
A cashier was dragged by her hair. An elderly jewelry store owner was brutally beaten.
This is the reality of retail today, and it’s unacceptable.
Auror’s 50 in 5 mission sets a bold goal: reduce violent retail crime by half within five years.
In this episode, Auror’s Phil Thomson, Terry Sullivan, Raul Aguilar, and Alaina Kring come together to explain why this mission matters and the collective effort needed to make it happen.
Through their experiences in retail leadership, law enforcement, and partnerships, they bring forward stories from the frontline, examine the role of intelligence and AI in prevention, and underline why communities cannot allow violence in stores to become routine.
This conversation is both a warning and an invitation to act with urgency, because each act of violence leaves scars that statistics can’t measure, and the responsibility to stop it belongs to all of us.
In this episode, you’ll learn about:
Why violent retail crime is more than a loss prevention issue
How frontline stories fuel the urgency of 50 in 5
The role of intelligence and AI in stopping repeat offenders
Jump into the conversation:
(00:00) Phil Thomson, Terry Sullivan, Raul Aguilar, and Alaina Kring introduction
(01:18) Introducing the 50 in 5 mission with Auror
(05:13) Law enforcement and retailers building a coalition of the willing
(09:47) Stories of frontline workers facing violence in stores
(13:42) The reality of organized retail crime and ORC networks
(20:24) Family safety concerns and the myth of petty theft
(26:16) How AI and intelligence are changing crime prevention
(36:48) Facial recognition technology and safeguards for safe adoption
(39:31) Practical takeaways retailers can use to protect communities
Resources:
Phil’s LinkedIn: https://www.linkedin.com/in/thomsonphil/
Terry’s LinkedIn: https://www.linkedin.com/in/terry-sullivan-lpc-b267937/
Raul’s LinkedIn: https://www.linkedin.com/in/raul-o-a-b6bbb1273/
Alaina’s LinkedIn: https://www.linkedin.com/in/alaina-kring-cpht-93108390/
Understand the latest organized retail crime trends: https://www.auror.co/retail-crime-insights-report
Learn more about organized retail crime: https://www.auror.co/organized-retail-crime
Retail Secure Conference details: https://rccretailsecure.ca/agenda/
Auror’s website: https://www.auror.co/