In this episode of The Health/Tech Edge, Mike Moore sits down with Michael Riley, co-founder and Chief Product Officer at Gabeo, to talk about one of healthcare’s biggest hidden problems: claim denials.
Michael shares how Gabeo uses purpose-built agentic AI—not repackaged chatbots—to identify, prevent, and reverse denials in real time. With proven ROI as high as 40x, their platform helps providers recover revenue they were ready to write off.
They cover:
Why denials were Gabeo’s first AI use case
How their system works with zero integrations
What they’ve learned from payer-specific denial patterns
The real workforce impact of automation in rev cycle ops
Advice for healthcare leaders evaluating AI today
If you're looking to reduce waste, increase efficiency, and get paid for the care you deliver, this one's worth your time.