In this episode of #SupportVaKids, host Mariellen Keely kicks off a special series exploring the intersection between child support and the VIEW program by talking with Annette Johnson, Senior Job Developer with Henrico County’s Department of Social Services. With over 20 years of experience helping families move toward stability, Annette shares her passion for workforce development, the barriers families face, and why a job is just the beginning—not the end—of the journey.
Annette walks listeners through the VIEW program’s structure, from job training and transportation to child care support and career planning. She shares how VIEW works to build true self-sufficiency, and why helping participants "dream big" matters more than ever. With practical insight and heartfelt stories—including a recent success she helped support—this episode highlights the quiet work of social service professionals making a difference every day.
🎧 Tune in for a thoughtful conversation about building careers, meeting people where they are, and showing up for the long haul.
In this episode of #SupportVaKids, host Mariellen Keely talks with Tondra Boone, Administrative Staff Specialist to the CFO for the Division of Finance at the Virginia Department of Social Services. With nearly three decades in state service, Tondra shares her journey from her early roles in the field to her current position supporting the agency’s financial operations.
Tondra opens up about her roots in Southampton County, her life as a military spouse and mom, and the personal experiences that have shaped her dedication to public service. She reflects on the behind-the-scenes work that keeps programs running, the importance of adaptability, and why building strong relationships matters just as much in finance as it does in frontline service.
🎧 Tune in for a warm, personal conversation about service, resilience, and the people behind the numbers.
In this episode of #SupportVaKids, host Mariellen Keely speaks with Natasha Stevens, Program Support Technician at the Central Virginia District Office. Natasha talks about her professional growth from eligibility roles to child support, and the mentors and leaders who helped her believe in herself along the way.
From managing the front desk to offering encouragement to families in crisis, Natasha shares how her perspective has been shaped by service, determination, and a deep belief in the power of kindness. She also shares her love of karaoke, her family roots in Prince George’s County, and how laughter helps her stay grounded—even during the busiest days.
🎧 Tune in for a joyful, grounded conversation about growth, confidence, and making your own way.
In this episode of #SupportVaKids, host Mariellen Keely talks with Tiffany Joyner, Senior Program Consultant at the Division of Child Support Enforcement. Tiffany reflects on her career journey—from starting as a child support worker to becoming a trusted policy advisor and resource across Virginia.
Tiffany shares how a spirit of service and a strong sense of purpose have guided her through complex roles, unexpected challenges, and big-picture change. Whether she’s writing policy, supporting local offices, or asking tough questions in the name of fairness, Tiffany brings grace, humor, and insight to everything she does. She also shares what motivates her, how she supports others, and why it’s okay not to have all the answers—yet.
🎧 Tune in for a thoughtful conversation about staying true to your values, leading with care, and learning along the way."
Vickie Williams in this episode of #SupportVaKids, host Mariellen Keely sits down with Vickie Williams, Employee Relations Consultant for the VDSS Compliance Team. From her early days working in the Newport News child support office to her current role supporting employees and leaders across the agency, Vickie shares how her background in mediation, coaching, and conflict resolution informs her compassionate, solutions-focused approach to employee support.
Vickie opens up about her journey through public service, her love of animals (especially her dog Sugarfoot), and how she finds balance through mindfulness, journaling, and Canva design. She also discusses the confidential nature of ADA accommodations, the importance of coaching in employee relations, and the value of creating space for crucial conversations.
🎧 Tune in to hear how Vickie blends service, empathy, and leadership to help others feel seen, heard, and supported.
In this episode of #SupportVaKids, host Mariellen Keely chats with Robin Lee, Intake, Intergovernmental, and TANF Enforcement Supervisor at the Central Virginia District Office. With a career rooted in public service, Robin shares her journey from Virginia Medicaid to child support—and why she believes every client deserves to be treated with respect and dignity.
Robin reflects on the importance of adaptability, building relationships, and leading with compassion. From managing three teams to carrying her own caseload, she shares how she stays grounded, what inspires her, and why retirement (and cruising) is on the horizon. With humor and heart, Robin reminds us all that the work we do matters—and how standing in the gap can change lives.
🎧 Tune in for an honest, energizing conversation about leadership, service, and staying human in the hard moments.
In this episode of #SupportVaKids, host Mariellen Keely talks with Jonathan Singleton, Assistant Director for Employee Engagement at the Virginia Department of Human Resource Management. Jonathan shares his inspiring journey—from growing up in Brunswick County, to serving in the U.S. Marine Corps, to now leading initiatives that support and celebrate Virginia’s state employees.
Jonathan discusses the many programs he oversees, including the Commonwealth of Virginia Campaign (CVC), the new statewide mentorship program, employee wellness initiatives, and volunteer opportunities. He also shares how his personal commitment to service, shaped by his military experience and passion for helping others, drives every project he touches.
