
Episode Title: Paying It Forward – A Conversation with Vickie Carter
In this episode of #SupportVaKids, host Mariellen Keely sits down with Vickie Carter, Director of Operations Senior for Virginia Child Support, to talk about her journey through the agency, the lessons she’s learned, and how she’s shaping the future of field operations. Vickie shares insights from her decades-long career, from starting as a fiscal worker in 1988 to now overseeing all district offices statewide. She reflects on the importance of mentorship, organizational change, and the small daily decisions that drive impact for both staff and families.
Listen in as Vickie discusses the challenges of leadership, the evolving landscape of child support services, and why paying it forward is at the heart of her work. Whether you're a new caseworker or a seasoned professional, this episode offers practical advice, motivation, and a reminder that success is a shared journey.