 

Show more...
5 days ago
22 minutes 8 seconds

The Intel by Auror: Retail Crime Intelligence Podcast
Modern Retail Safety: Leading a Connected Response to Crime

This episode comes from a joint Auror x Axon webinar hosted by the Loss Prevention Foundation (LPF) in August 2025. Auror’s Bobby Haskins brings together Raul Aguilar, Brian Friedman from REI, Seth Hughes from Axon, and Lt. Eugene Kim from the Beverly Hills Police Department to share how connected responses to retail crime are changing what’s possible.

They open up about the toll crime takes on staff, the need for trust across jurisdictions, and the technology that is finally making collaboration faster and evidence more secure. From body-worn cameras to real-time intelligence sharing, the panel shows what happens when partners commit to building safer environments together.

It’s a candid look at the urgency of stopping organized retail crime before it escalates, and a call for retailers and communities to stand united in protecting both employees and customers.

In this episode, you’ll learn about:

  • Why closer partnerships between retailers and law enforcement make stores safer

  • How technology is speeding up evidence sharing and prevention efforts

  • What repeat offenders show us about the rising complexity of retail crime

Jump into the conversation:

(00:00) Brian Friedman, Seth Hughes, Lt. Eugene Kim, and Raul Aguilar introduction

(04:01) How fragmented systems hinder collaboration with law enforcement

(07:40) Raul Aguilar on federal action and Operation Boiling Point

(12:09) Building stronger public-private partnerships through local outreach

(17:55) Deconfliction and why information sharing prevents wasted efforts

(24:28) Transmitting evidence from Auror to FBI in minutes

(26:15) Body-worn cameras changing employee confidence and safety

(35:43) Tracking KPIs and measuring real outcomes from retail crime data

(41:58) Case closed through workflow and retailer police sit-alongs

Resources:

  • Brian’s LinkedIn: https://www.linkedin.com/in/brianbfriedman/ 

  • Seth’s LinkedIn: https://www.linkedin.com/in/seth-hughes-lpc-5474544/ 

  • Raul’s LinkedIn: https://www.linkedin.com/in/raul-o-a-b6bbb1273/

  • Bobby’s LinkedIn: https://www.linkedin.com/in/bobbyhaskins/ 

  • Understand the latest organized retail crime trends: https://www.auror.co/retail-crime-insights-report 

  • Learn more about organized retail crime: https://www.auror.co/organized-retail-crime

  • Retail Secure Conference details: https://rccretailsecure.ca/agenda/

  • Auror’s website: https://www.auror.co/ 

Show more...
1 month ago
47 minutes 42 seconds

The Intel by Auror: Retail Crime Intelligence Podcast
50 in 5: A Movement to Reduce Violence in Retail

A cashier was dragged by her hair. An elderly jewelry store owner was brutally beaten.

This is the reality of retail today, and it’s unacceptable.

Auror’s 50 in 5 mission sets a bold goal: reduce violent retail crime by half within five years. 

In this episode, Auror’s Phil Thomson, Terry Sullivan, Raul Aguilar, and Alaina Kring come together to explain why this mission matters and the collective effort needed to make it happen.

Through their experiences in retail leadership, law enforcement, and partnerships, they bring forward stories from the frontline, examine the role of intelligence and AI in prevention, and underline why communities cannot allow violence in stores to become routine.

This conversation is both a warning and an invitation to act with urgency, because each act of violence leaves scars that statistics can’t measure, and the responsibility to stop it belongs to all of us.