🎧 Tune in for a conversation full of heart, hope, and practical ways to make a difference—at work and in the world.
Michelle Smith In this episode of #SupportVaKids, host Mariellen Keely is joined by Michelle Smith, Program Coordinator Senior on the Program Services team and a subject matter expert with the VChamps system modernization project. Michelle shares her inspiring journey from working the front desk as a Program Support Technician to helping redesign Virginia’s child support case management systems.
Michelle reflects on the people who believed in her potential, her path through eligibility and child support roles, and how field experience gives her a unique perspective in shaping future tools for frontline workers. With a focus on empowerment, efficiency, and transparency, Michelle brings both heart and strategy to every space she enters—reminding us all to submit our ideas, offer solutions, and give ourselves grace on the tough days.
🎧 Tune in to hear how Michelle went from PST to powerhouse—and what she’s doing now to support workers across the state.
In this episode of #SupportVaKids, host Mariellen Keely speaks with Alex Vanik, Program Development Officer with Serve Virginia, about AmeriCorps, partnership building, and the small actions that fuel big change. Alex shares his journey from AmeriCorps VISTA member to leading grant planning and outreach efforts across the state—proving that passion, strategy, and service can shape a meaningful career in public service.
Alex talks about the statewide impact of AmeriCorps programs, the importance of recognizing community volunteers, and why building connections between nonprofits, government, and education partners makes all the difference. With an eye on collaboration and a heart for service, he reminds us all: you can do more than you think.
🎧 Tune in for a thoughtful, energizing conversation about service, systems, and stepping up.
In this special Mother's Day edition of #SupportVaKids, host Mariellen Keely welcomes mother-daughter duo Ameera Vines, Support Enforcement Specialist Senior at CVDO, and Helen Vines, Business Process Reengineering Consultant with Virginia Child Support. Together, they share their personal journeys into public service, the importance of maintaining independence while working in the same agency, and the surprising parts of their personalities you might not see at first glance.
Helen reflects on her deep commitment to helping others and her transition from advocacy work into child support services, while Ameera talks about her path from corporate events to case management—and how she brings creativity and heart to staff training. From Friday dance parties to family group chats, this episode is full of laughter, wisdom, and a heartfelt look at balancing family and professional life.
🎧 Tune in for an inspiring, warm conversation that celebrates connection, service, and showing up for each other every day.
In this episode of #SupportVaKids, host Mariellen Keely interviews Jonathan Mosher, consultant in the Employee and Organizational Strategy portfolio at VDSS. From his early days in DMV communications to e-learning design and internal culture work at DSS, Jonathan shares how storytelling, curiosity, and service have shaped his 35-year career in Virginia state government.
They discuss the evolution of internal learning tools, the mission behind VDSS Connect, and Jonathan’s commitment to employee wellness and workplace culture. He also opens up about beekeeping, sailing, short stories, and how his work building bridges between people is rooted in a belief that connection strengthens community.
🎧 Tune in to learn how one employee’s quiet influence is helping thousands of others feel seen, inspired, and included.
In this special sibling edition of #SupportVaKids, host Mariellen Keely is joined by Tameka Stephens, Court Unit Supervisor, and her younger brother Milton Hill, Support Enforcement Specialist—both from the Central Virginia District Office. In honor of National Sibling Day, they share personal stories from childhood and their professional paths into child support, offering a heartfelt look at family, service, and the power of showing up for others.
Tameka reflects on her transition from aspiring OB-GYN to her current role, while Milton talks about moving from community-based work into child support and how being a male voice in the field has helped him connect with parents in meaningful ways. From funny memories of babysitting duties to thoughtful insights on time, caregiving, and grace, this episode is full of laughter, wisdom, and love.
🎧 Tune in for a genuine and uplifting conversation that celebrates family on—and off—the clock.
Episode Title: Paying It Forward – A Conversation with Vickie Carter
In this episode of #SupportVaKids, host Mariellen Keely sits down with Vickie Carter, Director of Operations Senior for Virginia Child Support, to talk about her journey through the agency, the lessons she’s learned, and how she’s shaping the future of field operations. Vickie shares insights from her decades-long career, from starting as a fiscal worker in 1988 to now overseeing all district offices statewide. She reflects on the importance of mentorship, organizational change, and the small daily decisions that drive impact for both staff and families.
Listen in as Vickie discusses the challenges of leadership, the evolving landscape of child support services, and why paying it forward is at the heart of her work. Whether you're a new caseworker or a seasoned professional, this episode offers practical advice, motivation, and a reminder that success is a shared journey.
