Jessica Richmond, Head of AI Go-to-Market for Healthcare and Life Sciences at Google Cloud, joins The Health/Tech Edge to discuss how health systems and payers are moving beyond isolated use cases and building scalable AI agent platforms. In this episode, we talk about:
Why improving the patient and provider experience is driving AI adoption
What Google’s Agentspace platform offers for governance, security, and rapid deployment
Key agent use cases in claims, patient readiness, sepsis prevention, and administrative automation
How to think about AI platform strategy versus point solutions
Practical advice for leaders who are stuck or hesitant to move forward
Whether you're just getting started or already deep into AI strategy, this conversation offers clear direction for building with purpose—and speed.