In this episode, you’ll learn about:

  • Why violent retail crime is more than a loss prevention issue

  • How frontline stories fuel the urgency of 50 in 5

  • The role of intelligence and AI in stopping repeat offenders


Jump into the conversation:

(00:00) Phil Thomson, Terry Sullivan, Raul Aguilar, and Alaina Kring introduction

(01:18) Introducing the 50 in 5 mission with Auror

(05:13) Law enforcement and retailers building a coalition of the willing

(09:47) Stories of frontline workers facing violence in stores

(13:42) The reality of organized retail crime and ORC networks

(20:24) Family safety concerns and the myth of petty theft

(26:16) How AI and intelligence are changing crime prevention

(36:48) Facial recognition technology and safeguards for safe adoption

(39:31) Practical takeaways retailers can use to protect communities


Resources:

  • Phil’s LinkedIn: https://www.linkedin.com/in/thomsonphil/

  • Terry’s LinkedIn: https://www.linkedin.com/in/terry-sullivan-lpc-b267937/

  • Raul’s LinkedIn: https://www.linkedin.com/in/raul-o-a-b6bbb1273/

  • Alaina’s LinkedIn: https://www.linkedin.com/in/alaina-kring-cpht-93108390/

  • Understand the latest organized retail crime trends: https://www.auror.co/retail-crime-insights-report 

  • Learn more about organized retail crime: https://www.auror.co/organized-retail-crime

  • Retail Secure Conference details: https://rccretailsecure.ca/agenda/

  • Auror’s website: https://www.auror.co/ 

Show more...
2 months ago
42 minutes 46 seconds

The Intel by Auror: Retail Crime Intelligence Podcast
Voices in Loss Prevention: A Conversation with bp's Karen & Iona

In the first episode of our Women in LP ‘25 series, bp UK’s Karen Warwick and Iona Blake join Auror’s Ellen Dick for a powerful conversation on what empathy looks like in loss prevention leadership.

They reflect on how their experiences with disability and neurodiversity influence how they lead and support others. Their approach to safety goes beyond procedures. It’s built on care, trust, and a willingness to understand the people behind the behavior. By challenging assumptions and staying close to the frontline, they’re helping create retail environments where everyone feels protected.

This is an honest look at how leadership grounded in empathy can change the way we respond to harm.

In this episode, you’ll learn about:

  • How empathy and inclusion improve safety outcomes in LP

  • New ways to think about crime prevention through a human lens

  • The need to be open about personal challenges and turn them into strengths

Jump into the conversation:

(00:00) Karen Warwick & Iona Blake introductions

(03:56) Frontline teams as the heart of customer connection

(04:44) How retail security became more open and collaborative

(07:40) Adapting leadership styles with different personalities

(13:47) Working through professional challenges with disability

(16:18) The power of empathy in diffusing customer confrontations

(22:46) Women breaking barriers in retail security

(27:02) What a real safety culture looks like

(31:20) Building trust through feedback and technology

Resources:

  • Ellen’s LinkedIn: https://uk.linkedin.com/in/ellendick

  • Karen’s LinkedIn: https://www.linkedin.com/in/karen-warwick-60263617b/

  • Iona’s LinkedIn: https://www.linkedin.com/in/iona-blake-38ba844/

  • Understand the latest organized retail crime trends: https://www.auror.co/retail-crime-insights-report 

  • Learn more about organized retail crime: https://www.auror.co/organized-retail-crime

  • Retail Secure Conference details: https://rccretailsecure.ca/agenda/

  • bp’s website: https://www.bp.com/

Show more...
4 months ago
34 minutes 24 seconds

The Intel by Auror: Retail Crime Intelligence Podcast
Driving Down Retail Violence with Collaboration and Actionable Intelligence

In loss prevention and beyond, there’s a lot of talk about topics like data analytics, intelligence, and connecting the dots. LP leaders must be able to go below the surface-level messaging and know how to take action for their communities. What do collaboration and dot connection look like at scale? What do these actually require? 

In this episode, leaders from CVS, Meijer, and Auror share the strategies they’re using to build an intelligence-led response. They discuss how teams are utilizing shared platforms to respond to threats in real-time. With the help of machine learning and image recognition, investigators are accelerating casework and building trust with law enforcement at scale.

Collaboration is at the core of modern loss prevention. By shifting from reporting to prevention and from siloed efforts to shared accountability, these teams are driving safer stores and faster outcomes.

