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The Health/Tech Edge
Productive Edge
26 episodes
3 days ago
The Health/Tech Edge podcast explores the latest developments and innovations in healthcare technology. Join us as we interview industry experts, healthcare providers, and patients to uncover how technology is transforming the healthcare industry. From the latest advances in AI and machine learning to the impact of digital health on patient care, The Health/Tech Edge covers a wide range of topics and offers insights into the future of healthcare. Stay up-to-date on the latest trends and developments in health tech.
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Technology
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All content for The Health/Tech Edge is the property of Productive Edge and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
The Health/Tech Edge podcast explores the latest developments and innovations in healthcare technology. Join us as we interview industry experts, healthcare providers, and patients to uncover how technology is transforming the healthcare industry. From the latest advances in AI and machine learning to the impact of digital health on patient care, The Health/Tech Edge covers a wide range of topics and offers insights into the future of healthcare. Stay up-to-date on the latest trends and developments in health tech.
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Technology
Episodes (20/26)
The Health/Tech Edge
What If AI Could Catch Heart Failure Before It Happens?

Most heart failure is discovered too late. Chris Darland, CEO of Peerbridge Health, joins Health/Tech Edge to talk about how AI and advanced signal processing are making early heart screening simple, fast, and accessible.

Hear how Peerbridge’s wearable ECG brings hospital-grade diagnostics into primary care—and what this means for preventing heart disease before symptoms ever start.

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3 days ago
27 minutes 53 seconds

The Health/Tech Edge
Reimagining Women's Health Through an AI Virtual Team That Never Sleeps

Kirsten Karchmer has helped more than 10,000 couples improve fertility outcomes. Now, she’s scaling that expertise through Conceivable—an AI-powered care team that combines medical insight, emotional intelligence, and constant support. In this conversation with Mike Moore, she explains how AI can personalize women’s health care, close gaps traditional medicine misses, and build trust in a digital age.

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2 weeks ago
31 minutes 52 seconds

The Health/Tech Edge
How AI Could Finally Fix Healthcare’s Broken System

James Wallace, advisor, board member, and senior researcher at Harvard Business School, joins HealthTech Edge to talk about how AI can make healthcare work better — not years from now, but today.

In this episode, James and Mike explore how AI is reducing waste, improving decisions, and reshaping care from the inside out. They discuss the leapfrog potential of precision medicine, the promise of pharmacogenomics, and the coming democratization of health data.

It’s a grounded, forward-looking conversation about how AI can help healthcare leaders cut costs, improve outcomes, and rebuild trust between doctors and patients.

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3 weeks ago
34 minutes 10 seconds

The Health/Tech Edge
AI vs. Claim Denials: How Gabeo Is Helping Providers Recover Millions

In this episode of The Health/Tech Edge, Mike Moore sits down with Michael Riley, co-founder and Chief Product Officer at Gabeo, to talk about one of healthcare’s biggest hidden problems: claim denials.

Michael shares how Gabeo uses purpose-built agentic AI—not repackaged chatbots—to identify, prevent, and reverse denials in real time. With proven ROI as high as 40x, their platform helps providers recover revenue they were ready to write off.

They cover:

  • Why denials were Gabeo’s first AI use case

  • How their system works with zero integrations

  • What they’ve learned from payer-specific denial patterns

  • The real workforce impact of automation in rev cycle ops

  • Advice for healthcare leaders evaluating AI today

If you're looking to reduce waste, increase efficiency, and get paid for the care you deliver, this one's worth your time.

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2 months ago
26 minutes 19 seconds

The Health/Tech Edge
Mid-Year Check-In: AI in Healthcare with Raheel Retiwalla

In this episode of Health Tech Edge, Mike Moore sits down with Raheel Retiwalla, Chief Strategy Officer at Productive Edge, for a late mid-year check-in on AI in healthcare. Raheel shares what he’s hearing from healthcare leaders on both the payer and provider side — from the drive for measurable ROI and responsible AI to the challenge of too many point solutions.

They discuss the four core functions AI can play in healthcare workflows, how Productive Edge’s 50+ AI accelerators are helping organizations reimagine operations, and why payers focus on integration strategy while providers look to extend their EHR with point solutions and CRM-driven engagement.

Raheel also walks through real-world examples, including a pre-visit face sheet generator for care managers and revenue integrity optimization for providers, and offers practical guidance on building a unified AI strategy, prioritizing use cases, and delivering quick wins in weeks, not years.

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2 months ago
32 minutes 5 seconds

The Health/Tech Edge
Ethics Isn’t Extra: How to Measure AI Risk and ROI in Healthcare

In this episode of Health/Tech Edge, Mike Moore talks with Shannon Kennedy, Chair of the Healthcare Group at The Digital Economist and a Healthcare Strategy Advisor at Productive Edge. They explore what “ethical AI ROI” really means—and why it matters now more than ever in healthcare.