In the February 14, 2025 episode of the Virginia Child Support Podcast, hashtag Support VA Kids, host Mariellen Keely sits down with Kimberly Fortune, Operations Manager for the Employee and Organizational Strategy Portfolio at VDSS. Kimberly shares her journey from Louisa County, Virginia, to becoming the "Chaos Coordinator" and glue that holds her team together. She oversees Human Resources, Public Affairs, Organizational Development, and Enterprise Learning and Development, working closely with every level of VDSS to keep things running smoothly.
Kimberly talks about her leadership philosophy, rooted in care, connection, and empathy, revealing that she wants her legacy to be that she “cared enough to show up.” She describes herself as an ambivert who needs time to recharge and admits that her biggest challenge is her own perfectionism. Despite the pressure she puts on herself, Kimberly finds joy in supporting the caregivers who serve Virginia’s communities. She believes deeply in self-care, using the analogy of pouring from the saucer while keeping her cup full. Her commitment to leading with kindness and ensuring that people feel heard and seen is at the heart of everything she does.
This episode gives listeners an inspiring look into what it means to be the caregiver for the caregivers. #SupportVAKids #Chaos Coordinator #LeadingwithKindness
In this episode of the #SupportVAKids Podcast, host Mariellen Keely sits down with Mark Abernathy, Property and Facilities Manager at the Virginia Department of Social Services (VDSS). Mark is the person who quite literally keeps the lights on and the doors open for the agency.
Mark shares insights into his journey from architecture to state facilities management, the excitement and challenges of leading a dynamic team, and the philosophy that guides his work—ensuring VDSS employees have what they need to do their jobs effectively. He also discusses the recent agency move, the thought process behind the new workspace design, and his dedication to creating a functional and welcoming environment.
Beyond work, Mark talks about his love for travel, his family’s mission to visit all 50 states, and an upcoming trip to Japan. He also gives a behind-the-scenes look at the legendary VDSS Chili Cook-Off, revealing past winners, bragging rights, and the creative entries that make the event a must-attend.
Tune in to hear Mark’s story, his advice for agency staff, and what’s next for the #SupportVAKids Podcast!
This episode of the #SupportVAKids podcast features Tonya Moore, Administrative Staff Assistant on the DCSE Home Office Admin Team. Tonya shares her inspiring journey, from her early roles at VCU Medical Center and DMAS to her 19-year career with DCSE. Known for her problem-solving skills and dedication to helping others, Tanya opens up about her passion for supporting families, her nickname “Olivia Pope,” and her commitment to professional growth.
Listeners will hear about her unique experiences working in both field and Home Office roles, her contributions to IT and inventory coordination, and how she leverages her skills to foster collaboration and improve customer service. Tonya’s story is a testament to the power of adaptability, continuous learning, and the impact of simply listening and understanding the needs of others.
Tune in to be inspired by Tonya’s dedication to advancing her career, uplifting her team, and making a difference for Virginia’s families.
This episode of the #SupportVAKids podcast celebrates the remarkable career of Wade Hopkins as he approaches retirement from the Virginia Department of Social Services. A true advocate for families, Wade has served in many roles, from district manager to Business Solutions Consultant, leaving an indelible mark on Virginia's child support program.
Join host Mariellen Keely as she chats with Wade about his journey, the values that shaped his leadership style, and the lessons he’s learned along the way. Wade reflects on how servant leadership, teamwork, and a focus on the agency’s mission have driven his efforts to create meaningful change. He also shares his hopes for retirement, including reigniting his passion for magic and balloon art, along with his commitment to continuous learning and giving back.
Wade’s inspiring story serves as a powerful reminder of the impact dedicated individuals can have in supporting and uplifting families across Virginia. Don't miss this heartfelt conversation celebrating a career built on service, joy, and leadership.
Welcome to the latest episode of the #SupportVAKids podcast! This episode closes a chapter of the home office series. This week’s guest is special not just because he is my boss, but he is also the Director the Program Operations - Policy & Initiatives Team. Spend time hearing about his first jobs and what he wanted to be when he grew up. His also has a message for DCSE about the work his team is doing for families in Virginia.
Welcome to the latest episode of the #SupportVAKids podcast! This episode is another installment about the home office managers. This week’s guest is no stranger to the anyone in Virginia Child Support, Verrhonda Bullock, Intergovernmental, Financial Response & DCSE Home Office Admin Team Manager. Spend time hearing about how she got her start and the work her team is doing for families in Virginia.
Welcome to the latest episode of the #SupportVAKids podcast! This episode, begins a new short series about the home office managers. This week’s guest is no stranger to the anyone in Virginia Child Support, Sandra Brown, Program Guidance Manager. Spend time hearing about how she got her start and the work her team is doing for families in Virginia.