After this episode, you’ll walk away with a clear picture of what it takes to lead a modern, proactive, and community-first LP strategy.

In this episode, you’ll learn about:

  • How leading retailers build strong networks across regions and roles

  • What makes collaborative investigations effective at scale

  • The role of AI and responsible tech in modern LP work

Jump into the conversation:

(00:00) Introductions

(04:51) How CVS and Meijer structure investigations teams

(06:46) What’s changed in retail crime since 2020

(08:44) Responding to rising aggression with smarter tools

(10:05) How LP leaders handle shifting priorities

(13:14) Building law enforcement trust through shared intelligence

(15:45) Prioritizing cases with real-time data and tech

(17:41) How Connect the Dots works

(21:40) Change management challenges with new LP platforms

(26:44) What responsible AI looks like in LP

(28:42) Three steps to reduce violent retail crime

(32:53) Inside Auror’s 50 in 5 mission

Resources:

  • Matt’s LinkedIn: https://www.linkedin.com/in/mcsorkin/ 

  • Ben’s LinkedIn: https://www.linkedin.com/in/brendan-ben-dugan-cfi-7149a825/ 

  • Tanya’s LinkedIn: https://www.linkedin.com/in/tanyanjohnson/ 

  • Ryan’s LinkedIn: https://www.linkedin.com/in/ryan-themm-lpc-4859889/ 

  • Terry’s LinkedIn: https://www.linkedin.com/in/terry-sullivan-lpc-b267937/ 

  • Understand the latest organized retail crime trends: https://www.auror.co/retail-crime-insights-report 

  • Learn more about organized retail crime: https://www.auror.co/organized-retail-crime

  • Retail Secure Conference details: https://rccretailsecure.ca/agenda/

  • CVS Health’s website: https://www.cvshealth.com/ 

  • Meijer’s website: https://www.meijer.com/ 

Show more...
4 months ago
51 minutes 35 seconds

The Intel by Auror: Retail Crime Intelligence Podcast
From Intelligence To Prevention: How Top LP Leaders Use Insights To Stop Crime

In this episode of the Retail Crime Intelligence Podcast, Jon Briegel moderates a live Retail Secure Conference panel with Daryl Blackmore, Director of Loss Prevention at Rexall, and Dave Cheema, Director of Asset Protection at Best Buy Canada. They discuss how top Canadian retailers are turning insights into action. They share the technologies and strategies that help their teams stay ahead of repeat offenders and ORC groups.

Dave and Daryl reflect on what’s changed since adopting Auror’s platform, from improved reporting at the store level to tighter collaboration with law enforcement. They share examples of how structured data is being used not just to react, but to prevent incidents altogether. The conversation also touches on privacy hurdles, internal buy-in, and how empowering employees has made a measurable difference in safety and outcomes.

In this episode, you’ll learn:

  • How feedback loops help store teams stay engaged

  • The role real-time data plays in stopping repeat offenders

  • What it takes to implement new LP tech across large organizations

Jump into the conversation:

(00:00) Daryl Blackmore & Dave Cheema introductions

(03:31) Enhanced store-level reporting through tech

(08:18) Spotting offenders early to de-escalate incidents

(13:26) Common roadblocks when implementing new technology

(18:33) Tech to combat ORC and its future developments

(23:41) Investigations built on stronger data

(34:10) Collaboration with other retailers to stop crime

Show more...
6 months ago
38 minutes 2 seconds

The Intel by Auror: Retail Crime Intelligence Podcast
The State of Organized Retail Crime (ORC) in Canada with Sean Sportun

In this episode of the Retail Crime Intelligence Podcast, Sean Sportun, Chair of Toronto Crime Stoppers, sits down with Jon Briegel, Senior Retail Partnerships Manager at Auror, to discuss the rising threat of organized retail crime (ORC) in Canada. They explore why collaboration, data, and public awareness are essential to combating ORC.