This isn’t about theory. It’s about recognizing that AI done wrong has real costs: compliance failures, reputational damage, and operational risk. Shannon shares examples from the front lines—staffing models, patient privacy, and vendor pilot projects—and breaks down how leaders can use the metrics they already have to track both impact and risk.

If you're a healthcare executive wondering how to connect responsible AI with business value, this episode gives you a simple starting point—and a few cautionary tales to avoid.

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2 months ago
26 minutes 34 seconds

The Health/Tech Edge
Scaling AI Agents in Healthcare: Google Cloud’s Approach to Responsible Innovation

Jessica Richmond, Head of AI Go-to-Market for Healthcare and Life Sciences at Google Cloud, joins The Health/Tech Edge to discuss how health systems and payers are moving beyond isolated use cases and building scalable AI agent platforms. In this episode, we talk about:

  • Why improving the patient and provider experience is driving AI adoption

  • What Google’s Agentspace platform offers for governance, security, and rapid deployment

  • Key agent use cases in claims, patient readiness, sepsis prevention, and administrative automation

  • How to think about AI platform strategy versus point solutions

  • Practical advice for leaders who are stuck or hesitant to move forward

Whether you're just getting started or already deep into AI strategy, this conversation offers clear direction for building with purpose—and speed.

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3 months ago
16 minutes 54 seconds

The Health/Tech Edge
Driving Action and Efficiency in Hospital Operations with AI Agents

In this episode, Toryn Slater from Qventus, Inc joins us to talk about how health systems are moving from systems of record to systems of action — using AI operational assistants to reduce administrative burden, improve patient flow, and help care teams work at the top of their license. We cover real-world examples across inpatient care, perioperative services, and pre-admission testing — and why relieving below-license work is key to improving operations and outcomes.

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3 months ago
29 minutes 22 seconds

The Health/Tech Edge
ROI or Bust: How to Measure the Real Value of AI in Healthcare

AI is everywhere in healthcare, but how do you know if it’s actually delivering results?


Join us as Adam Block, PhD, founder of Charm Economics, shares how health plans, providers, and health tech companies can build real ROI models for AI and digital health investments.


We’ll cover:

✅ What counts as ROI and what doesn’t

✅ Why AI scribes are a true breakthrough

✅ The prior auth “arms race” between payers and providers

✅ Practical advice for healthcare execs making AI investment decisions


If you work in healthcare strategy, finance, or innovation, this one’s for you.

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4 months ago
33 minutes

The Health/Tech Edge
The Secret to Unlocking AI in Healthcare? Smarter Task Management

AI cannot fix broken workflows. Smarter task management helps healthcare organizations build the foundation they need to truly leverage AI and automation.

In this session, we'll talk with Michael Docktor, MD, pediatric gastroenterologist, health tech innovator, and CEO of Dock Health, about how better task management leads to workflow excellence, operational productivity, and AI readiness.

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4 months ago
24 minutes 50 seconds

The Health/Tech Edge
From Data to Action: Building Healthcare AI Agents with Snowflake

AI agents are starting to make a real impact in healthcare, but most organizations are still figuring out how to move from idea to execution. In this episode, host Mike Moore talks with Raheel Retiwalla from Productive Edge and Murali Gandhirajan, Global Healthcare CTO at Snowflake, about what it takes to build and deploy AI agents that solve real problems. They cover common use cases, what’s driving adoption, how Snowflake’s platform supports secure, scalable AI, and what to watch for in the year ahead.

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5 months ago
25 minutes 24 seconds

The Health/Tech Edge
Governance, Compliance, and Risk Management for Healthcare AI Agents

Mike Moore hosts Raheel Retiwalla to unpack the whitepaper, AI Governance, Compliance, and Risk Management: A Responsible AI Framework for Healthcare AI Agents. They explore how AI agents introduce new risks, why healthcare needs a different governance approach, and what a practical framework looks like. Whether you're early in your AI journey or scaling AI agents across your organization, this conversation breaks down what responsible AI should mean in healthcare today.

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5 months ago
17 minutes 16 seconds

The Health/Tech Edge
Transforming Healthcare with Artificial Intelligence Book Discussion

With the help of Google's NotebookLM, we put together this discussion of Raheel Retiwalla's book, Transforming Healthcare with AI: Your Definitive Guide to Creating a Winning AI Strategy.

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1 year ago
8 minutes 29 seconds

The Health/Tech Edge
Adeline Ashley and the Changing Role of the CMO in Healthcare

Join us as we discuss the changing role of the Chief Marketing Officer in Healthcare with Adeline Ashley, Director of Customer Engagement at Sitecore.

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1 year ago
22 minutes 25 seconds

The Health/Tech Edge
Realtime Location Solutions for Healthcare with Nick Adriance

In this episode, we sit down with Nick Adriance, Director of Global Software Product Management at CenTrak, to explore the transformative power of Real-Time Location Solutions (RTLS) in healthcare. Focusing on the broader implications and applications of RTLS technology, we delve into how these systems reshape healthcare facilities' operational dynamics.