Sean shares his insights from the front lines, highlighting how organized theft is driving up shrink and putting communities and employees at risk. He and Jon also discuss the link between property crime and violent crime and the changes needed in retail operations to tackle this growing issue.

In this episode, you’ll learn about:

  • The challenges retailers face when combating ORC in Canada

  • The role of data in identifying and solving retail crime problems  

  • How community education can help disrupt the stolen goods supply chain

Jump into the conversation:

(00:00) Introducing Sean Sportun

(02:03) The growing issue of retail crime in Canada 

(09:45) Why law enforcement alone can’t solve ORC

(13:12) Buyer beware: health and legal risks of stolen goods

(14:59) Combatting ORC through data, analytics, and collaboration

Resources:

  • Jon’s LinkedIn: https://www.linkedin.com/in/jon-briegel-b7922040/ 

  • Sean’s LinkedIn: https://www.linkedin.com/in/seansportun/

  • Understand the latest organized retail crime trends: https://www.auror.co/retail-crime-insights-report 

  • Learn more about organized retail crime: https://www.auror.co/organized-retail-crime

  • Toronto Crime Stopper’s website: https://www.222tips.com/

Show more...
7 months ago
21 minutes 22 seconds

The Intel by Auror: Retail Crime Intelligence Podcast
Growing Leaders in Loss Prevention with Cassandra Brown

In this episode of the Retail Crime Intelligence Podcast, Cassandra Brown, Group Director of Enterprise Security - Transformation & Support at Walmart, sits down with Bobby Haskins, Auror SVP of Customer and former AP/LP manager at Target, to talk about leadership development in loss prevention.

Cassandra shares how her approach to leadership has evolved — both in shaping her own career and in mentoring the next generation of LP professionals. She and Bobby explore the mindset shifts happening in the industry, from prioritizing personal success to focusing on team growth. They also discuss the challenges of developing strong leadership in a field where adaptability, trust, and communication are just as important as security strategy.

In this episode, you’ll learn about:

  • The power of surrounding yourself with people who challenge and push you to grow

  • How to embrace feedback as a tool for growth, even when it’s uncomfortable

  • How proactive communication with key stakeholders leads to better buy-in and stronger results

Jump into the conversation:

(00:00) Introducing Cassandra Brown

(02:19) Work-life balance and leadership as a “boy mom”

(06:45) From part-time job to 15 years at Walmart

(09:21) Why strong mentors shape career decisions

(12:04) Leadership principles that drive career growth

(17:35) How to adjust leadership styles for different teams

(24:28) Building trust: the key to high-performing teams

(28:30) The role of feedback in leadership development

(34:39) The mindset shift from self-betterment to team empowerment

(42:41) The power of proactive communication in loss prevention

Resources:

  • Cassandra’s LinkedIn: https://www.linkedin.com/in/cassandra-brown-724b8a233//

  • Walmart’s website: https://www.walmart.com/

  • Situational Leadership course: https://www.udemy.com/course/situational-leadership-basic/

Show more...
7 months ago
47 minutes 22 seconds

The Intel by Auror: Retail Crime Intelligence Podcast
LP Innovation in 2025 with Mike Lamb

In this episode of The Intel, Terry Sullivan sits down with Auror advisor Mike Lamb, whose career spans four decades leading asset protection at The Home Depot, Walmart, and Kroger. 

Terry and Mike discuss the evolving priorities in retail safety, shifting from shrink management to addressing rising violence and organized retail crime as well. They also discuss innovative solutions like body-worn cameras and license plate recognition to enhance store security without disrupting the customer experience. 

Lastly, they discuss the importance of collaboration between retailers and law enforcement, powered by Auror’s secure intelligence-sharing tools.

In this episode, you’ll learn about:

  • The benefits of integrating technologies like body-worn cameras and license plate recognition

  • The importance of creating secure environments for data-sharing and investigations

  • How talk-to-text technology simplifies incident reporting in retail

Jump into the conversation:

(00:00) Introducing Mike Lamb

(03:25) The shift from shrink management to safety as a priority​

(07:10) The rising adoption of body-worn cameras in retail

(15:18) Collaboration and integration for increased safety

(24:20) Talk-to-text reporting for retailers

(29:31) Tips to prepare for the NRF Retail’s Big Show

Resources:

  • Terry’s LinkedIn: https://www.linkedin.com/in/terry-sullivan-lpc/

  • Auror’s website: https://www.auror.co/

Show more...
9 months ago
32 minutes 41 seconds

The Intel by Auror: Retail Crime Intelligence Podcast
Retail's Most Wanted replay: next-gen solutions for addressing ORC

Bobby Haskins, SVP of Customer at Auror, recently joined Marty Carpenter on Retail’s Most Wanted. Bobby and Marty discussed how Auror’s platform helps retailers report, solve, and prevent organized retail crime (ORC).

Bobby shares insights on the top 10% of offenders responsible for the majority of retail loss and violence and how data-driven strategies, like license plate recognition, can help retailers protect their stores. They also explore success stories, the importance of collaboration with law enforcement, and the future of crime prevention technology.  

In this episode, you’ll learn about:

  • How Auror’s platform helps retailers prevent and solve organized retail crime

  • The importance of collaboration between retailers and law enforcement in building cases

  • Why focusing on the top 10% of offenders can significantly improve store security   

Jump into the conversation:

(00:00) An introduction to the episode with Bobby Haskins

(01:09) Strategies to prevent retail crime

(03:48) How to identify repeat offenders  and manage violent behavior

(06:37) The role of store managers in crime prevention

(08:22) License plate recognition for retailers

(09:49) Auror’s platform for law enforcement

(10:46) Future of retail crime prevention and collaboration

Resources:

  • Marty’s LinkedIn: https://www.linkedin.com/in/martycarpenter/

  • Bobby’s LinkedIn: https://www.linkedin.com/in/bobbyhaskins/

  • Auror’s website: https://www.auror.co/

  • Retail’s Most Wanted website: https://www.retailsmostwanted.com/

Show more...
1 year ago
12 minutes 31 seconds

The Intel by Auror: Retail Crime Intelligence Podcast
To build or to buy? Exploring Sunk Cost Fallacy

In this episode of the Retail Crime Intelligence Podcast, host Bobby Haskins and Rhod Thomas, Auror’s Chief Customer and Commercial Officer, discuss whether companies should develop their own software or buy existing solutions.

Aside from the financial cost, Rhod gives insights into what organizations must consider before deciding. Bobby and Rhod share industry examples and ways to overcome the sunk cost fallacy that leaders tend to face. 

This episode explores the best time to develop in-house solutions and when it’s more advantageous to collaborate or purchase from external providers.


Jump into the conversation:

(00:00) An introduction to the episode with guest Rhod Thomas

(05:05) Auror's impact on crime prevention and safety

(08:08) A decision-making process for building or buying software

(16:21) How the sunk cost fallacy affects all businesses

(18:42) Why you should fail fast and learn from your mistakes

(23:24) The cost of building an in-house solution 

(25:54) Why you should consider the pace of technological advancement 


Resources:

  • Rhod’s LinkedIn: https://www.linkedin.com/in/rhodrithomasnz

  • Bobby’s LinkedIn: https://www.linkedin.com/in/bobbyhaskins/

  • Auror’s website: https://www.auror.co/

Show more...
1 year ago
31 minutes 19 seconds

The Intel by Auror: Retail Crime Intelligence Podcast
Live from Auror: emerging trends in crime intelligence

Join Auror leaders from the North American customer team as they discuss the latest insights in loss prevention and law enforcement. As industry advocates with deep experience in LP and law enforcement themselves, they’ll dive into the trends and themes they’re observing at events and in customer conversations.