Nick shares his insights on the evolution of RTLS and its role in enhancing patient care, streamlining operations, and ensuring the safety of both patients and healthcare professionals. We discuss the challenges of implementing these technologies in complex healthcare environments and the solutions RTLS can offer to overcome them.

Beyond the technical aspects, this conversation highlights the impact of real-time data on decision-making processes, the efficiency of healthcare delivery, and the overall patient experience. By examining case studies and real-world applications, we uncover the significant benefits that RTLS brings to healthcare settings, including improved workflow management, asset tracking, and patient flow.

Tune in to gain a deeper understanding of the future of healthcare through the lens of real-time location technologies and discover how these innovations pave the way for more efficient, safe, and patient-centric care delivery.

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1 year ago
22 minutes 32 seconds

The Health/Tech Edge
Navigating Generative AI in Healthcare: A Deep Dive with Raheel Retiwalla

Join Mike Moore and guest Raheel Retiwalla, Chief Strategy Officer at Productive Edge, as they explore the transformative potential of generative AI in healthcare. This episode delves into the challenges and opportunities of implementing AI solutions, focusing on payer and provider perspectives. Topics include:

  • The rise of generative AI and its impact on healthcare
  • Addressing HIPAA compliance and data sensitivity
  • Real-world use cases: From care management to prior authorization
  • Risk assessment and mitigation strategies
  • Key metrics for evaluating the success of AI implementations

Tune in to gain valuable insights on how generative AI can revolutionize healthcare workflows, improve patient experience, and contribute to organizational goals.

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2 years ago
24 minutes 45 seconds

The Health/Tech Edge
Sarah Kachur, Executive Director, Population Analytics, Strategy and Solutions, Johns Hopkins

In this episode, we welcome Sarah Kachur PharmD MBA BCACP Executive Director, Population Analytics, Strategy and Solutions at Johns Hopkins Population Health Analytics, to discuss Population Health and the Hopkins ACG System, the world’s leading population health #analytics software.

#healthcare #healthcaretechnology #innovation

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2 years ago
22 minutes 28 seconds

The Health/Tech Edge
S1E9: Nikunj (Nik) Sanghvi, VP of Alliances and Business Development at Caspio

Nikunj (Nik) Sanghvi is the Vice President of Alliances and Business Development at Caspio. This cloud platform enables business developers to rapidly build and deploy applications using low-code and no-code tools. With over 15,000 customers, ranging from Fortune-500 companies like Cisco and Intel to Government agencies such as FAA and EPA, Caspio is a leader in the low-code, no-code platform space as ranked by various analyst firms. Nik will speak about how healthcare organizations use low-code solutions to cut costs, improve patient engagement, and more.

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2 years ago
20 minutes 6 seconds

The Health/Tech Edge
S1E8: Kyle Koltz, Chief Operating Officer at SKYGEN USA

We're thrilled to be joined by Kyle Koltz, the Chief Operating Officer at SKYGEN USA. Kyle is a senior executive with a proven track record of success in achieving business growth objectives within rapid-change environments.

As the COO of SKYGEN USA, Kyle brings his wealth of experience in developing market strategy, expanding sales/distribution channels, and implementing business initiatives to drive cost containment and profitability improvement. His success in achieving business growth objectives within rapid-change environments makes him a valuable asset to any organization.

Join us as we dive deeper into Kyle's expertise and experience in the healthcare industry and learn from his insights on driving operational excellence and delivering on commitments in a rapidly changing environment.

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2 years ago
19 minutes 18 seconds

The Health/Tech Edge
S1E7: Nick McKenzie, the Group Product Manager at Redox

In this episode, we welcome Nick McKenzie, the Group Product Manager at Redox. Nick is an expert in healthcare IT platforms, with a wealth of knowledge representing EHR, device, and population health technology platforms.

Nick has vast experience in healthcare IT product management, requirements definition, overall system configuration, support, and maintenance. He is intimately familiar with SMART/FHIR, HL7 v2, relational database (SQL), and JSON API structures.

Nick's deep interactive experience with development and intellectual property teams sets him apart. This has helped him prioritize needed product capabilities to align with the highest-value market demand.

Join us as we dive deeper into Nick's experience and knowledge in the healthcare IT industry.

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2 years ago
20 minutes 58 seconds

The Health/Tech Edge
The Health/Tech Edge podcast explores the latest developments and innovations in healthcare technology. Join us as we interview industry experts, healthcare providers, and patients to uncover how technology is transforming the healthcare industry. From the latest advances in AI and machine learning to the impact of digital health on patient care, The Health/Tech Edge covers a wide range of topics and offers insights into the future of healthcare. Stay up-to-date on the latest trends and developments in health tech.