In this episode, you’ll learn about:

  • The challenges and opportunities the retail industry faced in 2024

  • How Auror’s network effect is helping retailers identify and respond to repeat offenders more effectively

  • What the future of retail crime prevention looks like with Auror’s next-gen initiatives


Jump into the conversation:

(00:00) An introduction to the Auror team

(03:00) Recent trade shows and Auror's growing presence

(04:34) How license plate recognition aids law enforcement 

(09:18) Solving organized retail crime through cross-collaboration

(13:37) Empowering customers to combat retail crime through data

(17:42) Inside Auror’s next-gen room at RILA

(21:54) The ease of voice-to-text reporting 

Show more...
1 year ago
26 minutes 47 seconds

The Intel by Auror: Retail Crime Intelligence Podcast
Introducing Suggested Investigations by Auror: Mandy Neal, Senior Product Manager

On this special episode of The Retail Crime Intelligence Podcast, Alaina chats with Mandy Neal, Senior Product Manager at Auror, about the newly released Suggested Investigations solution. Mandy works on the Investigate stream at Auror, a product within Auror’s Retail Crime Intelligence platform. Alaina and Mandy introduce Suggested Investigations by going through how it works, who it’s for, and the process that led to this release – pairing Mandy’s product expertise with Alaina’s industry perspective as a senior leader across LP and law enforcement.

Stay up to date with Auror’s continual innovation: https://www.auror.co/whats-new

Jump into the conversation:

[00:00] Introduction to The Retail Crime Intelligence Podcast with guest Mandy Neal

[05:32] New data science features Suggested Investigations

[06:57] How customers save time with Suggested Investigations

[10:13] Product managers value customer feedback for problem-solving, designing, testing, and refining solutions

Show more...
1 year ago
13 minutes 3 seconds

The Intel by Auror: Retail Crime Intelligence Podcast
Law enforcement insights: Police Chief Eric Clifford, Schenectady (NY)

On this episode of The Retail Crime Intelligence Podcast, Rob Wolf (Auror) talks with Police Chief Eric Clifford (Schenectady, NY) about connecting and collaborating across organizations and teams to make communities safer.

They cover everything from Chief Clifford’s career journey to lessons learned as a law enforcement leader – they also dive into the current state of community crime, retail’s role in that, and how leaders like Chief Clifford are addressing it in the US.

Eric Clifford is the Police Chief for Schenectady, the county seat of Schenectady County in Eastern New York. Chief Clifford is a certified Crisis Negotiator, Zone Five Regional Police Academy instructor, the former call-out coordinator for the Peer Support team, and trained as a bicycle police officer. He is also on the board of directors for the Zone Five Regional Police Academy and the Capital Region Crime Analysis Center.

Jump into the conversation:

[00:00] An introduction to Police Chief Eric Clifford

[07:55] Efforts to recruit and diversify the police force ongoing

[10:29] Shifting police mindset and building community trust through outreach programs

[15:37] The importance of addressing theft for community welfare

[21:31] County meeting discusses quarterly assessments, active shooter training, and emerging technology

[25:12] How partnerships help reduce crime and poverty in the community

[26:27] Expressing gratitude for community safety efforts, partnership, learning, and podcast participation

Resources:

  • Erics’s LinkedIn: https://www.linkedin.com/in/eric-s-clifford-40849a14/

  • Rob’s LinkedIn: https://www.linkedin.com/in/rpwolf/

  • Auror’s website: https://www.auror.co

Show more...
1 year ago
26 minutes 55 seconds

The Intel by Auror: Retail Crime Intelligence Podcast
Bridging the crime intelligence gap for public safety: Rob Wolf

We recently announced that public safety technology leader, Rob Wolf, joined Auror as Senior Director of Public Safety Solutions. 

On this episode, Rob joins the podcast to discuss all things law enforcement and public safety technology, diving into his interesting career background and entrepreneurial journey in this space. 

Prior to joining Auror, Rob led a company focused on building 911/CAD and RMS systems for small and mid-sized agencies. He is also the founder and former president of a software company that helped manage large-scale national security events and disasters, once recognized as Microsoft Partner of the Year.

Jump into the conversation:

[00:00] An introduction to Rob

[05:39] Rob’s career journey

[12:39] How retail crime rings impact us all financially

[14:25] Technology in law enforcement streamlines data for officers, aiding crime-fighting

[18:38] Auror focuses on bringing retail crime capabilities to law enforcement through license plate recognition

[20:44] Why a career is about people and teams

Resources:

  • Rob’s LinkedIn: https://www.linkedin.com/in/rpwolf/
  • Alaina’s LinkedIn: https://www.linkedin.com/in/alaina-kring-cpht-93108390/
  • Auror’s website: https://www.auror.co/
Show more...
1 year ago
21 minutes 38 seconds

The Intel by Auror: Retail Crime Intelligence Podcast
LPF webinar: Connecting public safety to stop crime and violence

Join public safety and law enforcement veterans, Rob Wolf and Raul Aguilar, as they discuss the future of crime intelligence and answer questions from the crowd in this previously recorded LPF webinar.

Raul Aguilar is the Senior Director of Law Enforcement Partnerships at Auror. Prior to joining Auror, Raul served as the Deputy Assistant Director for the Countering Transnational Organized Crime, Financial and Fraud Division for Homeland Security Investigations (HSI) – the principal investigative component of the U.S. Department of Homeland Security (DHS).

Rob Wolf is the Senior Director of Public Safety Solutions at Auror. Prior to joining Auror, Rob led a company focused on building 911/CAD and RMS systems for small and mid-sized agencies. He is also the founder and former president of a software company that focused on helping manage large-scale national security events and disasters, once recognized as Microsoft Partner of the Year.

Jump into the conversation:

[00:0] Discussing the nexus between retail and law enforcement

[07:00] Rob Wolf’s background 

[10:13 How disruptive technology will impact law enforcement operations

[20:28] How retail crime poses challenges for law enforcement

[23:54] Law enforcement success story in Midwest fusion center

[31:12] Retailers can now easily send reports/evidence to law enforcement

[34:50] How retailers and police collaborate to combat crime

Show more...
1 year ago
36 minutes 35 seconds

The Intel by Auror: Retail Crime Intelligence Podcast
Unlocking better law enforcement outcomes for retailers: Raul Aguilar

We recently announced that criminal investigations senior leader Raul O. Aguilar joined Auror as Senior Director of Law Enforcement Partnerships. On this episode, Raul joins the podcast to talk all things law enforcement and retailer collaboration – specifically how we can help strengthen those relationships, improve investigations, and drive safer outcomes. 

Prior to joining Auror, Raul served as the Deputy Assistant Director for the Countering Transnational Organized Crime, Financial and Fraud Division for Homeland Security Investigations (HSI) – the principal investigative component of the U.S. Department of Homeland Security (DHS).


Jump into the conversation:

[05:42] Raul’s background

[09:25] A dive into Homeland Security Investigations

[13:32] HSI research shows organized retail crime expansion

[17:53] Raul’s transition to a new role

[21:55] Learning from retailers and law enforcement networks

[25:06] Building partnerships to enhance law enforcement capabilities

[27:26] Closing statements 


Resources:

  • Raul’s LinkedIn: https://www.linkedin.com/in/raul-o-a-b6bbb1273/
  • Bobby’s LinkedIn: https://www.linkedin.com/in/bobbyhaskins/
  • Auror’s website: https://www.auror.co/
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1 year ago
29 minutes 48 seconds

The Intel by Auror: Retail Crime Intelligence Podcast
LPF webinar: LPR strategy session with Auror and Axis

Bobby Haskins (Auror) recently joined James Stark (Axis) on an LPF webinar about all things License Plate Recognition (LPR). Topics included how to integrate LPR into your existing safety strategy, technology considerations, and possible misconceptions about its use by retailers.


Jump into the conversation:

00:00 People, not vehicles, drive crime

04:21 The importance of people linking in retail investigations

06:24 How to create a safe environment for customers and employees

11:09 How cameras provide multipurpose intelligent data

12:56 Auror provides vehicle data for intelligence and security

21:09 Auror automates a vehicle interest list, boosting efficiency

30:08 How to ensure thorough camera coverage in high-traffic areas


Resources:

  • James’s LinkedIn: https://www.linkedin.com/in/james-stark-64400415/
  • Bobby’s LinkedIn: https://www.linkedin.com/in/bobbyhaskins/
  • Auror website: https://www.auror.co/
  • Axis website: https://www.axis.com/en-us
  • LPF website: https://www.yourlpf.org/
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1 year ago
36 minutes 52 seconds

The Intel by Auror: Retail Crime Intelligence Podcast
Exploring the future of Retail Crime Intelligence

Auror recently introduced an expanded product range to its Retail Crime Intelligence platform to help retailers and law enforcement reduce crime, loss, and violence.

In this episode, Tanya Johnson, Chief Product Officer at Auror, and Heather Legg, Director of Product at Auror, share how they use customer feedback and collaboration as a driving force in developing and improving their technology.

With an emphasis on responsible tech and AI, machine learning enhancements, and LPR, we are given a glimpse into the future of Auror for 2024 and beyond.


Resources:

  • Tanya’s LinkedIn: https://www.linkedin.com/in/tanyanjohnson/?originalSubdomain=nz
  • Heather Legg’s LinkedIn: https://www.linkedin.com/in/heather-legg/
  • Bobby’s LinkedIn: https://www.linkedin.com/in/bobbyhaskins/
  • Auror’s website: https://www.auror.co/
  • Read the full release and product descriptions: https://www.auror.co/the-intel/retail-crime-intelligence-platform


In this episode, you’ll learn:

  • How AI and machine learning can better serve retail partners and enhance harm reduction strategies
  • How Auror is committed to the responsible development and use of technology
  • Auror’s vision for 2024 and beyond


Jump into the conversation:

(1:17) An introduction to Tanya Johnson

(01:40) An introduction to Heather Legg

(04:36) How Auror is technology agnostic, allowing flexibility

(07:40) Utilizes customer feedback as its greatest input

(15:37) Emphasizing human involvement, privacy, and trust in technology

(20:46) Benefits, integrated modules, identifying loss using intel, AI, and machine learning

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1 year ago
32 minutes 27 seconds

The Intel by Auror: Retail Crime Intelligence Podcast
Safer stores with advanced LPR: Bobby Haskins on TalkLP Podcast

Originally recorded on TalkLP Podcast, host Amber Bradley sits down with Bobby Haskins, Vice President of Retail Partnerships at Auror to talk critical technology that helps keep employees and customers safe: License Plate Recognition (LPR). 

Most practitioners don’t know that Auror has this technology and Bobby clears up why that is — and many other insights on industry trends. Although this may be new for the folks in the United States — this technology isn’t a new venture for Auror.  Hear how long Auror has been doing this and why they are considered an expert in this field.

Resources:

TalkLP Podcast: https://www.talklpnews.com/talking-lpr-tech-with-auror/

Auror LPR: https://www.auror.co/product/lpr

Jump into the conversation:

[06:21] Intelligence is key to retail success

[13:30] Addressing privacy concerns in license plate recognition

[16:50] How a vehicle of interest list automation saves retailers time

[20:07] How to enhance surveillance with license plate recognition technology

[24:02] Measuring customer satisfaction with Net Promoter Score

[27:48] An LPR success story

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1 year ago
31 minutes 40 seconds

The Intel by Auror: Retail Crime Intelligence Podcast
Let's talk about the future of Retail Crime Intelligence and how leaders around the world are addressing ORC (Organized Retail Crime). From industry trends to peer-to-peer insights, this podcast covers the hottest topics of today with the biggest implications for our future. These talks are hosted by Auror, the platform for retailers focused on preventing crime, reducing loss, and making stores safer. Learn more at auror.co